If you're always on the hunt for the best pizza around--like me--don't miss this place. Great…read moreingredients, preparation and service. Also, a decent value versus a lot of other places in the NW Burbs. And speaking of the NW Burb$, PAL, RM, and AH folks need to spend a few extra minutes to make it out there.

This place is absolutely fire!!!!! I am a thin crust girl and this place just does it right. This…read moreis the second time I've picked up a pizza or slice (yes, they do slices thank god!) and the pizza literally never makes it home or is half gone by the time I'm home. This place is how old school pizza places are done! RC liters waiting and ready to go, thin crispy crust, nostalgia inside and great signage and to top it all off friendly "shoot the sh*t" service that makes you feel like you're a neighbor next store. My favorite is the chicken Alfredo pizza! Tonight, I had the primo by the slice and I am not a fan of mushrooms or sausage but I decided to give it a whirl.... Wow - sausage is bussin' and the shrooms were nice and thin with no overpowering bites! This blows any of the places around, palatine, Hoffman, Inverness, out of the water! Run, do not walk.... You will not be sorry!

Love the pizza HATE THE BUSINESS ETHICS! Have No Idea on When To Call For Delivery! Was told it…read moredepends on when the delivery driver goes home? Your app states open until 7? Let's Get Professional About your Business

While their pizza is very good, their delivery is less than stellar. Ordered a pizza which took 1…read morehour 45 minutes to deliver and got a free "lawn job" from the delivery driver and a luke-warm pizza out of the deal. Been ordering pizza from them for over 25 years. Not any more!

We chose Neoteca to celebrate Mother's Day. It was outstanding. From the moment we walked in we…read morewere greeted by an organized staff ready to make sure our celebration was perfect. Our servers name was Joyse she was very attentive and knowledgeable with ideas for great appetizers to start our night. There were 8 of us and we all loved our dinners. A couple of us had Salmon. It was perfectly prepared. The pizza was Amazing. Our experience was outstanding. We will definitely be back.

Kari's Rating 8/10…read more Decent pizza, I actually liked the thin crust butter than the regular crust. The thin crust was very crispy and for some reason it felt like the thicker crust pizzas weren't fully cooked in the middle. This is the first time I've been at this place and I probably wouldn't order it again unless I came with a group, but I was happy I tried the style. I think it's relatively expensive for what it was especially because we're in a suburb. I only did a pick up so I wasn't able to check the ambience of anything, but the kiosks weren't working very well when I was there because the power had gone off earlier, but they eventually got things working.

First time ordering and definitely not the last I drove 30 minutes to get the stuffed bread and…read morepizza absolutely delicious!!! Wish you had a chain in crystal lake it was so good!!!

6 month update: if I had to distill this place down to a word it would be consistency. They always…read moredeliver the same great customer service, the same clean and inviting dining room, and the same amazing fresh pizza. They have such a huge menu with so much to try and explore from sandwiches to wings to pasta dishes and even home made desserts, but the pizza is a staple and some of best NY and Detroit style I've ever had anywhere. Let alone in Illinois. I come here at least 2x a week and I'm always left more than satisfied. It's no wonder they've been voted the best in the area for almost a decade now. Dave Portnoy should venture out and leave a review. I think he'd approve.

I love their pizza. But... I had collected 20 of the carryout cards that they attach to the pizza…read moreboxes, and when I went to redeem my free 14" pizza today, I was told that "they discontinued those in January"; they would not honor the cards for my free pizza. Ok, that's fine that they are no longer doing the program. But seriously, it took us over a year to collect the 20 cards. They should honor the cards that people have been collecting in the past, waiting to get 20 of them to redeem. And NOW THEY WON'T HONOR THEM??? What a joke. So they will no longer be getting any business from us. Total shit move Pizza Factory. Bad business or

I want to go pick up some food from pizza factory and let me just say this.I only wanted a slice of…read morepizza.But the guy suggested me to get a ten inch pizza.And i'm gonna save that was the best choice service is great. The atmosphere is all standing.You definitely have to check this place out the ambiance.What more can you say.. thank you again

Visited today and was really looking forward to their pizza. There were two new employees which…read morewas unusual / I was wondering if they changed owners. Anyways we ordered a small deep dish cheese pizza and after 20 or more minutes she shows up with one 6" or so individual pizza. There were 2 of us. She insisted that this is what we ordered. Which obviously was not. She said she could make another one but we didn't have another 30 minutes for cook time. The bill comes and we are charged $11 for that small pizza which was the cost of the lunch special which would have been for the individual pizza plus a salad, soup or fries (we just were given the tiny pizza). I said we didn't get anything but the tiny pizza. She reiterated that was the price and too bad. If this is the new management and/or quality or staff - I won't be going back which is a shame because it was my favourite pizza place.

