I brought my Dyson for repairs but there was nothing wrong it. It was just really dirty. $55 for a cleaning and that's it. Quick service and friendly customer service. I highly recommend them for your vacuum service needs. I found them on Yelp. read more

I have recently purchased a "reconditioned" Bernina 2000 DE recently from Sew Pros. Not only did they NOT give me the instruction manual, or ANY of the necessary attachments (I've spent over $200 on eBay buying the attachments and presser feet) the BLADES WERE ALL CHEWED UP so the machine was NOT Serviced as promised. I later called for parts and Tina hung up on me read more

Sew Pro's did a great job cleaning my vacuums at a reasonable price. They over delivered on their time frame.

I highly recommend Sew Pro's Sewing & Vacuum Centers. The staff is friendly and professional. They offered a free diagnosis and provided a quote to repair my sewing machine. read more

We've had our Dyson serviced here several times. Always great service. Peggy is a delight as a customer service representative, Always pleasant and friendly. read more

Fixed my brother sewing machine quickly. Great communication, fair pricing, will definitely come back.

FABULOUS!! We had our Oreck vacuum fixed, and Jerry and Monica are superb at customer service. From start to finish, it was an excellent experience. The work was done within 24 hours, the price was very reasonable, and the vacuum was just like new. I really appreciate Jerry and Monica who deserve better than five stars~ read more

I have an iRobot Braava, which I use once a week after vacuuming, and I love this machine! The rubber on the tires were getting worn so I ordered new iRobot tires from Amazon and decided, after holding onto them for over a year, to have them replaced. When I dropped it off they didn't even seem to know what it was, but took it in for the repair anyway. I was told that they don't usually work on robots....then they should NOT have taken it for the repair. When I went back to pick it up, paid for it, brought it home, turned it on, all lights went blinking with a tone and wouldn't stop. I took it back to them thinking there was a wire loose after they opened it up when removing the wheels. It's been 4 weeks since I dropped it off the first time and I was able to pick it up today....broken, unusable...a throw away! He said, you didn't bring the charger in with the machine the first time....NO I did not because it wasn't any kind of repair that required the battery (and it was completely charged up anyway). So very disappointed that now I not only paid for the machine, paid for the new wheels, paid for their wheel replacement charge and have nothing to show for it. I will not be using Sew Pro's Sewing & Vacuum Centers again (which I have several times) read more

Absolutely amazing service today at Sew Pro's. I brought in my one-year-old Shark for cleaning and maintenance. Miss Peggy at the front desk was wonderful. So engaging and knowledgable. I really enjoyed chatting with her. Warren, the technician, came out to look at my vacuum, and provided valuable information on the machine's features and how to best keep it clean and running well until its annual maintenance next year. A great guy. The store itself is lovely, so clean and pleasant. You'd never know that very dirty vacuums were being cleaned in the next room. While I don't sew, the store has an extensive and beautifully organized selection of thread and supplies. The sewing machines are sparkling clean, and arranged invitingly. Quilters and crafters would love this place. My Shark was ready at the end of the day, looking pristine and new! Great price. I already dropped off a smaller Shark for cleaning. Thank you, Miss Peggy and Warren, for topnotch customer service and a great experience! read more

I have been buying and having machines serviced for years with Sew Pro's. I remember the old Escondido store, where I bought my first ELNA from Mr Tulledge Sr, he was great. Ms Peggy in El Cajon, is the best. Down to earth, clear, concise help when you need it. I dropped off a machine for repair with Stuart, and Peggy gave a mouth watering tour of the new SewPro machines they had to offer if I wanted to upgrade. She is fantastic. Hope she never quits. & .....Thank you for your patience with stupid questions. read more

Fixed my daughter's Genome sewing machine. Replaced some parts. We have been agonizing over whether or not to throw the whole thing out after trying to fix it ourselves. We are so glad we didn't and found this gem of a store. They have lots of vacuums for sale (used) so instead of going to Costco when I need a vacuum I will go there to purchase from them. Please support our local businesses! read more

Needed a battery for my Dyson V handheld vacuum - called to see if they had one - they did at reasonable price. Drove out - very nice people - installed battery very quickly - everything works great .. Had called Dyson and searched around for days before I found them - well worth the drive. read more

Had 2 Dyson vacuums serviced. I asked for full inspection and repair/replace any worn parts. I paid the same as the price for service as they were asking for in showroom for fully rebuilt version. Less than a month later I started experiencing issues with the seal on the clean out falling apart and breaks in the vacuum hose on both! and the brush stopped spinning on one. Total waste of money! read more

Wonderful woman received my Brother for repair! She is smart and very funny! Highly recommend!

Stop by on a Saturday and was welcomed by a wonderful female employee. She was wonderful to speak to; made my wife feel at home. We came in for Dyson vacuum cleaner parts but unfortunately they were out. We will definitely be returning; sure I could order the filters online but my business goes to local to shop first, especially this one . Five star rating for wonderful service and reasonable prices. read more

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Had my dyson vacuum refurbished. Lovely folks to deal with. Price is right! Cute sewing shop with vacuum service area.

