Went in this store for car back up bibi sensor, but the man who I spoke to was cold and unfriendly when I told him his asking price was over my budget then he just walked away no interest in whatsoever my questions regarding the made of the bibi manufacturing from, his attitude was careless and not even wanted to have a further conversation with me. What a lousy and awful customer service and the worst I have had. If doing business is only making money oriented then it's not going to last. I want to leave this message to whoever read my horrible experience from this store to know how bad the services they provide towards people have low budget certainly doesn't deserve to be treated as a bad as mine! read more

I have installed my own car stereo for years. So i went to Security & Sound Systems just to buy a new unit. Their selection wasn't the best, but their knowledge about the products was awesome. Good prices. I bought my unit and went on my way satisfied. I went to install my unit the next day (having declined their installation, since I can do it myself). Upon taking out the old unit in my vintage car, I found a rats nest of wires that looked nothing like anything I had ever seen before. I was clearly in over my head, but since when has that ever stopped me? So I foolhardily pressed forward. I connected the wires where I thought they should go, only to have the damn thing not work when I was done. Frustrated and humbled, I returned to Security & Sound Systems to seek their expertise. Sure enough, they were able to fix what I'd done and get the new unit working. I trust these guys! They know their stuff. No way the guys at Best Buy would've been able to figure out the wires on my vintage car! Give these guys a call! read more

Kent and his team are awesome,very clean work and customer service is on point! This is my 3rd time coming here,hopefully not the last.

I went to Security & Sound Systems to shop for a new bluetooth enabled car stereo for my wife's Honda Fit so that she could use her phone safely while driving. I didn't really know anything about stereos so I was a little apprehensive going in, but Kent was really friendly and took the time to really find out what I needed rather than just trying to sell me the most expensive stereo they had. After it was installed, Kent took the time to sit in the car and explain all of the features and made sure that we were comfortable before sending us on our way. That was first class service and I will always remember that. I would definitely recommend Security & Sound Systems to anyone who is in the market for a car stereo. read more

Again, Kent and crew are top notch services for your car audio and security. I will continue to be a repeat customer. Check these guys out, you won't have to look anywhere else. read more

Wanted a reputable shop that's been there forever to work on my 5th Gen. Runner. Years of experience with a touch of innovation.

The service is great and the installation is great. Once my alarm system was installed they went over with me on how to use the different features. I have done 4 cars with them and all of them had no problems. I would recommend using them if you want good reliable work. read more

Vehicle: 2nd Gen Tacoma Prerunner Show room: Clean, not cluttered, organized Work area: plenty room so they have full access to work in and large enough to work on multiple vehicles. Open area and I personally felt my truck was safe there. Customer service: Top notch, local vibe, able to explain in layman's terms with all the technical stuff, no pressure These guys are awesome. Kent hooked me up, replacing my stock deck with an Alpine deck and amp to run with my stock speakers. Kent showed me and explained all the new technology that currently out there and the different brands and price point to fit my budget. I'm amazed with the craftsmanship and quality they put into my truck. I'm no audio guy but Kent took the time to explain my new features I now have and even setup my speakers to provide the best quality sound, something I have no idea how to do. Will I go back? Yup! read more

Does Yelp allow 6 stars? They did everything as promised AND service with warm Aloha treatment!

Security & Sound Systems installed my Viper car alarm in 2006 when my car was brand new! Since then the have always provided me with support whenever I needed it. From new clips for the remote, new remote housing, to emergency walk in for a malfunction when a switch got broken (no charge!) their service has been wonderful. Most recently I needed my speakers replaced. I don't have much knowledge about what would be good, but I totally trusted them to pick what suited my needs and install them. I am not disappointed!! Friendly and helpful, awesome customer service and products. Mahalo!! read more

