I was moving from out of town, and was pressed for time to find a rental. Dee was was not only great in finding a place for me, but made the paperwork super easy. I look forward to working with her in the future! read more

I am current resident and I am really upset with this company and how they put into the trouble, this guys are not interested to solve the issue and more over they will threaten you. I really request to you stay away this kind of people. read more

This is truly the worst property management company that I have come across. Stay away from them if you can! Look closely at their application requirements. It states the reasons how you can be rejected. All the reasons stated make sense as qualifications are concerned. However, the last one states that you can be rejected for use of bad language and being combative during the application review process. This is a very odd thing to have to add to your qualifications list! I found out why. In fact, Tawni (sp) and her colleagues are very combative. At no point did I ever use any off-color language or even be anything but courteous and civil. However, Tawni seems to think that by just saying her name on a phone call everyone should know who she is and what rental property this conversation is pertaining. I assume as much because she was evidently upset when I asked her the name of the company and the address of the rental property we were about to discuss (granted this was our 2nd conversation). So, as I fumbled with orienting myself to what we were talking about, she stated that she could put our rental application on hold if I like and just go on to the next applicant to rent this property. WHAT? Further, when her colleague later called my wife to ask her about some credit anomalies requiring clarification, he too was curt in his questions and responses. He seemed to have made up his mind even before calling as he started to put words in my wife's mouth by stating, "Oh, so you are admitting that you have bad credit." My wife had said no such thing and in fact said the opposite. In short order, his response was that he had enough information now and abruptly hung up. It was a very short call. It was days later that I was wondering why I had not received any follow-up call. Today, I call her for an update. Naturally, as expected under these weird circumstances, Tawni informed me that our application was not accepted. No surprise. But, she said that she had called and left various messages. True before our previous conversation. False afterwards and after the rude credit talk with my wife. I will avoid Select Property Management in the future unless I stumble upon them by accident! read more

They are right! Stay away! They will get you for every penny you have when you move out. If you must rent thru them, definitely make notes of everything when you move in & take pics of every corner of the place. Watch what happens with your deposit! Rent from them at your own risk! Too bad there's no half a star as an option! read more

Do not trust anything this company says. Me and some friends applied for a property off Americana way in Roseville and were denied because of our credit. We specifically asked when we first applied if bad credit was an issue. They told us as long as we have good renters' history, we would be alright. NONE OF US HAS EVER BEEN EVICTED FROM ANY PLACE WE HAVE EVER LIVED IN. So we figured that we should invest time and money into applying for this place. We got a response today saying we were denied BECAUSE OF CREDIT. Now me, my girlfriend and our newborn(October 25, 2015) have to find a place to live before October 31(when our lease is up on our current apartment) or we will be on the streets. We put all of our time and effort into this place because they were the one company who said bad credit was no problem. Thank you for screwing us over. read more

I lived in an apartment for 6 years that Select Property managed. Throughout this time, the staff was always very responsive and helpful. There were several occasions where repairs or regular maintenance was needed and the staff at select Property management always took care of our needs. The rent was lower than anywhere else we looked and the property was well maintained, clean and comfortable. When we moved out they told us exactly what we needed to do to get our as much of our deposit back as possible. We ended up getting our entire deposit back and felt extremely satisfied with the service Select Property Management provided. read more

Nothing but thieves and liers. Stole my security base on false accusation and lies. Told me I would have it back in 30 days (lie) told me on the phone I was not being charged for anything (lie) told me it would be in my mail box by day 45 ( lie) it was not even posted marked till day 51. The owner also can not even read. read more

A Bad expierience and i believe select property management is up to no good. Yep contacted my attorney and thank you Yelp for making me aware of what we are dealing with. My wifes Father recently passed away and my wife and sister inherited his mobile home in Carson city nv and lucky us park is under select property management and yes they took our $105 for three people and denied us and exuse me for not being a perfect angel and lost my job and my house during the last wave of economic joys the US had. So now that we were denied these BOZOS told us that we had to sell the mobile to them and no one else could buy it. Something is wrong with this picture and sure raised a red flag with me. So now what is their motive to offer peanuts on the dollar. My wife was crying all day because she has been on hospice 2 times and terminal and cant even inherit her dads home which is full of all their belongings and our poor health does not enable us to clean all their stuff out to put in storage. Also would like to thank them for taking such good care of an american vietnam erra veteran. Do you think they really care, i dought it. We have been in another mobile park for 7 years in a 5th wheel and have never been late or missed a rent payment and the wife always pays all bills on time. I feel like taking my 1 ton dually about 2am in the morning and drag the mobile out of that high class park. read more

