Pretty awful. The line is always super long and if you're lucky, maybe you'll find a table with enough surface area to eat without spilling your burger over a total stranger sitting right next to you. Granted, there aren't many options in this terminal for food so your options are limited. And to be fair - their food is pretty standard no matter what Shake Shack you visit. But maybe that's my gripe: why can't each Shake Shack provide it's own twist or new menu item to keep things fresh? As for their burgers: they're great. Especially the mushroom burger. Their fries? Full of grease that will beg for more statin medication than your local pharmacy could ever supply. Beware of this place if you're looking to quickly "hop in and hop out" given the long lines that you'll always find. But hell, at least you'll get a burger before you board the flight! read more

Shake Shack - American Near Me - East Elmhurst, New York

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Food: Was quite good like always. Ambience: Wasn't the best but you can't expect much from an airport Shake Shack. Service: Ordering the food was great, but when I went to pick it up, the guy working there forgot my bacon cheese fries. I politely told him that my fries were missing and he rolled his eyes before giving me my fries. Then, instead of normally giving me the cheese and bacon, he slid the bacon and cheese off the table and to my feet. I picked them up and he had the audacity to not even say "sorry" or "my bad" and instead said "happy now?" with an exaggerated tone. Overall terrible service. read more

Met the legend herself. A layover in NYC is always worth it with Shake Shack for lunch. Friendly, fast service and delicious!!! Live in Pittsburgh now, but from Chicago! Miss having a 'Shack in walking distance! Delicious, as always!! read more

If my flight hadn't been delayed, I probably wouldn't have stopped by here at 11am to grab a SmokeShack and fries. They tasted fine while I was eating them, but afterwards, I thoroughly hated myself. The quality was just about what I expected from an airport eatery - no more, no less. It was also neither better, nor worse, than non-airport Shake Shacks I have been to, except that this one doesn't have much of an ambiance, since it is in an airport. On its own, this place is pretty unremarkable. But if you happen to be hungry, stuck in Terminal B, and apprehensive about trying out new mystery-brand airport food, this place can be a lifesaver. read more

Shake Shack - SmokeShack and fries - American Near Me - East Elmhurst, New York

This is the regular shake shack that we like else where. This one being located in the airport is always jam pack, however the service is very fast. They don't have any seating available with their premises but you can find plenty around the airport. They also serve beers and wine which can be taken to the flight with you. I believe i saw the sign saying they have drinks beers and wine for to go. I have been to various franchise inside the airport and some had really disappointed me with the taste and the service but this location is still good to go if you love shake shack but be considerate that we are at the airport and don't take up their time with long chats. read more

Shake Shack - Menu - American Near Me - East Elmhurst, New York

THOROUGHLY check your order before you leave. Management of this location has no inclination to ensure order accuracy because they know their customers are under time pressure and will not be back to dispute order errors. In my case, shake shackcharged me over $2 for bacon add-on, but did not include it. read more

This is a pretty average Shake Shack- that is to say, pretty good! I can imagine that the line gets insanely long during peak hours, but when I got there, around 11am on a Saturday, the only other people there was a couple. I ordered a single shack burger, and it was great, as always! Like another review mentioned, the waiting area is pretty awkward- I was a little confused but it's not an issue at all. My burger was thrown into its sleeve, then directly in the bag, exposed. I didn't mind it- just found it slightly humorous. read more

Shake Shack - Shack burger in bag - American Near Me - East Elmhurst, New York

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This is not the best Shake Shack I've been to, but it's still good. Nothing beats a good burger. They even have breakfast, and the sausage, egg & cheese sandwich was pretty good. read more

Shake Shack - Inside and menu - American Near Me - East Elmhurst, New York

Among the few dining options available in this session of Terminal B, this Shake Shack speaks familiarity. I have been long due for a shroom broom, so thought this would be a perfect occasion for that (first time at a airport shakeshack!) The area is clean, I can see one gentleman constantly cleaning up tables after people leave. Service was quick and easy. The burger itself is just as perfecto as I rememberer read more

Shake Shack - American Near Me - East Elmhurst, New York

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This is a good option if you're looking to have a fast meal and like the burgers. The service here is mediocre and they misspelled my name to Michal, making it hard for me to pick up my meal, because they call out your name rather than using the vibrator. What's more, the vibrator they provided did not vibrate. I ordered the shroomburger, which was highly praised by my friends. However I would recommend going with the meat options if you're not vegetarian, I was not impressed as there was only two pieces of mushroom and extremely hot cheese. Be careful when you're eating! I almost got burned by the oozing cheese patty. read more

Shake Shack - The menu - American Near Me - East Elmhurst, New York

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Breakfast tots were flat disks of hard grease- what happened with these? Used to be good...inedible!! read more

Shake Shack - Rock Hard greasy tots - American Near Me - East Elmhurst, New York

Decent breakfast sandwich with the choice of one or two eggs, the bacon was crisp and perfect. I honestly never knew they did breakfast but glad I found out. read more

