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    Shake Shack Bellevue Square

    3.4 (65 reviews)
    Closed 10:00 am - 12:00 AM (Next day)
    Updated 1 week ago

    Order Shake Shack Bellevue Square Takeout or Delivery

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    SHAKE SHACK BELLEVUE SQUARE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Krissm A.

    Our first visit to a shake shack Bellevue and wasn't really impressed with the service, the staff wasn't nice and the iPad ordering was very confusing, it showed the offers the purchase more then $15 and you get a free fries then when we got our order it didn't come with fries. I felt pretty ignored at the front when I tried to bring it up. Then a manager came over and explained and gave a few promo cards. Then they were out of ranch when I ordered a side of onions rings, they didn't say they were out just sub it with another sauce. I get it they out but at least say sorry we don't have any ranch at the moment. All good.. food was subpar. Onions rings weren't worth the price. Bathrooms were filthy not cleaned or refreshed either toiletries. Wouldn't visit again.

    Chicken Shack
    Nadia S.

    I've been to the Shake Shack in Bellevue square a few times and it never disappoints. It does get busy, so there's usually a 15-20 minute wait, but the service is still well organized and worth it. You can order ahead or use the kiosks, which makes things easier. The quality has been consistent every time. I usually get the Chicken Shack, chicken bites, and cheese fries, and everything has always been fresh and delicious. Definitely a reliable spot when you're craving Shake Shack.

    Sandra L.

    Ordered a mushroom burger, comes with lettuce and tomato and bun, French fries, and a big shake! Service was quick and restaurant was filled of patrons

    The Big Shack
    Jeremy L.

    Ah yes, the overpriced fast food joint. The burgers here ARE delicious! They're just small and not worth it really. I only come when I find a deal, so not very often. They released their new burger, The Big Shack! I got a deal for it so went in to try it out! It was good! Did I pay full price? Nope! I always like their fries. They're crinkle cut and crispy. Their beer is light and good as well. Overall, its a good burger, but unless you spend over $20, you'll leave hungry. That's why I only go when there's a deal which I tend to find a couple times a year. See you next year!

    Apparently "normal" soggy bun ‍
    Alyssa W.

    Is there an option for zero stars? (there should be) Shake shack should be called raw burger shack. My daughter and I stopped by the Bellevue location around 1:10 today. Ordered a double bacon cheeseburger and the bun was completely soggy. I asked if that was normal and the guy said ya. It's from the sauce on the burger. (Spoiler. There was NO sauce on the burger) My daughter was like well gross but I'm hungry. She took a bite and it was red and raw in the middle. I again said is this normal. And they shrugged their shoulders like well sure. I said it's not. I didn't ask for it to be mooing. And your website says cooked. This is not that. He asked if I'd like another one. I said well I'm not eating this and for $13 for one burger I'd like to be able to eat it. Guess what. The second one was the same thing. We left two raw uneaten burgers on the table and left. I spent $31 doe this meal and I had to share my $7 burger with her so we both left still hungry. I can promise you I won't ever be back. This place should be ashamed of themselves. Listen if you want e-coli this is the place to eat apparently.

    Sarah M.

    This location was very busy on a summer Friday night! You order at the tablets near the entrance. We were lucky to snag a table, and the food came out quickly. The burger had great grilled flavor and I enjoyed the special sauce. It was a bustling environment and the food was what you would expect for a fast food restaurant.

    bitter
    Irene H.

    I bought a grill cheese last night, it was burned and taste bitter !! ......................,,,,,,,,,,

    Inside Shake Shack - Bellevue
    Marcus S.

    I enjoy Shake Shack every now and again and found myself here a couple times recently following one of my work site visits. I also had a little cash back offer for coming so I figured why not. This Shake Shack is like most of the others I've visited, a fair amount of seating but being this one is right in the heart of downtown Bellevue and steps from Bellevue Square mall, it's quite busy so be prepared to consider taking your food to go if there aren't any seats. This Shake Shack in particular has very friendly staff, in both of my visits the food runners were very nice and in my most recent visit the order kiosk was glitching a bit, so the young man went to the kitchen to make sure the order went through. He returned letting me know it had. The food is good as expected - my cheeseburger, fries and Oreo shake were all as expected. So, if you're a Shake Shack fan, you'll likely enjoy the Bellevue Square location.

    Avocado Bacon Burger and truffle shroom burger
    Jinny C.

    This location is spacious and brightly lit, with lots of seating options. You order by kiosk, grab a number for your order, and seat yourself. I got the avocado bacon burger which was great but definitely on the smaller side as Shake Shack goes. I also shared the fries with truffle sauce which was delicious. I hope it's not a limited menu item.

    Lucy C.

