1. ServiceMaster DSI - Lake Zurich

    1. ServiceMaster DSI - Lake Zurich

    0

    Lake Zurich, IL

    ServiceMaster DSI - Lake Zurich

    2.3 (6 reviews)
    Open Open 24 hours

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    Services - ServiceMaster DSI - Lake Zurich

    Mold remediation

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    6 years ago

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    3 years ago

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    7 years ago

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    Katy O.

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    9 years ago

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    10 years ago

    Didn't realize it would take three days to dry! Just too wet! Won't call you again, although employees were very curtious.

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    10 years ago

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    Indoor Air Repair

    Indoor Air Repair

    4.7
    (27 reviews)

    Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

    Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

    Chicago Asbestos & Mold Professionals

    Chicago Asbestos & Mold Professionals

    5.0
    (11 reviews)

    Rogelio and his crew were outstanding, professional, responsive, and incredibly knowledgeable. I…read morenever expected to deal with asbestos, and I was honestly pretty nervous, but I am so glad I found Chicago Asbestos and Mold Professionals. Rogelio answered my call right away, took the time to walk me through everything, and answered all of my questions with patience and clarity. From start to finish, the entire process felt smooth and well managed. What could have been a stressful situation ended up feeling completely manageable because of their expertise. I can truly rest easy knowing the job was done safely and thoroughly. I highly recommend them. If you are considering who to call, do not hesitate. You will be in very good hands.

    I called Rogelio and told him about my project. Ten minutes later he was at my door, tool bag in…read morehand and shoe coverings to protect my floors. He evaluated my project, carefully looked at my linoleum floor tiles, the mastic and paper, measured the floor and closets and quoted me a price. We accepted his offer and set a date. He explained the whole procedure and discussed any questions I had. The day of the job, he arrived exactly on time with two other workers. He stayed for the whole project, seven hours. The work area was enclosed with plastic, the walls were covered, and the floors from the room to the front door were covered. Air filters were placed. During the work, Rogelio sent me photos of the progress. Needless to say, with such attention to detail, he and his crew did an excellent job. The floor tiles were removed fairly quickly, but the mastic and paper required a lot of work. They worked at least a couple hours more until all of it was removed. My wife and I were very impressed. Our expectations were exceeded. I highly recommend Rogelio and Chicago Asbestos and Mold Professionals.

    DuPage Radon Contractors

    DuPage Radon Contractors

    4.5
    (38 reviews)

    After another recommended contractor never bothered calling me back, I requested an online quote…read morefro DuPage Radon Contractors. An excellent exerience from start to finish. Tim the designed called me back the next day and scheduled an appointment to come and assess the housse. Our radon level had been testing between 6 and 8. Tom did a thorough assessment inside and out and created a proposal including a sketch of the installation, including the EXACT cost, which was just under $2000 - very reasonable. I was impressed that they use a large diameter downspout (matching our existing downspout color) extending to the roof line instead of PVC pipe. They also install a housing over the outside fan unit which looks great. They also seal the sump pump with a new lid and seal all the cracks around the perimiter of the basement. The technician Jorge came out two weeks later and performed the entire install. He was amazing! He explained everything, and left it all very clean. Very professional and courteous. I retested the radon level a couple of days later and it tested at .27!!!!!I HIGHLY recommend Dupage Radon Contractors. You will not be disappointed.

    The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.

    Green Water & Fire

    Green Water & Fire

    4.6
    (89 reviews)

    We had a great experience with this company. Adam was at our house the same day the water damage…read moreoccurred, got to work almost immediately, was very responsive and communicated well throughout the process. He made sure our house was still functional (e.g. kept our washer and dryer running) during the remediation process and helped us smoothly navigate the process from start to finish. I would recommend!

    I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

    ServiceMaster DSI - Lake Zurich - damagerestoration - Updated July 2026

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