I have rented from Select for 8 years and they have always been prompt and responsive when I had issues (A/C, automatic garage door, leaking faucet, water heater, etc). Renters need to remember that any property management company's first allegiance is to the owner of the property and I have no doubt that some owners are much more cooperative than others. Perhaps I was lucky, but I also assumed responsibility for taking care of the small issues that I was able to fix myself such as leaking sprinklers, gutter cleaning, replacing rollers on sliding glass doors and stuff like that. As far as getting your deposit back, I have seen how people's opinions of what is "clean" can vary into the ridiculous! Odds are, the home will have to be professionally cleaned prior to re-renting and possibly painted. The lease spells out plainly your obligations ( including having your carpets and chimney professionally cleaned). I know I'm not cleaning the outside of the upstairs windows, but it has to be done and it is my responsibility. Assume some responsibility folks! Due diligence when doing the initial walk-through having everything noted that is not perfect and reporting promptly anything you missed within a week or two (there is always something you find later). Pay your rent on time and NEVER bounce a check! It takes hundreds of properties to make a dedicated property management firm viable and I'm sure that on any given day they can be swamped and have to prioritize. Show some patience at these times, try to be one of "the good tenants" and I'm sure you will be rewarded. read more

I tried to rent a home in Lincoln Hills a few weeks ago in spite of all of the bad Yelp reviews and was treated so poorly by their agent I walked away-they refused to process my application without me getting something from my current landlord (which required me to terminate my lease before being approved and pay not only a termination fee but the last month's rent in advance). The agent's response to this not being fair was 'how do we know you don't have a pitbull or are 6 months behind in your rent'. There is just no way I was going to deal with this company after those inappropriate remarks and their history on Yelp. Less than one week after walking away from them I found another property managed by a different property manager (Gold Properties of Lincoln) and was approved within 2 hours with none of the hassles. read more

I really should have checked Yelp before submitting an application here, but hindisght is 20/20. I rented with them over 10 years ago so I gave them the benefit of the doubt, unfortunately, because after their very unprofessionally handling of my application, I now know I shouldn't have. I told them I had a bankruptcy recently and listed it on the application, and not once did they mention to me they would bar me from renting, and they still took my application fee and after politely asking and pointing out that even on their website, they mention nothing about bankruptcies being an issue. In fact, their website says "If you have insufficient credit history, we will require 6 months verification of payments for utility bills, rent, auto or other loans." Which I provided, and their response via email was language not prior given nor posted anywhere. It's only $35, but on principal I'm considering seeking legal action for breach of contract for the cost difference between what I would have paid for a 12 month lease here and the one I am now pursuing, which is more expensive. read more

1 Star is too many for this company. My complaint list would also be too lengthy so let's get right to it. John, the manager, is a joke. Seems like his first office job. I used to be a vendor doing handyman work for SPM. Not only this office, but others. I would repeatedly have to listen to tenants warning me of the way they were mistreated by this office. I heard it all. But I would just go about my business and every single tenant would praise my work and tell me they are going to ask for me by name if any future repairs were needed. Somehow tho SPM would make up a concern and try to not pay me on occasion. Most recently, and my final draw, I went to a disabled mans duplex to repair a broken disposal and a leak. Upon arrival, I inspect the claimed damage to find that it's only a clogged disposal and there isn't a leak present. So, saving the owner money, I only repair what is needed and report back to SPM. After invoicing they claim the property is leaking again and that I failed to fix. I repeated that there wasn't a leak. They are using this excuse to not pay me on a service call, of which these desk jockeys haven't even been to the property. It's an obviously violation of contract amongst other laws and I will be pursing action against them. Let this be a warning to other vendors and potential tenants. I haven't heard or experienced anything good from this office or its staff. BE WARNED. read more

I have been using select property management in Roseville for over twenty years . I would not use anyone else. They have outstanding customer service. There employee's are long term we'll train professional's. They handle all my repairs and they are done quickly and professionally. I don't worry about my properties. I know they will handle what ever pops up. All of the people in the office are great. But I almost always use Sharlotte and John because I have known them for so many years and they are very helpful and knowledgeable . And it's always a pleasure to deal with them. Go ahead give them a call you won't be sorry. Larry Burgess read more

