I have visited AIRE a few times, but this was my first visit to the Upper East Side location, and…read morethe experience was exceptional. I brought my aunt, who was visiting from out of town, to enjoy a relaxing day at the baths. She recently underwent major surgery, which has limited her mobility, and the entire team went above and beyond to make everything effortless for us. They accommodated her needs with such kindness and grace that we never once felt like we were inconveniencing anyone by asking for a little extra assistance. Gabriella welcomed us at check-in and was genuinely warm, friendly, and attentive from the moment we arrived until we left. She immediately set the tone for an incredible visit. We had massages with Gabriel and Anna, and both treatments were outstanding. We each left feeling completely relaxed and well cared for. Gabriel was also very accommodating outside of the treatment room, which made an already wonderful experience even better. Vanessa in the locker rooms and Alex in the bath area also stood out for their kindness and attentiveness. Every interaction felt sincere, and every member of the team contributed to making the day feel special. AIRE is always a beautiful, one-of-a-kind experience, but what truly sets this location apart is the warmth and genuine hospitality of the team. They elevated our experience to another level.

This was my first time visiting the Upstate West Side Aire facility, and overall I had a very…read morepositive experience. Every staff member I encountered was professional and kind, the facilities were beautiful, and the massage was honestly one of the best I've had. The only caveat for me was the experience at the front desk. While the staff member wasn't rude, I did feel that the welcome lacked warmth and attentiveness. I had prepaid for several add-ons, including a hot oil enhancement for the massage, a juice and wellness shot intended to be enjoyed during the bath experience, and an additional pressed juice. While I did receive the oil enhancement during the massage, the other add-ons were never explained or reminded to me throughout my visit. When I went to check out and return my bracelets, I was initially told that I was "all set," and I had to remind the front desk that I had prepaid for additional services. Only then was I given one juice. I appreciated that it was acknowledged, but I was still short the juice shot that was intended to be enjoyed during the bath portion of the experience, which unfortunately never happened. Because everything was prepaid in advance, I also wasn't really sure what I was supposed to do at that point -- ask for a refund for the missed add-on? I didn't want to make a fuss or create an uncomfortable situation, so I just left it alone. But that lack of attentiveness at the end did take away from what was otherwise a very positive experience. I think the front desk role is especially important because that person is both the first and last impression of the experience. They are helping set the tone when guests arrive, but they are also the one wrapping up the final moments before guests leave. As wonderful as the massage, facilities, and atmosphere were, the ending unfortunately became the part that lingered in my mind afterward. I genuinely wish the experience had felt a little more seamless and attentive from beginning to end, because otherwise it truly would have been exceptional.

This was my first time trying a 'salt room'. I went in with an open mind, and over the years have…read moretried a number of alternative therapies. On this one, I can't say I'm convinced it does anything. Sure, the overall space is nice and 'zen'. The salt room itself, very 'pretty' with all the various white/ivory/peach/pink/coral/orange shades of the salt walls. The feeling of salt crystals under your bare feet? Nice. Relaxing chairs to sit in. But at the end of the 30 minute session, did I feel anything special beyond the fact that I just 'relaxed' in a pretty room for 30 minutes? No. Note that the salt room can also hold up to three clients at a time, which means they have the potential to charge up to $87 for three people, for just a 30-minute period. That's $174 per hour for a room that's filled with salt. Where no personal or hands-on service is provided...just clients 'sitting' in a room. I guess they also disperse 'saline aerosol' into the room while you are sitting in there. I'm not exactly sure what that is, or how it's supposed to be beneficial to you but then it begs the question...is it the saline aerosol that benefits you and/or some type of 'energy' that is supposed to come from the salt itself in the room? I don't know...I just have to wonder if this salt room thing is nothing more than an (unproved) trend that they are going to milk for all it's worth, until the next wellness trend comes along. When I first arrived and was eventually directed to the room, even though they knew it was my first time there, I was given no real direction or expectation...just told to go on in the room. (Typically you'd expect some type of introductory language...'we pipe saline aerosol into the room...this provides XYZ, etc'). I also found it odd that at the end of the 30-minute session, the woman working the desk simply came to the room and opened the door without warning. No knock, no 'bell' to let me know the session was over...just her, suddenly opening the door. (Typically at personal service places like that, they would knock on the door first, or ask if it's ok to enter, and especially considering I was in the room all alone, i.e., maybe I was in the middle of taking a weird selfie when she just opened the door?) Maybe next time I'll give the infrared sauna a try and see how that goes...but as for the salt room and just sitting in there, I don't think I'd spend my money on that again. It so happens that at the time, I was starting to feel quite sick with a bad cold. Other reviews here seemed to suggest they felt 'relief' from a cold. I felt no difference in anything, after my salt room session.

There were 3 plush chairs in the salt room. It was very bright and warm. The session later just…read moreunder 30 minutes. By the time I was relaxed enough the session was over. However, I enjoyed the experience. I would frequent Modrn Salt and explore the other services they offer if I lived or worked in the area.

