Eleven is the only optical I use since I first discovered this place 4 years ago…read more The owners are very attentive and patient. They never make you feel like you have to purchase anything. My husband and I have purchased glasses here multiple times and would never go anywhere. When I used to purchase/order glasses from other known opticals, they don't always make it correct and you have to wait weeks. Here, as long as its simple single vision lens, he makes it for you in one hour. There are decent number of selections for glasses and sunglasses as well and the prices are very reasonable. I highly recommend here for everyone to purchase their next set of glasses!

I recently visited this eyewear store and had a wonderful experience that I would like to share…read more The owners were both exceptionally kind and highly professional throughout the entire process. They went above and beyond to ensure I was fully satisfied with my selection and fit, demonstrating a genuine commitment to customer care. I recommend this store very highly to anyone looking for quality service and a great experience.

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

Love this store! Customer service was excellent! Ali helped me choose the frames I've been wanting…read moreand she made my shopping experience perfect!!!! She's a 10/10!! The best part... I spent $780 at the competitor for similar designer frames that came loose twice in a month and their customer service was HORRIBLE. I finally gave up, got a refund and came to Warby Parker instead. I spent half of what I paid before!! I'm a customer for life now.

This company is all marketing and branding. The quality of the actual product is pretty poor. The…read moreprotective coating started coming off within a year and they charge a lot for lens replacement. I'm back to my optometrist from now on.

Alderwood Vision Source is an excellent place to get your eye care. The place is clean, excellent…read moreCustomer Service, wonderful Providers, Dr McKinney is so caring , professional and wonderful Provider. I travel 66.3 miles to receive my eye care it is worthy .

Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

Can't praise enough. Very easy to work with, very knowledgeable. Goes beyond to make sure we are…read moretaken care of, healthy and happy.

This was the best optometry appointment I've ever had. The staff were extremely helpful and…read morepersonable when I arrived. I arrived 10 minutes early, and I was able to see the doctor immediately. Dr. Roman Hamasaki has probably the best bedside manner of any doctor I have ever visited, he took his time and was extremely patient. He gave me the most thorough and seamless appointment I have ever had. I will definitely return to Eye-Q Vision Care.

We ended up at LensCrafters when we couldn't find a kid's glass at my optometrist's location. We…read morepicked up a nice frame from here - we got a great deal. I was super happy. they had a deal going on at the point and I could get another backup glass for less than $150. After a month, we picked up that as well. It was all great. We visited in between for some adjustments and they did it so well. Now when it comes to my glasses, I picked up a frame, they checked my insurance and they did the math - it came around $600. I asked the guy who helped me why it's that costly, I had never paid more than $200 for my glasses ever. He said there are some changes to my prescription and for those glasses my insurance is not covering much. He showed me a few options and finally I ordered mine. I went there again for another pair - this time a reading glass - nothing fancy. It was another person who helped me this time. With a decent frame, it came around $400. I was curious when I saw that amount. He mentioned that my insurance is charging out-of-netwok - that's the reason the cost is high. Then I asked him to check my order - which is already in processing. He confirmed that I was charged the out of network rate - which the first person never mentioned it to me. I ended up canceling that order and did my orders elsewhere - costed me $145 and $120. I never understood why they hid the fact that insurance is charging at out-of-network rate. I understand that customer may not have checked whether LensCrafters fall under in-network or out of network. These are grey areas which change every year when you renew / change the insurance. Why don't they show the minimal courtesy to inform the customers about these details. You may get a few orders, but how long will you get on with it??? Never again!

Why the 3-star reviews from everyone? I just had an amazing experience with Josh (btw, a 17-year…read moreemployee in this LensCrafters location.) Not only was he extremely knowledgeable of how glasses should fit, but he wasn't afraid to suggest a different frame if it didn't "look right" for my face. He shared the benefits of bi-focal (over my habit of having reader-only glasses and a separate pair to correct my normal vision.) It was a GREAT experience from the minute I arrived till the time I left 90 minutes later. Best of all, he was very patient!

Costco is a corporation so its unlikely they will make changes unless it comes from above, but my…read morelow rating is due their lack of transparency in terms of pricing. I made an appointment for contacts because of convenience and the price (145 dollars). However once I actually arrived for the examination, I was told it would be an extra 30-50 dollars to get my contacts fitted even if I knew what contacts I liked. So really I was looking at 195 dollars. I made it clear that this was ridiculous and they should have told me about this earlier. The doc was nice to give me a slight discount. Anyways while the doctor was knowledgeable be aware that contact examination will likely be a 195$ instead of 145$. Having hidden cost is ridiculous.

Lynnwood Vision Center within Costco provided me with exceptional care as I sought an eye exam and…read moreglasses. As a senior my vision is important to my balance and ability to interact with the world around me. I highly recommend them. My appointment was with Jessica Vuong, OD. She was very thorough, professional, and communicative, with a kindly manner. Her exam and care for me was exceptional. The Costco crew who ordered and fit the glasses were great as well: efficient, professional, patient, and friendly. They are first come, first serve, so weekdays are best. I was there on a Wednesday mid-afternoon and had little wait. I have previously ordered glasses online and had dubious results. I appreciate anew having someone fit me in-person, plus their pricing is comparable.

They take vsp, which is awesome. They also have ample free parking and tons of appt times.read more

I was there for 15-20 minutes trying on glasses without a single sales associate asking if I needed…read morehelp with anything. No other customers were in the store.

The front desk lady is a mean girl!! She absolutely hates her job you can just tell!!! I flew all…read morethe way from Vegas paid for the eye care club and a years worth of contacts and you mean to tell me I was told to go to cvs and get a contact holder or solution my self!! I believe her name was Jennifer! I've been to many locations before been getting contacts since 2014 and I've always received a complementary contact eye holder. I'll take my business elsewhere to a new location next year! They need to hire a new front desk person. She has a friendly smart ass mouth! It's like the way she was also talking to people on the phone it's like woman who do you think you are trying to be polite but have a smart ass mouth all in one!! Here's my receipt and you mean to tell me I can't even get a complementary contact holder after spending 354.08. Then she gonna chuckle and be like oh that would be nice but you can go to cvs. I had to just walk out and say have a nice day cause I was honestly mind blown!!! Yea never again in Lynwood.

Very slow customer service and I felt like it was on purpose. I did not need a receipt but she made…read moreme wait for the receipt to print before she would hand me my offer that was paid for. She was training someone but she stopped helping me to scan paperwork when she was already in the middle of helping me. I'm confused and annoyed. -5 stars if I could.

My family by marriage (my in-laws) have been going to Sherman Optical for four straight generation…read more This is not an exaggeration. My husband's grandparents went there, my in-laws went there, my husband and I go there, and I will take my daughter there for her new frames. Eyeglass frames and lenses are so expensive, and that can be really frustrating, so I recently tried to go the "cheap" route and order glasses from Warby Parker. BIG MISTAKE. First of all, I took my prescription in and the guy asked me, "is this a distance prescription or a reading prescription?" Um, I don't know? Isn't that your job to figure out? I had Warby Parker replace my lenses two separate times and I literally cannot see out of them. I have better vision with my own bare eyes. Finally I just acquiesced and went back to Sherman Optical. They are not cheap, but if you want glasses that actually help, are high quality, and which the staff will help you with for years to come, Sherman Optical is by far the best option.

Each time I have come into their store, I have been greeted by friendly professionals. I have…read moreobserved each of the folks working there being very respectful of their customers. They have an amazing selection in their store and their value is comparable to some of the best that I have seen. They have helped me with each of the problems that I have had quickly and clearly so that I understood what the problem was and how and if they could fix it.