What a wonderful experience! Reasonably priced, fast service, personalized employees. They've got my personal endorsement with my friends & co workers. read more

Stewart is a lifesaver. He fixed my simplicity easy lock it runs like a charm. Everyone here was super friendly and my machine was ready in two weeks which is awesome and the price was pretty good. Thank you! read more

Sew Pro's Sewing & Vacuum Centers - Simplicity easylock - Appliances & Repair Near Me - El Cajon, California

I've been bringing my Dyson vacuum(s) here for years and always had to quality service. Jeff is an outstanding tech and has always been accurate with diagnosing the problem, quick on the repair, and easy on the wallet. I've also bought parts and vac supplies from the shop and their prices are very reasonable, the same if not less than Amazon. I highly recommend SewPros for straightforward, honest, and reasonable repairs on your vacuums and sewing machines. Thanks Jeff! By the way, they also stepped up and started selling beautifully designed and hand-made fabric masks during the pandemic, and only 5 bucks, not 20 or 30, like some places online. read more

Excellent service and results!!! Took my old Dyson in for an opinion on repair versus getting a new one. I was given a great price on servicing it and now it's as good as new!! Way cheaper than paying for a new one. I wasn't up sold or paid for nothing I didn't need. Truly an honest business that knows their business and how to treat a customer. Thank you!!! read more

After spending two hours on phone navigating Dyson's bureaucracy and then speaking with another local vacuum service company who said they were "not allowed" to service my handheld Dyson vacuum, I called Sew Pro thinking that I'd get the same run around. Instead, they said "Bring it in! Let us look at it and we'll run a free diagnostic." Warren was able to troubleshoot and call me soon after I dropped it off. He had the part IN STOCK and was able to fix my vacuum AND clean it up for me. I swear it's as good as new. Very reasonable price and fantastic customer service! My only regret is not calling Sew Pro FIRST! read more

I was told by Dyson to take my fan here for repair. As I walked into the store with the fan in hand, the woman at the front was shaking her head at me. Once I told her that I was bringing my fan in for repair, she said in a rude tone that they don't repair Dyson fans, only vacuums, and that Dyson needs to stop sending people to her store. I was just doing what I was told by Dyson, but she seemed to take it personally that I brought my fan in. I understand that this woman was frustrated because Dyson keeps sending people to her for work that they can't do, but her rude, dismissive tone was unnecessary and off putting. Sew Pros, if you don't want Dyson to tell people to come to your shop, tell them that. I was going to bring my sewing machine in for repair as well, but after this very uncomfortable, unprofessional, and inappropriate exchange, I definitely won't. read more

Staff here are very competent professionals, especially Jeff (Tech MGR). I've ongoingly taken my vacuum here for ongoing repair of sorts and they continue doing competent and satisfying vacuum repairs with my older vacuum. read more

If you need your machine serviced or fixed you will not find a more receptive, knowledgeable, and kind business. I brought my Dream Machine 2 in for for service and a problem. Rose was so reassuring and helpful. I left my machine feeling very comfortable. Stuart was working on my machine and called to give me details. I was once again comfortable. I came in to pick up the machine and met Peggy Peggy is so knowledgeable she went over things on my machine that I have never learned. So kind and fun. I have had the best experience with Sew Pros in El Cajon . My Machine is back to perfect !!! Linda Garcia read more

Peggie is awesome!! I brought my mom's sewing machine in, Peggie looked it over pointed out a few things that were wrong with it and proceeded to fix them. I thought I would have to come back to pick it up after it was fixed. She also made a few suggestions that would make the machine run better. Peggie took the time out to answer my questions regarding the operation of my mom's sewing machine. read more

Long time customer. No other company will service and repair your machines so completely and so perfectly. My 20 year old Dyson is now good as new... Thank youagain! read more

The lady answering the phone needs to calm the hell down. Called September 4th on Saturday morning. Maybe she was having a bad day but DUDE! Why does she keep raising her voice and to keep reiterating the same thing over and over raising her voice then hang up with a simple request? I wasn't being rude, I told her I purchased a belt that was 31289 Kirby belt size, and the lady on the phone said they only sell one and make one and kept reiterating and cutting off when I was trying to explain the situation that I get that, but I have a 289 belt and need a 391 and need to confirm she has the 391. I would of loved to help you guys with some purchase but Amazon here I come. I suggest anyone who reads this just go to the next shop. read more

I took my Dyson here. Great place! Tech called me within a day or two of bringing it in with estimate. Very reasonable and quick turn around which I really appreciate. Loved the store and all the employees. read more

I brought in 4 vacuums that were being used at our preschools in the San Diego area. They weren't taken care of very well, very dirty and dilapidated after years of use and weren't working as they should. They were all commercial vacuums that were on the expensive side so I was hesitant to throw them out. I found Sew Pro's Sewing and Vacuum repair in the El Cajon area. I called and spoke to a gentleman that was very professional and service oriented and he quoted me $50 to tune them up and get them working again, I'm glad I brought them in. I dropped them off at the end of last week and today they were ready. I was more than pleased at how they looked after picking them up. They looked brand new, all polished and repaired. They needed a thorough cleaning, a few belts and minor adjustments and after spending what one cost new, I now have four near new vacuums ready to be used once again! Thanks Sew Pros! I highly recommend them! read more

