Shabuya's second location in Kapolei is such a win for those of us who live on the west side! So convenient and just as good as the original. Wait time wasn't long at all, and there are plenty of tables inside, making it great for groups. My go to is always the spicy miso broth. Super tasty with great flavor and the perfect level of spice without being overwhelming. The meats are high quality and come in good portions, which makes the experience even better. The buffet bar is the same setup as the first location, with a wide variety of noodles, vegetables, additional meats and seafood, plus tons of sauces to customize your meal. So many options to choose from. I really enjoy their fish ball and raw eggs that I can cook with the ramen! I wouldn't skip the original fried chicken. It's so good we had to order more than five bowls of them! Crispy, flavorful sauce, and totally addictive. Service was fast and the servers were very attentive throughout our meal. Overall, an excellent experience and I'm so glad we now have a Shabuya closer to home. Highly recommend! read more

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My family goes to shabuya frequently in California so when my hubby found one near Oahu we had to go. Unfortunately, getting one of the worst food poisoning has made me not want to return. I am not sure from what but there were flies near the buffet especially by the seafood section & just walking on the windows. Maybe it's the food handlers and lack of proper hygiene (blah). Who knows... Service was good, nothing spectacular. I just can't believe this had to happen on my last night in Oahu. read more

My husband and I came here twice and had a wonderful experience each time. Little tip: if you are headed there, get your name on the list as you get closer to the restaurant to decrease your wait time! Upon walking in, you'll see the bar seating, and to the left and right, you'll see tables to eat. They have a patio seating (still enclosed) and indoor seating. In the middle of the left side, they have the veggies, seafood, carbs, and sauce bar. Not going to lie, it is so hard not to fill up on all the stuff they have at the bar- from napa cabbage, baby corn, sweet potato to mussels, fish, squid, and udon, ramen, and low-carb noodles- there's something for everyone! My husband got the spicy miso broth, and I got the tonkatsu broth, and they both didn't disappoint! For our meats, we got all the beef ones, but our favorite was the wagyu. Thin enough so you don't feel like you're just eating a hunk of meat, but still satisfying! Each tray of meat comes with 3-4 slices, so we would get 6 trays at a time, since it does take a little time to cook. I suggest that you put the veggies that take a little longer to cook, such as sweet potato, kombocha squash, and broccoli, to cook first, and then put in the meat once they come out. All in all, we are going to come back again! For the price ($32.99 USD, I think), it was so worth it for all the protein and veggies we got!! read more

Absolutely amazing customer service from our server! It was our first time here, and he made sure to explain everything thoroughly. All the food was incredible and the inside of the restaurant is brand new and so clean I think for the quality of food and amount of food that you can have it's actually a great value! read more

Shabuya - Japanese Near Me - Kapolei, Hawaii

Celebrated a birthday here and everyone enjoyed their AYCE $23 lunch. Honestly, there's only so much you can eat, so we focused on the meat and fresh vegetables. As for the appetizers, the Karaage and Japchae were good, but I would pass on the gyoza. The fish and seafood weren't as fresh as I would have like, hence the docked star. Other than that, there was a wide selection to choose from the fresh food bar. Seating for 6 in a booth is somewhat awkward in that when a person wanted to get up to get something you either have to ask everyone to get up out of their seat or ask the person at the end of the booth to get it for you. I asked the staff if Shabuya does anything special for the birthday person, but they do not. read more

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I came into Shabuya around 6:29 PM and overall had a really good experience, definitely leaning toward 4 stars. When we first got there, there were quite a few people waiting, but the process was smooth. We checked in with the hostess, joined the waitlist through our phone, and got a text when our table was ready. The wait honestly wasn't bad at all. I did ask if the bar was open seating since there were only two people sitting there, but they let me know it wasn't because they had been slammed all day and the bartender had just come back from break. I get it, it just would've been nice as an option. Let me tell you... I got their "adult Capri Sun" (a strawberry lychee slushy) and it was SO good. Like dangerously good lol. Food-wise, I actually loved the curry rice and karaage more than the hot pot itself, didn't expect that! The salad bar had plenty of options, and there were a lot of seafood choices too if you're into that. The only thing that felt a little limited was the thin meats since you can only choose up to eight at a time and it was a controlled item to order as the server stopped by. Nevertheless, they looked like premium ribbons of meat. Service was great. Our server was attentive, and once we placed orders, the food came out really fast. The vibe of the restaurant is super nice too, very sleek, clean, and modern. I love an all-black aesthetic, it just looks put together. My only real issue was the bathroom, two stalls had toilet paper placed in the corner by the toilet, which just didn't feel hygienic. Also, the hostess/manager (she was wearing a white blouse) ran after us to let us know we couldn't take our Capri Suns to go lol. I mean... I get it, rules are rules, but it did catch me off guard. Overall, I really did enjoy my experience and would come back! Just a few small things that could be improved. read more

