This is an excellent short term or long term assisted or independent living facility. Beautiful…read morefacility. Good care. Good activities and dining room serves good food overall for caffeine volume meals. They tailor the assistance to the residents needs. Christian based with church on site. This is the place you want your parent to go to retain their dignity Glad we chose this for dad at year ago.

My mom, who has Alzheimer's, has called the Grace Gardens memory care wing at Town & Country Manor…read morehome since April 2025. What drew me to TC was a glowing recommendation from a friend whose dad thrives there--she raved about its bright, open spaces and dedicated staff. Living in Oregon, I committed sight unseen amid frustrations with my mom's previous facility. When I finally visited on move-in day, I wasn't disappointed; it exceeded expectations. Grace Gardens spans two floors in a stunning four-year-old building: the second for early-stage dementia residents like my mom, the first for advanced cases. Unlike the gloomy, cramped units I've seen elsewhere, this is memory care done right. A secure entrance leads to a cozy family café for visits. Upstairs, wide, sunlit hallways create an airy vibe that lifts spirits, even in a locked area. Downstairs, there's a garden and sun deck for fresh air. Room options include singles (I chose one at ~320 sq ft--plenty for her full bed, sofa, dining table, TV, chair, and beloved upright piano) or shared doubles with private baths. This is my mom's third facility--I've seen "excellence" promised in high-end assisted living in Bend, OR, and a seemingly solid spot in Fullerton, CA, only to watch care erode over time. TC has delivered some of the best and most frustrating moments in her six months here. Like dating, the honeymoon phase dazzles: everyone shines. By month six, the mask slips, revealing flaws. We've hit bumps--caregiver inconsistencies, staffing ratios that feel stretched thin, and my mom's heartbreaking loss of English, which complicates communication. Yet, TC stands out for its transparency and partnership. As a hands-on son (her only family left), I visit every three weeks and video-call daily from Oregon. I've seen caregivers go above and beyond--holding her hand through anxious spells or patiently navigating confusion. And when they've fallen short? Management steps up swiftly. CEO Rob Goerzen and floor staff respond promptly to my concerns, brainstorming creative fixes like visual aids and bilingual cues for Mom's language needs. In an industry plagued by turnover, TC invests in training and accountability, weeding out underperformers without excusing them. The location adjacent to Santiago Park for strolling, nearby Mainplace Mall, world class hospitals, and endless dining options along with its close proximity to major highways such as the 22 and the I-5 is very convenient. No facility is perfect--Grace Gardens would be the first to say so, and as a young program, it's still evolving. But compared to the others, TC's Christian nonprofit ethos shines through in its beautiful design (I challenge you to find a more welcoming memory care space) and family-first approach. Common hurdles like staffing shortages persist everywhere, but here, they're met with genuine effort. Grace Gardens feels like a forever home for Mom--a place where she can thrive as it grows. I recommend it wholeheartedly and have entrusted her to their capable hands. If you're seeking compassionate, upscale memory care in Southern California, start here. No place is perfect, but giving TC an honest and well earned 4 Stars!

I have been a resident at Carmel Village for 10 months. The grounds are beautiful. There are a…read morelot of activities provided like exercise, crafts, concerts, bbq's, luau, meals, and movies. They also offer offsite trips to stores, movies, museums, doctor appointments, etc. Their finest asset is their staff. Kudos to management on the calibre of their people. They make a house a home with their caring ways and personal attention. I am very fortunate to be in such a loving environment. I would highly recommend it for any loved one. Sheila Ward

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

Our experience with Sunny Crest Senior Living has been very positive, and we're grateful for the…read morecare and support our family member has received there. What stands out to us is that the care goes beyond the normal day-to-day. When our family member was hospitalized, we reached out to the Sunny Crest team for help communicating with the medical team. Brenda partnered with us and was willing to speak with the care providers and skilled nursing staff to better understand what would be needed for our family member's recovery and how Sunny Crest could support the post-care plan when they returned. Having them work with us and the medical team during that process meant a lot to our family and gave us peace of mind. One of the things that really touched us was seeing how genuinely happy everyone was when our family member returned. From the front desk and nursing staff to management and the restaurant staff, everyone seemed genuinely excited to see them and welcomed them back. It really felt like they were returning to a community where people knew them and cared about them. We also believe family involvement is an important part of assisted living. Sunny Crest is an assisted living community, not a hospital, a locked-down facility, or a memory care unit. Family members still have an important role to play by staying involved, advocating for their loved ones, and maintaining communication with the care team. We've found that Sunny Crest is willing to work with us as partners, and that makes a big difference. We appreciate the people at Sunny Crest who care for our family member and the way they support both our loved one and our family. We're very thankful to the entire team, Melanie, Brenda, Diana, Blanca, and so many more.