Shake Shack - American Near Me - East Elmhurst, New York

You usually don't associate airport food to be very good, but thank god Shake Shack has a standard to live up to. Prices are in line with the other Shake Shack chains. Lines may look long, but it moves pretty swiftly. read more

Located in the new Southwest Airlines terminal, this Shake Shack is probably the best place to eat here. Yes, it was crowded with a few people waiting for food and more waiting in line. Thankfully, the line moves quite fast. Beware this is not a lot of seating but the new terminal has other options nearby. They have a nice selection of Burgers, Chicken, Dogs, Shakes and even beer and wine. It's a carnivore's delight! Yum! Remarkably, the prices weren't as high as I expected for an airport restaurant and for New Your City. The staff is friendly enough and the service is quick. The line moves along well. Laguardia really needed some new and better food options and definitely needed a new terminal. FINALLY! So, I will be back here on my next time through. read more

Shake Shack - Busy busy - American Near Me - East Elmhurst, New York

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I was happy to find this Shake Shack location near my gate at LaGuardia Airport. I ordered a egg/cheese sandwich and it was fresh and delicious. But my wait lady Shammi, (the lady with the paw print cloth mask) was the best! Friendly and kind. I appreciate the location being open early and delicious food! And good prices too! LH - Los Angeles, CA read more

It's a Shake Shack. There are a million of them. Not that exciting. This one's in Terminal B in LaGuardia, and you can get a good hot burger or chicken sandwich here for far less than a pre-packaged sandwich at one of the other stands on the concourse. I know people swear by their burgers, but I just went for the basic chicken sandwich, and it was in fact just a basic chicken sandwich. Got the job done before my flight, but wasn't anything noteworthy. read more

I had the Smoke Shack with is a cheeseburger with applewood-smoked bacon, chopped cherry peppers, ShackSauce (contains milk, wheat, egg, soy, and gluten). This stall is located on the lower level post-security near gate 41. Each burger is price similar to what you will find in Manhattan. They have the cheapest bottled water inside the airport at $4.99 each. Condiments and napkins are placed outside and you can take as much as needed. read more

The customer service and safety of the food is very poor. The customer before me accidentally snizzed over my food. Which he did say sorry for. YUJEIRY who had both our orders said don't worry and then handed me my food. I asked if she could make another one because he did just snizzed over my food without covering his mouth. She began to act like it was a big deal, and then went to the cook and asked for another order. He had a confused look and said i just made it. I said sorry i work at a hospital and the man snizzed over my food. He stared at me and rolled his eyes. The women then acted like she was throwing the food away just to hand me the same food. read more

Shake Shack - The name of the unprofessional employee and order number - American Near Me - East Elmhurst, New York

After being stuck at Laguardia for 8 hours, shake shack saved my life. The line moved really quick and i ordered a ton of food to help my family with reality. All the food was really great, hot, tasty and neatly put together. Staff were extremely friendly, i was taken back to be honest! read more

When in New York, one must get Shake Shack. It's like some unwritten golden rule. So, when I had an 8 hour layover at LaGuardia and I saw that Shake Shack was there. I decided I needed to get it. Even at 5:30 AM. At 5:30 AM, the staff was so friendly and energetic, depsite their customers being groggy and tired. So for that they deserve 5-stars alone. I ordered myself the Shake burger w/ a single patty and crinkle fries on the side. To be fully honest, I was always #TeamInAndOut, but after this last Shake Shack experience, I may be #TeamShakeShack now. I loved how the flavors of the patty, cheese, sauce and bun all melted in my mouth. I was told I didn't properly do the fries right by not getting the cheese, so next time those crinkle fries with cheese has my name on it! If I could have a Shake Shack burger and crinkle fries every day, I would. read more

Shake Shack - American Near Me - East Elmhurst, New York

Definitely one of the better burgers i have devoured in the new year i almost did t miss having the fries. Stopped here while waiting for my flight to toronto and yes it is every bit as good as the hype. I think i will have another. read more

Shake Shack - Shack burger with lemonade - American Near Me - East Elmhurst, New York

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We were pretty impressed our first time trying Shake Shack. The meat in the burgers tasted really fresh and the fries were fantastic. read more

Shake Shack - Shackburger, Smokeshack & Cheese Fries - American Near Me - East Elmhurst, New York

I really don't understand the whole Shake Shack obsession. It's a fine enough fast food burger, really not better than the also-too-expensive 5 Guys. That said, there is finally something halfway decent to eat at LGA! It seems like the lines are always horrendous but the staff works really hard and moves orders through quickly. My burger was fine - the patty was definitely over salted but otherwise high quality in terms of ingredients and presentation. read more

shake shack at the airport! taste just as good as the original in the park. however, when i flew out of here, i wanted the shroom burger and they were all out of mushrooms so i had to settle with the smoke shack. not as good but still filled me up and satisfied me before my flight out. the fries were crispy and crinkly. they were pretty busy but it was quick. better than airplane food thats for sure. there is a price increase but expected at any airport. read more

