I just got back from this business...I bought a wall mount for a monitor and stripped all the…read morescrews and needed help installing it on dry wall...I walked down to here since it's the only local hardware store we have. a little embarrassed having to admit I was having trouble with such a simple task...I was welcomed by the owner who gave me such welcoming and non judge-mental energy, he walked with me to the isles and listened and gave me the best affordable option...when we got to the register it was literally only $2 which I bring up because the gentleman truly treated me as if I was going to make a huge purchase...these types of businesses are going instinct and we need to protect and support them...I got home and installed it with such an ease compare to the trouble I had the night before simply from getting some re assurance from a pro ! ... honestly it was family vibes and that's priceless!!! By the way yes it's cash only with purchases under $5 or $10 but if you're complaining about that I can tell you don't support mom and pop shops because that's literally the standard!

The Owner is very rude and unprofessional. His description is an old building Indian guy (DOT) . He…read morealways has an attitude and today was the last draw! I simply went in the store today and grabbed what I needed. The items was less than $10 so he says cash only. So , I said Ok, I will get it from my car. When I said that he then gets a stinky attitude with smart comments under his breath and says (you're wasting my time)!!!!! I then gave him a piece of my mind after that unprofessional comment telling him about himself and I left. He will never get my business again and nor does he deserves yours!

First time here, they have so much stuff. Tools, safety gear, nuts, bolts, all types of rigging…read moreequipment, it's pretty much a hardware store. Great customer service!

Although very disorganized this place is solid owner is a legit guy who stands by his word! Overall…read morea good place to get supplies and tools you need

Out of all of the hardware stores, they have the carriage but and bolt I needed, nice and quick…read morecustomer service, not only that, I was happy to only buy one instead of buying a pack of nuts and bolts, it was only 65 cents, I appreciate Jason for the professional and kind service, he was very knowledgeable.

Great place for any work supplies. From screws to nails to equipment to really anything you need,…read morethis is your spot.

Very slow service and largely unresponsive staff. I came in to get some paint, and the employee…read moreresponsible seemed completely uninterested. I approached another staff member, and waited for him to remove his earphones, only to be directed back to the first employee. In my opinion, the customer service was terrible, and the staff's attitude was even worse.

They took 2 weeks to fix a window screen. They did warn me that they take a looong time to do the…read morescreen repairs so I was ok with waiting. But when I finally drove over to pick it up they decided to close in the middle of the day to eat lunch. So I was expected to sit in my car for 45 min and wait while the checkout gal let her friend come in w take out food, or drive all the way back in the middle of a Sunday afternoon. I watched at least 4 or 5 other customers walk up to the door and then drive away before I did the same.

Axel was fantastic! He went the extra mile for me in answering questions and lumber assistance…read more Great job and hope he gets recognition for being a rockstar

We just had a very pleasant experience at Home Depot. Someone greeted and told us where to go…read more Daisy, the assistant manager, helped us pick out exactly what we needed. The self-checkout clerk was friendly and helpful. Everyone went out of their way to greet us. I hope this lasts and is the new and improved Home Depot!

I've been coming to Ace since I was a child. Everyone here was friendly and helpful. I only needed…read morea copy of a key and it was completed quickly. I was probably in and out of the store in 5-6 minutes.

After 25 plus years doing business with this store. I received attitude from this white guy who…read morewears a cap most of the time. I believe he is tired of working there, that now is giving attitude to the costumer.

08.30.2026 Sunday…read more Needed a truck rental ASAP. Was in need to transfer some large furniture from Long Beach to San Pedro. Booked a truck online, the only availability pointed me out to this Carson Home Depot location, within a 10 mile radius. There was no availability in the Long Beach area. Arrived at this Carson location in the morning. Was greeted by the tool renter associate. Provided my ID and proof of insurance as well as logging in online via QR code that linked me to the CLEAR app that performs the background check for approval to rent a vehicle. Process was painless! I was cleared in seconds to rent the truck through facial recognition. 6 hours later, I returned the truck. Return Process was painless as well. In and out in less then 5 mins. Same associate was performing checks making sure I filled up the gas tank and inspecting for damage. By my experience only, it was a flawless a victory. Associate was friendly, I did not get his name but he was a Filipino gentleman that assisted me. Kudos to him for being thorough and professional. Definitely would come back to this home depot for truck rentals. They even have a gas station in the same parking area. Makes it convenient to refuel. Clean Home depot with plenty of parking. Thumbs up!