This facility is extremely dirty and poorly maintained. The level of care is unacceptable…read more Supervisor Brenda and med tech Michelle treat residents with a shocking lack of compassion and respect. I witnessed residents being treated unfairly and neglected. It was heartbreaking to see how little regard they have for the wellbeing of the people they're supposed to be caring for. Please, do not place your family members here. You will regret it. They deserve better.

I was so fortunate to find Golden Years Assisted Living for my wife. Mary and Paul and the staff…read morewere like family to my wife and to me. The place is immaculate. They gave my wife a shower every day. The food they served her was great. I felt my wife received the best care there. They were our Angels. I cannot recommend them enough.

The administrators of Golden Years Assisted Living are wonderful. They are a husband and wife…read moreteam and very hands on. Mary and Paul are always ready and willing to answer any questions or help your loved one with with any requests or need. Each and every caregiver has invested in each of the residents much kindness, concern and comfort. Mary and Paul take their responsibility for car6for you loved one very seriously. They are very compassionate & always available. They respect every family and their privacy and have created a healthy and accommodating environment for all.

I highly recommend Blessings Senior Care! Owner Jennifer is extremely professional, compassionate,…read moreand truly dedicated to providing exceptional care. She has four beautiful homes, and I know my dad will thrive in any one of them. What impressed me most is that Jennifer employs enough caregivers to meet each resident's individual needs, including providing two caregivers when a patient requires additional assistance. The residents receive three freshly prepared meals every day, along with snacks, ensuring they are well cared for and comfortable. Finding a place for a loved one can be overwhelming, but Jennifer and her team have given me complete confidence and peace of mind. Blessings Senior Care is truly a wonderful place for seniors to call home.

The owner was very nice and took good care of me. The place was tidy. The people were friendly…read more The people living there looked happy and taken care of. My father passed before making it to the home sadly. I'm giving it 5 stars based on my experience not on having someone living there.

Environment is very welcoming and staff are very tending. There are many different activities…read morehosted and quality of care is detailed. The level and quality of care is specific to the person's needs. They also have dogs, a cat, and a bunny on site.

The attentive care they provide for each resident is outstanding. I was able to see firsthand how…read morethe caregivers care for and take time with the residents. Their empathy and patience is something I will always remember and take with me!

The caregivers and nurses at Oakmont of Orange are great! They take good care of my mom, there are…read morelots of activities, and she really likes the food.

I will always be grateful to Oakmont of Orange, particularly Anna, the Executive Director for the…read morepersonal attention given to me and my mother. Everyone at Oakmont, goes above and beyond. And as I age, I can't imagine wanting to be anywhere other than Oakmont. My mother lived 3 years at Oakmont, 2020 to 2023 and I was there almost everyday and all I saw was professionalism and care. In fact, as my mother was dying, a caregiver opted to sit with me rather than go on her break. That's compassion!

From the minute I walked in I was warmly welcomed! The tour is not rushed and very thorough! The…read morestaff is very professional and busy! The atmosphere is very warm and like being at home not in an institution! Thank you for having a great place for our loved one!

The staff at Newport Mesa Senior Living are truly amazing. Friendly, accommodating, and…read moreprofessional in every way. They take excellent care of their residents, treating them with genuine compassion and respect. The community itself is clean, smells fresh, and has a warm, welcoming atmosphere that really feels like home. What stood out most is that their care clearly comes from the heart. Even their Director is very hands-on and involved with the residents, which speaks volumes about their dedication. I highly recommend Newport Mesa Senior Living if you are looking for a place where your loved one will be cared for like family. They also have community dog that brings smiles to everyone. But haven't seen him for quite a while, maybe on a leave cause the weather is hot.