Mr. Restoration stepped in during one of the most stressful moments for my parents, and I cannot…read moreoverstate how grateful we are for their integrity and professionalism. Water damage is overwhelming, especially for elderly homeowners, and too many companies exploit that vulnerability. This team did the opposite. They showed up quickly, explained every step with patience, and treated my parents' home with genuine care and respect. They didn't cut corners, didn't rush, and didn't leave us guessing. They documented everything thoroughly, advocated for what was needed, and made sure my parents were protected throughout the process. In a situation where it's easy to feel powerless, Mr. Restoration gave us clarity and peace of mind. If you want a company that is honest, compassionate, and truly committed to doing things the right way, this is the one you can trust.

I had a kitchen remodel and used their services.. from the design of the kitchen to the…read moreinstallation of all of the cabinets.. they were very responsive and the quality of the cabinets was very high end. The value was amazing, I priced many shops and they were by far the best in quality, value and service. The design was built with efficiency for a kitchen, things I didn't even realize made such a difference once i started cooking .. the placement of cabinets such as the spice cabinet, corner cabinets for my Tupperware, location of the trash bin and knife drawer.. all things I would not have thought of on my own.. Michelle is a great designer very talented and cares about her clients

They really are attentive to your needs from the initial phone call they start answering &…read moreservicing you immediately. , Vivian called me and started the ball rolling , then Jonathan and Derrick. I appreciate that they communicated with the insurance company and dealt with the technical issues. Derrick has very been patient and understanding . A consummate professional . He sent me Victor Mendoza Sr. to assist me the 1st day of clean- out. He is superb , efficient and an excellent worker . Although , it's the beginning of the project - I can recommend this company to anyone seeking this type of service .

We just had an inspection but the inspector was very knowledgeable and thorough. They recommended a…read morecautious approach and we really appreciated their integrity and the information.

I was first referred to this company through my insurance. When they did a fantastic job restoring…read moreour bedroom after a rainstorm, I paid out of pocket to use them to refinish our hardwood floors, which we had ignored since moving into the house in 2003. They again did a fantastic job with this project, and I will definitely hire them again when we have big projects in the future.

Absolutely terrible experience. This company packed and moved our home, but when our boxes were…read moredelivered, multiple boxes containing tequila and canned food were completely missing.When I called the office, an employee named Alex was incredibly unprofessional. He claimed the boxes were delivered and made irrelevant excuses about finding beer caps at our house. When I told him that didn't matter, he said, "Look, I already told you there is nothing we can do," laughed at me, and hung up. He then refused to answer my callback.I called the main office and spoke to a supervisor. The supervisor apologized for Alex's behavior and then claimed the movers left some boxes inside a small closet. This makes absolutely no sense. Why would they clear out a closet, put missing boxes back in there, and then leave without telling us?Dishonest movers and completely disrespectful customer service. Avoid this company at all costs.

I would suggest you check with your insurance and make sure they have a good relationship with…read moreRestoration 1 before contracting with them. My experience was a negative in that, in my opinion, they will upcharge and then negotiate down with the insurance company. This added another level of stress for us in an already difficult situation. The initial work was good, Dean was thorough and professional, but I should have noticed something was not right because, during the demo, they wanted to rip out our tile floor (we're on a slab) but there was no evidence that water had gotten that far, Dean just said "well, your insurance will pay to replace it" but I said no because it DIDN'T NEED TO BE DONE! Once the work was done, he became a bit difficult - would not give all the info my adjustor requested, which caused a delay in our re-construction because he then needed to do an in-person inspection due to the lack of info from Dean. This put our start date out (coming up to the holidays) which ended up delaying our construction into and past Christmas. I had also asked to be copied on all correspondence with my insurance, but that didn't happen, I finally had to get firm with them and got copied on all the invoicing. Initially, we had a $5000 difference in what was billed vs. what the insurance would agree to - a third party review decided that the small amount of mold that had started to grow (we caught the leak early) did not rise to the category charges that Resto 1 was charging, so we were looking at having to pay the difference out of pocket. Ultimately, they all agreed to meet in the middle and we were left whole but it was not a good experience. So, I suggest that you monitor ALL of their activities, take lots of pictures and document what work they do (or don't do) so you have some ammunition should you run into a similar situation.

My name is Dave Wallace in Colorado Springs, Colorado. Restoration 1 has been working on my really…read morebadly flooded basement. The crew of David, Derrick, Marilyn and Matthew have been working so hard. They are just great! Such professionalism, caring and concern. I hope Restoration 1 knows how important it is to represent a company with the public. These individuals are top of the line representative workers of your company. Much praise for their dedicated hard work. I will recommend Restoration 1 largely because of your staff. Like these folks. I am so relieved, in midst of this trial, to have help like this. Thank you!