It's unfortunate that today is my birthday and this is what I wanted. Not Lou's not Ninos,…read moreRosatis.. it was your stuffed Spinach and mushroom. No other place comes close... tonight I was very disappointed in the pizza, it was wet and crumbly crust(wet) and the salad was a disgrace for $7.00 it was very tiny, too much powered cheese and not enough taste. Things are expensive, food is expensive and it's expensive to go out so when you do you expect to get what you are paying for. My results were sadly very disappointing. Not sure I will try you again. You were MY go to.

Don't follow the negative reviews you find here about Tievoli. Especially the ones that complain…read moreabout service, or the lack of water, etc. If you do, you may miss as a gem of a restaurant and one of the best 'real' pizzas in Chicago. I'm a New Yorker, and although I enjoy a good Chicago deep dish, I still favor NY style pizzas. And this one is the best I can remember in Chicago. I've tried a lot. The crust is almost perfect. Well baked, crusty, chewy, and tasty. Lots of air at the edges and a great bite throughout. We had the sausage and peppers pizza. The sausage was crumbled across interior with fresh peppers. The sauce could have had a little more flavor, but it was very good - not too salty like so many others- and nicely spread across the inside of the pie. The crust held the toppings nicely- there was no mush in the middle. We also ordered a pear and pecan salad. Lots of pear squares, plenty of pecans, and a generous amount of greens. The soup of the day was a Tuscan soup - lots of beans, some sausage, cheese, and a flavorful broth. Fresh and homemade. And very good. Oh, and a pitcher of water came to our table with our plates and silverware. No issues. No problems. (From earlier reviews, we had been concerned about the availability of tap water. Ours was fine.). There was a reasonable selection of beer- including craft beers- at very reasonable prices. We enjoyed our meal. Ordering at the counter was easy and efficient. Prices were reasonable and the value was good. We found the service to be pleasant, friendly, and timely. We will be back to try other pizzas and look forward to it.

Picked up dinner today - got the chopped salad and Sausage and Peppers pizza. Both were delicious!…read moreI wish the pizza had a bit more sausage on it. Order was ready a bit early too!

I had an excellent experience at this restaurant. I had their Monday special -- half price burger…read morewith purchase of any drink. The 8 oz burger was prepared perfectly. All of the ingredients were fresh and delicious. The burger came with a side of fries, which were better than any of the popular burger chains (e.g., McD, Burger King, Wendy's, 5 Guys, In/Out, etc.) This meal would have been a good value even at full price. My server (Isabelle) was outstanding. She was friendly, fast, and attentive. Since everything was so good, I really didn't need much more service, but it was good that Isabelle stopped by several times just to make sure everything was satisfactory. The tables in the dining rooms were spaced apart such that no one would feel cramped. Although the furnishings weren't posh, they were clean and comfortable. I felt welcomed and at ease. The management and staff here definitely got it right -- I will certainly be back often!

We loved it!!! Dinner while we were dealing with the wildfire smoke…read more.. Cool decor and the pizza is fabulous...cold beers and good times. Service was good and the pizza...yum. Kind of weird they have live music (as it's very loud) but the one man band was fun and very good. Definitely will return - and great for anyone coming into the train station

the quality of the food was excellent. the manager is friendly and polite. it's very clean when you…read morewalked in.

App says my order was ready five minutes ago. I also got a text message saying it was ready. When I…read morewalk in to pick up my order, the girl gives me a half hearted greeting. Can't find my order in her system. Checks name and phone number. Goes into the back, comes back up front and says "It's not ready. Will be a while." I tell her the app says it's ready now and show her. She just looks at it, looks at me and shrugs indifferently. Hire employees that care about their customers and fix your app!

We had pizza & a chicken dish with artichokes peppers mushrooms & linguine both we delicious. Our…read moreserver Dawn was so pleasant & attentive. Definitely will be coming again. The only thing it's loud in the restaurant. It's was so good.

Excellent food, the pizza is excellent so is the pasta dishes. Friendly employees…read more We love the food and drinks