My HVAC wasn't completely dead -- it would run anywhere from 5 minutes to a few hours, shut itself…read moreoff, then restart again. It was a complicated intermittent issue. I contacted Manny's Heating & Air Conditioning, and they were very responsive. Jerry from Manny's Heating & Air Conditioning was very professional and knowledgeable who diagnosed the problem within about 15 minutes, explained the repair clearly, asked for permission before performing each step, and verified the temperature and operation afterward. One important detail: my HVAC is a rooftop packaged unit with indoor access only through a master bedroom walk in closet. There are no building stairs to the roof, so the technician must bring a ladder and climb about 11 feet indoors. This unusual setup made it difficult for me to find a company willing to handle the access, but Manny's was able to take care of it without any issues. It has been 10 days since the repair, and the air conditioner is running normally again. The repair came with a standard 90 day warranty, but honestly the quality of the work mattered more to me than the warranty. I recommend this company.

If you're having any HVAC issues, definitely put Manny's HVAC on the top of your list to call…read more My AC stopped blowing cold air in this heatwave. Jerry diagnosed that it was a low capacitor and freon leak, and that the fan motor was not broken like others have said. Other companies needed me to purchase additional parts to get it fixed but Jerry was able to get my AC working the same day. My HVAC unit was nearing it's end of life so I was also comparing bids on what made the most sense for my condo. Jerry offered to temporarily 'lend' us a new capacitor and pumped freon into my system at no charge while I made the decision whether I wanted just the fix or to replace my system. If I decided to just go with the fix, I would pay for it of course, but if I went with replacing the system, they would just take back their capacitor and reclaim the freon. This was a hugely appreciated gesture. Their HVAC replacement proposal was also very competitive. I ultimately decided to replace the system. The experience was pleasant from beginning to end. Cecilia is the one who helps schedule at the office, very friendly and responsive. Jerry was the technician who helped us diagnose the issue and coordinate the HVAC team. He was friendly, transparent, and always responded quickly to my texts/questions - great communication. The day of, the workers Juan, Victor and Andrew were very professional. Maintained constant communication the whole time, kept me updated on the process and what they were doing. They wore booties inside, protected the floor with tarp, and were just very careful in general. The installation of the unit itself is very professionally done, and they vacuumed everything and cleaned up afterwards. They even explained how to register the units for warranties etc. They were able to remove the old AC and install the whole new system the same day, roughly ~5-6 hours including the crane to get the units on/off the roof of the condo building.

Happily surprised with the services received. I highly recommend this company for all your HVAC…read moreneeds.

They are always on time and keep me updated throughout the entire process. They're very responsive,…read moreprovide pricing quickly and clearly, and always do a thorough and professional job. I've had a great experience working with them and will definitely call them again if I need any HVAC work in the future. Highly recommended!

Pac-West Air Conditioning & Heating did an outstanding job from start to finish. They were…read moreprofessional, punctual, and extremely knowledgeable. They took the time to explain everything clearly, provided honest recommendations, and completed the work with great attention to detail. The installation was clean, the technicians were courteous and respectful of our property, and everything was completed on schedule. Our new system is running perfectly, and we've already noticed a huge improvement in comfort. If you're looking for a trustworthy HVAC company that stands behind their work, I highly recommend Pac-West Air Conditioning & Heating. Excellent service and a great experience overall!

Vardan was recommended to me by my brother and he did an excellent job, along with his apprentice,…read moreMason. They replaced my broken AC and thermostat with brand new units and it's great to be cool again. The entire job took about 6 hours and they were extremely professional and courteous, placing cloth on the ground to avoid tracking dirt in the house. 10/10 would recommend to anybody with HVAC issues.

I had a great experience with Pioneer Heating & Air! My AC wasn't cooling properly, and they were…read moreable to respond quickly and get someone out to take a look. Elad was extremely professional, knowledgeable, and friendly. He took the time to diagnose the issue and make sure everything was working properly before he left. I really appreciate the excellent service and how efficiently the problem was resolved. I would definitely recommend Pioneer Heating & Air and will be calling them again for any future heating or AC needs. Thank you, Elad, for your help and great service!