This is an honest review of the Home Depot Tool Rental Department; STORE 6670 @ 110 E Sepulveda…read moreBlvd, Carson, CA 90745. I needed to rent a vacuum to clean up some dust & dirt inside of my motor home van. I went into the Tool Rental Department and was greeted by an employee named Fern. I told Fern that I wanted to vacuum some dirt & dust in my motor home van that was parked in the parking lot. Fern walked me over to the shop vacuums and picked one out for me. Fern said "This one will do the job for you". I gave Fern my credit card and he did the paperwork for the rental. I took the vacuum out to my motor home van in the parking lot and started to vacuum up the dust & dirt. I then found out that the vacuum hose was too short. I walked back in to the rental department and told Fern that the hose on the vacuum that he picked out for me was too short. Fern told me that he would exchange the vacuum for a smaller vacuum with a longer hose. I agreed. I took the smaller vacuum with the longer hose out to my motor home van and started to vacuum up some of the piles of dust. For the first few minutes, the vacuum was working great, then the vacuum started to blow the dust out of the vacuum and all over the inside of my motor home. It seemed like the filter got disconnected somehow. I took off the top motor part of the vacuum and seen that the air filter was lying at the bottom of the canister. I took the top of the vacuum & the filter into the rental shop to tell Fern what has happened. Fern was gone but there was another employee named Mena behind the desk. I told Mena what happened and he came out from behind the desk and looked at the filter. I showed Mena where it looked like there was a missing nut that held the filter in place. Mena played with the filter for a few minuets then told me "Look, I fixed the problem". Mena was still holding the top of the vacuum & filter in his hand and the filter fell off again and hit the floor. Right then I realized that I was dealing with an employee that was Dumber than a bag of hammers. I told Mena that I didn't want to deal with this piece of junk anymore and that I was going to go to Lowes and rent a vacuum. Mena told me that he would just cancel the rental and return my money but he had the Nerve to say that he was going to have to charge me for cleaning up the vacuum. I told him that the dirt & dust in the vacuum was because of the vacuum malfunctioning. I told Mena that the piece of junk vacuum made a mess in my van and now I how to spend a couple hours wiping down the entire motor home inside because the vacuum malfunctioned and made a mess all over the inside of my motor home. Mena still had the Nerve to tell me Again, that he was still going to have to charge me for the return of the dirty tool. I told Mena that I was going to give his Home Depot tool rental department a very Honest and Negative Review. After hearing that, he told me that he Was Not going to charge me anything for the clean up of the vacuum. He also said Please don't leave a negative review of the department because it goes against him. Bottom Line; I WILL NEVER AGAIN RENT ANYTHING FROM THIS HOME DEPOT!!!! Fact; Fern & Mena seem to be nice guys but they just don't know what there doing!!!! Fern & Mena really should be retrieving shopping carts in the parking lot and NOT working in the tool rental department.

Very friendly environment! Great prices! Has everything a hardware store can need! A must go to…read moreHardware store!

From the owner: We make custom window screens, Glass, windows, doors, painting supplies, electrical, plumbing, hand…read moretools. great pricing we also have vinyl click flooring custom doors and windows, kitchen faucets, and light fixers.

For the most part, it was a normal experience of purchasing lumber as the employees inside the…read morestore were very helpful. However, it was when I received the order that I began to experience problems. The blonde woman w/ glasses (aka the order picker/forklift operator) gave me lumber that appeared to have the wrong identification stamp, and when I asked for verification/clarification, she proceeded to berate/yell at me at the exit gate. I didn't want to argue, so I just left. However, the rest of the employees were wonderful!

For those keeping score at home, the sales associate never called back. No email. No nothing…read more Zero stars for zero customer service.

Lowe's Home Improvement on 2700 Skypark Dr. in Torrance has an outstanding Customer Service!! I…read moreencountered after a great called I had with "Eric" in Customer Service. I follow his suggestion the next day 6/15/26. I was directed to the paint's department and I encountered with "Beatriz" that was busy with a client and immediately she asked her co-worker to please take me to the aisle to find what I was looking for and "Agustin" took me very pleasantly and showed me my choices and I decided right away! I asked him if he can direct me to the water heaters section and he did it happily without feeling rushed or having an uncomfortable feeling about it. While checking the water heaters I had an extra question about the item and I heard behind that wall someone moving things so I approached to the representative and I got the surprise that I encountered "Agustin" again for the second time. I was impressed with his knowledge and patience and suggestions about the installation! I never felt that he was bother at all what an amazing customer service ! I didn't buy it at that time and he understood without feeling disappointed. I thanked him for his help and I started walking away when I remembered that I needed a toilet seat. I saw 2 representatives walking towards me and the representative Kevin gave me an eye contact and asked me right away if I needed help? Wow it is impressive and a wonderful feeling to be acknowledge in such a big store ! He directed me and I got to the section which it had plenty in stock so I looked for help and I found "Max"ready to paint something because he had a small roller with paint and I told him don't worry you are busy and he left everything to help me this is another representative that blew me away !! In my way back to pay at the registers I saw the self checkout registers and before I got in front of it "Joe"approached me asking if I needed help and I said well I need to pay and he went and scanned and got me ready to pay very fast and he was very welcoming man I really thank him for his help and I mentioned what a difference between Lowe's and Home Depot. Home Depot lost my business with the paint, the toilet seat and the water heater because I went back in the evening of 6/15 with help and I got my efficient water heater because of their great customer service with "Augustine" and all the representatives I encounter at that particular time of 6/15!! When I went back to buy the water heater I met in person the famous Eric from customer service that is what I called him. I spoke with him the day before and because of him they got my business. I mentioned to him that he helped me with the paint the day before and he remembered me, what a patient, helpful representative even though he was busy that evening I can tell you that he took his time to help me!! I value that a lot and he was really the beginning of my experience with Lowe's on Skypark. Their pricing was very affordable and I really love my new water heater! I don't want to forget the installer I contacted, he called me right away, very polite and professional. This is the closing, I can tell you that Lowe's has a great team and that is fantastic! I really think that we go to Home Depot because is convenience in a big shopping center, I rather experience good customer, because I don't have to put up with people that are not helpful, they are rude, they hardly answer their phones. I highly recommend Lowe's on 2700 Skypark in Torrance, you will be very satisfied with their service!! This tells me a lot that the management cares for their customers which I appreciate! Thank you to all the representatives I encountered, never change because I will be coming back!! Thank you Lowe's!!

I went into Lowes on Skypark in Torrance to purchase a new BBQ, cover, and propane tank. The…read moreprocess and assistance John provided was second to none. He was so helpful, informative and took care of everything for me. He also helped load all the items on my truck. Thank you John, very much appreciated.