Gorgeous, perfect, clean, amazing. Nothing but incredible things to say. Marilyn gave me the best…read moremassage I've ever had in my life. She did my first cupping massage ever and made me feel comfortable throughout all of it. I've never felt such immediate relief and will definitely be back to book with her again. Loved the dry sauna downstairs and was obsessed with the city view in the treatment room.

Incredible massage and the amenities are lovely! Outdoor seating area, thoughtful snacks, dry and…read moresteam saunas...lovely

So I came here because I saw a deal for first time visitors. Excellent experience, from scheduling,…read moreto my in person experience. A few days later I received a text about purchasing a package, they threw in a couple free sessions for me and that had me sold, very responsive, very detailed. I came for my first official session today and I feel like the service was a bit off, my appointment time was 3:40, I got to the city at 3:10 and texted asking if I came early would I be able to start since I'm in the neighborhood, I added that it was no pressure, I was just trying to figure out if I should run an errand or go straight to the studio. No reply! A simple "your suite is not ready yet" would have sufficed. It almost felt like once you've committed, no more nice guy

Love this service! Your own personal sauna suite, uh YES PLEASE. Couples can share a suite, YES…read morePLEASE. Once you arrive, you're taken to your suite. Nice size space, sauna on one side shower on the other and plenty of room in between to move around. The saunas come equipped with infrared red light, so many benefits. Temperature control up to 170 degrees, you can set a timer to keep track of your appointment time. It also has multiple color led lighting. The shower has a SNO function, which is 45 degree water for 90 seconds. ( similar to a cold plunge) super cold, but feels great for a few seconds. Shampoo, conditioner and great smelling body wash provided. Eli at the front desk was so pleasant. Can't wait to become a member and go back, so many health benefits. Didn't even think to take pictures of the suite! I was focused on relaxation. First trial only $40!

Very relaxing. Julia was amazing and this was a nice experience. It is a bit pricey, but definitely…read morerecommend.

Amazing experience! Wonderful Reflexologists !!!…read moreIm a 30 yrs happy costumer

This is my third visit to this massage place just this week! I'm visiting New York and have been…read morewalking over 5 miles every day exploring the city. After a full day of sightseeing, this has become my go-to spot to unwind and recharge. The space is clean, tidy, and very relaxing. The therapists are highly skilled and really know how to target tired muscles. Each session melts away the fatigue from the day -- I honestly struggle to stay awake because it's so soothing. If you're traveling and putting in serious miles around NYC, I highly recommend stopping by. It's the perfect way to end the day.

Excellent foot massages!! Great service and very responsive to feedback on how much pressure to…read moreapply during the massage.

A friend introduced me to DTX (the infrared sauna option - not the colon treatment !!!) and I have…read moreto say, I was pleasantly surprised. You get an hour alone by yourself (this is key!!), without any cellular distractions inside a small room equipped with a clean shower and a mini sauna. Bake and shower to your heart's content, under a spectrum of colors that are supposedly great for your myriad issues: collagen rejuvenation, fat melting, or just relaxation, if that's all you want. So many choices. Of course, being the hyper-efficient New Yorker I am, I ran through all of the color cycles twice. The experience was relaxing and rejuvenating. I liked it more than I thought it would, though I'm not sure I'd do it frequently enough to buy packages Highly recommend, especially for those who want to treat themselves with some spa alone time (without the obligation to engage in small talk with a technician of one sort or another).

Today was my 3rd hydro colonic and 1st time using their infrared sauna…read more TOP NOTCH service all the way around. The sauna is in a small room with a shower (yup, you will sweat) and they provide you with water (you'll need it) so you can just sit back and relax. I enjoyed my hour of peacefulness. They have a wide variety of colors to choose from. (They have a handy chart describing each color) After the sauna I completed the colonic. For anyone who has not had one- it's not as bad as you are picturing. You will be thankful you did this and wish you had done it earlier. Cindy (owner) did a great job of "helping" my gut my massaging my stomach area to get things going. I feel clear headed after each session... GOODBYE toxins that are inside your body. I can honestly say I feel SO MUCH BETTER after my visit. Thank you, DTX!

What a wonderful experience. I'm surprised there are no reviews.. yet…read more We found a Groupon for DeLuxie and decided to come. I recommend not purchasing on Groupon, the lady said they rather give you a discount instead. My fiancée and I really enjoy massages, and since we're in NYC on vacation, why not? When you arrive, press 1 and the green button. You walk upstairs. They've just opened 9 months ago. We were brought into a room, very nice and clean. Cleanliness is a huge factor for us and this establish checks that box. My fiancée got the lymphatic massage, and it was fantastic. The lady did a great job! She mentioned she was strong and rolling out all the kinks. I got a Swedish massage and it was good. The man went a little lighter than I like but he hit all the spots. He did great on my legs and feet. Super sweet lady, she was very proud of her business and raved about her reviews. I don't blame her, we had a great experience and love supporting small businesses! We will be back! Thank you!

Amazing service! WOW! After walking in the city for over 20k steps, we were so so tired,…read moredesperately need a foot massage. It was so so relaxing, the place is very clean and pretty. Highly recommend it to everyone.