Omg let me start of by saying this was worth the cost! My boyfriend surprised me with a nice…read morepackage for both of us. Believe we did a couples massage + body scrub and full boy massage for somewhat around $500. The location is lovely and in a small little shopping area near a bunch of other little stores. Nice plant shop in there and had to get myself something. But much much to do around here and I got a few recommendations from the young lady at the front desk. When arriving we parked right by the entrance in the back and walked right in. Was greeted immediately and taken care of. Love the kindness of the ladies at the front and service was very fast. Filled out some paperwork and got right to it. Liliana who was servicing me for the day was a sweetheart from start to finish. She made me feel so comfortable and just knew her magic! I left the place just so relaxed and calm. I will definitely be returning back here for another service. It's very cozy and I love how it was very quiet and they did everything as I expected. I would highly recommend this place to anyone who is around. You will love it and want to come back!

Nice place to relax the price was reasonable although we were there early they came and got us at…read moreexactly the time out massage was suppose to start so I wasn't a fun of that but the rooms were nice the lounge was jive and of course we had to buy eminence skin care products ! I like they had more time to get a massage but again if the massage starts at 10 and it's super dead and they are coming to get up from the lounge at 10 we still had to get situated in the room which obviously cut it to the massage If i go back it's only because they offer longer massage times but I wonder if it matters if they aren't coming to get you in time for your massage lol I would try it again but I'm probably raise this concern as it just a lot of money and consideration of time that should be had because if I was late they make it very clear it is what it is so to be on time and still feel like I was late was unacceptable The massage lady I had like fixed my toe she was freaking amazing I have big toe osteoarthritis and they way she got in there it was amazing I think I got a lymphatic massage I don't even know but OMG most people seem to want to avail the feet and it was like that was he specialty in fixing cricket creaky toes lol I was so impressed how she really massaged the joints and got in there and I was able to be pain free without a flower up for like a month It a sweet place over all we did get lost and directions were a bit confusing but once you find it you'll never forget ! I even stole the playlist music they were playing in the lunge to play at home !

Got canceled 54 days before my wedding @ the Oceano Hotel. The salon wanted a 50% payment, no…read moreproblem. They wanted to be be paid 100% before service was provided...I said I would give a card to assure payment as a backup, the 6 girls would be paying individually. Nope, not ok..I received several messages that I felt were ai generated, I asked if I could get a message non ai generated and I got immediately canceled. 54 days before my wedding canceled, over asking for a human. Hmm, Response back was that I was speaking to a human..Good luck with your business, thanks for totally causing me the wedding STRESS I wasn't looking for!! Oceano brides not happy!!

Erin is AMAZING. She gave me a wonderful color blending. On another few visits, I had wash and…read moreblowouts with a variety of looks- waves and sleek and smooth. Not only is she excellent with hair, but she is fun and funny too. Always appreciate her.

Big fan of all the eyebrow services done here! I have defaulted to doing eyebrow waxes and really…read morelove the attention to detail done during the mapping process. They ensure you feel good every step of the way. I've also tested tinting and lamination and was a fan!!

Unfortunately, I have to leave a 1-star review based on my recent experience…read more I booked "The Works" Custom Facial, which is advertised as a 1 hour and 30 minute service for $140 and includes a double cleanse, exfoliation/dermaplaning if needed, extractions, masks, face massage, cold therapy, serums, moisturizers, and SPF. My appointment started at 3:00 PM, but the facial was finished around 3:50 PM. I asked my esthetician, Serena, why the service ended so early because I was expecting the full 90-minute experience. I was told that the service is based on what your skin needs rather than the scheduled time, and that I did not require many extractions. While I understand that every facial should be customized to the client's skin and that I did receive the LED light treatment, I was disappointed that the service ended after about 50 minutes when I had booked and paid for a facial advertised as 1 hour and 30 minutes. I did not receive a mask, and the facial massage felt extremely minimal. In my experience at other spas, when extractions or corrective treatments are not needed, the esthetician typically uses that time for a longer facial massage, additional mask time, scalp massage, hand and arm massage, neck and shoulder massage, or other relaxing treatments so that the appointment still feels complete and the client leaves feeling cared for and pampered. Instead, I left feeling as though I received less because I take good care of my skin. What was most frustrating was paying the full $140 price, plus a 15% tip, while receiving a significantly shortened service. Had I known that the appointment could be reduced by nearly 40 minutes depending on my skin condition, I would have appreciated that being clearly communicated before booking. Advice: If you have acne, congestion, or significant extraction needs, this service may be a good value for you. However, if you maintain your skin regularly and are looking for a relaxing 90-minute facial, self-care experience, or glow-up refresh, I would strongly recommend asking exactly what is included and how long your treatment is likely to last before booking or just go somewhere else. I left feeling disappointed, misled by the advertised appointment length, and feeling that I did not receive the full experience that was represented for the price.