I moved into an older home in Auburn ,Ca early last year. Our original property manager was polite, informative and helpful. To be honest she won us over and was a big reason we chose to rent out the space. After about 3 months that property manager had quit due to the owners behavior ( I know this because she kept in touch with me, she happened to know a mutual friend.) After she left the new PM started our relationship by making my wife cry on the phone because we were 2 days behind on rent, well within our 5 day grace period. During our time there the home began to fall apart as older homes do. First the wall heater began to leak propane, the worker who came out told me it looked to have not been serviced in years and was leaking a steady stream of propane into the home, where my wife and 6 month old infant spent most their day because she is stay at home mom. After getting the heater fixed, we found a leak in the propane tank itself, when I reported this to the owner she refused to fix the problem. I had to pay out of pocket to have a repair man come out and red tag the tank in order to get any movement from the owner. After the tank was fixed, the water heater broke, a small piece, some sort of brass fitting had worn out. I tried to get in touch with both the property manager and landlord for over 3 days before I AGAIN paid out of pocket for the repair so that my child could have a bath. 7 days after the water heater broke I finally received a phone call back from the property manager, she told me the owner would not be paying for the $75.00 repair because I did it myself. All this was bad enough but what happen next was the last straw. Over the course of three nights, an unknown individual tried to kick down my front door three separate times around 2am. the door was damaged to say the lease and my family was in fear for our safety. I filed three separate police reports, all three officers agreed the damaged appeared to be an attempted break in. Because of this we moved out 1 month early. We spent 4 days deep cleaning the home and returning it to its original condition, aside from the door. It took the landlord over 3 and a half weeks to send what was supposed to be our deposit back, well passed the date required by law. What came in the mail was a BILL for the door that was kicked in by a burglar. So just so I make myself clear, select property management is charging me for being attacked in the middle of the night...hmmm not sure that was in my renters agreement, I would not recommend this company to my worst enemy. read more

I also agree a 1 star is way too high for such an unprofessional company. I have never been treated poorly in all my life by any other company like this place. If you like being talked down to and being told everything is your fault without providing any resolution then this is the place for you. They really should be reported to the BBB as it seems I am not alone with how awful their service is to so many. Please beware of this place!!! I wish I had read these comments before using them. read more

BAD BUSINESS!!! Select property management is synonymous with bad business. From start to finish this was an unsupported awful experience. Every time something was wrong, I would call and nothing would get fixed, then I ended up getting stuck with a bill for 5 to 10x the actual cost of the actual items to be replaced. For example; there were tree roots growing out of the toilet to a point where the toilet in the guest bathroom wouldn't flush. when they finally came out to fix it, 5 months after my initial claim, they cut the roots back far enough for the problem to come back within months, and when I moved out they charged me for it. I also took off a pair of closet doors and put them in the garage and forgot to put them back on when I moved out, my mistake, however, that they charged me $660 to put those doors back on. They charged me $8 per lightbulb to replace each lightbulb in the house. I left one tire in the back yard and they charged me $220 to "clean the backyard. I put a fresh air filter in when I left, and they charged me $20 to replace it. This was all after their last inspection where the inspector (from their office) told me "everything looked great." They will go out of there way to be little to no help and then charge you a ridiculous amount to fix what they didn't help you replace, once you move out. it was a miserable experience and I highly suggest you look elsewhere then use this company. I cannot express how poorly and unprofessionally this company is run. When I asked why I was being charged so much one of the office managers told me "I don't care if you pay, I'd love to sue the sh*t out of you." His exact words. Unable to find my own words to rebuttal, I ended up paying the entire amount they sucked out of me which was $2000 in inflated costs, after the deposit. Again, I highly recommend you look elsewhere. They are the type of people that will smile to your face, tell you everything looks great, and then charge you an arm and a leg because they know people won't fight them in court. read more

One of our best decisions by far was to hire Select Property Management in Roseville to manage our property! John and Sharlotte always responded promptly to any questions we had or issues. They are extremely reliable, and KNOW WHAT THEY ARE DOING in handling all the LEGALITIES involved in managing properties! They are fair and honest to both sides (owners and tenants), and get the job done. I have the utmost RESPECT for Select Property Management in handling the volume of calls from both sides (owners/tenants) and in coordinating the many phone calls which are required whenever a vendor needs to be selected. To sum it up I would use the following attributes for John & Sharlotte in particular: honest, helpful, competent, reliable, ethical, experienced; hardworking, meticulous, professional, responsible, thoughtful, and trustworthy! Front office staff Tawny was always polite and courteous. I highly recommend Select Property Management! read more

I had a wonderful experience renting my current apartment through Select Property Management. Dee and everyone there were so helpful and answered all of my questions. They were very quick and responsive and got me approved for my apartment in no time. I would absolutely rent a property through them again!! Thank you guys!! read more

