Living in the U.S., having access to an optical shop like this truly feels like a privilege…read more Today, my 10th-grade son broke his glasses frame while playing soccer, so we rushed to the shop to get it fixed. The optician repaired it flawlessly with incredible skill and attention to detail--it looked as good as new! I'm so grateful for the genuine care and dedication he showed us as customers. We'll definitely be coming back to this shop again!

Eleven is the only optical I use since I first discovered this place 4 years ago…read more The owners are very attentive and patient. They never make you feel like you have to purchase anything. My husband and I have purchased glasses here multiple times and would never go anywhere. When I used to purchase/order glasses from other known opticals, they don't always make it correct and you have to wait weeks. Here, as long as its simple single vision lens, he makes it for you in one hour. There are decent number of selections for glasses and sunglasses as well and the prices are very reasonable. I highly recommend here for everyone to purchase their next set of glasses!

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

Love this store! Customer service was excellent! Ali helped me choose the frames I've been wanting…read moreand she made my shopping experience perfect!!!! She's a 10/10!! The best part... I spent $780 at the competitor for similar designer frames that came loose twice in a month and their customer service was HORRIBLE. I finally gave up, got a refund and came to Warby Parker instead. I spent half of what I paid before!! I'm a customer for life now.

This company is all marketing and branding. The quality of the actual product is pretty poor. The…read moreprotective coating started coming off within a year and they charge a lot for lens replacement. I'm back to my optometrist from now on.

Alderwood Vision Source is amazing. From the ladies at the front desk always getting me in quick,…read moreto the techs that are always so friendly and ask about my day, to the doctors who listen to my concerns, to the optical staff that have so much knowledge and a great selection of glasses to choose from. Everyone is great! 1000000/10 would recommend to anyone.

Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

Can't praise enough. Very easy to work with, very knowledgeable. Goes beyond to make sure we are…read moretaken care of, healthy and happy.

This was the best optometry appointment I've ever had. The staff were extremely helpful and…read morepersonable when I arrived. I arrived 10 minutes early, and I was able to see the doctor immediately. Dr. Roman Hamasaki has probably the best bedside manner of any doctor I have ever visited, he took his time and was extremely patient. He gave me the most thorough and seamless appointment I have ever had. I will definitely return to Eye-Q Vision Care.

Great staff very helpful very knowledgeable and friendly takes the time to hear your concerns and…read morevery clean showroom

Lenscrafters was my favorite place to purchase prescriptions glasses for long times. But now they…read moreare very greedy, bad customer service and worst place to buy glasses. I absolutely not recommend them

Costco is a corporation so its unlikely they will make changes unless it comes from above, but my…read morelow rating is due their lack of transparency in terms of pricing. I made an appointment for contacts because of convenience and the price (145 dollars). However once I actually arrived for the examination, I was told it would be an extra 30-50 dollars to get my contacts fitted even if I knew what contacts I liked. So really I was looking at 195 dollars. I made it clear that this was ridiculous and they should have told me about this earlier. The doc was nice to give me a slight discount. Anyways while the doctor was knowledgeable be aware that contact examination will likely be a 195$ instead of 145$. Having hidden cost is ridiculous.

Lynnwood Vision Center within Costco provided me with exceptional care as I sought an eye exam and…read moreglasses. As a senior my vision is important to my balance and ability to interact with the world around me. I highly recommend them. My appointment was with Jessica Vuong, OD. She was very thorough, professional, and communicative, with a kindly manner. Her exam and care for me was exceptional. The Costco crew who ordered and fit the glasses were great as well: efficient, professional, patient, and friendly. They are first come, first serve, so weekdays are best. I was there on a Wednesday mid-afternoon and had little wait. I have previously ordered glasses online and had dubious results. I appreciate anew having someone fit me in-person, plus their pricing is comparable.

I was there for 15-20 minutes trying on glasses without a single sales associate asking if I needed…read morehelp with anything. No other customers were in the store.

I bought a pair of Ray Ban sunglasses there a few weeks back. I recently had an issue with my…read moreregular Ray Bans bought at the former Everett location of Pearl Vision and took to Lynnwood for a basic repair yesterday. I was told they would not order the part or do repair because I bought this pair in Everett and not the Lynnwood store. I said I just bought my new sunglasses at the Lynnwood store but the rep said it doesn't matter and they won't help with my repair. I said "You are Pearl Vision, so why can't you repair my glasses?" She again said because I bought them from a different Pearl Vision. In other words if u are traveling out of state and need help with your Pearl Vision glasses for a minor thing, like a lens fell out, they will tell u to get them fixed back in WA where u bought them. I'm done with Pearl Vision forever and will share my experience with everyone I can. I'm in need of a repair and was told to call Ray Ban directly and get the part myself. Then I will need to remove the old part and install the new one myself after buying the tools to do it. Awful policy and awful service!! If I bought my glasses at Pearl, any other Pearl should step up and help me with the repairs. I expect to pay for it but they just abandoned me and told me to deal with it somewhere else. I'd give them a zero if I could.

Very slow customer service and I felt like it was on purpose. I did not need a receipt but she made…read moreme wait for the receipt to print before she would hand me my offer that was paid for. She was training someone but she stopped helping me to scan paperwork when she was already in the middle of helping me. I'm confused and annoyed. -5 stars if I could.

paid $500 for two pairs just because they said its quality etc…read moreless than one year, both pair have issues. already peeling off whatever they call getting like sunglasses. please people, please, do NOT enter this store!!

Sherman Optical offers the best eye glasses that you will find anywhere! I am so pleased with my…read morenew glasses from there! I'm especially impressed with how good the lens are. I'm 79 and have worn glasses since I was 6 years old. I know good quality in glasses when I find it. Having been in business since 1939, Sherman Optical offers that good quality. They also offer a warranty on your glasses and lens and free cleaning fluid. Plus when you go to Sherman Optical you are welcomed by nice, friendly people who know exactly what they are doing. I won't go anywhere else for my eyeglass needs!

Mike was very helpful and very understanding of my needs. I am here in Seattle visiting my children…read moreand I dropped my only pair of eyeglass. I couldn't function without it. Mike understood my dilemma and helped me out by fixing it so fast. He fixed it within an hour. He's really amazing. I couldn't believe this kind of service at all. I am really appreciative...