I had an amazing experience at this dealership! From the moment I walked in, the staff was…read moreincredibly helpful and patient in helping me find the perfect car for my needs. They took the time to understand what I was looking for and made sure I drove away happy. A few months later, I needed some mechanical work done, and they honored my warranty without any hassle, fixed everything at no cost. The service department was just as professional and friendly as the sales team. This place truly is a one-stop shop for everything you need. Honest, reliable service from start to finish. I couldn't be happier and would recommend them to anyone looking for a trustworthy dealership!

We had a great experience buying a Cadilac Escalade from Everflux! Everything was very honest &…read morefair from the negotiation, pricing & maintenance of the vehicle. We would definitely buy from them again & highly recommend to anyone looking for a vehicle!

I am very grateful to the staff at CarMax South Austin! Not only did they help me secure the…read morevehicle I wanted, but they also helped me with trading in my previous vehicle. Thank you to Morry for helping me test drive cars and see what I wanted! Big shoutout to Jordan S. for making the purchasing process seamless and a great experience! She is EXTREMELY knowledgeable and made sure to answer all my questions and concerns with ease. If you are in the market for a new vehicle, I HIGHLY recommend working with Jordan!

Carmax advertises themselves as a no haggle simple solution. Their offer was below everyone else on…read moremy trade-in by about $3000. Their vehicle was priced over market by 10%. The problem was they did have a car that we liked. In the end, I was so turned off by the poor customer service, the overworked employees, and the lack of process. If you're going to make it big mechanized and one simple price you at least have to be efficient and service oriented. Somehow they sucked it everything. Definitely changed my perception of ever wanting to deal with Carmax for selling or buying a car. I really felt bad for the manager that I discussed it with, I was trying to be polite, but he was just a cog in the machine.

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Forget The Motor Mile, I started with Enterprise Car Sales online, purchased the following day and…read moredrove out! Epic salesman, Justin Miller is part of a solid team at this location. Thank you

They were able to get to my vehicle right away. Comfortable waiting area, quick service.read more

I have been a customer for over 20 years and always take my Mazda to the dealership for all of my…read moremaintenance needs. Matt in the service department is exceptional. He is consistently polite, helpful and professional, and he always makes me feel like a valued customer. His outstanding customer service is one of the reasons I continue to return year after year.

I get it! It's a used car lot. So one is purchasing some one else problems. But come on. At least…read morelet the vehicle make it drivable more than two months with out having to go into the shop for the same issue three times consecutively. Got a lemon and I do mean lemon. Had it in the shop longer than what I had it. You figure they had competent techs who would have fixed the problem the first time. A lot of going back and forth every one pointing the finger at each other and no one taking accountability/ responsibility. You have Danny telling you to go to service dept. service dept telling you to call Danny. The only way to get ahold of Danny is thru their insurance co email address. Then you have Guillermo , not sure who he is but saying he's Danny boss and to speak with service then to sales to see IF they would even give us an option to trade it for another vehicle. Not to mention the dufus's who answer the phones in accounting who will not redirect you to this Danny guy and hang up on you every time we called. Blatantly hung up on us on purpose thee must of pocket them up at the Home Depot with out texting them any etiquette business skills. What a joke!!! We lost our deposit they would not worth with us. Took the money and ran. It's like the three stooges in actual action working there. I get it , business is to gain profit but at what cost? Losing customers at the level of having such an unprofessional group. Such a terrible experience. Will never ever recommend this TEXAS RIPOFF AUTO to any one. Run run run don't even come near this place. Now on the BBB for my next rant wew. Yo Drive Time - show these clowns how to run a decent business.

horrible service! soon as I bought my car I have been having nothing but issues with my car. they…read moredon't fix anything and just fix it until they have you come back and back with nothing being fixed! dont get your car from here

I can not tell you how great Oscar was to work with. Patient with a great selection of cool, well…read moretaken care of automobiles. Straight up, honest and that is the best part of Pecan Auto Sales. Check 'em out and I know you will be completely satisfied, We are still walking on the moon! Thank you Oscar!!

