This was my first time coming here, and I had a great experience! I made an appointment for three people for manicures and pedicures at the same time, and even though the salon seemed very busy when we arrived, they were able to honor our appointment time, which I really appreciated! All our manicure and pedicures came out perfect and I couldn't speak more highly about the staff. 100% will be coming back. read more

This was my first & last time at this place. I'll start by saying chloe was great & My toes came out good. But, for a $50 pedicure I'd at least expect my massage chair to work. And, they were close to closing so the lady who did my friends nails closed out both of our bills- when we were leaving he questioned us twice on if we paid & we thought it was weird but just left. & then we were across the street walking into a restaurant & the poor nail lady came up to me because the owner was questioning her & said i didn't pay. I showed her my amex app & she took a photo of it & called him to say he saw proof & he didn't believe her so i had to walk back over & show him myself. Incredibly rude, and embarrassing. read more

I unexpectedly had a day off to come in with my daughters to get mani/pedis and didn't have an appointment since I had it for tomorrow but they were able to fit us in with no iswe had a pleasant experience. Yay! What was nice is that they saw it was manageable and lead us right to 3 spots where we all had excellent service and still managed to get homework, work and game time taken care of. The salon is busy, clean and had a nice flow to it. They offer several services and the staff is great. Thanks Betty, Tracy, Tina & Kim for taking such good care of us and squeezing us in. read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

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I'm still coming here 9 years later for my pedicures. They are still the best gel pedicure imo, I will continue coming. Tina was my favorite but I still haven't had a bad experience yet. (And they always accommodate my baby niece. It's her fav place too). read more

Serenity - A Nail Boutique - Pamper in the butterfly chair - Nail Salons Near Me - San Diego, California

Request Ally or Jasmine for beautiful nail designs. Been seeing them for a couple of years now, and I've been very happy with their services. :) Great Vibe all around! read more

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Melissa did a great job with my gel nails, love the shape! The color is from the sheer palette, #871 read more

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I called ahead of time and asked if they have time for walk-in they said yes come in. I get there and they seat me within 5 minutes but left me in the water for 20 minutes. They swapped around 3 ladies until someone did my pedi. The guy at the front should have warned me about the wait time. First and last time. Not coming back. read more

Ive been going here for a long time now. The technicians i have found have become my favorite for both gel manis and pedicures. They usually last a long time and look great. They recently upgraded their massage chairs as well. They are a bit pricey, but I find them worth it!! read more

Serenity - A Nail Boutique - Recent gel mani - Nail Salons Near Me - San Diego, California

This used to be my go-to nail salon, but at our last visit, they made us wait over 30 minutes despite telling us we can be seen right away. When we tried to leave (because we had other places to be), they insisted on us staying, and rushed through the mani-pedi. The service was so disappointing, and the prices are just too expensive now. Two stars because the technicians that we had in the past were very nice. read more

Ally is amazing!!! She knocked these out like it was nothing! I always come here when I need something simple or crazy read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

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Decided to give this nail boutique a try because I received a gift card. The nail Technician's are nice and friendly. I found the services average and the prices too high for what you get. read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

This place is dirty, outdated, and in DIRE need of a renovation - or a deep cleaning at the very least. Let us start by the dead plants that assault your eyes upon entering the shop (pictures for reference), followed by the unsightly cardboard boxes the shop owners have in plain sight stacked up against the window by the front desk. It gets worse. There are LAYERS of filth anywhere you turn. Look up at the ceiling lamps - covered in thick layers of dust. Look at the televisions - covered in the thick layers of dust. Look at the walls - dirty and in need of repair. Look at their chairs, towels, etc. I don't think they have done anything beyond basic sweeping since moving in to this shop. The last time this place was truly clean was likely when they first opened eight years ago. It's disgusting. Their chairs are broken and the upholstery is peeling. If they keep their shop dirty, what else do they keep dirty? Are they sanitary with their tools? Let's talk about management. The owner, Tawny, is rarely at the shop. She neglects her store, treats her employees like a sweatshop, and is beyond superficial with her clients. She only cares about herself, and it's so obvious. Her husband Kevin is more humane. Honestly you would never guess this place is in Carmel Valley. It's filthy, run down, and you would have a more upscale (or at least clean) experience elsewhere. If it wasn't for my amazing nail tech, I would 100% go elsewhere. I would recommend you go elsewhere as well, at least until the owners do something to bring their nail salon to an acceptable level of cleanliness and to the 21st century. read more

