‍ ‍ ‍ ‍ ‍ ‍ Super sweet and caring bike shop owner, Matt took such excellent care of my babies…read moretoday! He taught Zack how to ride a bike, helped find the perfect bikes our kids felt so comfortable in, plus safety gear! What a treat and wonderful memorable learning experience!!! The kids are so excited, grateful, and happy!

Dropped off my bike here for a minor tune up for $120.00. They're pretty slammed and after you…read moredrop off bike, they'll give you a future date to get on the schedule to work on it. Mine was scheduled to be worked on 7/8 Wed and was ready by Fri afternoon. My only gripe was invoice amount was $139.76 but was charged $144. Maybe it was a processing fee for cc but wasn't told about it nor on the invoice. Located in a run down old plaza with a lot of parking at least.

My road bike has been sitting in the garage for more than 2 years, so I went to Paul to get routine…read moremaintenance. I took my bike in on Saturday, and it was ready to pickup the following Thursday. If you experience any difficulties with riding your bike after the tune-up, Paul provides follow-up services free of charge. Paul is a cool, laid back individual. The conversation I had with him was very pleasant. I am no bike guru, so I had several questions concerning my bike for Paul. He was very knowledgeable about his work, and was able to elaborate on the working parts of my bike to me. He charges $88 for routine maintenance, and only accepts cash.

Treated very rudely. After I asked about the flat tire after my tune up and repair, which I told…read morePaul the bike had just sat in the garage maybe 3 weeks he got frustrated and said he has no idea why it's flat and maybe a car ran over the tire and that's why. um ok... it seemed like it needed more than just air by the look of things. I said I could text a picture. He was offended. Um ok. Just trying to figure out what happened here and what I need now. Personally I found Paul very condescending and rude. His communication is weak and he's very defensive. He needs a customer service rep asap.

I bought my Sirrus in 2010 and I'm guilty of not doing any proper maintenance since then (grimace)…read more There are a handful of bike shops in the city but traffic and parking have prevented me from doing so. I am so GLAD to have found this location by the powers of Google as it's very close to where I live and traffic/parking will never be an issue. Paige & Kevin are awesome guys, and I received great tips for keeping my bike in tip-top shape. I hopped on the bike the moment I got home and took it for a mini test ride around my driveway and I could instantly feel the difference from before. It's a brand-new bike all around!!! Super thanks to you all!

As a SSF resident and an owner of several Specialized bikes, I was stoked to find they have opened…read morean authorized service and sales shop so close by. Recently, I've had 2 separate experiences within a week a week of each other. The first one, I was selling a bike on CL. A buyer living in Colorado asked if I could ship the bike and I was reluctant to do it. I suggested he call Specialized Bay Area to see if they can handle the packing and shipping of the bike, basically taking liability to get it shipped there. The transaction worked out perfectly where the buyer dealt directly with SBA on the shipping. Buyer Venmo'd me payment and received his bike in 3 days! Kudos to SBA for offering this service! The second experience. I was gonna go for a ride on the Levo this morning. Found a broken spoke. I texted the SBA and explained my problem, gave them a copy of my registration of the Roval wheels, and they said to drop it off any time. I stopped in @ 4pm on a Friday thinking to pick it up next week. One of the managers, Yoav replaced it on the spot, trued the wheel, lubed all the nipples, installed factory tubeless tape, all within 10 minutes! Best of all, the spoke repair was covered under warranty! Actually, the best of all was the staff were friendly and personable. :-) My bike was down for only a few hours! By far, the best experience I have had with a bike shop. I hope they stick around because I want I work here when I retire. Specialized for life!

So I was searching for some sneakers, and had spotted a solid deal online, in stock, at this store…read more Seemed simple enough. The store was huge, full of merch and pretty much devoid of people. I headed towards the shoe department and spotted the pair I had seen online, although here they were not on sale. I figured I would ask an employee but there was only one working in the vicinity. There was a kiosk that I attempted to use but it did not even show the shoes in stock. I did not have all day to wait but I hung around for a bit longer by the entrance to the shoe stock room and an another employee finally appeared, said 'excuse me' and walked right by me without asking if I needed help. This is probably obvious to others, but if you want to get good service it's best to go to a smaller business! Or even just another large sporting goods store, of which we have several in the Bay. Dicks though, they live up to their name.

