SERVPRO of Poway/Rancho Bernardo

(233 reviews)

Water damage and mold remediation are words that a homeowner never wants to hear, and the…read moreuncertainty of how extensive the damage might be can cause many sleepless nights. We had a situation where we found water damage from our refrigerator water dispenser tubing underneath a built-in fridge that got into flooring, dry wall, and adjacent cabinets. We also noticed that the floor in a different room had been warped for awhile, and finally connected that there might be a slow leak. We had multiple bids come out to assess the situation, and West Coast Restoration was by far the most competitive bid. We dealt primarily with Albert for the project management portion of the process, and he was communicative by chat and by phone, explaining the whole process in a reassuring fashion to me and my partner. Askia and Chris were the ones who did the initial assessment, and they also were the ones who came out to do our project. They were incredibly timely, courteous, took time to review and explain each step of the process of what they found, making a headache of a situation a lot better. Honestly, the customer service that Albert, Askia, and Chris demonstrated was above and beyond the other two companies that came out, and having a competitive price to match really sealed the deal. Askia and Chris did a fantastic job on the remediation, which took approximately a week across two different areas, which included removing glued-down wood boards. They were very careful in setting up containment and cleaning up afterwards. Everything was completed on schedule, allowing us to move to the next phase. I hope I never have to use them again... but if I ever need remediation, I know exactly the company I will call. A shout-out to Nathan, the owner as well, for having such a fantastic team!!

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Smart Dry Restoration

(130 reviews)

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

All American Dry Out

(18 reviews)

Suli and John arrived on time and were very courteous. Excellent work. Had a leak at the wax seal…read moreunder the toilet. They did all the required steps and promptly started the drying out process. All the work was great. UPDATED: The dry out process took almost a week. Then Chad and the reconstruction crew started their work. They did a beautiful job! There's no way to tell that there was damage to the wood floor, walls, etc. All was replaced and it looks better than before. Their work was excellent. I'd highly recommend them for any restoration work!

Honestly, I wish I wasn't experienced in dealing with water issues occurring at my home. Three…read moretimes, I had to navigate around emergency water situations with our first one being a slab leak, our second being a leaking water heater, and our most recent episode being a sudden burst of water from one of our upstairs toilets. For all three emergencies, I called All American Plumbing to look at the issues and for the first two water issues, American Response Team was the mitigation company that handled the drying out of the water and other abatement issues. For this third emergency All American Dry Out came out and it was great to hear that they are part of All American Plumbing, so God forbid I have another water emergency, I'll only need to go through All American Plumbing to handle everything. Jonathon from All American Dry Out was a really good dude to work with, which doesn't surprise me considering that I haven't had any issues with any of the personnel from All American Plumbing. I'm a Veteran of these water emergencies at our home and I honestly wish I never experienced any of the problems we encountered. Since I dealt with All American Plumbing for the previous two issues, I knew who I was going to call after my wife informed me that we had bubbling on our downstairs ceiling and water coming from our ceiling after she popped the bubble. This emergency happened on a Saturday evening, so I knew that I'd be calling All American Plumbing Monday morning. All American Plumbing is located in Poway, CA and based on my previous dealings with them, they send a team to address our emergency pretty quickly. I contacted Rachel on Monday, who I believe is part owner of the company, and she scheduled a mitigation company to come out first thing Tuesday morning and plumbers to come out after the mitigation company. On Tuesday morning, I met Jonathon from All American Dry Out. It was great to hear from Jonathon that All American Dry Out was part of All American Plumbing and that he had previously worked for American Response Team, but moved over once he heard All American Plumbing would be handling their own mitigation responsibilities. Jonathon handled everything by coordinating a team to set up drying machines for the water, coordinating with an environment company to determine if we had asbestos, calling a pack out company to remove our household goods, and working with my insurance for payment. Having to deal with emergency water damage is very stressful, but Jonathon's professionalism, communication, and responsiveness made our situation less stressful. Anytime I had a question and either called or texted Jonathon, he quickly answered my question. Jonathon even set up a lock box where we could place keys there for the contractors, so that they had access to our home without us needing to be there while work was being done to our home. For the initial mitigation and abatement of this water problem, All American Dry Out quickly addressed what needed to be done before the other things that still need to be worked on. When I had to deal with the two water issues at our home years ago, I had to work with two different companies for the mitigation and the plumbing. With All American Plumbing having their own mitigation segment called All American Dry Out, it was great working with just one company and it was a blessing to work with another good dude, who made a stressful situation not as stressful.