My car radio was jacked about a year ago and I drove around tuneless, almost getting used to the droning noise of my engine. I went to Best Buy and purchased the cheapest radio with a CD player and auxiliary connection- and tried to install it myself (by "myself" I mean I sat next to my boyfriend with tools in my hand while he tried to install it). No go. I continued to drive around for another 3 months with wires hanging out of the void where a radio should be. One Saturday morning I yelped "car radio installation" in Honolulu and Security & Sound Systems was the first on the list. With 5 stars from close to 30 reviews, they seemed legit. I called and spoke with Kent. He was able to get me in that day. He put me at ease while I fumbled with car audio vocabulary, "the music thing with the buttons....radio? It's not there, just wires...can you make the radio go in and work?" Not my best vernacular moment, but Kent understood. The Security & Sound Systems guys are friendly, helpful and one has the cutest King Charles Spaniel mix puppy! My antenna was replaced for not too much extra and the guy that worked on my car taught me how to use my radio (trust me, I needed the help). I'm really happy with my experience and I highly recommend going to Security & Sound Systems! read more

Girlfriend bought me a $500 Viper alarm system plus installation for my birthday. Setting up an appointment was a breeze. Kent overcharged her credit card by mistake but offered to hook up our alarm system to our car horn (to make the alarm even more obnoxious - I'm 'bout it) for free as an apology. Wasn't too surprised as I already knew Kent gives wonderful customer service. Car was ready to pick-up in the afternoon after dropping it off the morning of the appointment and the crew explained thoroughly all the functions and features upon arrival. Another successful trip to Security & Sound Systems. read more

I was recommended to Security & Sound Systems by Bert at Yajima Service to check out my broken radio. I stopped by to see Kent and they took a look at it. Within a few minutes they found a blown fuse, replaced it, and it was fixed! They didn't bother charging me since it was a quick fix. I am pleasantly surprised that they were so honest and didn't try to sell me a new stereo, which I told them I would've bought if it was necessary. Good guys and service still CAN be found! Very friendly staff here - I highly recommend this place! read more

Security & Sound Systems - Car Stereo Installation Near Me - Honolulu, Hawaii

These guys are LEGIT. Great customer service and quick turn-around. Bottom Line: if you are looking for a professional shop with a great reputation that is very popular and will treat you like you are their only customer, then GO HERE! Got a Viper LCD 2-Way alarm installed on my car. I've been wanting to get an alarm for some time, so I went down to the shop on a Monday morning. I was told by friends that this place is very popular and would probably be booked for a week, so I didn't expect to get anything on the spot. However, Kent was very knowledgable and took the time to explain the differences between the various models, told me about optional features, and the best part was the prices were very fair. I was sold. So I just threw it out there that I wanted to get it installed today and Kent was nice enough to work my car into their schedule!!! The alarm itself is great and, after the install, Kent gave me a basic run down of some of the cool features. Very clean and professional installation. Would definitely come back and recommend to others. read more

Hands down, the best auto shop on the island. If you need anything involving sounds, security, backup assist devices, and other cool car tech, this is the place to go. I talked with Kent and told him what I was looking for, he listened and recommended the Gentex rear view mirror with Kenwood camera. Probably one of the best backup assist devices ever. Saved my butt a couple times already. Kent and his team are extremely professional and experienced. This is my second install with them and won't be my last. *** Tip: they now sell autographed knives for very good prices *** read more

What can I say? These guys are AMAZING! I called ahead to see how much getting a new radio for my husband's car would be and, let me tell you, these guys are on top of their shit. They told me that the car needed a special part for the radio and that I could come in and put a deposit down so they could order it. So I stopped by, made a deposit and soon enough they had the part ready so that I could come by with the car. You get to pick out which radio you'd like for your car and they have a wide variety of options so I'm sure finding one that'll fit both you and your car won't be a problem. They have basic radios with bluetooth for those that want something simple and convenient and even high tech ones with a huge display screen for those who like to be a little more tech savvy. I kind of felt like a kid in a candy store...okay, yes I love cars and that might have helped, but seriously at first I couldn't decide which to get, (Mostly because it's not my car...but I'm sure my husband will be happy regardless). Installation was pretty quick, faster than I thought it was going to be, that's for sure. For those that don't like to sit around waiting there are nearby cafes and such. I brought a book, some homework and my grandma so the time just flew by for both of us. Not only did they do a great job with the installation but the guys there are super nice too. They'll go over your new system, (or whatever you're having done), step by step till you get the hang of it. I know some people rush to explain things and get impatient but you'll never have to worry about that with these guys. Even when you call them they are always very patient and they're very good about answering questions as well as communicating with the customer about what needs to be done. If you are thinking about getting new sound systems or a new radio for your car, this is the place to go. Best Christmas + Birthday Present Idea Ever! read more

