So I have continued to use this business for both of my…read morecars this last year. All I can say is, it is a pleasure to deal with such straight shooters. They have completely rebuilt my 98 Cadillac, which I use as a daily driver. The car has never run better. My Subaru wagon is serviced there, and they are very honest about what doesn't need repaired. This is the best shop I have found in the last 15 years... I consider every dollar I spend there, a dollar well spent.

I brought my 2019 BMW M550i xDrive to Lima Auto Repair for a brake vibration issue. They diagnosed…read moreit correctly, explained what they found, and replaced the brakes using OEM BMW parts. After the repair, I started getting a loud squeal at low speeds. I brought it back expecting they might tell me it was just normal brake noise, but they didn't. Mike and Chris took the concern seriously, road tested the car, tracked the issue down to the front brakes, and replaced the front pads and rotors under warranty without any hassle. What stood out to me was that they stood behind their work. They communicated well throughout the process, never tried to dismiss the issue, and made sure it was taken care of. It's hard to find an honest shop you can trust, especially for BMWs. Based on my experience, I wouldn't hesitate to bring my car back.

This review is long overdue. Just for context, I have been a customer at Arcadia Ultimate…read moreAutomotive for nearly 35 years. The only cars I have ever owned are Hondas. I know, Hondas are not the sexiest of cars, but they are affordable, reliable, well-made, and practical. For someone like me, that's just fine. I have the simplest of tastes. If you're looking for a place to have your Honda serviced, look no further than Arcadia Ultimate Automotive. Owner Jeff is someone I would entrust with my life. He is the epitome of honesty and integrity. His prices are fair, and most importantly, he will not sell you parts or services you don't need. He will take the time to explain his "diagnosis" of the car's issues, and will lay out a clear plan for maintenance, service, or repair. In all the years I have known Jeff, I've been so impressed how much he values his customers. He gives his customers the absolute best. His integrity is unmatched and he values transparency and truth. And his knowledge /expertise of Hondas (as well as Acuras) is elite. Jeff's wife, Terri, has always provided us with friendly and timely customer service. Jeff's staff, in particular Roman, is an absolute pleasure to work with. Of all the reviews I've done on Yelp, I can say without a doubt that this review is solid as a rock. The fact that I've been going to Ultimate Automotive or over 30 years and have referred countless Honda owners speaks volumes. If you're a Honda person like me, go see Jeff! He will take excellent care of you.

This business is shady as shit! Tried to squeeze $20 from…read moremy daughter to refer her to get a smog from Arcadia smog across the way! Asian guy with a Mohawk. Beware!! If can score him a NO star I would choose it cause 1 is still too good for this place.

Very knowledgeable for E46 M3s. Inspection report was very detailed and comprehensive with pictures…read moreand recommendations. Did not try to "sell" me anything beyond the quotes I requested. Kevin and his team helped me diagnose several tiny small issues at no additional cost or service recommendation. Turns out the slop I had were due to end links failing. The techs were very friendly and knowledgeable with aftermarket / performance parts and ordered new KW branded end links to go with my KW V2 suspension. Highly recommend their expertise on E46 platforms and S54 engines. Also the complimentary wash turned out pretty good, no swirls!