SoCal Steam Clean & Flood Restoration

(1k reviews)

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

SoCal Steam Clean is the best. The way that they run the business is no-nonsense manner, they are…read moreflexible with scheduling, the crew is on time, they're responsive, friendly, and most importantly they do a thorough, efficient job. I've used them four times and I'm always impressed. I highly recommend. The value is great for the money.

Coast To Coast Restoration

(246 reviews)

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

I recently used Coast To Coast restoration for my kitchen remodel. I would absolutely use them…read moreagain, I am so happy with my kitchen and with the entire process. From the very beginning, working with Casey who provided me a fair and affordable quote. To then working with Bolo, my project manager, who was extremely helpful in making sure I had everything I needed and kept the project on time. Lastly, all of the workers that came each day were respectful, tidy, and extremely skilled. I look forward to using them again one day.

Mighty Dry

(709 reviews)

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

Restoration Solutions

4.7

(420 reviews)

We had an unexpected kitchen remodel done by Restoration Solutions due to a water leak. The…read morekitchen was gutted from water damage. Jim Thurber was the Project Manager who walked me through the process of putting everything back together again. He actually worked with my Insurance Adjuster, and I didn't have to pay anything out of pocket, except for an unforeseen leak with wall damage after the initial estimate was done. He had his employees there around 8 am every day they were supposed to be there. Alex and Marcus (i am not sure of the names, but hopefully I got it right) did the drywall/patching of the mess of my kitchen. Then the cabinet team finished it off, painted everything exactly matching the original paint, and put all the appliances back where they belonged. The kitchen looked brand new, and everything was cleaned up afterwards. The timeline was as first estimated. If there were any issues, Jim took care of it! Jim communicated with me often, and he reassured me that everything will be done to my specifications, which they were. Great company! Wonderful project manager (Jim)! Fabulous employees!

Just wrapped up a project in our house that was managed wonderfully by this company and…read morespecifically, Jim. It's not easy to be suddenly displaced by a burst bathroom pipe, but Jim and the team made a crappy situation as good as possible. Every step of the way was communicated easily, on time and efficient. Thank you Jim and team for a job well done (and ahead of schedule!).

Restoration 24

(4 reviews)

Had a pretty positive experience with this company. I called several places and they answered right…read moreaway and were very friendly and prompt in setting up appointments. The pricing was about what was expected....not the most affordable but not the most expensive either. They got started right away and completed the job in a reasonable time frame. I would recommend them if needing a reliable company that is rather timely and professional!

Their project manager and office person are very professional and easy to work with…read more After we started the project I decided to customize material and they were very helpful in rescheduling to accommodate the delivery times. Plus I added on extra projects around the house and they took care of everything. This company uses subcontractors. I love my new bathroom in North Park.

Coburn Restoration

4.4

(10 reviews)

I recently used Coburn Restoration at the recommendation of my realtor to tackle some mold behind…read moremy kitchen sink and dishwasher. Rick was incredibly professional throughout the process from the initial consultation/investigation to the completion of work. I was not able to be present at the property during the work but Rick did such a good job you could hardly tell he was there. Additionally, contractors get a bad reputation of trying to screw you over or over charge. Rick was able to complete the job using less resources than previously quoted and despite me not being there, was honest enough to cut the original quote and reduce the price. I would not hesitate to use coburn restoration again or refer them to a friend or anyone else. Rick is a man of few words but he's honest, a straight shooter, and won't try to over sell or nickel and dime you.

Very reliable, responsive and knowledgeable. Rick was always there whne me or my clients need him…read moreand advised the best solution. He's always recommended.

Green Planet Restoration of San Diego

(33 reviews)

After water damage in our home, the restoration team responded quickly and made the entire process…read morestress free. The crew took great care to protect our home and left everything clean. we are very happy with the results and would definitely recommend them

Their water damage restoration crew was on site within hours and did a fantastic job getting my…read morehome back to normal. You guys are the best - life savers ..! Highly recommended to contact Green Planet Restoration.