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Underrated gem! This nail salon exceeded my expectations. Impeccable service, attention to detail, and a serene atmosphere. Deserves every bit of a five-star rating on Yelp! I was hesitant because it was showing 3.5 stars but as soon as I walked it the salon was clean and pretty. Staff sat me for gel x and pedicure immediately. Did nails at same time. Thank you I'll be back worth the 20 min drive read more

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I have a chronic fear of getting my nails done after this. I went to get a basic manicure before my high school formal a few years ago and the nail tech straight up refused to paint my nails. She said they were too small and too short. I have bitten my nails for years and feel shame about it. Did I also need this input? Certainly not. My friend reminded the woman that they paint children's nails, so surely she could paint mine. The woman still said no. So I sat while my friend had her nails done, feeling like chop liver. Y'all deserve to compensate me for having a lifelong fear of going to the nail salon. read more

My teen daughter introduced me to Serenity. she had come here with friends a few times so i joined her one day. I have my usual spots ...now this may be my new spot! huge space tons of spa chairs and stations. my pedicure really last and looked amazing! friendly service yup...i'll update after a 2nd visit. read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

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Stop don't come here!!! I live in the area and would never stop here again! Worst experience ever I have real nails came here for dip they filed my nails so thin that they were breaking Immediately I came back in the owner lady told me it was the cheap dip that I had on my nails keep in mind. I came here for the dip so she recommended me to do gel X I did gel X within two days I had three broken nails. Then the owner lady told me oh I said you need whole new set. I corrected her and told her no you told the young lady to give me gel X because it was going to be stronger. Moral of the story is don't come here. It's the worst experience ever the lady blames everybody but their own Salon I have long nails that are really my nails if I'm able to grow them out with other salons, but I come here and I get broken Nails immediately two times in a row it must be your Salon read more

I went in for a quick mani and and removal of my gel. Then I decided just removal of Gel and cut my cuticles. They charged me for a mani with Gel take off. They didn't add any color as you can see or massage. They still charged me for a mani and gel takeoff instead of just gel takeoff off and cuticle removal. This was a $10 difference. Do not go here. First time and won't go back! read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

The prices were INSANE! They upped their prices recently and I was aware of that, but it was just absurd what I paid! The service was not all worth the price. The nail ladies do a half-ass job at the pedicures, did not do any of the basic pedicure procedures such as trimming cuticles or buffing my nails down. I asked them do some very simple things to my nails, and they completely cut them short and filled them completely different (my hands are two different shapes). I DO NOT RECOMMEND - SPEND YOUR MONEY ELSEWHERE!!! read more

I called in for a 12:30 appointment for a manicure and pedicure. They got me in right away and worked on my pedicure but the guy working said he couldn't a manicure started until 1:40! They try to pack appointments in that it's impossible to get out of here in a timely manner. The lady who did my pedicure Kathy was absolutely lovely though! She was trying to get someone to work on me but no one came and she did a fantastic job! read more

I made the mistake of not booking my dip with Megan who always spends time making sure my nails are perfect. Today I saw Ally. My appointment was scheduled to be at 11:30 AM. Ally texted me asking if we could make it at 11:15. I said no problem. I arrived by 11:15 and Ally did not see me until 11:35. She had no explanation and tersely said " Sorry" when I asked why she wanted me to come in early. She had nothing to say to me while she quickly finished my dip other than to ask about my nails. She did not offer me any water, did not use any lotion on my hands. She quickly dabbed several nails with cuticle oil. Most were not touched. I complained to management. They apologized and said oh you usually see Megan. Honestly, the husband of the owner didn't seem to care. I will only come here now if I can see Megan. read more