The owner Kent is the man, he is the first person that I trusted in the buiness ever. He been in the industry a long while and is a very trusted member of the audio community. He carrys a soilid product line up too. read more

Kent and his team did a very neat installation and the sound is terrific. I upgraded from the original radio in my 1992 Mazda Pickup truck to a modern Kenwood system with Bluetooth. I had a very favorable experience with Security & Sound Systems. read more

Great service! They provide great products and the installation is always clean and neat. They always walk you threw everything that was done to your car. read more

S&SS is the best mobile audio and security shop in Hawaii! Period. They are run by professionals with extensive experience and excel in all areas of business. Top quality work, excellent customer service, and fair pricing. This equals great value for all customers. I got a Viper alarm installed there a few days ago. I dropped off my car in the morning at their shop and they dropped me off at work! How's that for service? Kent, the owner, was very helpful explaining everything about the alarm and even demonstrating it for me before I bought it. I got exactly what I wanted because I knew upfront what everything was. His personality is friendly, non-pushy, very knowledgeable, and he let's you know all the possible options for your situation. When I went to pick up my car, his installer explained extensively how to use all features of the alarm and remote. I've had many alarms before, but he went above and beyond to show me the specifics of this alarm and all the features. Very friendly and thorough at pickup time. I was very impressed that now only the owner gave me great service, but his staff followed through with the same professionalism. I would trust Kent and his crew with all my mobile audio needs. If I had a Ferrari, I would have no problems taking it to him. I am a very picky Yelper, but Kent and S&SS receive 5-stars all around easily. These are not kids running the shop, these are experienced adult professionals. This is not a discount mobile audio store, this is a quality mobile audio store. Put them at the top of your list for this kind of work. Period. Thanks Kent and crew! Big ups! read more

They did a great job on my alarm system. They even took their time to show me how to work it and upon my request turned up the sensors so it would go off at a lighter touch. I felt safe knowing that they had excellent reviews on yelp. I would reccommend using them. My advice though, is to go to the office in person to set up your appointment. They are not great about returning phone calls. read more

Stereo was redone by Kent and his team. Fast and always available! Friendly and have all the info you need on wiring and sound systems

Extremely knowledgeable, friendly, FAST service. I have referred many of my friends and relatives to Kent's shop.

... I admit I overreacted based upon one interaction w one worker; therefore, the change of rating is so drastic, 1-5 five stars. While I do believe that customer interaction is important for a business, it would not b fair in this case because the owner (away @ the time) personally followed up to inquire, in detail, what had occurred. Any business that takes all comments seriously deserves high ratings. Jarrett ?, kindly, did give me all the answers i needed at that time. read more

I can't stress enough how AWESOME their customer service is! Updating my review because I went in after a couple of years after my initial stereo installation and these guys are as awesome as I remember! They were able to fit me in the same day I called, was very PATIENT and KNOWLEDGEABLE about my situation, and got it solved that same day! Cant thank them enough! I really do appreciate honest, patient, and hard working local businesses especially because now days they are hide to find! Thank you again guys! read more

After looking all over the place for a nice deck .. best buy tried to rip me off. Some other discount place tried to rip me off. Fiiinalllyyy got referred to security and sound systems by a friend and they are super cool. Talked to Kent, the owner, and he was very helpful and took his time with helping me out. A bit pricey but he showed me a deck that just came in that was more my price range. they are a pretty busy place so call ahead or try make an apt . Def recommending to anyone who needs accessories for their car! read more