Remodel Works Bath & Kitchen Design of San Diego

4.3

(176 reviews)

Work was completed to our satisfaction timely and on budget. All subcontractors were professional…read moreand knowledgeable. Starting with the design team and ending with the project manager, we felt valued and that our opinions and happiness with the project were considered. Would highly recommend for remodel.

I couldn't be happier with the results of my recent remodel project! The entire experience was…read moreseamless from start to finish, thanks to an incredibly talented and professional team. My designer, Mary Jennings, listened closely to my vision and translated it into a beautiful, functional layout that exceeded my expectations. Once construction began, Project Manager Marcel Moore kept everything running like clockwork, ensuring the timeline stayed on track and keeping me updated every step of the way. The craftsmanship is top-tier. Construction Tech Isaias Sanchez laid a flawless foundation for the work, and Finish Carpenter Ben Hawes executed the detailed woodwork with absolute precision--his attention to detail is truly impressive. Additionally, Javier Madrigal, the electrician, was efficient, neat, and made sure all the lighting and electrical elements were perfectly placed and up to code. If you want a team that delivers high-quality work, communicates well, and respects your home, I highly recommend Mary, Marcel, Isaias, Ben, and Javier at Remodel Works Kitchen and Bath. I am already planning for my next project, and they will be who I choose. Thank you all so much!

In N out Remodeling

(32 reviews)

Happy to recommend on Ilai and his crew for any remodeling project, they are AMAZING…read more he helped us through the tough part of city permit with San Diego city department, designing our space to add 345 sqft with a master bathroom and another bedroom and for last once we got approved they we're in charge of the remodeling part. I got updated daily on what is going on and didn't need to do much, the guys are clean, pro and understandable. We finished our home addition in less than 3 months which is awesome

It is always nice to find someone you can rely on. I actually familiar with this company for almost…read more5 years and lately I had the pleasure to use their services on a big project of remodeling. Ilai and his crew are more than amazing, clean and efficient, we added an ADU to have my mom closer to our kids, and the value is crazy. I highly recommend to give them the chance.

Generations Woodworking

(32 reviews)

Mike is very professional and deeply cares about cabinetry and treating his clients the Rightway…read moreHe's ethical and honest. Highly recommend.

Mike did a fantastic job on my kitchen drawer. He was exceptionally professional and did great…read morework. Will work with him again in the future if I need any more woodwork.

Rancho Bernardo Handyman

(205 reviews)

I have used Steve's services many times for a variety of projects, including installing ceiling…read morelights with rewiring, replacing the faucets for my washing machine and dryer, repaired a leak under the sink and installing a new toilet. What I like most about Steve is that he takes the initiative to solve problems instead of just doing the minimum required. For example, when he removed the old toilet, he discovered that the water pipe was surrounded by plant roots. He proactively bought a root killer and treated the area to help prevent future damage. Steve is very responsive, easy to communicate with, and extremely thorough. Since these are my rental properties, I'm often not there in person, but he always keeps me updated with photos and videos throughout the job, giving me complete peace of mind. His pricing is also very reasonable, and the quality of his work is excellent. I highly recommend Steve to anyone looking for a reliable, honest, and skilled handyman.

We needed to swap out a double bowl kitchen sink for a single. After reading the reviews on Yelp,…read moreI decided to contact the Rancho Bernardo Handyman. I'm so glad I did. He gave me a fast, no hassle rate for the job, and offered to come out the next day. Like it usually does for me, the job had complications we needed to address. Steve was able to troubleshoot and fix the issues! I would not have been able to do this myself. Steve was professional, he cleaned as he worked, and finished the job without any hidden fees. It shows that he cares about the work he does for others. I will definitely call him again in the future.

Stubbins Painting

(220 reviews)

My experience with Stubbins Painting was excellent. I bought a home about 2.5 years ago with some…read morelight discoloration on the front exterior of the house. Over time, since that side of the house gets blasted by the sun, the discoloration has become more noticeable. I called Stubbins last Thursday to ask for a quote. I spoke with Mike A, who also gave me his cell. I sent him photos of what I needed painted, and he answered a million questions from me about the difference between staining and painting and how the pricing would be affected. I agreed to go with Stubbins on Friday. By Monday, Mike A had sent a team to color match the paint needed, and by COB, had completed the project. The front of my house now looks gorgeous! I am extremely pleased with the exceptional service I received from Mike A and his team at Stubbins Painting, and will be returning for all of my paint needs in the future.

