I paid for a massage Asked for deep tissue and or trigger point I got a Swedish as best. No offense to her. But I still tipped even tho I didn't want to cuz I know... being a massage therapist... how much work goes into a massage. I'll never go back... cuz I need ppl I can communicate with. I'm not sure if she didn't speak English at all or just simply ignored me. I'm extremely bummed and feel like I wasted 100$ I can't get back... I hate how they ask for payment prior to the massage... if I don't pay in full before receiving.. I would have left mid massage Def would love my money back... but guess I'll just never go back :( To each their own. But Don't rip ppl off ( u should have offered me a refund... ) or refunded at least 50% off. I would have tried it again. I tip no less than 20$ for any massage... so how I see it is... their loss for not making it right read more

My husband and I just went to get a lymphatic massage and a deep tissue massage and both were amazing. The business is so great at scheduling and offering different times throughout the day. We will definitely be going back:) read more

Was an amazing massage with Anna! The pressure is just right. She has a great sense for what to work on and is very nice. I will definitely be coming back read more

My first time here and I did the Revitalizing Lift Facial- 90 Minutes session with Ana. It was a relaxing time. Ana had cheerful, welcoming energy from beginning to end. She explained the expected results, and what she was doing during the treatment. I felt so relaxed during her treatment I dozed off even! Afterwards I was able to see the results of firmed, glowing skin thanks to her! Thanks Ana, will definitely recommend and be back soon. read more

Serenity Spa - Massage Therapy Near Me - Pleasant Hill, California

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I love this day spa. The staff is kind, professional and the place is CLEAN. I tried a Lymphatic Massage last time for something new. Sophia is always great, normally I do Swedish Massage because I don't like heavy pressure. Lymphatic massage was different & amazing! Lymphatic massage claims to work to remove toxins, by working with the flow of your lymphatic drainage system. What I did not realize is that you still get a great head to toe massage at the same time. If you want to try something different try this. It was amazing! Thank you Sophia! read more

Serenity Spa is consistently wonderful. I have been coming here every month for three years. I consider it a health care expense. I'm in my 60's and it helps keep me flexible and moving, and helps my peace of mind. Sophia is fantastic. Highly professional, deeply trained, and always positive. What a delight. read more

My first time going and it was great. I booked appointment online & was very easy and you can choose your massage therapist. They have tons of options and very reasonable prices. I read good reviews about Anna and she was amazing. Booking online does have you prepay for massage but cancelling and rescheduling is available. It sent me reminders and confirmations. The Spa is very nice and clean. They have private rooms and all the ladies are very nice! Anna asked me if I was comfortable with pressure and where to focus. 10/10 I plan to go again. read more

Couple massage Was great nice service ... made us snore , can't wait to come back soon ...thanks to Cindy and throng ...professional massage therapist... read more

I want to start by saying that my massage therapist was very nice and really tried to make sure I was comfortable. I was initially looking for a prenatal massage from a nice spa and I wasn't concerned with price. I booked it last minute for a same day appointment, so I should have realized I wasn't booking a high end spa. I also didn't ask for the price, which also would have tipped me off. I actually confused this with Spavia when I called in and also when I showed up, I ended up at Spavia realizing I didn't have any appointment there. When I showed up, I was disappointed because I knew it wasn't a real spa and I wasn't sure if I would be getting a prenatal licensed person. The front desk did tell me my person was licensed but my masseuse could not verify. Also, they asked me to pay before the massage. I think this is absolutely terrible - pay for a service before you receive it? A real spa would never ask for this. I'm sure they've been burned before but it is a little nuts to me. The reason why I wanted to go to a nicer spa was primarily the licensed masseuse given I'm pregnant but also for the experience and quality of the bed / items. The place is clean but it just feels low end. The beds are stiff and uncomfortable- not great for 90 minutes laying on your side - and also the pillows and items used aren't really for a prenatal. They advertise prenatal on the door, you would think they are more equipped for this. Also the lights in the room are unpleasant. My massage was good, not great. The masseuse was very kind and nice and did give good pressure, but as the massage went on I worried that she didn't actually know how to properly give a prenatal. You cannot do too much pressure and you have to be careful with certain areas. She also had my lay on my back for a while which I did initially but then told her I was uncomfortable and she moved me to my side. She ended up not having a good flow for prenatal and forgot to do one of my legs entirely. When I asked her to do it, she was happy to, but did it for a minute or two. Granted - I paid for 90 minutes. I paid and gave her full tip because it's the right things to do. I just wouldn't have come here for the experience and quality pre natal massage I was looking for. Will note for next time. read more

