!!!!READ BEFORE PLACING AN ORDER!!!
I placed an online order through their website. I ordered combo over rice (which is chicken and lamb), and asked for hot sauce on the side. When I went inside to pick up my order, there were no other customers, there was only one employee behind the counter, and then there was one supposedly manager on his laptop. When I got home, I saw that my order was incorrect, only contained beef, no chicken and no hot sauce. When I called to speak with the manager, he gave me his phone number so I can send him a picture of the incorrect food that I got, which I did and I also included the receipt. He then called me back, asking me to send the receipt again, which does not make any sense because I already sent a screenshot of the receipt. Then he asked me if i order through DoorDash or their website and I told him I ordered through their website. When he asked me how can I make it correct and if I could come back in, I said no because I live 30 minutes away and I'm not driving back 30 minutes. I asked for a refund which then he starts yelling at me and then started cussing at me, calling me a motherfucker. I called back asking for his bosses email address, which he sarcastically said very fast & hung up. I called back multiple times asked for his bosses email address so I can send the recordings of our call, which he stated he doesn't care what I do & email whoever because I'm not his boss. He kept declining my phone calls & would not give me the correct email address so here I am writing a review. I've been wanting this restaurant to come to Texas since I tried it a couple years ago in New York, but clearly this manager and restaurant does not hold up to the standards like in New York and so I have no doubt in my mind that this restaurant will close soon because the manager there is terrible and has no idea what he's doing and rather be on his laptop watching YouTube, then care about the restaurant or his customers. read more