We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Ray came out to do an assessment of our windows and siding where the window trim has started to…read morerot. He was very prompt and communicative and honest. Ultimately, we're going to replace our wood trim with wood trim instead of hardy plank trim, which Titan doesn't do, but Ray was clear about the pros and cons and his experience with this issue. If we ever had a siding or window issue we would 100% call Titan again.

An AI robot answered the phone when I called to discuss getting an estimate for windows and doors…read morein our home. No way we're spending thousands of dollars on a project when a real person doesn't even answer the phone.

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

We had to repair a broken window in a guest bedroom and had such an awesome experience with Trent…read moreat Aeromass Glass! Trent was on time (actually a couple minutes early), wore shoe covers the whole time he did work inside the house, was incredibly professional and the pricing was great. If we ever need any glass work done, we will absolutely hire them again. Thank you for the great job, Trent!

My sliding glass door was old. We has cleaned it snd still it was hard to open and close it. We…read morecalled Austin Sliding Doors and they gave us a quote. They ordered the parts and installed the hardware. OMG! What a difference. The door works perfect. They were extremely tidy. Definitely a company to choose.

Had couple broken windows in rental. Was around the week of the deep freeze. They specialize in…read moreglass sliding doors but were happy to take the work. Quote was on par with others but service was above and beyond. Quality of workmanship and glass ordered were exceptional. Always happy to support local businesses that believe in customer satisfaction.

I hired this company about 2 years ago and they did an excellent job for me at a reasonable price…read more They, however, are now called Advanced Windows, but they still came back and did some caulking for me and replaced a cracked window for me free of charge. They also arranged for me to get a rebate from both the power company and the gas company because of the energy cost they save with their specially insulated double-pane windows and I couldn't be more pleased with how they look and keep the sounds outside to a bare minimum.

We paid $19K to this company to replace our windows, but have a really bad experiences. On Oct 10,…read more2022, the workers of Energywise Windows Inc replaced our windows - six months after Greg Ginther did the measurement. During the installation, the workers found that the measurement for one window was incorrect, and one piece of glass of a new window was broken during installation. The old windows were already removed and damaged. Because of this, we had to live with plywood board patches for the whole holiday season until the replacement came in on Jan 10, 2023. We were told the windows have life time warranty. We thought we would not need to worry about the foggy issue anymore. However, on Oct 30, 2023, after a big rain and a sudden temperature drop, we found three pieces of glass with moisture trapped and fog. Greg Ginther was contacted, and he came and confirmed that three windows need a glass replacement. He said that the new windows would be delivered within 6 months and he would contact us when ready. This never happened. Recently, we found a big piece of exterior window trim missing and water damage. We contacted Greg - no reply. Called his number - directly went to voice message. Our messages were read and later blocked. We are easygoing customers and seldom complain. But in this case, it is outrageous that we spent around 20k and ended up in such a big mess.

Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Replaced my bedroom window, they were wonderful and did a great job at a great price. Very nice.read more

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.