This was my 5th visit to Serenity nail spa and I've had good experience. I've tried gel and dip for my nails they really did a good job on both and it stayed for long time. However, when you get gel or dip manicure, they won't do hot water dip, no lotion, no massage (nothing from basic manicure), it's JUST the nails color. My rating would be 3.5 for this reason. However for pedicure they do a good job and some technicians are friendly and do a good massage. Also, they are on the expensive side compared to other places. I usually visit them coz it is conveniently located with other places I frequently visit read more

This is the place for you if you want your nails to look like this six days after paying $124. Betty did a terrible job. Gel polish was put on way too thick. read more

Serenity - A Nail Boutique - Nail Salons Near Me - San Diego, California

Came in showed them a picture of what I wanted and completely utterly disappointed. My nails came out short and look like little girl press on nails. Bulky and look like they are lifting. For the price I paid for I wish I was getting the attention I deserve as the customer instead of her talking over me to their co worker. I couldn't express anything. So sad wanted to cry in the moment. read more

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I did not wait long for a pedicure. That is a plus...but also telling. I understand why this location wouldn't have a wait. I had a basic spa pedicure by Betty. She was blatantly unhappy I just got the basic spa pedicure which is their cheapest price at $33. What gave away her disappointment was by the exasperated sighs and eye rolls. But boy let me tell ya she got me good. As she was applying the base coat I had some skin by my big toe sticking out. She pulled it. I mean, the skin was stretching so she had time to reassess: maybe I shouldn't pull. Perhaps, cutting it would be the best choice here. And it all happened so fast. I was thinking: surely, she is not gonna do what she's gonna do. She pulled...I winced...I bled... I'm sure it made her feel good since I'm a cheap ass. Say she didn't cause me to bleed, what would my review be? Her attitude made me feel bad. But you shouldn't be manipulated into spending more money. For anything. And for the service itself. It was mediocre. She will paint over your cuticles, there will be bumps. If this work was done for a manicure i would have spoken up. But to be honest, I just wanted to get out of there. If she had a better attitude I would give 2 stars. The facility itself is very clean. But for the service alone, not worth coming here. The proximity to where I was staying was the main selling point. read more

Great service and friendly staff. I've been a customer for over a year and it's been a great experience. read more

Serenity - A Nail Boutique - French ombre by Tina is clean and perfect! - Nail Salons Near Me - San Diego, California

I went to serenity nails for several years and was happy with my technicians , Tammie and Loni. Yesterday they were not available so I went with Jazmine. Jasmine was very rough. She cut my nails and my cuticles. My cuticles are bleeding still 24 hours later. I did not ask for my nails to be cut. I said file only the top not the sides. She went ahead and filed the sides. My nails are all uneven and different lengths. Also, she charged me $10 More than Tammie does for my nails. So today not even 24 hours after my gel manicure I have 2 chipped nails. I complained to the owner "Tawni" about the service. Her answer several times was "Sorry Honey". This salon is dirty and the staff very unprofessional. read more

Paid for a chrome gel and not even within a day, three of the nails are chipping! Called the store to get the name of the polish used so I can get it fixed elsewhere, but they couldn't tell me who the technician is (isn't that all recorded when you make reservations). My friend drove there to find out the name of technician and was then given the polish name. I can't get it fixed by them bc I don't live locally, but whoever answered the initial call could have first started off by apologizing bc gel nails shouldn't have chilled after a few hours. Don't Want to put down a business but want to give my personal experience so others know going in that the prep for nails obviously was not done properly and to save your money. Day 2 - now the left hand and more of the right hand is peeling off read more

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Very happy after my first service here. Very friendly, clean, spacious and they did a good job on my mani/pedi. I will definitely be back. read more

I love Serenity! Everyone is always super nice and I've never had a bad experience. My work brings us here for quarterly pedicures, which are amazing. Chloe is phenomenal. I get my nails done also, and I can't recommend anyone more highly than Megan. I usually get a gel pedicure, I've also gotten acrylics, a gel manicure, regular manicure, and dip gel. I've never been disappointed. read more