    When Shake Shack has a $9.99 meal deal, I'm there! It's def 5 stars for value. I love their promos and that's what will keep me going back there! Got the chicken burger, Drink (love that the fountain soda has a ginger ale option!) and fries for $9.99. Amazing. And love the shack sauce. Keep these deals coming!! Service is great and people at the window counter are pretty quick and responsive. On a Saturday afternoon near Bell Square...beware. It can get packed!!! Couldn't find an open table anywhere and lines were super long to order so just order online and pick up' we fortunately snagged an open seat outside just as people were leaving.

    BBQ Cheese Fries and Strawberry Frosted Donut Shake
    Jennie K.

    I've been to the Bellevue Shake Shack a few times and mostly ordered pickup. Unfortunately, my experience with the pickup service never improves. I place my order on the app and receive a message after paying that I'll get a text notifying me when my order is ready to be picked up. Each time, I never receive that text. Even when I go during the time window for picking up my food, it is never ready within that timeframe. Today, I waited at least 20 minutes before going to pick up my order. Luckily, it was there, but I still did not receive the text notifying me when it was ready." Once I received my order, I could tell the food was sitting around for a while. When I got back to my office, I was shocked to see how the cheese fries were placed in an open faced fries tray and not an enclosed box. The napkin was placed on top of the cheese fries tray and to my surprise as I was about to put the ketchup on the fries, I saw a short strand of a lash or something. The strand was 2cm long or so. Not only was there a strand, but there was also some sort of lint on the hardened cheese. I was so excited for Shake Shack to be in Bellevue, but their pickup service is making it hard to like coming to this location. The dine in service is a bit better since the employees bring out the order to you where you're sitting. Let's hope the pickup service gets better in the near future.

    Black Truffle Burger
    Tan P.

    I will give this location the benefit of the doubt and rate it 3 stars due to the extra crowds of the holiday week (Wednesday before Thanksgiving). Food: High quality ingredients and all food and drinks were made to order. Their menu is a little limited but did have a few kid friendly items. I think their Black Truffle Burger was delicious and a highlight on the menu. The chicken bites were tasty, but a little too salty and tad dry since it used breast meat. The vanilla milkshake was smooth and refreshing, as was the sunset lemonade. Service: For a busy night, the crew did their best to keep up with orders. Our food was promised to be completed in a certain time window and we were supposed to be notified via text message when it was ready. I never received a text message and our meal came out close to 20 minutes after the delivery window. Others in my party also experienced long waits for their orders, so it must be because of the high crowds. Ambiance: The location is very centrally located in Bellevue Square and parking is free in the garage attached to the restaurant. The restaurant could not keep up with the high crowds because the cleanliness took a back seat during the dinner rush (ex. empty napkin dispensers, overfilled trash bins, messy ketchup bar, wet floor from the overfilled trash bins, random fries in the ketchup basket next to the food pick up area). Again, it's probably not like this all of the time, but a little unappetizing. We will give this location another try next time we are in the area. Shake Shacks are typically great burger joints, but tonight's experience was an outlier with average rating.

    Double Cheeseburger w/ Fries & Chocolate Shake

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    1 year ago

    There was like no parking at all. Food was good service was good you just have to park kind of far away

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    1 year ago

    Cold food served slowly with a bad attitude. 30 minutes and it wasn't busy. Tons of staff that were excellent at not being helpful.

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    1 year ago

    An employee named Salim Nourat helped me with my order when i was struggling. I was stressing out a lot and he calmly helped me. 5 stars!

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    2 years ago

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    2 years ago

    Watched a cook wipe their nose with gloves on and touch the food. Walked out without ordering. Gross

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    Page 2 of 2

    Ask the Community - Shake Shack Bellevue Square

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    Broiler Bay

    Broiler Bay

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    Previous visit was on 6/30/24. Time for an update with my recent takeout order on 3/20/26. Still…read moreenjoy the same the location adjacent to Main Street. I had not eaten yet, had only a mocha earlier, felt ravenous since it was already mid afternoon. So to make it worth the gas, toll, and time spent in traffic heading back west then north, I placed an order for two double cheeseburgers and one each of their chocolate and peanut butter milkshakes. On point, friendly customer service and efficient kitchen crew. Ambience - comfortably dated and clean. I was the only person there. But after using the restroom (note - very clean), there were at least five other people ordering or in line. Like mentioned before, the chocolate milkshake hit the spot driving back to Shoreline. After arriving at home, The Homie devoured his double cheeseburger and peanut butter milkshake. I added additional ketchup onto my burger and did the same. I'm sure it would have been superior eaten onsite. But retained its grilled, cheesy goodness with a one hour delay. Bellevue is lucky to have OG Broiler Bay!