Soooo, I broke my beloved Dyson vacuum the other night. Well, I thought it was broken. It had turned off and would not turn back on. I debated tossing it in the dumpster. Just before I was going to throw it away, I did a Yelp search for "vacuum repair"... low and behold such a place exists! I took it in to Sew Pros on a Monday and prayed they would be able to fix it. The next day I was called with a diagnosis (clogged and overheated). I authorized the fix and it cost me $40... anddd my awesome little 3 year old vacuum looks brand spankin new! Sew Pros, you saved the day! You saved me $300 and by helping repair it you are deterring things from going into the landfill. Amazing customer service, prompt and thorough. You have a new customer for life and I will rave about you to friends and family. read more

I Sew Pros! I come all the way out to El Cajon from Point Loma because they do such an awesome and amazing job on my Dyson vacuum cleaners that just get beat to all heck because we have dogs and domestic help. You know how it is. I love going in there and seeing Peggy who has been there forever and it's so cool to support what you know is a local business. And I am sorry, I forgot the name of the technician, but he is the absolute best! When it was going to cost a good bit to repair one of the machines after it got dropped, he hooked me up with a refurb that was better than the model that I brought in and was cheaper than the repairs. What more could you ask for? Integrity, honesty, the prices are dirt cheap and the service is fantastic!!! read more

Everyone I encountered here at Sew Pro's were super friendly and helpful... from the first inquiry on the phone, to the nice lady at the register at drop off, the quick phone call back with my estimate, and another sweet lady who rang me up this morning after just 3.5 days in the shop. I had a full service on my trusty Kenmore, and needed a couple of minor repairs done (since I neglected her and never had her serviced in my entire 15 years of ownership!!). The total was a little pricier than I imaged a sewing machine service would be, but definitely reasonable considering what all had to be fixed when they explained it to me. They were even so nice to point out my amateur self had been using the wrong bobbin for years... and gave me TWO free metal bobbins, and a free spool of Gütermann thread when I showed them the Yelp check in. I totally needed some grey so that was a nice bonus. I unbagged my baby when I got home and just sat there admiring how shiny she was! They did such a thorough cleaning job inside and out, and I can't believe how much smoother she feels to work with now. I will never neglect regular service ever again!! Thank you Sew Pro's for going the extra mile (I mean even their delivery presentation is cute and polished! See my pic!) and making me a very satisfied customer. read more

Sew Pro's Sewing & Vacuum Centers - Loved how they presented her back to me after service! - Appliances & Repair Near Me - El Cajon, California

Took my bosses Dyson vacuum, which was in some serious need of TLC, the employees were professional, knowledgeable and polite. Within a week, the vacuum was as good as new. It works wonderfully now! When I went to pick it up, Peggy helped me, what A Delight she is. We chatted for a few minutes about this and that, but, wow, she is the reason people will come back to a business. The service was exemplary, timely and decently priced, but Peggy is the reason we will come back. Thanks for everything, you made a customer for life. read more

Had a problem with my old Singer sewing machine - not only did they show me how to untangle the bobbin, but showed me a cover that came off I never knew existed! On a machine I've used for 40 years! AND THEY DIDN'T CHARGE ME. I'm coming back. read more

I have never used a repair service for my vacuum! See Pro was exemplary and fast service! I will continue to use them and highly recommend to others!!! read more

As the pandemic started, I found myself pulling out my grandmothers old sewing machine. A machine that hadn't been used much less serviced in years. I made masks to donate and the machine seized up. I called dropped off my machine and now it's working better than ever and the price was nothing compared to trying to replace it with a cheaper plastic one. They called before any service was done to make sure I was ok with the charges and recommended fixes. read more

I took my vacuum into Sew Pro's for repair and to deal with a clog. They replaced the part and removed the clog and it works like a new vacuum. Very happy with them. read more

I was able to take my 8 year old Dyson here to get the cord replaced and it tuned up/cleaned. Despite their backlog the turn around time was only about 4 days. They did a great job! The staff was super friendly and helpful. Price was reasonable and much less then buying a new vacuum! Thank you! read more

Brought in my Dyson DC14 for repair. In addition to the repair, Jeff informed me the clutch was not working as well as it should. He left it up to me decide if I wanted it changed. I went ahead and took his advice and my vacuum is as good as new!! Excellent customer service!! read more

If you need any vacuum repairs I highly recommend you come here! I've brought a numberous amount of vacuums in for spring repairs, handle repairs, and even a small switch button repair that Jeff was able to fix for me. If you lose a part they will do their best to order the parts for you and do the repair. All the staff are very attentive, knowledgeable and friendly. Thank you guys for the great service always! read more