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My acrylics were a little grown out so I decided to come in for a fill, I called and made an appointment, and one of the nail techs began working on my acrylics soon after my arrival (around 10:30 today). Everything was fine until she applied a nail tip where i had lost a nail, and seemed to be incapable of making it look like the others. I let her know I didn't like the way the nail looked, she then packed up all her things and told me someone else would be doing my nails. When the second nail tech tried to solve the issue, she began filing the nails and made some visibly longer and they were all different shapes, and when I asked her to fix it, she lashed out at me and said l should come back a different day and get them done by someone else. I am extremely disappointed as I needed my nails done for a work event, and am now stuck with these (see picture). read more

Serenity - A Nail Boutique - Finished product - Nail Salons Near Me - San Diego, California

I had my nails done for a gel polish change. They took me right away without an appointment. The manicurist was very kind and helped me pick out a great color. The color has stayed a long time!! The only reason it's 4/5 stars is the shop is a bit overpriced (compared to other shops). I didn't even have a manicure; just a polish change. read more

Serenity - A Nail Boutique - Manicured nails - Nail Salons Near Me - San Diego, California

Love this salon! Always clean, friendly and accommodating. My daughter always gets the cutest designs ever! read more

Tawny and her staff are amazing! They always do such a great job and the salon is always clean! Everyone is always so nice and friendly!

Had the worst experience at the salon today. Was mid-way through my service ($88) and was asked to move to make room for another women who the manager said was "VIP" I was almost done and while they quickly finished my service I watched the manager make two women get out of their chair mid service and made them move to make space for this "vIP" group. The rest of my service the VIP group kept looking at me and talking about me as if I was not there ...it was so awkward and not relaxing. I will not be back. I hope they will learn to be find and treat people equally read more

I went back here recently to get my acrylics removed and I just don't have any good things to say about this business. The woman who took of my acrylic left a thin layer on and didn't fully remove it from ANY of my nails. I went home and had to cut down and file the rest of it off. All of the nails that she filed were uneven and sloppy, which was probably because she was talking to her friend the WHOLE time. She was very rude and seemed very upset to have to do my nails. She charged me $17 for the removal, SEVENTEEN DOLLARS for a shitty service. Please don't waste your money, go somewhere else. read more

Serenity - A Nail Boutique - Nails - Nail Salons Near Me - San Diego, California

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Awesome nail salon and I got an excellent manicure and pedicure, and the staff was very friendly and very professional. I would recommend this nail salon to everyone. read more

I wasn't planning on getting anything done, but I walked into this salon and wanted to see if they had any availability for a pedicure. Without hesitant, they said yes, even though the place had almost every seat taken. I didn't think they had any room for my friend and I, but they had a sectioned off area which was quieter than the main area. My friend and I were able to sit and chat next to each other. We had Chloe work on us and she was impeccable. Had such great attention to detail. This place is clean and nice. No one was talking smack about anyone in Vietnamese (I would know-- I'm Vietnamese! haha). Next day, and I'm still loving my pedicure by Chloe. Thank you so much! Overall, if I need to get anything done with my nails, I'll stop by here again. read more

The male secretary was one of those employees that you can tell finds pleasure when being rude. When I asked him if he could leave the door open due to the variant he told me "the air conditioning is on" and I said that's ok, but can you leave the door open for some fresh air due to COVID? He gave me a revolting smirk as if he knew what he was going to say next would ruffle a feather or two and said "no, that's the way we operate." Cool, glad to know that the way you operate is to put your employees and clients at risk because you're a cheapo about your air conditioning. Selfish business owners like him are what is wrong with California and who cause the ongoing "shut downs" - this is a business that would gladly cause an outbreak then be up in arms over a shut down. How about you consider the other businesses that are suffering because of your uneducated way of operating? I had a gift certificate that I wanted to use up. I live nearby but I'll encourage friends and others to seek out another nail salon due to your Secretary. read more

Love coming here. Most consistent pedicure place in San Diego. I've come here a lot over the years and still keep coming back.

Horrible experience and a long wait time. No customer service. Didn't even acknowledge us waiting for over an hour. Awful. Never going back again read more