Purchased my dream car from here and Oscar was very helpful with the process. It didn't take long…read morefor me to make the decision to purchased. I called a week or so after having the car because I noticed a squeaking noise in the rear. He told me to drop it off and his machanic took a look at it and replace the rear sway bar. Issue resolved. They took care of me and I'm happy to keep doing business with them.

They're dishonest in advertising, so they're very likely to be dishonest is other aspects of the…read moredeal. Stay away. They advertise cars as for sale by owner, and then craft deceptive ads deliberately intended to make it appear that the seller is an individual, and even going so far as to post photos of their vehicles in residential driveways and using phrases like "I'm selling my car." Deceptive practice! How else do they deceive people?

This place is a total lie. I called a few weeks ago inquiring about a vehicle they had, the sales…read moremanager, Brian said that the vehicle was in the shop, and that I would be the first person to be notified when it comes back on their lot. I called today, 2/9/23 and spoke to Brian to see if the vehicle was back and that I never received a call. He said that it was sold and that someone paid cash for it. So, basically, if you call inquiring about a vehicle that they may or may not have, Brian will tell you he'll give you a call, but then, sell it to someone else. Awesome. What a great way to run a business! You will be lied to you.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

We were in the market for a car, and after visiting many dealers of many brands . . . we came…read moreacross Nate. His level of customer service is 5 stars. He found exactly the car that my husband wanted. It took us a couple of months to be delivered to Cedar Park, but that car did not sit in the parking lot with the TX heat. 2026 Hybrid Camry, top of the line, White exterior, White interior with leather and ac/heater seats. Beautiful car!!! Nate delivered the kind of service, with passion that we are lacking so much every where we go. Management was great as well, fixing a couple of problems with sales people. Thinking about a second car? I will go back to him

Mark is a breath of fresh air in the car sales world! I looked for months for a new (used)…read morevehicle, purchased many carfax reports, researched and test drove, spoke with many sales individuals, and sacrificed many hours to the negotiation waiting games with the sales managers. During one of my daily searches on Auto Trader a new listing popped up for Mark Weinstein Motors. It was a "unicorn" vehicle - rare in existence - an older model, incredibly low mileage, in fantastic shape (barely driven) and the listed price was in the KBB green price range (either good or great price for the vehicle's value). I reached out to Mark, who was quick to answer any and all my questions. I was in Houston and I couldn't make the trip to Austin to see the vehicle until the weekend, but he graciously agreed to hold the vehicle for me without any downpayment once I had set an appointment for a third party inspection. Despite receiving other inquiries about the vehicle, he held it for me for almost a week and even stayed a little late on Friday for my husband's and my arrival into town. The test drive and purchase process were smooth and straightforward. Mark explained everything thoroughly and even went the extra step of fixing the temporary paper license plate on top of an old metal plate to make it more secure. It's another example of Mark's great customer service. Like his great communication from start to finish - phone calls and text messages were always answered promptly. He is good-natured and honest, which is hard to find in the car shopping business. I would recommend him to anyone looking to purchase a vehicle!

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

great customer service from Juan Gomez and Rafael Valdes ... from the minute we walked in Juan gave…read moreus exceptional service helped us get our dream car and till the last step of picking out our warranty package that best fit our needs Rafael was there every step of the way!!! They treated us like family and that was such a wonderful feeling keep up the great work having employee's like Juan and Rafael!!!

A big thank you to Austen Vasquez, service department, for taking such great care of me today. I…read morepicked up a screw on the highway and made it to the dealership with just enough air left in my tire. Austen got me into service right away and had me back on the road in no time with a new tire. And thank you to Derek Ochoa, new car sales, who took the time a year ago to thoroughly explain the tire protection plan. Because of that conversation, I was covered today and didn't pay a penny out of pocket. Great service all around.