Never called back! Do you believe his name was Kevin? I was very impressed. He told me I definitely…read morehad a problem floor told me he was gonna give me an estimate never called back with an estimate. He did forget his detector for the floor moisture here. It has not picked it up yet. I do believe this is Kevin. The owner very disappointed seemed like a very positive man.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

initially seemed professional. Mr. Cashion will have you sign their "contract" and then stop…read morecommunicating. Fortunate to have used a real professional after broken promises. Stay far away!

Grateful for all the help with my house. During a very stressful time they were pleasant, courteous…read moreand efficient. Thanks National restoration for helping me put my house back together I am beyond grateful for you and your crew.

An improperly installed dishwasher flooded under our hardwood floors. We called our insurance…read morecompany and Spangler Restoration responded promptly and handled the mitigation. That was the end of anything positive from them. We were linked with Spangler Restoration through Contractor Connection. All work was supposed to have a five year guarantee. Spanglers subcontractor completely messed up the installation, sanding, and finishing of solid hardwood floors. Spangler said they would have the floors repaired and refinished. Then they demanded we sign a new contract that stated- NO GUARANTEES. We refused to sign and asked that contract language be changed to floors will be repaired to industry standard. Spangler just kept emailing us the "no guarantee" contract. Yesterday we were informed that Spangler is withdrawing from completing our restoration. Spangler has delayed for over eight months and driven up the cost of this project needlessly. They, and their subcontractors, have caused significant damage. They broke our granite countertop, damaging the wall and breaking the windowsill. They broke all of the cabinets they removed. They broke wood molding in our dining room and damaged baseboards throughout the first floor. These items are not repaired/replaced yet. None of this costly damage is included on their invoice! This is in addition to having installed and finished hardwood flooring incorrectly. Entire floor has to be replaced. Spangler came into our home, provided us with a contract to complete the repairs, and almost nine months later are leaving, with no work completed and a huge mess. Their lack of professionalism and accountability astounds me.

Spangler Restoration Review…read more We had work done recently with Spangler Restoration. A water pipe in our attic burst in the severe cold weather back in January of this year. We were not in the house at that time and it went three days before a neighbor noticed. Both floors of the house were soaked. We were devastated. Lewis and his team from Spangler did a fabulous job! They were incredible with the mitigation, getting it dried out completely in just seven days. I was amazed. I would recommend Spangler for any restoration work. Jacob, project manager, was also stellar, in his calm, knowledgeable way, reassuring my wife (who uses English as a second language, and struggles with it). Her anxiety was very high, but Jacob was a perfect match, listening carefully to her and giving great answers and ample reassurance. Sincerely, Nathaniel Long

The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

Forget their 77 dollar discount for one line. Got quoted for $501.00 before taxes to clean one…read moreline from washing machine. Big NOPE! They were quick though.... The service guy did say that rotor rooter had a menu for prices and they 'he' didn't get that much.

Horrible service scheduling an appointment!! I scheduled an appointment on line and waited for a…read moreconfirmation email that never came. When i called early in the morning, the lady that answered said that she did indeed receive my on line request and that i was scheduled for repair men to come between 10-12 , I requested 8-10am! No one came until after 2pm after numerous calls to the office to see what was going on! I was given the typical run around and then was told they were sent to wrong address! Totally unacceptable! It is mow 7 pm and the workers said another 3 hours! I will never refer this company to anyone!

I am writing to express my dissatisfaction with the service I received during a recent plumbing…read moreappointment scheduled through your company. When the plumber arrived at my home, his very first comment was that he doesn't like working on toilets and doesn't understand why your company keeps assigning him those types of jobs. This was unprofessional and immediately made me uncomfortable. He then informed me that in order to provide an estimate, he would need to open the top of the toilet, and that doing so would cost $140. I explained that when I scheduled the appointment, I was clearly told the estimate would be free of charge. His response was that it was only free for him to show up--not to do anything beyond that. Frankly, this explanation was both unreasonable and misleading. This experience was a complete waste of my time and left me extremely dissatisfied with your service. I expect better communication, transparency, and professionalism from a company that offers home repair services. I hope you take this feedback seriously and address it with the technician involved, as well as review the clarity of the information provided to customers during appointment scheduling.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Matthews or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.