I looooove this service. This is a total treat! this used to be a salon in my neighborhood but now…read moreyou can get this service at you place and at your convenience. as a busy professional and a mom, most of my appointments are at 7pm or 8pm. It's perfect. Stephanie is never late and she never cancels. Do yourself a favor but be careful... once you have this service, you will never go back to a salon again. :)

I hired this mobile nail technician (Not Stephanie, it was Hang Nguyen) to provide a manicure and…read morepedicure for my 55-year-old sister, who has been hospitalized for over three years and is recovering from a stroke. This wasn't just a nail appointment. It was my attempt to give my sister a chance to feel beautiful again after everything she has been through. Before the appointment, I asked for the total and even offered to pay her upfront through Venmo. She told me not to and said I could pay after the service was completed. Unfortunately, this experience was heartbreaking from start to finish. During the appointment, my sister called me several times because the technician had become fixated on whether she was going to be paid. My sister was trying to reassure her that I would absolutely pay, but the technician continued bringing it up. At one point, my sister asked if she wanted to speak with me, and the technician responded that she was working while my sister put me on speakerphone. I again reassured her that I would pay her and reminded her that I had even offered to pay before the appointment. There was never any question that she was going to be paid. Instead of focusing on making my sister feel comfortable, the repeated conversations about payment created unnecessary stress during what was supposed to be a special experience. My sister told me the technician was rushed, unkind, and didn't make the appointment feel relaxing or special in any way. There was no hand or leg massage with lotion, no pampering, no attention to detail--just a rushed service. The quality of the manicure and pedicure was also extremely disappointing. The polish is uneven, on the skin, and does not reflect what I would expect from a $175 professional service. I've attached photos so others can judge for themselves. After the service was finished, my sister was crying and wanted the technician to leave. Instead, she refused to leave my sister's hospital room until payment was received. By that time, I was driving on the highway. I explained that I could not safely send a Venmo while driving and asked for a few minutes so I could pull over. She still refused to step outside the room or give my sister any privacy while she was visibly upset. She could have easily waited outside the room for a few moments, but she chose not to. The nurses ultimately became involved because my sister was so distressed. I still honored my commitment and paid her in full. However, I also told her that I was extremely disappointed and that I had every right as a customer to express that disappointment. Paying someone because you keep your word does not mean the service met expectations. The part that hurts me the most is what happened afterward. My sister called me crying and said it had been a terrible day. Then she said something I'll never forget: "I feel so ugly now." That was the exact opposite of what I had hoped this experience would give her. I wanted her to feel cared for, beautiful, and valued. Instead, she was left feeling embarrassed, upset, and heartbroken. When you choose to work with people who are elderly, disabled, or recovering from serious medical conditions, technical skill is only part of the job. Kindness, patience, compassion, and professionalism matter just as much. Sadly, this experience lacked all of those qualities.

" Your Happy Place" truly is! Clean. Top-of-the-line products. Amazing body services. Tremendous…read morevalue for your money. All with an open heart. Love Tonia and her staff. Looking forward to my next visit.

Tonia is a miracle worker! She has single-handedly saved my complexion from the ravages of…read morerosacea. I turned to her after exhausting every dermatological option-topical and oral antibiotics, laser treatments, azealic acid, etc,etc. Standard treatments were just making my condition worse. My nose was beginning to look like WC Fields'-red, bumpy and with enlarged pores-eek! With great products and gentle facials, I now have skin that doesn't constantly flush with every fluctuation of temperature, is no longer covered with acne like bumps or enlarged pores. The best part is not having to explain to everyone I meet that I have rosacea not an allergy. I was just looking at photos of myself from 7 years ago when it was at it's worst and compared to now-the improvement is amazing! I am a client for life along with my daughter!