This place is a gem in the East Bay. Very nice and clean and you can make appointment through the app which is very convenient. I have been going to Serenity Spa for couple years now and my frequent therapist is Sophia G. I have knots problems on my back and she knows exactly how to work on those areas. She is very attentive and listens to your needs and make sure you feel comfortable with the pressure. I always feel much better after the massage. Sophia is the best! Highly recommended! read more

Anna is very good! Really nice pressure and consistent! 10/10 recommend and decent pricing

I came in for a lymphatic massage and facial pre wedding and Anna was amazing! She has a medical background so she was very familiar with your body muscle and tension. She also is very sweet and always ask to make sure you're ok. Her massage is perfect, hard in places and soft in others. I would recommend her anytime! read more

My go-to massage place! The masseuses really listen to you when you need to modify the pressure of your massage.

My first time to Serenity Spa and I will be back as often as possible! Anna did an amazing job with my brightening and lifting facial. My skin is glowing and plump, and the dark spots and under-eye circles are much less than before. I feel like I underwent a miracle anti-aging treatment for my face, and the whole experience was so relaxing and pleasant. I feel and look rejuvenated and can't wait to come back! read more

So I booked a massage at Serenity Spa l thinking I'd treat myself and relax a little. Big mistake. First red flag -- the room was smelled weird, like old laundry and something herbal that didn't belong. The bed was creaky, and the therapist barely said two words to me. No "hi," no "what areas do you want me to focus on," just straight into randomly rubbing my back like she was late for lunch. Halfway through, she just... walked out of the room?? I'm lying there like, "Hello?" She came back a few minutes later like nothing happened. The whole thing felt rushed and super awkward. I left feeling more stressed than when I got there. Not relaxing, not professional, and not coming back. Wish I had just gone for a walk instead. read more

I booked a facial, the lady was nice bit talked too much, did not use gloves or brushes, kept going in and out the room and not washing hands, and the extractions were painful. Cost way too much for what I got. read more

The Masseuses were great, friendly and very thorough with massage, me and my girlfriend did a couples massage with the cupping which was our first time experience for the cupping. Overall service was excellent and friendly. Would highly recommended if around the area read more

Absolutely amazing deep tissue message from Anna, or dr Anna i should say. She listened to my needs before starting and throughout the session. Im not an easy person to work on due to my lean strong build and ability to handle extremely deep pressure point release. I hold everything in my muscles and causes a chain reaction of issues. This is the only thing that literally saves my body and brain. I have never had anyone hit exactly what i need and actually release most of it. Absolutely delightful. She even worked on my horrible tmj bc i coulnt even eat. It helped a lot. I also had back surgery a year ago and im a trainer & artist so my body goes through it. Not only was she so thorough, but she was the sweetest thing too. Definite treat to get her. Couldnt imagine it getting any better. read more

Owner is snoop and watches every single time with doors open. You have no privacy. They are noisy in the building and it's hard to relax with all the comotion going on. read more

I just had a facial with Anna. She is awesome. She is very friendly and sweet. Anybody in the service industry should be like her. It's my first time here and I had a wonderful experience. My skin looks great. Thanks Anna! read more

This place was incredible! Took my mom here for a Mother's Day treat and we loved it. I did the signature facial and she did the anti aging facial. We were GLOWING afterwards. It's been 2 days and I'm still getting compliments on how good my skin looks. They even did a scalp massage and a mini shoulder massage and it was an overall amazing experience. We had our facials done with Anna and Sophia :) read more

I specifically called and asked for a sports massage as I needed one before the weekend activities and Monica was pretty impressive. Strong hands, and gentle feet. definitely coming back! They took my appointment on short notice and now I can enjoy my weekend out of town not worried about my muscles cramping. great job guys! read more

Just had a forehanded massage with Amy and Sophia was really awesome. They are really nice and very professional. I will definitely be back to see them. read more

Best massage in contra costa county. This is where you go to get a real massage. Jennifer is great.