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Party of 1, I always request the bar. I absolutely love that you get your own little burner, and service is fast (being that its just you and the bartender) read more

Shabuya - Japanese Near Me - Kapolei, Hawaii

Very good foods and meats quality is excellent. Relax atmosphere. Not crowded at all for lunches.

Lunch time! My first time lunching at this location was last summer, and sadly I neglected to post a review. Thankfully, I visited for lunch today and decided to defy procrastination by posting a review at the earliest convenience. 1. Yes, there's parking! The restaurant has their own lot, which is more spacious than I expected (I believe this was formerly Outback Steakhouse). 2. Yes, per posted signage above the entrance, they do serve lunch everyday. Per the menu, lunch hours are Monday thru Friday, Open (11am per Yelp) to 3:00pm; excludes Holidays, Sat, and Sun (as per the menu). Lunch pricing is $22.99/person. 3. Yes, there is time limit. Lunching time = 90 minutes. Our server informed us that he would provide notification when the time limit was near. 4. Yes, diners will choose their broth first (we chose original), and are allowed 8 meats and 3 appetizers at a time. Aside from these choices, diners can help themselves to the many offerings/choices at the salad bar. These include banchan, vegetables, fish options, and sauces. There is a drink menu (a bar is located just off of the entrance) available which includes soda and alcohol. 5. Yes, we ordered mostly chicken for our meats, but also chose to try the pork belly and beef toro. As the meats are thinly sliced, they cooked quickly and easily in the hot broth. The vegetable choices at the salad bar included cabbage, broccoli, and mushrooms. We tried the gyoza and chicken karaage from the appetizer menu.....decent but small portions. 6. Yes, we felt 90 minutes was sufficient for us; we started to get full as the 1 hour mark approached. 7. Yes, service was very satisfactory. Our server explained the process of ordering and self-service clearly, and checked on us periodically throughout the meal. I appreciated that he came over with broth and water refills readily. Very good service. BOTTOM LINE A decent hot pot AYCE in Kapolei. I thought the lunch pricing was very reasonable for what's included. Recommended. Lastly, I'm glad I had the opportunity to post this review today. read more

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The tonkatsu broth was so watered down. I suggest you guys sell out instead of stretching it. Was junk!

OMG I LOVE Shabuya. I've been several times and it truly never misses. Our most recent visit was for my husband's birthday lunch and the team made him feel genuinely special from start to finish. Weekday lunch pricing is incredible. For under $25 I left completely full and so happy. It's such a good value for the quality and level of service you get. Service is always on point. Tables are cleared quickly, water is constantly refilled, and the meat comes out fast. I especially love that they never make you feel like a burden for ordering more. Instead they proactively ask what other meats you'd like to try, which really sets this place apart. The vibes are great and the whole experience feels smooth and well run. We leave happy every single time. My only small wish is that they had enoki mushrooms, but they do have wood ear mushrooms which I love, so it's an easy trade off. Consistently excellent and one of my go to spots. read more

Shabuya - Hot pot meats/broth/chicken - Japanese Near Me - Kapolei, Hawaii

There are plenty of parking for this location and definitely less crowded than the one at Ala Moana Center. The selections and menu seemed to be the same. We got the tonkotsu and sukiyaki soup base. Both were great although I preferred the sukiyaki with a raw egg as dipping sauce. Their meat was nice and fresh and they refilled the veggies and seafood stations often. Staff worked fast and worked well together. Orders came out quickly and precisely, and the restaurant was kept clean. read more

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Excellent service!!! Fresh meat!!! Our waiter was super attentive!!! Excellent price for lunch!!! read more

Shabuya - Jap Jae , beef toro - Japanese Near Me - Kapolei, Hawaii

The ambiance was busy but not obnoxious, and we took a table outside. Plenty of seating in this place too which is nice. Nobody likes a long wait. The food was ok, it was in the middle range of I won't write home but would still come. The broths were ok and not one really stood out to me with flavor. I liked the cold bar of self serve toppings though, so that was really cool. The meat trays choices were plentiful but all tasted the same to me. The service was good but could tell he was being pulled in many directions. It won't be my first choice or my last. read more