This review is regarding the consultation only; no work was performed…read more Phil provided a quote over the phone for repainting one wall due to uneven texture. For an orange peel or knockdown texture, he quoted $750 in labor and recommended an additional $650 for a full retexture. For skim coating he quoted $3,800. When I said that was outrageous, he responded that it was a mistake and revised the quote to $1,800. We ultimately hired someone else who completed the job for significantly less.

Micah Kim Hardwood Flooring

(35 reviews)

Micah Kim Hardwood Flooring is a one-man operation and every step of the process is done by Micah…read morein a quality manner. Micah promptly answered my numerous questions before I decided to use him. The project of installing hardwood in my bedroom and closets went smoothly.

Micah just finished refinishing our existing wood kitchen floors with 4 coats of Bona Traffic HD…read morefinish and our floors look better than new. He meticulously covered items so no dust and no messy clean up. He is impeccable and his work is outstanding. I only wish I had more wood floors for him to work on. I give him an outstanding rating. Ruth

SERVPRO of Poway/Rancho Bernardo - damagerestoration - Updated August 2026

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It's January 2022 as I am writing another review for Best Dry. I had a water flooring situation in…read moreOctober 2021, and asked Tom for his service again. Tom once again did a quick and excellent repair job, along with great communication, and we were very happy and satisfied once again. Tom was also extremely very patient as our insurance seemed to take a longer than usual time settling up. I highly recommend Tom and Best Dry for his professionalism and high quality service. Tom is a life saver, thank you Sir!

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I can't say enough about these guys. First of all...a FAST response. Love that. Second, they came…read moreout in record time to give an estimate for removal a concrete wall in my patio. They offered a fair estimate (I guess...I didn't bother to get another estimate as they were so nice.) The work was completed the next day. They went the extra mile, helping me clear out some shrubs and remove some old planters. Now I'm on a roll as far as clean up. I will be calling them again.

We all know how it is... You keep things thinking that you're going to use them... Eventually, but…read moreeventually never comes and they clutter up your house, your yard, your garage and your life. This company is founded on assisting us all to let go. These guys are phenomenal - when they came to remove several items from my patio, I was surprised how relieved I felt. And when I remarked on it, the owner simply stated, "we're here to relieve your burden." Strongest recommendation i can make.

Make It Happen Carpet Cleaning

3.4

(24 reviews)

Got a really good groupon deal for carpet cleaning through this company. They did a great job on…read moremy carpets. I did pay extra for the pre-soak spot remover however, but I guess I had some rough spots so I wanted to be sure they all came out. I think only one spot didn't come out, but the rest were all really bad so overall I was happy. The guys showed up on time, actually early (which is shocking for most places) and they were really quick. Carpets didn't take long at all to dry. They were mostly dry by the time I got home from work.

I bought a coupon on Groupon and was expecting the bare minimum, but the owner of the company…read moreactually cleaned our 3 bedroom condo and it turned out amazing! He showed up on time and was very fast and efficient. I will definitely be using this company again. 5 star +++!

LDF Restorations

(1 review)

They did amazing job fixing some imperfections on our wood floor in carmel valley, you can't even…read moretell there were ever any issues that they had to fix. Highly recommend!

Special Touch House Cleaning

4.4

(17 reviews)

I have two major considerations when choosing someone to clean my home. One, of course, is the…read morethoroughness of the job they do. But, secondly, I need scheduling to be easy. " I will let you know, " ( what date they can come) just doesn't work . This company delivers on both. It also feels great when there is an extra touch involved, like cleaning of blinds. And having a gleaming refrigerator has never been my strong point. Seriously, my refrigerator has never looked so good. A job very well done by Special Touch Housing is very much appreciated, both Julia on the scheduling end, and Edwardo doing the cleaning. Thank you!

Efficient, conscientious, thorough, dedicated, detail orientated, friendly crew with great resolve…read moreand professionalism

SERVPRO of Centre City/Uptown

4.5

(25 reviews)

Word to the wise...SHOP AROUND! ServPro is WAY over competitive pricing. We had some water damage…read more The repairs were a little drywall, a little baseboard and a little paint. ServPro quoted us $6000.00 !!! A handyman did an excellent job for $850. Shop around people. If you're using ServPro or other large companies, you're contributing to the problem. Remember the days of honest companies who wanted to do a good job at a fair price to build their reputation? Remember when "The customer is always right"? Those days are gone and they won't return if you don't force companies to be honest and fair.