Perfect, relaxing experience. I came here after working all day on the computer. I was looking for a deep tissue massage for my neck and shoulders, but while booking online, I saw that they offer cupping too. I booked a 60 minute massage with cupping with Amy. She was excellent and completely worked on all my sore muscles. She even massaged muscles that I didn't realize were tired. She massage my face, working on my tight jaw muscles. I felt so relaxed and rested after my 1 hour massage. It felt amazing and I added another 30 minutes to focus on my tight neck and shoulders. Amy was very accommodating and added the extra time without any problems. I will definitely come back here regularly. The place smelled really nice and the rooms were clean and comfortable. The table was heated and the soft music was very relaxing too. I highly recommend this place to anyone looking for relaxing and therapeutic massage. read more

Came here for a couple's massage and while my boyfriend was pleased with his masseuse, I wish mine was more heavy handed. I like my massages with very hard pressure, pretty much a little painful. I let my masseuse know I wanted hard pressure but I kind of just got a rub down. 5% of the massage felt like what I wanted but the rest of it was so light. I didn't want to keep asking for heavy pressure so I kind of just waited for it to get better. My bf likes light/moderate pressure which is what he got so he was happy. I might have to go somewhere else to get these muscles worked on. The ladies were very nice but I just need something different. 3 stars because my bf was happy with his massage. read more

I wish I could break up the star rating because the therapist was great but the overall was kind of awful. I booked a Sunday evening for my birthday. My booking was 8PM. After I was led to the room and told to undress and lie down I waited and waited. Eventually I pulled my phone out saw that it was after 8:15 and wondered if the massage therapist was coming. I put clothes back on and went to ask the receptionist if the masseuse was coming. She said oh she's coming now her last client was late. That is totally understandable and can happen anywhere, but it's really important to tell the client that their therapist is running behind instead of leaving them to wait and wonder. After that the masseuse came in seeming rushed and got right to work. She was excellent. Very strong, great technique, attentive to pressure, very thorough. When I'd gone out to ask the receptionist if the massage therapist was coming she'd been lounging behind the desk on her phone. As soon as the massage started I could hear the receptionist banging around excessively outside the door. Probably just closing duties, but it sounded like there was no effort to keep the noise down. In the first half hour the receptionist opened the door to the room where I was getting the massage to talk loudly to the masseuse. She did this 3 times in that first 30-40 min of the massage. This felt very unprofessional, rude, and a privacy invasion. Great massage but I would not feel comfortable going back due to the rest of the experience. I wrote the spa directly to let them know my experience and after 1 week I received no response so I decided to leave a review. I hadn't planned to go back but thought they would at least acknowledge and apologize. read more

A no-frills place to get a thorough and effective deep tissue massage, at a much lower price point than a fancier place. It's missing a lot of the amenities that I would associate with a spa, such as a space to relax before or after, teas to drinks, or a locker room to change and store your belongings. However, the price was great, my masseuse and front desk were friendly, and my masseuse was very thorough for a 90 minute deep tissue treatment. One thing to be aware of is that the walls are pretty thin so you'll hear everything that happens in the hallways and can even hear the room next door - my room was located near the receptionist and so I could hear very clearly anytime the phone rang, which was a bit distracting at times. I wouldn't recommend this place for a special girls day at the spa, but would definitely come back when my back is sore and needs some work to get the kinks out. read more

Kathy is amazing. So intuitive and caring in her approach. I always feel so relaxed. Incredibly professional and responsive. My go to massage spot. read more

I've been having massages from Mandy and she's really been helping me feel better. She's a very talented masseuse, knowing where my tightness is and the perfect pressure to relieve the tightness. I'm so happy and found Mandy. She's also a very a very caring and happy person. Always smiling. read more