Palisades fire. I hired Allied to give me a solid estimate that I could take to the insurance…read morecompany. Allied estimated it would cost 5x of what the insurance company estimated. We submitted it and had a check for the whole amount within a week. Will definitely use them for the work as well.

This is an updated review. The job was FINALLY completed today. It took five months to complete the…read morerestoration of a bathroom and part of living room. Leadership changed 3 times during the five months. Some of the quality of the work was great, such as the painters and the final cleaning. The quality of the work done in The bathroom was mediocre. The faux paint had to be done twice. The rebuilt of the cabinet was poor and it look nothing like to what I had. The carpet was not comparable in quality to what I had. Especially the padding. I would like to give credit to the last person that was in charge. Her name was Jackie. Once she was assigned things began to move. She was on top of things. The bottom line is I am glad is finally over. Would I ever use Allied Restoration ever again, the answer has to be a big NO. They overcharge the Insurance to the limit and the amount of time it took was unacceptable.

My Grandma's home was severely damaged after an electrical fire and we were connected with SERVPRO…read moreof Arcadia through State Farm. Considering the enormous amount of details and stress involved with rebuilding a house, I will forever be grateful for the help from the co-owner Amy Moufarrege. With all due respect, I would advise avoiding working with her dad Tony who was a little too "old school" for my taste. Amy however was professional, patient, and kind. It took almost 2 years to get the house rebuilt, especially since things needed to be updated to meet current codes and so many phases needed authorization from insurance. Amy always did a great job of answering all of my questions and concerns. Also, there were times that we had special requests with the rebuild and her team was able to offer creative solutions that still allowed us to stay within the insurance budget. To anyone recovering from a house fire: CONSULT your insurance agent so you understand all of the details of your policy coverage; it'll definitely help expedite the process and reduce the confusion when trying to understand what services/repairs/resources are covered or not. I would definitely work with Amy and her team again for any other contracting/construction needs!

Servpro has been extremely helpful and patient with me. The owner Amy is great! She even had…read moresomeone deliver my portable ac unit to the place where I'm staying during the reconstruction. I was so grateful for that act of kindness. Thank you Servpro!

Jason was so beyond helpful , reassuring, and knowledgeable about the mold in our apartment . He…read moremade a what's supposed to be stressful experience and good one and can't thank him enough !

My experience with 770 Water Damage & Restoration was exceptional from start to finish…read more Proved to be not only professionally but also fantastic team. Thank you

In January of 2026 we suffered significant water damage to our home, at which time I contacted our…read moreHomeowners Insurance carrier, AAA, and filed a claim. One of the first questions they asked me was, do you have a contractor in mind to perform the remediation? I told them no, so they offered to put ProTech Construction in Arcadia on the Job, which I accepted and became one of the best decisions I made during that time frame. The first person they sent to our home was Ivan and his assistant (whose name I unfortunately forgot). They came to evaluate the damage and brought large dehumidifiers which they placed in areas with the heaviest water damage. Both men were very professional and knowledgeable and kept us in the loop during their damage evaluation. Upon completion of the damage Ray Lutynski took over and his task was to evaluate results of Ivan's damage evaluation and create an estimate of the cost to repair the damages and submit them to the AAA insurance adjuster for approval. Ray was a pleasure to work with he kept my wife and I informed throughout the process. He was very professional and knowledgeable about the remediation process and the insurance Adjusters requirements. Once Ray obtained the Adjusters' approval, the remediation task was turned over to Juan Lopez with Ray on hand to revise the approved estimates if required. Juan was also very professional and knowledgeable; he coordinated the reconstruction process which was completed on schedule. Juan accompanied my wife and I when we had to select various items. ProTech Construction also coordinated the packing and storage of our household items. It was a pleasure having ProTech perform the remediation of the damage to our home and would highly recommend them.

I would avoid this company at all cost. We had a horrible experience with them and will never…read moreconsider reaching out in the future. Our experience started with calling their office numerous times and not being able to get through to the correct person to speak with. Communication between Jarrett and his team including the service tech and secretary was so sporadic. They started by looking at our home for possible mold remediation issues and the tech who came to our home said we could do it ourselves but told us he had to call his boss Jarrett and he shared a lot of things we did not need done. Unfortunately the two other companies we reached out to for mold remediation were not helpful so we moved forward with Protech but once our insurance was involved everything changed. The price changed and the communication was horrible. Jarrett even emailed the claims adjuster saying that "I was calm now" because he spoke with me when really the insurance could barely get a hold of him or his company to get information either. He was so unprofessional. His secretary was very kind and when I refused to speak with Jarrett over the phone she did not push me almost like she understood and this wasn't the first time that had happened. The work they finally did took forever and they left the large fans in our home for almost a week instead of overnight then charged us extra for it. The piece was so inflated and the work was bare minimum. We even decided to have a different construction company finish the job and close the holes Protech made to remediate the mold. I know it is hard to find a good company to trust for help with mold but this definitely isn't the one.