well after quite along time dealing with a few customer service people and then someone who actually got things done. they came around thanksgiving , they re wired the enphase box so it opened easily. they also hid the conduit under the panels . i would almost be tempted to give more stars but after they did the work they did not turn the system back on. i had to call enphase and confirm how to turn it back on and that it was working. they did come out here and made a good effort so they get another star. read more

Came as referral. Scheduled an appointment out 2 weeks. They sent confirmation notice and I confirmed, of course. Come day of appointment NO SHOW! NO COURTESY CALL! 24 hours later still waiting for an explanation or ANY acknowledgement. NO SALE! THEY SUCK! WORST SERVICE EVER! Their way of correcting this is offering us an appointment a month out! Ask Thomas casssidy your NO SHOW LOSER read more

We started with a plan to install solar panels along with our new roof. Once we had a contract in place, I was surprised at how fast Semper Solaris completed the project and how clean they left everything. Fast forward a year later, and we contracted for a Tesla battery. Unfortunately, the rep we were dealing with left the company and didn't tell anyone we had signed a contract for this battery. It was Bill LaCommare who stepped in and expedited the project. The crew spent time with us to understand exactly what we needed. We were lucky enough to be able to afford a second battery and, again, Bill and all at Semper Solaris were friendly and efficient, and perhaps most importantly, reachable whenever we had questions. (Bill even responded to a quick (text) question while on vacation. The roof, solar panels and battery projects all went smoothly and passed inspections without issue. FYI, understanding that staffing at all companies may be tough, all of our questions sent via text or email got a response within one business day. read more

Bob Mellino and Rafaela highly recommend Dawn Williams of Semper Solaris for your future solar projects. Dawn helped us on two solar projects (installation and back-up Tesla batteries). We contacted several solar companies before her; to that I say 'RUN, DON'T WALK!' Not so with Dawn, she is extremely knowledgeable, straightforward, honest, and caring of her clients. She answered all our questions regarding our projects and contracts, without hesitation. I have several decades of experience as a California licensed Real Estate broker and Loan Officer and am not in the habit of endorsing a business or individual, unless they are stellar or exceptional, because invariably it will always reflect on me if things don't pan out. Dawn is that person; extremely bright and a wonderful human being. She will remain your go-to person long after the contract is signed. We both highly recommend and endorse Dawn Williams for all your solar projects. Thank you for your time. read more

Semper Solaris - Heating & Air Conditioning/HVAC Near Me - Campbell, California

We were in search of a roofing company as our roof was starting to show deterioration, so we found five quotes from other companies and we like Semper Solaris the best. They had a quick response, friendly countenance over the phone, and they were very thorough with explanations so that I could better understand the roofing lingo. John Bernal was very patient with me and I appreciate that very much. I did get a bit upset when other charges were pointed out, but they maintained their patience with me and also showed me the damage through photos, as well as reminders from the contract. I appreciate the professionalism and willingness to work through any problems that came up. Big PLUS that they were willing and able to remove and re-install my solar panels. Thanks! read more

Bill, our sales rep, kept on top of the installation process after we made the purchase. He made the difference to deliver to our satisfaction! read more

Added Enphase 5p battery back-up system to our already installed solar panels. Ricardo and his installation crew were outstanding in every way. I was kept informed throughout the installation process and shown the operation of the battery back-up system. Crew arrived on time and were very efficient. It was a pleasure working with Semper Solaris. read more