Bret from Servpro was such a lifesaver. After getting an awful reference from our property…read moremanagement I reached out to Servpro. Not only did they get back to me quickly they were on site that day and worked late just to make sure we were taken care of. They got us an estimate within days (this was over thanksgiving, not sure how they pulled that off but I'm thankful) and after the estimate was approved they scheduled to pack our stuff the next day. After the pack out we realized they had items we needed, they found the items and delivered them to us! A few days later our items were ready which was amazing since other companies quoted 4-6 weeks. Not only was everything cleaned and delivered but they put everything back the way they found it. If you are thinking about using Servpro, just do it. They are amazing and truly go above and beyond. Highly recommended.

Jakobsen Restoration

4.7

(68 reviews)

We a leak upstairs that did some water damage to the laundry room below. Jakobson was recommended…read moreby our plumber that helped with initial leak. These guys were prompt in getting back to me and sent a team to assess the damage quickly. They sent a demo team that did the necessary work in a day. The reconstruction team arrived the next day and had the room good as new in two days. Everyone connected with company was on time, polite, answered my questions, and took care to keep floors and surrounding area clean. The price was reasonable and comparable to what I expected. It was a pleasure to deal with company.

After three months of nightmare renovations and finally moving back into my home in San Diego, I…read morethought I was finally at the finish line. My brand-new walk-in showers had just been installed, and I couldn't wait to use my master bathroom again. The very first night I used it... my entire bathroom flooded. Water even poured into my living room on the second floor. It was late, and all I could do was clean up as much as possible and hope for the best. I contacted the installers immediately, and they recommended Jakobsen Restoration to assess the damage. Nick, the Project Manager, reached out to me the very next morning--and from the moment he called, everything changed for the better. He's an absolute professional and genuinely cares about his customers. I was stressed and upset, but he reassured me that everything would be taken care of. He walked me through the process, answered every question, and made sure everything ran smoothly from start to finish. Truly one of the easiest people to talk to during a situation like this. The technicians--Marlon, Jacob, and Oded--who came to set up the drying equipment were also incredibly kind, respectful, and thorough. They treated my home like it was their own and made sure all the work was done properly and professionally. What a great team. I highly, highly recommend Jakobsen Restoration. They turned a disaster into a manageable situation with empathy, efficiency, and top-tier professionalism.

Restoration Rx

4.3

(11 reviews)

We had an unfortunate fire in our condo building and our HOA had hired restoration RX to do the…read moredemo work. We had highly considered them to do the overall remodel but we were in a time crunch and they were booked up so we went with another contractor with the remodel. Nonetheless, our experience with Restortation RX was nothing short of great. Sergio was VERY responsive during his time at the unit during the demo and dry wall process. They were also very responsive after their work was completed. Our insurance company was trying to deny our claims with the renovations and Kevin and Sergio were very helpful in providing all the paperwork we needed to file the claims with the work they completed. We've really appreciated how much Kevin & Sergio even AFTER they were done with their project with us. If their calendar was available sooner, we definitely would've used them for our remodel as well!

This review is only for their accounts payable or billing department. In April of 2025 we had a…read moremajor roof leak over a unit in our complex. The bid was $4,184.90 which the HOA board agreed to and the work was done. The homeowner was happy with the work but fast forward to a year later and they now send the actual invoice for payment claiming they forgot to send it. That is so unprofessional and whoever is in charge of their accounts payable or billing department should be fired in my opinion. This completely threw off our April monthly and annual budget for 2026 as the HOA board was under the impression this was already paid. However, our property management company can't pay an invoice when they never received one to begin with. Needless to say, our HOA association will never use them again and according to our property manager, this also happened with a couple of other HOA association's she manages and she will not use them anymore as well.

Left Coast Restoration

3.9

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Tom is an absolute Rockstar! We had a flood, and he was called by our management company to cut out…read morethe drywall and remediate the damaged areas. He came in on time every day as promised... and always had our best interest at heart. He cleaned up after himself very thoroughly. He was responsive! Even after he was done with work for the day and I would call him to ask him a question he always texted and called me back. If your considering to hire someone, take my word for it and hire him!

Tom is reliable and very knowledgeable, with many years of experience, and above all he has a great…read morepersonality and cares.

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