Terrible service and employees have no knowledge and are very unhelpful and rude. Better off going…read moreto orileys

Odd visit..I called prior to coming here because Hawaii Food Bank listed Napa Wahiawa as one of the…read morespots we can donate food too and they will pick up. The guy on the phone confirmed and I made my way over to drop off the bag. Knowing that they support another local non profit, I'll be sure to give them some business when I actually need an auto part! Ps. The parking lot isn't the best. Pulling in is swift and easy. However reversing back out onto incoming traffic on Wahiawa's most busiest road is so not the biz.

I wanted to give a shoutout to Aaron at the Mililani AutoZone for the excellent customer service…read more For anyone who doesn't know, after 5:00 PM the employees typically can't go outside to help with installations because there are usually only two people working the store, and it's a safety policy--which is completely understandable. I came in needing a new battery and was ready to try installing it myself. I asked Aaron if he could explain how to do it, and he took the time to walk me through the process with clear, easy-to-follow instructions. As it turned out, there happened to be a third employee in the store, so Aaron was able to come outside and help me after all. I was so grateful. He explained each step as he worked, which made it a great learning experience for me. I really wish I had cash on me because he absolutely deserved a tip. If you're ever at the Mililani AutoZone, I hope you get Aaron. He's kind, patient, knowledgeable, and genuinely cares about helping people. Mahalo, Aaron! I truly appreciate your help.

I was not recognized while waiting in line. Then rudely informed I was in the wrong line…read more Need customer service reorientation.

Reasonable prices excellent customer service and clean environment. David and his team are the best…read morein town

Great service and fair prices. They did a great job on installing my offroad tires. I would…read morerecommend this shop for all of your automotive needs.

Came in to get a replacement car battery and installation... the girl helping me was very nice and…read morepersonable... she was able to replace my battery and got me going on my way in 20-30 minutes

The Wahiawa location has bad service. Not customer friendly…read moreat al. I drive a bit further to the Mililani location.

onderful junkyard. went in needed 2 fenders for my 93' C3500 and they had just gotten a truck in…read morelike mine. came in a little late and pulled both fenders and he even let me stay a little past closing to finish pulling them off. new fenders online are 600$ a piece. Arthur gave me a steal both for 100$.Both fenders were in great condition no cracks only fading paint. Best prices i've ever seen in a junkyard.

Horrible customer service. Don't bother trying to call, you will just get hung up on.read more

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

Every car I've ever seen from auto land is borderline clapped out, a junker or a rust bucket. They…read moreask top dollar for vehicles that are not even close to good condition. No disrespect to them. Just my experience.

Super happy with these guys. It was easy to make an appointment, they were very transparent and…read morecommunicated a lot. Were fast and efficient.

Waste of time. Called to make an appointment@ 10am. Got helped @3pm. They didn't have my part in…read morestock and requested I get it from the dealer. Came back and they refuse to use the part even tho it's a genuine Kia part from the dealership. Come here if you like wasting time. I'm never coming here again.

Safety check expiring? Mililani Auto Repair shop is where I go to get my safety check. It's $26 and…read morethey take cash or card. Pro tip: Avoid coming around 12-1pm, they close down for lunch and the line gets backed up. I came in last time right before their lunch break, and you could tell that they were going quickly to get through all the cars waiting so they could go on break. Overall, they are really friendly and even with the line it seems to move very efficiently. It does seem a little dangerous when the line of cars goes out of the parking lot and there's a pile up of cars on the side of the main road. Service is friendly ,efficient and I will come back next year when my safety expires.

This review is for their safety check inspection service. Been coming here the last few years for…read morethis service. Busy mid month and at the end of the month, for obvious reasons. They seem pretty efficient but what annoyed me is that I did not realize is that one line is for re-inspect and the other is for the regular inspection. First time I've encountered two lines. The dude (younger of the two) who came to my window said, "you got your papers for re-inspect?" I said, um re-inspect? Then he tells me, "yeah you're in the wrong line." And just walked away. Mind you, I'm parked in the middle of the long line and had to get out of line and turn around in a tight spot. Ugh. Then I could only assume that the other line was for regular inspections. But there is no sign to indicate what the lines are for. Pretty rude on his part too. I get that they're busy but a little customer service goes a long way. Remember, we're patrons of your business.

Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

Extremely fair, kind, and knowledgeable. Will go to Autofix Hawaii first for all future mechanic…read morework. Unbelievably fair prices and you can tell the owner is an honest, hardworking guy. Couldn't be happier with the service provided. Thanks, Charles!