I rarely leave negative reviews, but after spending over $9,000 with Bimmer PhD in less than a…read moreyear, I feel obligated to share my experience. I brought my 2014 BMW 535i in because it would occasionally stall, especially when the fuel level was low. After their inspection, Jesse recommended over $6,000 in engine repairs and told me the stalling issue was caused by my aftermarket battery. Trusting their expertise, I paid $641 to replace the battery, and approved all remaining recommendations totaling over $6,000. Unfortunately, just three days after picking up the car, it stalled again on the freeway and had to be towed back to the shop. They then told me the real problem was in the fuel system and recommended another $2,300 repair, followed by a $2,600 coolant pump replacement. I approved the fuel system repair but declined the coolant pump because I was already far over budget. To their credit, they did offer some discounts after the initial misdiagnosis. Later, I asked them to quote the remaining items from their inspection report, which were mostly suspension, transmission, and differential work. Their estimate came to nearly $12,000. I then obtained quotes from several other BMW specialty shops and ultimately had the remaining work completed by another highly rated independent BMW shop for $6,000 flat--about half the cost. I personally observed the work being performed, and the level of care impressed me. Parts were thoroughly cleaned, new hardware was used where appropriate, and every fastener was properly torqued and marked. This work was completed around November 2025. A few weeks ago, I started smelling gasoline inside the cabin. Since Bimmer PhD had previously worked on the fuel system, I brought the car back for a warranty inspection. The owner, Tim, personally confirmed the fuel smell during our test drive and explained that if it was related to their work, it would be covered under warranty. After keeping my car for five days, Kevin called and told me there was no fuel leak, yet I was still charged a $375 diagnostic fee. During the same visit, I also paid $472 for an oil service. When I called to discuss my concerns, Kevin was dismissive and told me I was a difficult customer and that no one wanted to work with me. When I returned to the shop, Tim raised his voice and insisted they had done nothing wrong. He claimed the other shop had caused the fuel leak--even though that shop had only performed work on the water pump, oil pan, transmission, suspension, and differential, not the fuel system. At the same time, Bimmer PhD maintained that they could not find any fuel leak after reportedly spending about 10 hours inspecting the car, despite Tim having confirmed the fuel smell with me during the initial test drive. I understand that diagnosing intermittent automotive problems can be difficult, and I can accept honest mistakes. What I cannot accept is paying thousands of dollars following an incorrect initial diagnosis, being presented with repeated expensive repair recommendations, receiving estimates that were dramatically higher than other reputable BMW specialists, and being treated disrespectfully when I raised legitimate concerns. Based on my experience, I cannot recommend Bimmer PhD.

Robert and his team at Arcadia Service Center are the absolute best. Robert is always incredibly…read morehelpful, accommodating, and honest -- which is rare when it comes to car service. I've been coming here for years and trust them with all of my car needs. It's not easy to find a mechanic you can truly rely on, but Robert never tries to upsell, cheat, or charge for anything you don't need. His prices are fair (honestly some of the best around), and the work is always done right. He's the only person I go to for my cars. If you're looking for a trustworthy, no-nonsense service center, this is the place. Highly recommend.

Still five stars. My husband brought in our old Hyundai Tucson for a brake light repair and this…read moreshop has been outstanding in their customer service and very fairly priced. As long as we are close to them, we will never take our car to anyone else. Highly recommended.

Haji san was great fixing my old Honda CRV. He was very thorough and would let you know what needs…read moreto be fixed and what doesn't. As long as you remind him of the last date of service and invoice number, he'll honor the prices he quoted you and figure out what needs to be fixed next. Really worth the drive to his place in Arcadia

First of all I called like 3 times no answer so I figured it was just busy which it was when I went…read morein. I told him I was having an issue on my Subaru and he said he can't help cause my car is too complicated for him... aren't you a Japanese car specialist ? LOL so then I asked him if he can do at least a smoke test on my car so I can see if there is a leak anywhere in my intake. He wanted to charge me $250 which was more than a dealer charges ???? Smoke test take about 5 min maybe less. Very bad experience wouldn't recommend if a Subaru is too complicated for him lol

OUTSTANDING service, any job is possible at this shop- literally anything you need can be done by…read morehighly experienced VAG mechanics that work with integrity and diligence on your vehicle. Great value and honest feedback- this is the VW shop you've been searching for!! Hands down this is the BEST VW garage I've ever been to in Southern California! I will never go to another repair shop with my Volkswagen again...

This place is the VW and Audi specialist Very experienced…read moremechanic and trustworthy and is reasonable price. He take care my both Audi A7 & A8 and very highly recommend

We have brought our cars here for the past 10 years and with each experience we couldn't have asked…read morefor anything better. Making an appointment was easy, the work was done efficiently and the cost was reasonable. Most of all they are honest and trustworthy. We wouldn't think of taking our cars anywhere else for maintenance.

Once again, VJ's has provided outstanding service this week. Our car had been sitting unused for…read moreseveral months, and needed an oil change when we brought it in. They did a full trip check and found things that needed extra attention that could have messed up our trip driving to Arizona. Thank you VJ's! Brian & Michael!

Hussein is an amazing ass dude. I came in because I was having difficulties lining up the diff…read moreafter DIYing the diff and subframe bushings. He was able to complete the job flawlessly and fixed the guibo and center support and bearing on top of that. 10 stars for finishing the job that I started. Not many shops would do that. Pricing is also amazing and not some greedy shit like many other shops out there.

I was a new customer and Matt was very pleasant to deal with. He is very knowledgeable and my…read morevehicle maintenance was completed properly and timely. The shop is also very clean and the cost was reasonable. Will definitely return for future services.