Update 08/01/2020: Our solar project finally got done on August 1st, almost two months after it got started. We're now waiting for the Permission to Operate from PG&E. While there were missteps along the way that had forced me to write a negative review about Semper Solaris, I'm very happy that once the problems were escalated to Semper management and I explained my expectations very clearly to them, they rose to the occasion to get everything taken care of. The supervisor I worked with directly (Kristine) was great at communicating and staying on top of the project even though she was remote in San Diego. They hired an outside painting company to finish up the stucco work around the new panel they had installed and the work done by the painting company turned out way better than what I'd expected. Overall, I'm very happy with the end result. I'm also very pleased that Semper was open to taking feedback from me, often times very critical, on how they could improve in their communication and project management. The missteps that we had to deal with earlier got me to do some more research into solar and battery installations and it was a good learning experience for me as well. I was debating between giving Semper a 4 vs a 5 star rating, but given the experience I've had with them in the past 20 days, it would be unfair for me to give them anything but a 5 star. I would definitely recommend Semper to my friends and colleagues but warn them about some missteps that could happen along the way and if they do, escalate them to Semper management so that they can be corrected. Update 07/16/2020 (3 stars): Semper reached out to me and has a supervisor working directly with me to address my project management concerns. In the past few days, we have made significant progress on the project and the communication from Semper has been very good. There are still some kinks that need to be worked out but I'm having a very positive experience working with the supervisors from Semper. I'm happy that the work done is of good quality, up to code and the entire installation looks very neat in my garage. Final inspection for my project is scheduled for 7/20/2020. I will update my review once the project is completed. 07/06/2020 (1 star): I'm having my Solar System and Tesla Powerwall installed by Semper. Today, 7/6 is exactly 1 month since the installation started on 6/6 and we're nowhere close to getting the project completed. Semper has been terrible at managing the project, giving timely updates and scheduling follow ups. I've had to follow up with them every few days to get a status update and make things move. While the pre-sales experience was great when they wanted my business, the installation phase leaves much to be desired. Based on my experience so far, I cannot recommend Semper. I will update the review if and when Semper decides to fix the lack of communication and project management. read more

Semper Solaris - Solar and Tesla Powerwall installation - Heating & Air Conditioning/HVAC Near Me - Campbell, California

Are use this company for my solar panels and everything was fine until decided to get the Tesla wall storage batteries. I got qualified for a grant by PG&E for these storage batteries. Before they install Semper Solaris tells me that I have to put the money down and fully pay for the batteries and then will get reimbursed after installation and inspection. They install the batteries and got paid months ago and now that it's time for reimbursement, there are a lot of issues with passing the inspection with the city and they are moving very slowly, if at all to correct the issues. My main concern is to get my money back which is not small amount. Each of each battery is about 15 K and I've installed two of them. I am very frustrated with this company as they are moving very very slowly to complete this project read more

It looks like Semper Solaris has a few different offices so I hope I'm rating the right location. We had solar panels and a new roof installed in 2016 by a company that heavily advertised on TV and print but has since gone out of business (probably because they did horrible, shoddy work). Three years later, a few of the solar panels weren't producing as much energy as the rest of the panels so we called their service department to come out since it was still under warranty. They said they were understaffed and demanded $300 to just come out to look at the panel. Annoyed, and not wanting to give them any more of my money, I decided it would take some time before the loss of energy produced equaled $300. Shortly after, they went out of business and I feared I would be screwed if anything went wrong with the solar panel/system. Fast forward to June 2022...I noticed the app that monitors the panel output was offline. I called around and Semper Solaris was one of the few places that is willing to service solar systems that they did NOT install. It took a few days to hear back from them but I was able to schedule a service call at a reasonable price (and CHEAPER than the crooks that installed the system!). Rubin was the service technician that showed up and he was AWESOME. He looked at our system, called Enphase (the manufacturer) and was able to get our system back online in a short period of time. He also confirmed that while the app was offline, we were still producing and sending energy to the grid (that made me feel better). He climbed to our roof, took a look at the troubled panel, couldn't see anything wrong but cleaned it off and said give it a few days to see if the reading would get better. He had such a great attitude and was pretty much willing to do whatever we needed to make sure he left us happy. He even cut down a few tree branches that were shading the panels (with our approval, of course). Turns out he used to install solar panels but moved to the servicing side. I would not hesitate to call Semper Solaris again and definitely ask for Rubin. read more

Installation of our Tesla Powerwall went relatively smoothly, but now we are having all kinds of electrical issues including a burned out transformer, frequent power outages, and a hot breaker panel. On top of it, they sent out a technician who did not solve the problem, we cannot use the grid, and now it's taking forever to send out someone again to figure out the problem. They seem keen to place the Powerwall and collect their fees, but did they do it correctly, and do they care? read more

I don't even want to give them one star I was having a new roof and solar put on The roof went OK got a call on Thursday told me I was having a new roof put on my house on Monday i've been home because I had surgery on my foot so that was OK The roof got taken off and the new group got put on in three days not bad but it's been almost 2 months now and 2 Messages not answered so take your chances with them read more

We had a wonderful experience with Semper Solaris. They put on a new roof for us & installed solar panels. I highly recommend Dawn Williams, our sales representative . Se is extremely knowledgeable with engineering experience, so she was able to explain the process in higher level terms. She also helped us get out of a jam with another solar company that scammed us. They were able to get our project started earlier than expected which was surprising nice! All of the workers were competent and friendly. A job well done! read more