For starters, this is one of the most pretentious sporting goods stores I've ever visited. The ONLY…read morebright spot was the guy in the shoe department -- he was solid and actually knew how to treat a customer. Everyone else? Completely useless. They sold me a floor model with a broken box, and honestly I only took the shoes because I needed them badly for my recovering stress fracture. Otherwise, I would've walked right out, and here's why: They tried to deny their own promotions, acted annoyed when I pointed out the ad, and only honored the discount after I pushed back. On top of that, the pair was a floor model AND the box was damaged with a piece of hair inside it, and they still tried to charge full price. In the end, I got them to honor the $40 in coupons -- but the attitude, the snobbish vibe, and the lack of basic customer service was ridiculous. Thanks for the kicks, but you won't be getting my business in the future.

I've been using the Bike Barns services since I started biking to state back in 2006. They're open…read moreduring normal class hours and there's always somebody there to check you in/out. It's located underneath the gym next to the entrance to the soccer field. I've NEVER had any problems here but there have been a few employees I feel wouldn't have done a great job protecting my baby which worried me a little. For example: One time I was picking up my bike and the attendant was playing Guitar Hero. I walked up with my bike to the window and turned in my 2 matching tickets and signed out on the book. He didn't even look up. So, I stood there for a while until he said: "Hey Dude, I know I'm playing guitar hero but if you're trying to steal a bike right now, I will F*%$ YOU UP!!!!" I laughed and he said that there were camera's down there. I haven't seen him there since. Just as an added precaution, I lock my bike up now.

Best place to lock up your bike on campus! It is located near the track field, inside the parking…read morestructure. If you're trying to find it from the bookstore, just go toward the Burk Hall building, and make a right in between the Gymnasium and the Ethnic Studies & Psychology building. You will see an outdoor bike rack, just go through the parking structure ground floor and you will see it to your left. The staff are usually friendly every time I go. They have a little clock on the counter when you sign in/out now so you don't have to guess what time it is. Have peace of mind knowing that an actual person is always behind the counter, keeping an eye on the bikes. I always lock mine up (better safe than sorry) but if you don't have a lock, that's ok too (but at your own risk, of course). Bonuses: they also have a bike tire pump, just in case you happen to need it. No more wet bike because of the rain/mist/fog/whatever, yay! So glad I found this place!

Alan is the absolute best. He has helped build my e-bike which i ride almost daily and also helped…read moreus out when my daughters bike needed repair. He's so knowledgeable and I would recommend anyone needing bike services!!!

Alan is very knowledgeable and nice. He was able to take a look at my bike and help me out with it…read more I'm going to bring in my bikes to him in future!

Best bike shop in SF! Whether you need to purchase a bike…read moreor get a repair, this is your place. The shop itself is well-stocked and welcoming, the prices are fair, and the owner George is super knowledgeable and helpful. I've been coming here since before George took it over, and ever since. I'm so glad for its current rendition. Highly recommended business!

I recently brought my gravel bike here for service and a few part replacements. I love my gravel…read morebike, I should clarify that I love riding my gravel bike I don't particularly love working on it. I brought it to Barbary Coast and had a great conversation with George about what I wanted fixed, issues I was having, and solutions. George was very transparent about price and lead time on both parts and service. When I arrived to pickup my bike I was blown away by their attention to detail and quality of service. -Bars taped perfectly. -Drivetrain was extremely clean and silent, with perfect crisp shifting. -Wheels true. -Hubs rolling smooth. -Brakes bleed with a sharp bite to them. - They even took the time to scotch bright my titanium frame bringing it back to new condition. There were some parts I hadn't anticipated needing to change but George and the staff at Barbary Coast caught them and reached out to me regarding the issues. This shop clearly takes pride in the quality of their service and treated me and my bike accordingly.

I visited this store to purchase stadium seats for our first visit to Oracle Stadium to watch a San…read moreFrancisco Giants baseball game. I learned after I purchased our tickets that our seats are bleacher-type seats with no back support. No big deal whatsoever. Back to Big-5. The two very friendly, welcoming, and helpful employees (Roger & Nicolas) provided GREAT customer service and advised me that Oracle Stadium does not allow stadium seats (boo!). Each stadium seat I was to about the purchase was priced at $39.99-$49.99 each. As a result, I ended up purchasing seat cushions at a very affordable $9.99 each. The store itself was clean with shiny floors, fully stocked with merchandise, and well-maintained. This was a positive shopping experience.

Went here after going to Rei for waders, or a rain suit. They compared to Rei had a limited…read moreselection..... but at least had a selection . The counter person said hello and welcome on the way in but customer service and lack of attentiveness to the stores by the employees is evident. Upside is at least they have stuff in a pinch.