    Casual burger spot with an old school/local community vibe. Counter to order at the front and some…read moretables in a room in the back. I got the cheeseburger, which was simple but classic. Nice char on the burger. Onion rings were tasty - freshly fried and had a super thin coating.

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    Burgermaster

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    Amazing Burger- Thomas was a wonderful server- very enthusiastic- super helpful with our order- (we…read morewanted a few changes)- recommended the grill onions- fantastic - YUM.. Burger Master never disappoints

    I love Burgermaster, my burger joint of choice these days. I have some feedback for the owner…read morethough. I noticed that most of the ladies who take the order, push for addons/fixin's, while the males listen to the order quietly. For example, my usual order is double baconmaster no lettuce no tomatoes. When I order with a male, he listens, takes the order and I pay, no drama. When a lady takes the order, she usually interrupts me at the "double baconmaster " and asks if I want onions pickles and whatever. So I have to say no, and say "no lettuce no tomatoes". She then asks again to confirm about onions and pickles etc. NOOOOOO I don't want anything more, just listen to what I want!!! Today in particular, this new lady that I never interacted with, did the same thing and made it very difficult and unpleasant. I wish the servers stopped being pushy and learned to just listen. It's probably ok to ask for extras at the end, but let the customer finish the order please. I'll keep my review 5* for now, but it bothers me so much that I might knock it down if this doesn't change, it ruins my experience. Edit 4/25/2026: okay, exactly the day after this review, I went back. A young male server takes the order, today I ordered my usual, but I did not say no lettuce no tomatoes (want the full experience today). He takes the order, smiles and asks "no no lettuce and tomatoes today?". I mean, this is service, he made me feel good and the whole interaction was pleasant and respectful. He didn't ask for anything else. Awesome service.

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    Katsu Burger

    4.1
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    3.1 mi
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    Wow I was surprised by the big portions and and affordable prices! I got the classic with wasabi…read moremayo, nori fries, and tonkatsu bites. The tonkatsu was very crispy, very generous portion sizes!!, and came with a dipping sauce. The curry sauce was a little strong but was good with the nuggets. The fries were yummy and were a hit with my toddler. My burger was surprisingly juicy and I really liked the flavorful pop of the wasabi mayo. All for $30? Great deal! And I still have leftovers for dinner. Service was quick too -- ordered online and the food was ready on time.

    Well it was surprisingly good for a burger place :). Nothing fancy. Just burgers done right. Very…read moreprofessional service. Definitely a hangout place for younger kids. I remember being young and not having a ton of money to hangout and celebrate with friends. I saw a group of high schoolers come by and sit on another table - burger, fries, coke and good old times. Also a group of fresh grads -may be interns came by! Definitely a place I would recommend for good food, reasonable price and that good old vibe. P.S. - Their sauces are the bomb. Even though I have not written about the food specifically nor took a Pic, it's coz I was hungry and gobbled down the food right when it was hot. Generous portions, affordable price, great taste - this would have been my ideal hangout place when I was in high school or am intern

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    Dick's Drive-In

    Dick's Drive-In

    3.4
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    3.3 mi
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    Stopped by Dick's Drive-In tonight for a quick bite and it definitely hit the spot! We ordered a…read moreDeluxe, a plain cheeseburger, and fries. If you're someone who loves super crispy fries, these might not be your thing as they are on the soggier side, but honestly, I was really just craving that Deluxe. The sauce they use is so good and always hits the same nostalgic, comforting vibe. My fiancé keeps it simple and got a plain cheeseburger (no toppings), which was perfect for him. We took it all to go and ate everything up, no crumbs left! There were lines when we got there, but they moved fast, which is always a huge plus. Overall, quick, affordable, and exactly what we were in the mood for!

    Yeah this isn't it for us. Keep hearing people saying we…read moregot to try it. Butttttt The only TWO thing good about it is 1. Very affordable ($5-ish for deluxe) 2. It opens till late. Other than that; i cant say anything good about it. We got plain cheese burger, the deluxe, special, and fries. Soggy fries; but i actually dont mind it; if you like your fries crispy; forget about it. The burgers? Bland; not even a hint of salt or anything; the sauce/pickles in the deluxe make it more bareable to eat. The staff? Bunch of highschooler looking kids; saw a couple of them that being very hospitable while helping other customer; while the one helping us was more concern about his conversation w/ the other coworkers rather than focusing taking our orders (i guess its given that we had to ask about the burger that got missed in our bag) . But whatever. You get what you paid for; and the price is their driving point for sure. I get it when people said it tastes nostalgic; and nothing is wrong with that. I personally would just spend a few more bucks and get an actual burgers w/ flavors.

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    Shake Shack Bellevue Square - burgers - Updated June 2026

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