I normally don't return as soon as I did after poor experience, but my friend insisted on going here for dinner. I am so glad we did! They over exceeded my expectations this time around! Chels was our main server! She really delivered great service and I would like to say she is the epitome of Ho'okipa(hawaiian word for hospitality)! Reason being, she was constantly checking on us, kept that smile going, you never seen struggle on her face. And very approachable! Oh, kudos tho for Irieelovee for checking her section for a little bit, she gave me straws and instantly removed the trash! It's all in the details! Food.... Again, always the best.... This time around, I did try the blue crabs in my broth with Sukiyaki and it did not disappoint! I believe it added more umami in my soup base. Everything came relatively quick! With the exception of soy glazed chicken that took a bit extra time and then I realized others were also missing the chicken. Our server was very apologetic and ensured they were working om it. I would definitely recommend getting that blue crabs or at least two for the broth and meat too! Give some extra time for the fried chicken though! My favorite is still going to be the toro. Overall, an amazing recovery from my last(and also my first) visit! I would definitely be coming back again and probably try to get Chels if I could! Thank you so much for a great time and the recognition from the front (shariah?) really kicked off this experience and prompt seating! read more

Going to Shabyu during a work lunch is a no-no as I suffered a kanak attack quickly after! Their lunch special is such a deal which will leave you super full. Make sure you wear a dress or your stretch pants because it's all you can eat! My colleagues and I went during lunch (during the week) for a celebration and it wasn't too busy. We did make reservations so we were quickly seated. I like that you can get pupus and aren't stuck only with the hot pot items. The meat is small kine thin, but it's good since the meat won't get chewy. They have a larger variety of veggies, some seafood and a lot of sauces. Service was great and also really fast! Parking wise, there's a lot and perhaps you could park in the Home Depot area or by Starbucks if you really had to. read more

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First off...I would like to say the overall experience was very good. Clean, fast, efficient, & a delicious variety of food. Smoothies were on point too. We were thoroughly enjoying ourselves until our server, Benji, came and closed the window shade at OUR table without even asking. I stared at him wondering why, when he stated that the table in back of me wanted it closed. No sorry. No nothing. We were actually enjoying the rainy day while sippin on some hot soup until that point. TBH, if he just asked me, I would've said "Yes, no problem". So, without sounding dramatic, I immediately lost my appetite after that. read more

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Shabuya is that spot.. the kind of place you walk into and instantly know you're about to eat good. The ambience is lively and fun, with the perfect mix of upbeat energy and cozy vibes. It feels like a full-on celebration even on a regular night, and when the staff breaks out their hype Happy Birthday song, the whole restaurant lights up. The broth options are flavorful, the meat quality is solid, and the sides and veggies stay stocked and crisp. It's one of those meals where you keep telling yourself "last round" but somehow you're still grabbing more. read more

The layout is always fresh and plenty. Service is on point, friendly and patient. Place is clean!

