Terrible service and employees have no knowledge and are very unhelpful and rude. Better off going…read moreto orileys

Odd visit..I called prior to coming here because Hawaii Food Bank listed Napa Wahiawa as one of the…read morespots we can donate food too and they will pick up. The guy on the phone confirmed and I made my way over to drop off the bag. Knowing that they support another local non profit, I'll be sure to give them some business when I actually need an auto part! Ps. The parking lot isn't the best. Pulling in is swift and easy. However reversing back out onto incoming traffic on Wahiawa's most busiest road is so not the biz.

I was not recognized while waiting in line. Then rudely informed I was in the wrong line…read more Need customer service reorientation.

Went back to buy some stuff for my truck and still no credit to my account but the same cashier was…read morethere, great service again. Same manager was there too, credits my purchase due to not receiving my $20 credit from last transaction and applies a small discount for inconvenience. He was much more compassionate about my situation and advised me that they fixed their system due to my last encounter and even admitted that the last issue was due to a stocking error. I'm glad they made an adjustment for their staff, I enjoy AutoZone.

Great service...owner was able to get me high performance special tires for my Model X Tesla...that…read moreTesla dealership didn't have in stock the Germany made General Tires, that are for hi-performance tires for cars driven on Auto-von...where there's no speed limit... Replace from tires with Mitchelin hi-performance tires....not cheap...but rides better than Korean Hornbook tires.. Safety and performance are important!!!

Great service and fair prices. They did a great job on installing my offroad tires. I would…read morerecommend this shop for all of your automotive needs.

The Wahiawa location has bad service. Not customer friendly…read moreat al. I drive a bit further to the Mililani location.

I've never had as bad experience in an auto parts store. A manager named Sky was very rude to me…read more While i was standing at the counter she was on the phone swearing, said the Fuc# word 6 times. To me there isnt ever a reason to say that word in front of customers. I hopefully never want to be in that position again.

I called with a simple question about recycling. The guy on the phone said he couldn't help me and…read moreimmediately hung up. I assumed the call dropped, so I called back and politely said, "Sorry, I think we got disconnected." Before I could even finish my sentence, he snapped "Can't help you" and hung up again. Incredibly rude, dismissive, and unprofessional. If this is how they treat people asking basic questions, take your recycling elsewhere. There are much better options on the island. Screw this place! and the idiot on the phone.

If you can find your model of vehicle. Can negotiate price slightly. Wear closed toe boots or…read moreshoes. Take good gloves and tools!

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

Super happy with these guys. It was easy to make an appointment, they were very transparent and…read morecommunicated a lot. Were fast and efficient.

Waste of time. Called to make an appointment@ 10am. Got helped @3pm. They didn't have my part in…read morestock and requested I get it from the dealer. Came back and they refuse to use the part even tho it's a genuine Kia part from the dealership. Come here if you like wasting time. I'm never coming here again.

Gregg and his team always provide honest, dependable information about what is wrong with our…read morevehicles so we are able to make informed decisions about what to do. The prices are fair. They are responsive. Highly recommend.

Safety check expiring? Mililani Auto Repair shop is where I go to get my safety check. It's $26 and…read morethey take cash or card. Pro tip: Avoid coming around 12-1pm, they close down for lunch and the line gets backed up. I came in last time right before their lunch break, and you could tell that they were going quickly to get through all the cars waiting so they could go on break. Overall, they are really friendly and even with the line it seems to move very efficiently. It does seem a little dangerous when the line of cars goes out of the parking lot and there's a pile up of cars on the side of the main road. Service is friendly ,efficient and I will come back next year when my safety expires.

Great service and communication and very knowledgeable. Super cool guy if anyone looking a mobile…read moremechanic contact him you won"t regret it.

Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!