Had some problems but they fixed right away ! Nice job to there crew ! We will keep coming backread more

We decided that stay at the hotel for our 30yr anniversary! What a quaint location. Nice…read morepeaceful and quiet hotel. We were able to open our sliding door all night to enjoy the fresh air, and sea sounds. We received a nice touch with a nice note to say "Happy Anniversary!" with a bottle of wine, Hess Cab. Thanks Veronica or Victoria! Our room was very clean and it was impeccably clean. The sea decor was nice touch to the room. I loved the Aveda products to complement the experience which was nice. The front of house staff were very nice and welcoming and answered all our questions. Now on to the less desirable part of our experience..... As we decided at the end night to grab a cocktail to take back to the room, this is where it went bad! To provide the full picture, there were 3 ppl at the bar, enjoying their drinks. One table in the far back that a server was helping. I asked for a mojito only to be greeted with, "ya that's not gonna happen! We don't make those here!" A simple, "I'm so sorry unfortunately we do not have the ingredients to make those here as we have a limited ingredient list." Would have been appropriate. A smart mouth comment does not elude customer service. If you don't like to work in the industry, find a new job!! Our drinks were subpar, and a lesson in customer service could go a long way. I would start with the basics. Even simply asking my husband if he would like to upgrade his spirit in his cocktail vs just quickly pouring and slamming a drink down. I strongly recommend your team reading "Unreasonable Hospitality!" It may make you think about how you made a lasting impression. For me it made me feel like I never want to come back. And, yes, I work in the hospitality industry so this was unacceptable! Do better! This is how one bad experience can make the lasting impression! UPDATE 7/29 I want to call out the Hotel Manager, Cecilio Reyes, for his "Unreasonable Hospitality"! He called me immediately to better understand the feedback that was provided. He went out of his way to pick up the phone and listen to what I had to say. This means more to me than a $10 drink at the bar. This in fact it shows that they truly about doing the right thing to ensure they keep a customer. You have no idea how this small act sends a message to your guests. I hope your leadership sees this to see how you truly elude unreasonable hospitality and ensuring that your customers return. My issue was not for anything other than. ensuring that others learn from the impact it could have on someone. Thank you, Cecilio Reyes, for your professionalism and attention to this situation that is now taken as a learning opportunity. I will be sure to ask for you the next time I book directly with your hotel!

I had an appointment with Kristen Dudum at the San Mateo location. She was accommodating to my…read moretime and situation; she also did a great Job. The place was comfortable and welcoming. Thank you Kristen

I've been getting facials and other services from both Kristen's for years (Kristen Marie & Kristen…read moreDudum). They are both amazing!!! They are so gentle and inform you of the process every step of the way. You can easily book with them on their website. Their location in San Mateo is easy to find and has an ample amount of street parking. Inside their rooms, it is very peaceful and relaxing. Some of the services I have tried from them have been - nano-infusion, derma planning, peels, back facials, regular custom facials and most recently a hydraderm facial, which was great! I've always had problem skin and it's honestly never looked better. I've even gotten compliments for the first time in years. As an added bonus, they have a stamp card so you can receive a service for 25% on your 6th visit. Thank you so much, Kristen & Kristen!!

My 2nd time visiting here! I must say, I am LOVING my eyebrows. I went 2 years ago the first time…read moreand unfortunately broke out around my eyebrows for a while (my sensitive skin girlies understand the struggle) which prompted me to step back from any eyebrow treatments for a while. However, I decided to play with getting the idea of just getting the under arch waxed and the top tweezed in hopes of not breaking out. I reached out to Evelyn to see if this was an option and she agreed to do so with the disclaimer that they may not look as polished as they would with wax which was a risk I was willing to take. It has now been a few days since I got them done and NO breakouts for the 1st time in my history of eyebrow treatments! Evelyn also wiped the area down with an alcohol prep pad afterward. Thank you so much! I feel so good and seriously love my eyebrows!

shout out to the one & only Evelyn for always keepin this cooter poppin, top tier service!read more