It took 5 months for them to finish our solar system. We already had the panels. It did take 2 days to put on the new roof. And the battery was actually installed in July. But Semper Solaris was unable to pass two City inspections, and was delaying the third inspection until November 25th. They did finally passed the third one on November 10th after I hired a lawyer. After the Cupertino inspector left, the technician informed me he would be turning off the power in order to put all the system back together. Then he left the site without turning the power back on. Calls to Semper Solaris did get him back here and my power was restored after a couple of hours. However, I have since learned from the manufacturer of the battery that sensors under the solar panels are not reporting and stopped reporting on November 10th. The manufacturer has given me instructions on how to get them and the system back online properly. I'm in the process of finding a new solar company to complete those instructions. I do not recommend Semper Solaris. read more

I had a 15 LG solar panel with Enphase Inverters installed and activated by Semper Solaris in mid-January. The system is currently working and generation abundant power. I received quotes from 7 solar installers. Bill LaCommare, Energy Consultant with Semper Solaris, impressed me with his knowledge of the solar business. His expertise, prompt answers to questions, and sincere help, made it easy to select Semper Solaris to do the install and activation, and long-term system care of my solar power system. On install day, the installer team lead met me at my door, and clearly explained what to expect during the installation, city inspection, and PG&E activation. The Semper Solaris in-house support team quickly helped me activate the Enphase" Enlighten" service and status app. I'm happy with the results, and plan to have Bill (Semper Solaris) help with a future Air Conditioning, EV charge station, and battery install. read more

We needed to replace our roof and thought it would be beneficial to have solar panels installed, too. Bill LaCommare was not only our sales rep but also had our backs throughout the whole process. There were many moments we had questions about doing the roof and solar panels in the beginning, and we, unbeknownst to us, asked Bill while he was having family/friends time. He kindly told us he would answer our question afterwards, and he followed up. I was quite impressed with his response and patience. As neighbors and friends have noticed and inquired about who installed the solar panels, I have continuously sung praises for both Bill and the Semper Solaris team who managed our roof, solar panel, and now battery installation. The care, the calls to check in with us is why we highly recommend them. Thank you Bill and the Semper Solaris family. read more

worst customer experience imaginable. Project in process and zero proactive outreach and updates provided to existing customers and absolutely no way to get an update or reach an actual human. Company sites list multiple phone numbers -- ALL of which go to some AI system so you are forced to either stay on hold for however long you can stand it or request a "call back" by some random rep. Emails go unanswered. The only response to messages sent were auto generated texts to schedule a marketing/sales appointment! Completely unacceptable, completely unprofessional. read more

In my search for a reputable solar company I found Semper Solaris and I am so glad I did. Gilbert Sangari is a great sales rep. He answered my myriad of solar questions with patience and helped me understand how solar works and what's best for my needs, both current and future. When our very old heater went out last December, I was ready to put my solar plan on hold to ensure we had heat through the rest of winter. Gilbert reminded me that Semper Solaris does both HVAC and solar and got me a reasonable price for an energy efficient furnace. The project managers, coordinators and install crews for both projects were professional, courteous and kind. Of course there were a few minor bumps along the way, as there are in all projects. But, both the heat and solar are up and running and I am thrilled. Thank you Semper Solaris!! read more

We have a clay red tile roof and had difficulty in finding solar panel installers that would deal with the fragile red tile. That included Tesla which went all the way through the bid process until suddenly they declined. We then found Semper Solaris which is also a roofing company. They replaced the section of roof where the panels go with concrete imitation clary tile with an excellent match. Paul Wallach was an excellent sales representative and answered my many questions accurately and with patience. He also continued to help expedite issues that arose throughout the installation process. The project managers, coordinators and installation crews for the roofing, solar panels and battery projects were professional, courteous and responsive. I give four stars instead of five, because of the length of time to complete the project - the three contracts were signed on Sep 27, 2020 and the final PF&E approval and turn on of the system did not occur until May 20, 2021. I did not take off more stars because much of the three or four month delay was due to COVID both within Semper Solaris and even more within the County inspection system. The solar and battery system has now been up and running for more than one month and we are very pleased with the results - this system provides cost savings that repay its cost over time and protects us from ever more likely power outages in the future. read more

We had an urgent need for an HVAC tech. Kieanta (Chianti "like the wine") Rice was dispatched. He was on time, courteous, professional and very knowledgable of the work necessary to resolve our issue. He was quick but thorough and shared vital information with us in regards to our AC unit we've enjoyed for over a year now. We highly recommend Kieanta for your HVAC needs should they arise. read more

