These guys sold me a car on a Saturday and less than 4 days later it breaks down. The guy who helped me with the car promised if there was ever an issue to bring the car back and that they would fix it. I dropped the car off and true to his word they fixed it. They told me it would be done by noon and I didn't get a call until 4pm. He tells me I have to pay for the part before I can take the car home. Problem with that is the part was messed up before selling it to me and wasn't discovered until I got home. I told him that it wasn't good business to promise to fix the car on them, just to turn around and charge me before I can take the car I just got. Then the "manager" comes arguing with me because I signed the contract. And as is was displayed before I signed. I told him legally he isn't allowed to sell a lemon to me. He responds you shouldn't have signed and we have a no refund clause so it's final. If I dont pay he would take the part back out and tow my car to my house like that. Funny thing is, to tow to my house would cost more than the part. DO NOT BUY FROM THIS DEALERSHIP. They are full of lies and the guy who sold to me keeps telling me 1 thing and the "manager" is telling me another. I'm gonna go back up there tomorrow and talk to the owner. This is horrible customer service!! Camera back the next day and was told yesterday's offer was no longer on the table. They were giving free labor now they are adding labor cost to the part that was broke. Smh you can't make this stuff up read more

Great service! Very kind and make you feel like family! Great prices and will work with you! I will be coming back! read more

SFG Auto - Dodge truck - Used Car Dealers Near Me - Austin, Texas

Back in march I inquired about a 2009 ford f150 I was speaking to I want to say his name was bj He asked me to fill out a pre approval form and I did he stated that we got approved payment were a bit high along with interest which was understandable as our credit is low and we were trying to work on it anyways I called our insurance and the advised me not to buy it that it's not worth it too keep searching I told bj and he was upset about it he started searching for other vehicles and tried to get us to switch to his insurance he wouldn't take no for an answer I asked for the proof we where pre approved and he wouldn't send it he kept getting loud with me and had attitudes I left it at that and wrote a review last week about 3 months after this incident I get a call I didn't answer as I didn't recognize the number they called again right away so I answered all I hear is this is so and so from aft auto why did you give us a bad review? I was so confused I said excuse me and he said yeah why did you give us a bad review? I explained why my review was what it was and he said this isn't about your feelings you hurt ours by writing this review he continued to yell at me I interrupted and requested him not call me back or I would have to report him for harassment and he said ok report me I ended up hanging up on him. I went back to my review and sheen that they replied they tried making it seem like it was I didn't have the money to buy it so I wrote my review when I fact I have the cash to buy the vehicle out right but I need to work on my credit. I decided to cook at other reviews and whenever they get a negative review they love to turn it on the customer. They have no people skills and care only about themselves. read more

I want to thank everyone in SFG and a big shout out to our salesman and his team for making it possible for us to get approved for a great vehicle. We bought a 2018 Ford Escape. It was in very good condition, and down payment was very very reasonable. We will recommend people to come on in. They will work with you even with bad credit. Thank you SFG for making it happen for us . read more

These people are terrible. I called in advance as they requested so they could have the car ready. When I arrived, it took them 20 minutes to get it ready. Rude as heck.The salesman acted puzzled by me like he couldn't believe I was really going to buy a car from them even though I had paid for a Lemonsquad eval. When it came time to negotiate the price, he refused to budge even a penny. The car needed at least $1200 in repairs. And the whole place just has a sleezebag quality like selling cars is not really the business they are in. Beware of this place. Don't even waste your time. I am a dsiabled veteran and there was no accomodation offered. read more