Never been to a 'hotpot' restaurant before... ever... had preconceived notions that there was one large bowl of soup that may have at the most, split into two, so there would be two broths simmering...Wrong! Anyway, as one person in our party of 3 requires a walker due to a recent medical condition, we parked in 1 of the two handicapped parking stalls fronting this place (the former Outback Steakhouse). Check in first upon coming in... will be asked your name and cell phone number (perhaps for future promotions texts?) ... Waited less than one minute (we were there about 11:18am today, Thursday before being seated. We were seated past the salad bar and just there in the partial booth and two seats table facing the kitchen. Our server was Ms. Kaliena, who asked if we were here before, i told her no, my brother said he had one time before... This location opened just a few months back in May, she said. I was so ignorant in my thoughts of what a hotpot place was - specifically this, as my brother said this is more like an updated version of the traditional hotpot places... Each seat has their own cooking burner for their own soups... brother chose sukiyaki, his wife chose traditional miso, and i chose spicy miso broth... there were two more other broths available. She was nice and pleasant to tell us how to do things, what to choose, etc... so we can choose up to 8 trays at a time of meats and 4 appetizers at a time. We chose the pork belly, beef toro, beef blade and natural chicken. We chose chicken karaage, volcano chicken karaage (sauce yes makes it spicy... maybe a 3 out of 5 on heat/spiciness) and some chop chae. Throughout we chose more chicken, including the soy glazed karaage, and I fell in love with ordering more of the volcano chicken karaage. Now before you think we ate so much, please note these came in 'small' bowls that they put in 2 or 3 at the most morsels of karaage. I was so ignorant again of a hot pot place, they saying it was a salad bar.. so i chose things to put for a regular toss salad, but could not find any 'dressings' like French, Thousand Island, etc.. ha ha.! Brother had to tell me no, those were to put inside your simmering pot of soup. Ahh, the lightbulb turned on all of a sudden! Ohhhh... For $22.99, this place was worth its price for all you can eat until 3pm! Now i tasted brother's sukiyaki broth... good but then the 'sweetness; came at the end... to me, too sweet. didn't try my sister in law's regular miso... but should be like all others... but mine... mine being the 'spicy miso' was very tasty until about later as you sit and it still simmers... having the water escape through being boiled and now the saltiness became SO OBVIOUS... Yes, even with our server, Kaliena giving me more broth... so just be careful and warned... the spicy miso broth will become saltiER and more noticeable as time goes by... it was very obvious... But to be honest, the meats are sliced almost paper thin---no joke... to me, i could NOT differentiate what part of beef or if i was eating the chicken slices... Plus, do not overdo on dunking the meats into the different sauces at the salad bar... they taste GOOD ON ITS OWN... Yes, i would come again... even the other two in my party was thinking of coming here once per month for the $22.99 special! I still would rate it 5 stars, even though two 'cons' if i would call it that... 1) the spicy miso broth would become quite salty as it continues to cook on the burner and the water evaporates, 2) the meats are really sliced thin... and i do mean T-H-I-N. My brother told me there was a 90 minute seating limit... but we took 63 minutes from start to finish and never felt rushed at sitting there... Highly recommended! read more

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My family and I went there on a Sunday and it's $32.99 per adult. Drinks not included. All you can eat buffet. You have to make sure you don't eat anything before going here. We left feeling beyond stuffed. Service was fast and friendly. The place was clean, organized and definitely lots of people. read more

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Went during lunchtime and it was busy. The service is excellent, the food you order comes fast and they have a really good selection of vegetables to add to your shabu shabu. We had the karaage chicken appetizers and it was really good. I would definitely be back! read more

Kept the broth comming. Slow with the protein orders. Lunch only gave five choices. So you are dependent on getting your fill with vegetables and starch. Only four choices per order, but as said., Slow to deliver. If you have more than one guest. Would be an Idea to keep your orders stagared to keep the protein comming. Or you will hitting the vegetables and starch bar a lot while waiting for your protein. read more

The very first thing that hit me at Shabuya Kapolei wasn't the food - it was the dishes. Stinky, dirty dishes. BIG TURN OFF at the start. The veggie bar plates are stored under the buffet counter, right where dusty fans blow directly onto them. Some of those plates were actually DISGUSTING: dusty, wet, stuck together with food debris from the night before, so stink!! I've worked in restaurants, so I can only imagine what the dish pit looked like at the end of the night. Please - change out the soaking water more often or give plates a final rinse and dry before stacking. It's basic, but it matters. The food itself was decent, but honestly the variety and quality don't compare to our go-to spot, Rokaru. The pupu selection was super minimal, and we didn't like being charged dinner prices at lunchtime without getting the full dinner pupu menu. Checking in was another headache. We were second in line before opening, but the iPad system bumped us down to fourth. When staff finally came out after opening, they tried checking in people from the opposite side of where the line had formed - total confusion. Guests literally had to correct the hosts and organize ourselves. If they want a certain check-in order, put up signs and arrows. Don't leave paying customers to figure it out cuz no one appreciates being seated after people who came after you. Overall, the food was okay, but the cleanliness, variety, and organization really dragged the whole experience down. Our server was good tho! Probably won't be back, but I can see how this would be loved by the westside. read more

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Service was great, food quality was what you expect from Shabuya, and the location is clean and well kept. Overall I liked the location better than the Ala Moana one. Service was quick and the waitress was very attentive. Food was traditional hot pot, the meat was sliced well and the seafood seed fresh. Will definitely be back! read more

