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    Security Public Storage

    4.7 (165 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 1 month ago

    Services - Security Public Storage

    Truck rental

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    Isabel R.

    Nice storage. Very friendly staff & they also have U Haul. Thank you Ines & Joel for the help.

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    15 years ago

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    18 years ago

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    9 years ago

    Thanks Chris for being so helpful and accommodating especially for trying to get a unit so last minute. Pain free and easy to get to.

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    8 years ago

    First time I have to rent a storage, and my experience with sps was great , they are so kind and helpful, I definitely recommend it

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    16 years ago

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    12 years ago

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    8 years ago

    Carter St. Security Public is Clean and Professional! Excellent service! Thanks Liz and Trevor!

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    12 years ago

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    16 years ago

    Extremely clean. VERY nice and helpful owners/employees. Honest. Very secure location. Reasonable price. 100% satisfied.

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    11 years ago

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    15 years ago

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    14 years ago

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    10 years ago

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    16 years ago

    Reasonably priced. Clean nice facility with good access hours and helpful staff.

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    12 years ago

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    Page 4 of 5

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    Review Highlights - Security Public Storage

    Honestly, you may feel like you're stepping into a 5 star hotel with how hospitable Trevor and Liz will treat you.

    Mentioned in 14 reviews

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    Park Merced Truck Rentals

    Park Merced Truck Rentals

    (72 reviews)

    Parkmerced

    Rented a van. Cons and pros. Cons: The fuel level is below…read morethe E, like way way below the E. I heard that the gas gets siphoned since the place is rather isolated at night and the vehicles do not have locking fuel doors. The form said it had 1/4 tank, but way below the E is not a quarter tank. Needed to fuel up and it took 4 gallons just to get to the E, then another 10 gallons to make sure I don't get stuck on the Bay Bridge. The tires were low on air, in fact dangerously low and it showed on the info panel. Showed 55psi and it should be 80psi. Took care of the air when I got gas. Of course, this all took a half an hour to resolve these issues but done nevertheless. The interior could use a good vacuuming. But that's how it came, and that's how it's going back. Pros: Rented this on a Tuesday so there is no issue in securing a van. There were about 9 sitting in the parking lot. The app is easy but this also takes some time to take photos and answer all the questions, confirm a contact, and wait for authorization. I did not see or interact with a human at all: picking up and dropping off. In fact, there was nobody there in the morning, and in the afternoon the rear door was open and nobody was in. I dropped my key in the little slot and saw it drop to the floor on the other side. Renting at this location is closer to where I live rather than the one on Bayshore. At least you don't get dozens of laborers chasing you down for work. It's a nicer location in a residential area. Bottom line: my only complaint is getting the vehicle with a minus E tank. I never knew the gauge could go that low and indicates that fuel was siphoned out of the tank. So expect to get a vehicle with NO GAS, take pictures of it all and try to return it with NO GAS . . . which is almost impossible to do. So for tonight, I'm sure the person siphoning out the gas will get a good 1/4+ tank for their efforts.

    Worst than not good…read more On September 10, 2026, at approximately 9:00 AM, Kathy Valladare from U-Haul contacted me and informed me that there was no truck available for my reservation. I explained that I was extremely disappointed because I had already prepared everything for the move and had scheduled helpers to assist me. I told her that U-Haul needed to help me find another truck. Kathy later contacted me and said she had found another truck approximately 20 minutes away. I agreed to accept the replacement truck, provided that my original charges and contract terms remained exactly the same. Since the truck originally reserved was no longer available, I requested to pick up the replacement truck at 5:00 PM on September 10 without any additional charges. Kathy agreed and offered one additional day and 110 miles. On September 10, I picked up the truck from the U-Haul location at 47 Cambon Dr., San Francisco, California. Before leaving, I specifically explained to the staff what had happened and expressed my hope that everything would go smoothly from that point forward. However, after I returned home, I received an email showing that the amount I was required to pay and the mileage included in my rental had been changed from my original reservation. I did not agree to these changes. I accepted the replacement truck with the understanding that my original contract, pricing, and agreed-upon terms would remain the same. My original contract required me to return the truck to a location in West Sacramento, approximately 30 minutes from my son's new residence. I agreed to return the truck there because I wanted to take advantage of the $80 discount that was offered. I accepted this arrangement based on the original terms of my reservation. On September 11, 2026, at approximately 11:00 AM, I arrived at Roland 4 Less Auto Sales, which was the return location originally provided to me and shown in my U-Haul app. When I arrived, the location was closed. The instructions regarding how to return the truck were also unclear. After calling the telephone number provided, I was instructed to scan a code and complete the return process through the U-Haul app. However, the process did not end there. The app automatically changed my return location to another location approximately 15 minutes away in downtown Sacramento. This created additional inconvenience and frustration after I had already experienced several problems with my reservation. I contacted the 800 number to request the refund for the difference between the charges and she said the manager will get back to me. The so call manager Kathy, same person who informed me of changed said she will refund the difference between the two price not including the tax result from the difference. I have to point it out that the issues was originated from U haul and i have to eat the tax resulting from the difference ? I can tell you personally, that the manager Kathy does not have any customer service understanding the issues nor diligently do her research before reaching out to the customer to offer the difference of the price with the tax arise from the mistake.

    Security Public Storage - selfstorage - Updated September 2026

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