This is the absolute worst bunch of liars I have ever come across! They do all kinds of illegal things including showing up with no notice, just walking into your house unannounced when they think no one is home. Creeping around your property when they think your gone. Posting notices about things that were never brought up before and saying they will kick you out in 10 days for things they made up and are not approved by the property owner. They try to intimidate and bully you every chance they get. They brokers do nothing to make sure there employees are following state laws, and there are no repercutions what so ever! When they should be fired. Also you don't have to take my word for it, the BBB has multiple bad bad ratings and reviews, most of the online reviews are very bad but the company deletes them as fast as they can , and then writes there own to make them look better the relestate board has multiple complaints about them as well. I do not know how they have not been shut down yet but they will and I will do anything and everything in my power to help that happen. There all terrible but Sandra at the Paradise, CA office is the one I have delt with the most as well as her worthless boss and they should not be allowed to work anywhere in this field of employment. Stay away from this company and anyone who hires them they are a scam and liars. Please help to take down this underhanded company and all of the shisty liars that try there best to ruin the lives of all of there renters. read more

Do not follow through on maintenance issues..staff are unproffesional and rude. Rentals are not in move-in condition when you move in. Toilets were broken...no blinds on sliding glass door...carpet frayed and lifting...closet door falling apart. It took months after my move in to get it corrected. Last rental the carpets were filthy and old. Backyard fence was literally falling down. When I moved out they had nerve enough to charge me for the carpet even though it was disgusting when I moved in. Poor business manners.. Last time I rent from this company. read more

Do not rent from this company! Terrible! Never wanted to get back to me on things that needed to be done. When I did my walk out when we were leaving the house was clean but they took 8 hours of cleaning out also took misc other things out for no reason. They do not even fix things they take money out for from previous clients. I don't know how they legally do the things they do but it is too bad! read more

Rented a house through this company for 3.5 years in Roseville. Can't say which was worse the property management company or the property owner... but either way it was a bad experience. The house I rented was so incredibly energy innefficient ( single pane windows, drafty doors and very poor insulation, if any) left me with astronomical $400.00/ mo electrical bills. One winter I had an electrical bill of $800.00. It was discovered that the heat pump/central unit was malfunctioning... was as old as the house which was built about 30 years ago. The unit was replaced, but apparently with a bottom of the line unit, since it still didn't heat the house adequately. The property mangement comany orinally refused to reimburse me for any part of that $800.00. After submitting a formal letter, they reimbursed me for half of it. Still couldn't get the house warmer than 68 in the winter or cooler than 86 in the summer. Gave up trying to work with the company/owner to improve the situation and bought a space heater and portable air conditioner so I could be comfortable in at least 1 room of the house. Majority of reported repairs did not get completed. Company's repair man was unpleasant to deal with and out right dishonest about contact communication. Would say he had called when he hadn't on multiple occasions. Gave them 1 star for being honest and returning my full deposit. That may have only had to do with the helpful woman that I worked with when I moved out. Do not use this company and ask for proof of energy efficiency upgrades. DONOT rely on the past 3 years of energy usage since the central heat/air were NOT used due to extreme energy inefficiency of the house in east Roseville. Electric bills with NO central heat/air ran about $130/mos. read more

DO NOT USE THIS COMPANY. I moved into one of their properties where the house was disgusting. I spent two days cleaning the house but felt since they documented how dirty and disgusting the house was we would be covered come move out time. Boy was I wrong. We returned the house in a much better condition then what was received. When we received the house the carpets were not even cleaned prior to our move in yet when we moved out I provided the company with a receipt from a carpet cleaning company. This company tried to take most of our deposit claiming ridiculous claims for things that were done to the house prior to our move in. They tried charging us to remove satellite dishes that were already installed in the home, they also charged us for another carpet cleaning claiming there was a pet odor in the carpet yet the move out inspection sheet shows no such thing. I can't even begin to tell you about the ridiculous deductions such as $40 for a smoke alarm, $6 for a light bulb, $185 for a garage door opener that was returned. The owner is a slum lord trying to fix up this old house with my deposit. I even asked the owner if he would like a free fridge for the home for future tenants and then charged me for cleaning the fridge!! It was a perfectly nice fridge that I had cleaned prior to moving out. The property management company played the middle man in all of this and was absolutely no help. I moved out of the home 3 months ago and just received another check for items I disputed with proof. Do not use this company!! read more