Shabuya - Japanese Near Me - Kapolei, Hawaii

This newly opened restaurant has taken over the Outback location in Kapolei, right across from Costco. We're thrilled they opened here, especially since we used to drive all the way to the Ala Moana location just to enjoy their food. Thee restaurant is a great size which includes many tables for dining, a bar area where you can also get seated to eat, and an outside area which I do not recommend. The last time we were seated there, there were many flys and although we were disappointed, out server did offer us a seat at the bar since they were very busy and did not have any other seats available. One feature we love is the Yelp waitlist. It's so convenient to know where you stand in line and avoid the long wait times just to get seated. If you're a hot pot fan, this spot is a must-try. The AYCE dinner is priced at $32.99, which is pretty reasonable considering the variety they offer. The buffet includes a great selection of veggies, noodles, seafood (crab, mussels, clams, shrimp, and fish), fish cakes, kimchee, various sauces, and garnishes. Lunch is slightly cheaper at $29.99, but it doesn't include crab, some noodles, fish cakes, or their premium meats. You order your meats through the server, who will bring you up to 8 items at a time. We especially love the pork belly, and occasionally get the toro and ribeye. This location also has an expanded izakaya menu with options like fried chicken, japchae, takoyaki, gyoza, soybeans, and even curry and rice. The service has been excellent each time we've visited. The staff is friendly, attentive, and welcoming. We really enjoy coming here and would definitely recommend it! read more

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All you can eat: appetizers, meats (wagyu, pork belly, etc.) veggies, noodles for a great price. It gets busy around 6 on Fridays btw. Friendly staff. Sometimes cannot get to you right away though. Especially when you have a 2 hour limit. read more

Shabuya - Japanese Near Me - Kapolei, Hawaii

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We normally like going here cause it's less crowded than the Ala Moana location. However, this last time we went we were so grossed out but the amount of flies swarming inside. They were around the buffet area, on every single railing above the seats, and landing on our tables and food. We spent most of our dinner shooing them away from our dishes. Idk if they have an infestation or what's going on but I hope they fix it asap cause the customers near us were also super grossed out. read more

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Lots of free parking on the West Side! Great service from Michael! Thank you so much! Our party was stuffed from the plethora of AYCE vegetables, meats, seafood, noodles, sauces and appetizers! Great atmosphere! Make sure you have your whole party to be seated. I'm so happy there's a Shabuya on this side of the island! read more

Shabuya - AYCE- what's not to love??!! - Japanese Near Me - Kapolei, Hawaii

As a fan of the Shabuya location at Ala Moana, I was excited to try out the new location in Kapolei. I came here on a Friday night with my family. We joined the waiting list and didn't take long to check in with the hostess and get seated. Your whole party needs to be present before you are seated. There is ample space with a bar area, a private dining section, and a full dining area. For children, they will measure their height to see what the cost will be per child. My two boys were under 40 inches, so it was $10.99 for each of them. The self-serve vegetable, noodle, and seafood bar was conveniently located in the middle of the restaurant for easy access for all diners. There was a bar section where diners could enjoy their hot pot while watching a sports game like football or basketball. Very cool! It was very busy, so we had to flag down our waiter to ask for more water, rice, or more meat. Other than that, they were very friendly and helpful. Happy Eating! read more

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We went for weekday lunchtime; price was $22.99/person All-You-Can-Eat, an unbeatable price if you're a big-back like me. Awesome customer service from the moment we stepped into the restaurant and throughout our dining experience. We wanted to wait for the hype to die down a little before trying this location, because as always, everyone gets excited when a new restaurant opens on the west side. Waitlist is now available on Yelp too! Our server's name was Bean and he was fantastic! I recognized him from Sushi Bay and he's always been very personable and friendly. He checked on us frequently and got our meat orders to us quickly. Bean informed us at the beginning that they do charge $5.99 per plate of extra uneaten food, so just a heads up if you have wasteful picky eaters in your party. This location has additional appetizer options for dinner time. We didn't get to try them since we were eating lunchtime, so I guess that means we'll be coming back! read more

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Big fan of this chain as we have one in Northern California. Sadly the one back home doesn't take reservations so we stopped going there. This one here in Oahu is very new, clean, has great staff and down Yelp waitlists! We went for a late lunch/early dinner to avoid crowds and it was the right call. Walked right in. This new location is very clean, spacious and has a great, attentive staff: We'll definitely go back when back in town. read more

Shabuya - Japanese Near Me - Kapolei, Hawaii

So happy the opened a restaurant on the west side. When you just want soup, comfy food this is the place. Atmosphere is casual, clean, modern. You pick your meats, seafood, vegetables, and sauces. So many to choose from. The soup base is your choice as well. Everything was so delicious and amazing. Staff was very welcoming, attentive m, and prompt. Love this new spot! See you there peeps! read more