Don't hire them. Stay away. Do not even waste your time on an estimate because it will be a lie. It is great to go with Solar just don't use them to install it. They over promise, tell lies and then demand payment with no apology. They don't communicate and then leave voicemails over the weekend. They are headquartered out of San Diego so this is NOT a local company. If I could give zero stars I would. read more

Horrible experience with Semper Solaris. They tell you one thing during the sales process and don't deliver. Seems they have grown to fast to care and trying to get update is a big rat hole in itself. We contracted to have a new heater, solar panels and a main panel upgrade done. When we sign the contract at the begin of December 2020, was told everything would be done in a few months, as of today (May 11, 2021) still waiting on a update for the main panel project, that I was told we would have the permits for back in March. This is holding up the inspection on the whole project. I send them a email every week, and I keep getting the same reply, we will get you a update next week. After 3 months of no answers, I would never recommend them to anyone. Maybe my children will see this project done, I have lost all hope in them otherwise. read more

If I could give this company no stars I would been an absolute nightmare ever since we actually signed the contracts all the promises were never followed through with installed the solar shortly after we signed then follow that up with failing multiple inspections in order to get our solar turned on passed inspection just this past Monday to be followed up by rain which is now exposed leaks due to installation of solar panels cannot get anybody to respond to me absolute joke. I have been trying to get somebody out to our house since yesterday at noon nobody knows anybody to call doesn't know what to do all well I'm encountering water leaking into my house read more

Got solar and battery on my dad's house and are very glad with our decision to go with Semper Solaris. Our sales rep was Rob Leverton and he kept an open line of communication throughout the installation process. Even when issues arose, he was diligent in resolving concerns very quickly. I would recommend Semper Solaris and Rob to anyone thinking about going solar. read more

I wish I could give more stars. Great Job. We bought a new home in 2019 and wanted to get Tesla Powerwall battery so that if there is an outage our little kids could study without interruption and also save $ on the PGE true up charges. Our roof has got Sunpower solar. We wanted a battery that works with our roof solar. I called so many companies like EnPhase, sunpower, LG, Tesla etc for a battery and they all mentioned I need to change both my roof solar and the battery which would cost me almost 35000$ for one battery and 50,000$ for two batteries. Then I ended up with Semper solaris and they didn't push me to buy everything for their business. They gave me a good deal and assured me that they will take care of everything like city permits, SGIP etc. What others found impossible Semper made it possible. I paid 1000$ as deposit and was put in queue and was told the battery could come in April and interestingly in just one month, the battery came in January and I got a call and in less than a week they came and installed everything professionally. I was assigned to Jessica Robertson for any questions or issues with my battery. She is very knowledgeable and friendly throughout the process. I always got prompt answers for my questions and meaningful timelines for my rebates. She treated me more like a friend rather than a customer. She genuinely cares for customers and was very soft-spoken. Together both Semper and Jessica have made a good impression on me. I am not normally a person who writes reviews, but when I spoke to Jessica, I felt she needs to be rewarded for her professional behavior and friendliness which wins business. read more

Michael and his crew were awesome. They all are very punctual and educated on their products. I had a Tesla battery installed and they kept me updated/ informed all along the way. Even the people behind the desk and in the office stayed in touch so I knew exactly when people would show up at my home. After the install Michaels is teaching me the best route for how to use my new energy best. I highly recommend everyone at Sempre and especially Micheal. Thumbs up . read more

We highly recommend Semper Solaris, a veteran owned and operated business, for your solar installation. From our first contact, Gilbert Sangari (Sales Rep), through our installation (panels and battery) and inspections to the final activation of the system, we received excellent service. Gilbert was responsive and knowledgeable. The project manager and installation teams were consistently professional and personable throughout our experience. We are very satisfied customers who believe we have done a small part for the planet and for the veterans we support. read more

Rob Leverton was my point of contact and had great communication throughout my solar process. He is very knowledgeable, professional and was more than accommodating in helping me navigate the setbacks that presented themselves during the lockdown. I would recommend him to anyone looking to go solar. read more

I was very impressed with the professionalism shown my the Semper Solaris team from start to finish. They handled all of the details from sizing my solar and battery systems, to inspections and permits, and PG&E redtape. They completed all work at or above my expectations, including roof replacement, gutters, electrical panel upgrade, solar panels, battery, and system monitoring. I would definitely use them again and strongly recommend them for your project. read more