Brought Truck from here March 13th, & after the so called inspection, I drive the car literally 2min a block away from the shop & the transmission goes out. Was wondering why the owner Giray before I pulled off , said " it might have a transmission problem " after I already signed the paperwork & the bank approved. Also was wondering why I signed 2 warranty papers for transmission problems potentially, So I call the shop to tell them I'm stuck on the highway & needed a tow , instead they left for the day. Next day they put me in a loaner car & it stops working as well, the same day & tried to make it seem like I did something to the engine , so I'm out of car now & they don't put me in another car , so I'm out of a car for 2 months while paying a note because they sold a bad car & that's after Giray said he would give me my money back because he doesn't like a disappointed customer smh lol he was just talking, I never got my money back & he magically disappears from the dealership for 2 weeks & then another week of being sick , but has communication with everybody else but I cant reach him. I got to the shop & there's an idiot there being rude when I ask for Giray or for a solution, he tells me he doesn't work there, he's doing Giray a favor. So i say " You don't work here, but if a customer comes in & wants to buy a car you can sell it to them right?" He says yes . So another so call owner of SFG texts me saying Giray is still gone & he can help, but once i screen shot him that Giray said he was going to give my money back, he starts saying he can't because he doesn't know the situation smh liars. These are the scamming & fake dealers that act like they are helping, but as soon as you get the car they are rude & dont give af . Fast forward I call the warranty company & let them they knowing sold me a car with a bad transmission the claim was denied for 1st warranty, so SFG & the mechanic place they use Full Throtl told me don't mention it to the 2nd company because they won't cover SFG selling a car with a bad transmission. After calling for weeks to see what was going on with the car which is in my name , I keep being told stop calling them & im calling to much , come to find out later Giray from SFG auto is telling & signing off on things I don't know about & put down money to get the car started, so I was out of a car for 2 months & the car was actually done along time ago, but I'm calling the warranty company trying to get the process going & SFG slowing up the progress because the mechanic they always work with is listening to them even tho the car isn't there's anymore & in my name. During this process Giray tried to make me also pay for parts I didn't ask for or was aware of that he says the warranty didn't cover , never giving me a chance to say yes or see if I could buy them online or anywhere , couldn't believe he was trying to charge me another $997 dollars on top of all the other stuff that had been going on & the car being trash when he sold it to me, these people are the biggest scammers I've ever seen . Finally get my car after almost 3 months & he's still harassing me about money I don't owe him , the mechanic was paid 5,650 by the warranty & 2200 by Giray to get the job started , I didn't owe him for parts he told the mechanic to do without talking to me . Fast forward this whole time I haven't got my plates or tags , I ask him about it he brings up money I don't owe him & have his co workers text & call me , mind you most times I texts & called they didn't answer or said " idk I can't help you" Turns out SFG had lied about actually having my tags , I contacted the Tx TXdmv & they said nothing had been summited, So they reach out & SFG try to say they lost it , but miraculously found they in a folder of another car . They end up being fined for not putting in Title, tags , plates info in a timely manner & a lawyer from the TxDmv is now investigating them. I text to see if my plates finally came in , I get a text back two days later saying " yes " I go to SFG to get them & Giray the owner will not give me my plates , which TXdmv told me is against the law. So I ask & he keeps wanting to talk first , I say " just give me my plates the lawyers can talk about the false tabs you're trying to have me pay , after saying I'll get law enforcement involved he wants to change his tune , but pulls out his phone trying to get me to agree to false damage on loaner car & towing fees, this man was insane , after saying No & I don't agree 10 times , & threatening to get police involved he finally gives me my plates while still recording & tells me , the car worked , you got warranty didn't you & it's fixed . I say yes after the transmission goes out 2min down the street & after you lied to the warranty company you scammer . He process to tell me I'm not welcome there anymore & he did me favor getting me the car ‍lol I would never go back there or do business with SFG & Giray , the defi read more

Great customer service. Good cars to choose from. They provide in-house financing and their application process is fast and easy.

I came here to buy my first car and they made the process so simple! Very upfront bout pricing. I saw a car ad on car gurus and they offered that exact price on the lot. Also very honest about the pros and cons about a car, they won't lie to you!! They also answered every single question I had the customer service was stellar. Id definitely recommend you buy here. read more

It is convenient that you can make your payments on the phone. Very friendly business. They make sure that you are happy with the car before you make your purchase. They explained me the process very well. Buying your first car would be very frustrated. They made the process very easy for me. I am very happy with my car. Whenever I have an issue, I just call them, and get an answer. Excellent customer service. read more