Brought my truck here to have a device installed that allows anyone that has a booked reservation on my truck mobile access to the vehicle. It is the first one in Hawaii and they were more than happy to install it. Kent was super friendly and they were able to get me in quickly. They took every necessary step to ensure that this device was working and even called the help number to ensure everything was set up correctly. Afterward they took the time to explain the system to me. Excellent service and will definitely be going back to them later for other installations. If you are in town Security and Sound Systems is definitely the place to go! read more

Kent and his staff were very positive, polite and helpful. They are honest people who did a VERY professional job installing an alarm on my car! I wouldnt take my car anywhere else! These folks are the best! I had such an excellent experience at this place!!! read more

Great workmanship and service! The best! Backup camera, radio and apple carplay added to older jeep, all work wonderfully! Thank you, Kent! read more

I have known Kent for a long time. Been coming here since I was just out of High school back in the 90's. Kent and his Team have done multiple things for me over the years. From full stereo upgrades to installing 2 DVD players for the kids. Kent and his Team just recently completed a full stereo upgrade for my brand new 2021 Ford F-150. System is killer. Like always, Kent and his team give the best customer service and their workmanship is top tier. I would not trust my vehicles with anybody else. Kent always makes sure everything is right and never takes shortcuts. Kent and his Team are really the best. I send my friends his way and I do recommend Kent and his Team to everybody. Can't find service, experience and workmanship like this. read more

I wanted to install a security system in my vehicle, being that the factory one isn't all that great. I called Security & Sound System and spoke with Kent. He went over a lot of options that they offer and I was quite impressed. He was accommodating and was able to squeeze me in his already busy schedule. They went over everything I needed to know about the new system and advised me to call them anytime I have a question. The service was quick and done professionally. read more

Amazing customer service by Jarret the other day on my Kenwood system in my Frontier. This shop is knowledgeable, friendly, and, most importantly, has the aloha spirit. As a Mānoa resident, I will go here for all my car stereo/security needs! I highly recommend them! read more

Kent went above and beyond to find me a good deal and was able to take me in as soon as he could . Very happy with my sounds

Best service anywhere. Been going to Security and Sound for over 10 years, have not had a better experience anywhere else.

They have great customer service and are very knowledgeable in everything they sell. They were able to answer all of our questions and made us confident in their abilities to do the job. We had a DVD system and backup camera installed in one day and our kids could not be happier! read more

Security & Sound Systems - Car Stereo Installation Near Me - Honolulu, Hawaii

Kent was very thorough and shared his recommendations. The shop and install bay is clean and organized. I can recommend this car audio shop. read more

I highly recommend this shop for any kind of electrical installation you need for your car. I had a unique situation where I wanted a JDM rear bumper fog light wired. The technicians on staff had no problem wiring and hooking up my light. In addition, the techs cleaned up some previous wiring I didn't do so well myself when I tried to install my stereo. Like they say 'Better leave it to the professionals'. And that is the kind of work you will receive here along with excellent customer service and satisfaction. Thank you for a job well done! read more

I have heard this shop from the car show so I gave them a try. Went with the pioneer avic d3 on my 2006 ford fusion. They are very knowledgeable and very highly skilled professionals that I would let any one with any kind of car go to. The attention to detail and level of quality that they do are second to none. My system had glitches a few time and every single time they have fixed it free of charge. My system should have been like that from the factory. If you need an upgraded sound system or beefed up security then this place is where to go. It ain't the cheapest but they are the best. 5*********** read more

Another awesome visit! Had the shop install my double din. They were quick, clean, and they definitely know what they're doing. Much aloha! read more

Security & Sound Systems - The Little Rascals playing in my 2011 Tacoma. Testing after security and sound systems installed my double din! - Car Stereo Installation Near Me - Honolulu, Hawaii

Super helpful staff and gets the job done quickly. They put the extra effort and care into a car audio shop that most avid car enthusiast and car owners need to have read more