I feel horrible leaving such a low star rating, but based on all the reviews here I was expecting a spectacular massage. Unfortunately, I left in more pain than when I went in. I had booked a 90 minute deep tissue massage with Amy S. (the one with glasses). And though the pressure was good, I was still very tight and stiff - Amy didn't really pick up on that. She didn't really adjust her method or pressure. I tried breathing through the pressure (which I normally do when I need some good muscle work done), but wow, it was painful and not even enjoyable. Her strokes were so fast and aggressive, as if she were in a hurry to finish. I was in discomfort the whole time despite communicating that I was tight and pressure was a little too firm. It's been 3 weeks and I STILL am in pain from my session here. They are a super polite and kind establishment and I hate to leave this. But the masseuses here are absolutely not certified. For the price I paid, coupled with all the stellar reviews here, I was really hoping for a fantastic experience but ended up feeling really beat up afterwards. Note that I am a former athlete. I have received MANY massages, both for sports and for leisure/relaxing. I understand not all amazing massages come from fancy spas, so this is why I wanted to support a local, small business. Though sadly, I would not recommend this spa to my neighbors. :( read more

Anna, Anna! I came in for a lymphatic drainage massage. I had the pleasure of working with Anna. My stomach & back was extremely hard due to me having lipo 360. Anna, was gentle, whenever she had to apply pressure, she checked in with how I was feeling. Anna, loosen my body up with them magic hands. I left out feeling much better. Also the young guy at the front had amazing customer service. I will definitely be back. Money well spent. I have not felt like myself prior to surgery. I feel great now! Thank you, Serenity Spa & thank you Anna! See you next week! read more

Staff was very pleasant and atmosphere was clean, and inviting! Sophia was amazing! She knew exactly the areas to work on my back/shoulders/neck and the pressure points were very firm! Love getting deep tissue massages and she is the one I recommend! Will be back again! read more

I come see Anna about once a week now. Her deep tissue/ trigger point massages have relieved chronic back issues and nagging knots that have persisted for about 3 years now. She always takes your needs into consideration, and makes it her priority to fix whatever is bothering me on a given day. Im grateful to have met such a genuine and skilled masseuse. read more

Me and my boyfriend went here to kick off our "date day" and absolutely loved it! It was his first massage EVER so he was nervous but we communicated that to the massage therapists (Amy and Jennifer) and they made sure he was comfortable. The bed was warm which was nice since it was cold/rainy outside and the massage was exactly what our bodies needed! Can't wait to go back! read more

Serenity Spa - Massage Therapy Near Me - Pleasant Hill, California

I'm a teacher, and have back pain and this is my go to spot. Warm welcomes, clean, and high quality toilet paper. Easy parking, and licenced massage therapist. Excellent service and respectfulness. I recommend it to my friends, coworkers, and friends. Come and try it out you won't regret it. read more

Serenity Spa - The lobby includes heaters, and licenced employees. - Massage Therapy Near Me - Pleasant Hill, California

Massage was so so, I get up more sore than came in . The owner is very rude and disrespectful. This is an in honest business and they do not know how to treat clients. I will never be back there . Update One of the owners called me and harassed me she theart to kill me if I am not going to remove the Review , police are involved now. Police filed an official report and I am considering to start a legal action against the lady that called and cursed me and said that if I will not remove the review she will kill me , because I posted this review. I actually have a record of this call , by the way the obviously lie to the officer that arrived to there spa and said that they called but never said anything like that . Stay away very bad business behavior. read more

Really was perfect great experience.awesome Hydrating facial from Anna! my skin looks so healthy and shining, excellent quality,ask for Anna, she's amazing . read more

I was lucky to receive a gift certificate for this place and chose to redeem it for a 2 hour massage. Jessica was amazing! She asked what parts to focus on and made sure to give those tender areas a little more time. Thanks for a great experience! read more

I had the best massage of my life. Cindy was amazing. She did all that I expected in a massage. Try this place and ask for Cindy! I'll be back for more!! Highly recommended! read more