Select prop mgmt, inc.Auburn CA! Could not find a SPM in Auburn but this was the closest we could find. We pray that this gets to the appropriate Mangement at SPM!! Do not waist your time. My Husband and I were looking to rent a home in Grass Valley. Unfortunately we spoke to Jill Spallier who made it very clear to us that she was showing this property for another agent, not happy about it! We tried to make an appt but could NOT understand the spelling of her last name. So, yes my Husband, Son and I called the machine over and over but we could not tell if it was a S or F? What a HUGH mistake, I have and e-mail yelling at me that we woke her during the night! Sorry, but we did not know that she had her office number forwarded to her cell!!! OMGosh! What a nightmare she put us thru! We would have NEVER phoned anyone during the night if she had only made her office message clear. We love this house but after dealing with such a rude Women, will be very hesitant to look at anything with Select properties Management again! This property was perfect for us but after her getting angry for calling so much, She even changed the requirements for the home. Ii told her we had 3 tin very well trained Yorkie's and even told her that we would even put plastic over the carpets,even with us knowing they always go outside. She said, "fine, let me talk to the owner." Then after this altercation of hers, she stated in caps. "ABSOLUTELY, NO DOGS ALLOWED!" Jill Spallier Who is in charge to SPM? We were a perfect fit for this home! Raised Sicilian always had fruit trees and a beautiful garden. We would have taken care of this property as our own. My Husband is a Viet Nam Vet and feels that is the reason she treated us as such. But he is a hard working man. We have plenty of money to rent this property but it's so unfortunate this had to transpire. Just be careful to all who look at Select Property Management read more

We have been renters with select property for 4 years. We had our final walk through with Dee from the Roseville office. At the conclusion she said everything was fine and we will get most of our deposit back, minus the mini blinds being cleaned and the carpet being cleaned. Well now they are informing me we are probably going to be responsible (partially) for carpet replacement as it reaked with dog urine and soaked with urine. What happened since the last final walk through? I called the office spoke with Dee she referred me to Sharlotte who referred me to John the manager. So when I called to speak to him I was told he was out of the office. (Of course) They said I could leave a message but he never calls you back anyway so I said no. I called my wife she was near the office so she stopped by and guess who was in the office John!. Anyway my wife spoke to him and got no where with him. So my next step is to get ahold of the report saying the carpet was a mess and going back to the house and inspect it. When we vacated the house it did not smell. If I'm not allowed to do that I guess I will pursue this further. If I ever have to Rent again it will not be with Select Property Management. !!! read more

Prior to moving from one of thier properties, look up the California Tenant Laws so you know your rights. I should have done this. The final walk through is supposed to take place 3 weeks prior to vacating the property. This time frame allows the tennant time to repair any issues pointed out that can be deducted from your security deposit. Our walkthrough was scheduled on the day we were to vacate. I had lived there almost 4 years and took very good care of the property. I had the home and carpets professionally cleaned. We were told the place looked great and when asked for a copy of the sign off, John (Office Mgr) said he would send it with our deposit refund. Then, 21 days later I received a statement saying that not only was I not getting my $2,100 dollar deposit back, but I was charged an additional $3,400 for paint and carpet. California law states that after 2 years of tenancy, paint is not deductible (illegal &bogus charge). Also, carpeting has to be prorated for anything beyond normal wear and tear of the life of the carpet. They are acting in "bad faith" according to the law and can be charged double the costs of my deposit if found guilty in small claims court. Save yourself the hassle of a fight that I now have to waste my time on and read your rights. Don't take these people at thier word, get it in writing! Make sure to get your signed copy of your final walkthrough!!. read more

Horrible, horrible management company.!! Rude!!!! Very quick to call you on any little issue without doing their homework first. I am temporarily renting a home through them while in transition from selling my previous home and finding a new home. If you plan to have them manage your rental property I would think twice. The staff do not appropriately convey information to the landlords and visa versa, they send utility bills late and then blame the tenants that they are paying the bill late....they are not advocates for developing good partnerships between landlords and tenants...as a matter of fact, it appears they discriminate against tenants because they are renters and not home owners. Select Property Management in Roseville needs to look at the way they are conducting business, my advice...1. TREAT ALL PEOPLE, ESPECIALLY YOUR CUSTOMERS WHO ARE THE LANDLORDS AND TENATS, WITH RESPECT 2. IDENTIFY YOURSELVES WHEN YOU ANSWER THE PHONE SO THAT PEOPLE KNOW WHO THAY ARE TALKING TO 3. WATCH THE TONE IN WHICH YOU SPEAK TO PEOPLE...YOU ARE CONDESCENDING AND RUDE!! 4. TELL THE TRUTH 5. BE PROBLEM SOLVERS AND FACILITATE A HEALTH RELATIONSHIP BETWEEN YOUR BUSINESS AND THE LANDLORD/TENANTS. read more