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My family's first time eating at this Kapolei location for my birthday! Loved that you can join the waitlist, just need to be within 5 miles of the location! Upon checking in, we waited maybe 5-10min and we were seated at a booth! We requested a booth so we wouldn't feel squishy. Totally loved the space in the booth! Menu was reader friendly and pictures help decide on meats quick! I appreciated that it wasn't a lengthy menu to read through, just straight to the point! Customer service was amazing! Our server got held up with a bigger party, but he still made his rounds to check in on us. Can't wait to go back here again! read more

Shabuya - Yummy goodness! - Japanese Near Me - Kapolei, Hawaii

Update: they're open for lunch now with the discounted price on weekdays! Service is good & so is the food read more

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I am so glad they opened a location on the west side so I don't have to drive to Ala Moana anymore. I came here on a week day with my family for lunch. We were able to put our name on the yelp waitlist prior to arriving which allowed us to get seated upon arrival. We got the lunch AYCE special for $22.99. I got the tonkotsu broth (my fav). We were allowed to order 8 meats per order for our party size (3). There were limited appetizer and meat options due to the special but i can't complain for the price paid. For the most part our server was attentive. We utilized the 90 minutes to the max and left full! Definitely will be back the next time I visit family! read more

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Super nice and clean! Service in Christmas Eve was outstanding. Attentive and quick delivery of your meats order. Dinner was AYCE for 32.95. Lots of meat selections, broth selections and appetizers. Just be warned that you may order 6 meat sections at a time but, portions are about 4-6 very thin slices but, it's all you can eat. The Tonkotsu and original broth were delicious and many choices on the vegetable buffet along with noodles, seafood, and sauces to choose from. So worth it so go check them out if you in the west side. Sorry I forgot to take pictures! ‍ read more

We went to the Ala Moana location couple weeks ago, but the kids were craving hot pot again -n- we were on the west side. We did NOT know there was a Shabuya in Kapolei. Our check in experience was kinda junk cuz I joined the waitlist, we were waiting for over an hour (past the time it said our table would be ready), then got kicked out when we were #6 in line. When we were trying to check in with the host, it was confusing because there was 2 areas when you walk in the door - one open kinda bar looking area -n- then the area when you actually go in the restaurant. But there's a glass door kinda separating it with the sign that points to check in, which could be for both areas. We were waiting in the first area because there was a few people in front of us checking in there. Then when it was our turn, while we waited for the host to come back, we were the only ones in that area, -n- everyone who came in after us bypassed us, basically cutting in front of us, to go in the restaurant side to check in with the other host -n- they got seated first. We had to wait another 1/2 hour to get seated. Whe we finally got seated our server was super nice, friendly, -n- engaging! He made conversation -n- joked around with us. Food was good as always! We ordered a carafe of the lychee yogurt soju -n- that was super refreshing -n- delicious. The place was cleaner than the Ala Moana location -n- definitely less busy once you get seated. We would probably make the drive here just to eat at this location. read more

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Appetizers are included! Other shabushabu's charge separately which makes you think if you really want to go there or here

This is a follow-up to my previous visit, and I'm happy to report that things have definitely improved since the first time I came here. First off, mahalo to Tyrone for taking great care of us during our return visit. He was attentive, fast, and really helped make the experience smooth from the moment we sat down. The biggest highlight this time around? The meats came out super fast. That's a huge improvement from our last visit, where we waited quite a bit. Not only that, but the seafood and vegetable selection also seemed larger and fresher this time, another big plus. The wait time overall was much better too. Last time, there were only a few parties ahead of us and the wait felt long. This time, there were 11 parties ahead of us, but somehow, we were seated quicker than expected. Once we sat down, Tyrone came by right away, took our order, and before we knew it boom! Our drinks and meats were already coming out. I really appreciate Shabuya for taking customer feedback seriously. That tells me they actually care about what their customers are saying, and more importantly, they're willing to make changes based on it. That kind of professional courtesy is rare these days, but it's exactly what sets a great business apart. To the team at Shabuya Kapolei: keep it up. You're doing it right. I hope other businesses take a page out of your book. Listening to feedback, improving, and treating your customers with respect , that's how you become a top-tier establishment. Overall this time a 5/5. read more

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