I am so grateful to Pioneer Heating & Air for their quick response to my call! I was having issues…read morewith my unit not cooling, and Motti came out and fixed the problem quickly. It's so nice to have a friendly technician who knows exactly what he's doing and takes the time to get the job done right. I will definitely be calling them again for any future heating or air conditioning needs. Thank you again, Motti, for the great service!

I called Cold Cloud Mechanical today based on their excellent Yelp rating for two issues: a…read moresuspected freon leak in my living room mini split, and water leaking from my son's bedroom unit after about 20 minutes of use. Technician Arsen handled the bedroom unit well. He found the drain hose was clogged and mounted too low, cleaned it out, adjusted the mounting height, and confirmed it drained properly over a 2-hour test. The living room unit is where I'm disappointed. A technician from my home warranty company had already confirmed the unit, less than a year old, was completely empty of freon. Arsen couldn't initially find the leak and charged me to vacuum and recharge the system, with no warranty since the source was unconfirmed. During that process, he found the actual leak in a copper line under the house. Once identified, he refused to go into the crawl space to fix it and said no one else at the company could either. That doesn't add up: just months ago, five workers from another company spent a full week under the house for a seismic retrofit, moving freely through the entire crawl space without issue, including the area where this leak is now located. I offered to pay extra for him or anyone else to complete the repair and was still turned down. Instead, he recommended replacing the entire unit for $5,000, which doesn't make sense for a nearly-new system with one identified leak point. I'm now out the cost of a recharge that didn't fix anything and came with no warranty, and I still have to find another company willing to go under the house and finish the repair Arsen already diagnosed. I appreciate the diagnostic work, but a company that installs mini splits should have someone who can access a crawl space to tighten a fitting. Choosing an upsell over a specific, identified fix is why I can't rate this higher. Update: The owner, Alex B., responded to this review quickly and personally came out to fix the leak. He accessed the crawl space without any issue, repaired the fitting in a few minutes, vacuumed and recharged the system, and tested it to confirm stable freon levels and cold air output. It's a straightforward fix, which makes it more frustrating it wasn't handled this way from the start, but I appreciate the owner stepping in directly to make it right. Updating to 5 stars for the responsiveness and quality of the resolution.

Fixed the issues but not the smoothest experience and prices felt very high. I guess it's normal to…read moremark up prices but when you know how much these AC parts cost the prices feel kind of crazy. Ended up paying $1,300 to replace a transformer, capacitor and fuse and to hose the outside unit down with water. Also wanted to charge almost $500 to "chemical wash" the unit, which is something I know you can do yourself pretty easily. I know most places charge the same but it all feels so much like a scam when these parts are all no more than $40-$50 each max. When booking I also go left on read when messaging via Yelp and had to call 2 hours later for them to actually book and send a confirmation. Then they said the tech would text 30 minutes before arrival and they did not, and when I told them I was expecting a text heads up they said they "didn't receive these instructions".

Ed & Ed Brothers installed an entire HVAC system in my very challenging 100 year old house and did…read morea fantastic job! I got quotes from 3 other companies and Ed & Ed offered the most superior brands (for the heat pump and compressor) at a very great price. Ed and Edmond were so patient with me, always answering my questions and taking the time to speak with me as questions arose prior to the installation. As for the installation, the project was headed by Vic who was excellent, respectful, thorough and patient. All of the workers were really excellent and polite. I'm very happy that of all the companies I went with Ed & Ed!

Have no idea if this company does good work or not. They didn't even want to engage without $$ up…read morefront. This company requires a $95 fee just to come give you an estimate. This was for a complete HVAC overhaul, worth thousands of $$ of business. No thanks. Plenty of good companies don't use this strong-arm tactic. Much rather give my business to them instead.

My elderly parents did not have a working air conditioner in their home and the LA temperatures…read morewere sweltering during the latest heat wave. The temperature inside their home was 85-90 F. My parents were miserable and my mom was continuously profusely sweating. I was afraid she was suffering from heat exhaustion. After reading reviews of many companies, I immediately called Zach Taylor Heating and Air and spoke with Nick. I expressed my concern with Nick. Nick took my concern seriously and was able to squeeze in an estimate for the following day. My parents met with Nick and found him to be very knowledgeable and personable. The quote was reasonable so they decided to go with him. Due to the Labor Day holiday and a family event, The install could not take place for about a week. During that time, my parents were able to use portable air conditioners Provided by Zach Taylor Heating and Air. The installation took about three days with three men working in the excessive heat up in the attic and outside. They did a super clean installation, utilized quality parts and left no mess behind. Most importantly, the new air conditioner is icy cold and my parents are comfortable and happy. Thank you Nick and Zach Taylor Heating and Air for a job well done!

Unfortunately, it looks like this is the first review not to give 5 stars…read more We have been having AC issues most of August. Living in Los Angeles County, you can imagine how brutal this can be in the middle of August heat. I reached out to Zach Taylor via Yelp messaging, explaining my situation. Nic responded the following day, and we scheduled a consultation for Wednesday between 10-12. I took the morning off work and was genuinely excited to finally have some answers about what was happening with our system. As I had told Nic, this has been a very stressful time for me. Understanding how hot it has been, I even had cold drinks and snacks ready for the technicians. I was genuinely looking forward to getting some answers and hopefully some peace of mind. No one arrived during our scheduled time. I called, but no one answered. After my first call, all subsequent calls went directly to voicemail. I reached out through Yelp messaging again asking for a status, and two days later, I still have not received a reply. I understand HVAC contractors are slammed right now, but please have the courtesy to reach out if you are running late or if you need to reschedule. I was left frustrated, upset, and still very much stressed.

When it comes to work done in the home, you don't just want anyone coming in. Emin is professional,…read moreupstanding, came highly referred, told you like it was and was even willing to work with you in pricing as best as he could. He came on his busy days when our AC suddenly stopped working just so that we wouldn't be without on a hot summer day. His team is just as great. Can't recommend enough!

Emin saves the day again! I have a rental with a 20 year old…read moreHVAC. Found Emin on Yelp March 2026 when the upstairs AC suddenly stopped working, and Emin was there right away and was able to diagnose the problem, replaced a capacitor and got the unit working again. Then the downstairs AC wasn't cooling last weekend. Emin wasn't available so I called another contractor who took one look at the video of the furnace making weird noises and concluded the motor needed replacing, but that he couldn't find the motor anywhere, etc etc and it was such a hard push for me to replace the whole HVAC. After 24 hours of this hard sell on what was going to be the hottest day of the week, I took a chance and called Emin for a 2nd opinion. And miracle of miracles he looked at the video, found the part, and was at the property in 30 minutes. My final bill was a 10th of what the other contractor was selling me! Thanks so much Emin for being so honest and straightforward in a business that can be so full of scammers. You are a cut above!

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Daniel is awesome. He answered the phone midmorning on Sunday and managed to squeeze me in before…read morenoon. I thought there was a leak in my AC unit and was afraid to run it. He checked everything out, found nothing wrong, and didn't even invoice us for the call. We have found our new HVAC repair and maintenance team.

First of all, I have never, ever written a negative review. Please look at my profile for proof…read more I had a really regrettable experience with Air Elite Heating and Cooling--would strong suggest not using this business for any kind of product install. I paid $11,000 for a job that really is substandard. 1. Danny came to do my quote and was very nice, but when actual installation came he was not onsite. A very young and inexperienced guy installed the units basically in the middle of the wall. I was not consulted asked before the guy tore huge fist size holes in my wall that are in no way standard placement for mini splits. The guy moved the unit, I had to pay for the walls to be repaired and repainted! 2. The condenser was placed on the ground in the driveway. Again--I was never consulted about where it was to be installed. It should have been installed on the side of the house--it limits the function of my driveway forever. I cannot get my recycling/trash out if I am parked in my own driveway. 3. The drains that were placed on the outer wall of my house were installed so poorly that they constantly fall off. They were not adhered at all. When I put them back up, they are fitted so shoddily that they cannot be secured. Every time I pick them up and try to reassemble them--I can see how jankily they were put together. One of them is now cracked and water is spewing all over my wall. For nearly $11K spent, I feel really taken advantage of and bad about the integrity of their work. I contacted them in advance of this review with all of these points--they never responded.