Shake Shack - American Near Me - East Elmhurst, New York

A funny response from Jake.... At first I thought he must be a bot. Doesn't like great reviews from his customers or maybe didn't read it. I also found it to be a wonderful experience, great service and food. read more

Shake Shack - A funny response from Jake.... At first I thought he must be a bot. Doesn't like great reviews from a his customers. - American Near Me - East Elmhurst, New York

I'm resubmitting my review (from memory) because Yelp deleted it for no good reason. In fact, I think my review was deleted because this business is public. I might short Shake Shack. It is, after all, a public company. I had heard the media hype about it and this restaurant is really no great shakes. The food is average and the prices are high. I don't get it. And sales aren't growing like before. A near flatline. Bronco's hamburgers in Omaha is better than Shake Shack. There is no place to sit and eat. Just a place to stand and eat like a cow at the feed bunk. The airport had a very small eating area with a few tables. The table I eventually snagged was nearly broken and very wobbly. I would have had a better meal at McDonald's. read more

*pre covid review* We stopped at this location in the airport to grab some food before our flight. This was the second time having shake shack for us and the first time was in a normal location. After both experiences I just feel that their food is average. Compared to other fast food restaurants I don't think I would go out of my way for a shake shack burger. don't get me wrong, their food is not bad, it's just not the best either. read more

Shake Shack - Burger and fries - American Near Me - East Elmhurst, New York

Line to order is to your left while people wait for their food to the right. Service was quick and food is pretty consistent no matter which location you go to. Solid burger and crinkle cut fries. read more

When you're pregnant in an airport and you see a Shake Shack, you just go. Listen, it wasn't pretty. I didn't even pause to take a photo. The food was so damn good that it was my priority. I had a single shackburger (helloooo cheese!) and then decided I needed more cheese, and also had the cheese fries. Are you sensing a trend? The line was so long, but the process was smooth and the employees were so nice. There was even a man who was helping people find seats! He yelled out that if anyone was unhappy, they should tell him instead of writing a Yelp review, which made me laugh. Cheese heaven. This was a wonderful experience during a very long travel day! If anyone asks, it was the baby who was hungry, not me. read more

I gave it 1 star only because the company refunded my money after an awful customer experience and deplorable inedible food they served at the Laguardia airport location. 2 managers stood in the background talking to each other while a line of customers were waiting for their food. French fries piled up getting cold and greasy hamburgers slid off the buns out of their wrappings when you received them. they can't even make the shakes correctly. employee completely ignored me when I asked where my order was, finally she replied "its coming". so is Christmas but when is it coming. read more

After years of saying that I wish we had a Shake Shack in Columbus, then after months of not actually getting the chance, there it was at the La Guardia Airport. The line was long but it was totally worth it. The fries were hot, crispy on the outside, and had just the right amount of salt and seasoning. They tasted so fresh which is definitely a perk of waiting in line for so long. I didn't even end up using my ketchup. And possibly it was because I was so hungry but the burger itself, with just the cheese, and bread was literally the best I've ever had. The seasoning was just right, the bread was soft, and without any other toppings the cheese was easy to taste and the flavor of the burger really stood out. Like I said I could I have been just really hungry, but this particular burger and fries just knocked out in and out for best burger I've ever had. I will definitely be making more of an effort to get here in Columbus! read more

Besides from the service being very slow, there were also a few issues with our food. We ordered two chicken shacks, both were not prepared as we had ordered them. We then got a milkshake which was fully melted by the time we received it and there was a hair in it. For how expensive they are, I would recommend going somewhere else. read more

The burger was not good. The fries and the shake were decent. This shake shack can't compare to one's in the city. If its your first time, highly don't recommend you eat here. read more

Shake Shack - American Near Me - East Elmhurst, New York

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If you adore room temperature fries then by all means... I didn't notice the heating lamps until it was too late. I wasted my $5 Terminal B voucher on these horrible fries. Shake Shack is better than this! Fries are the only thing on the menu I can eat and they were terrible. There's not much more to say. If I were in a more assertive mode I would have went back and told them but I just wasn't in the mood today. If anyone reads this, all I'm recommending is that you check your order first. Make sure those fries are hot ya hear? read more

Shake Shack - Cold fries. - American Near Me - East Elmhurst, New York

I would say this is your pretty average Shake Shack and great for an airport. I stopped by here before my flight around noon and found there to be a little line (around 5 minutes). Like some other reviewers said, I also found the waiting area to be a bit confusing and even waited a bit behind some individuals because I thought they were in line to order. I ordered a Shack Burger and a side of Fries. Service was pretty fast for a slightly above average fast food chain only waiting for a couple of minutes. My Shack Burger was a little skimpy on the Shack sauce, but I guess that's standard for all Shake Shacks I've been too. Fries were nice and hot! read more

I can't explain how disappointed I was with this burger and experience. There's a super long line, the employees scream the entire time repeating the same thing as if you didn't hear them the first, second, or third time. The burger was not worth the 20 minute wait at all. I thought the burger came with mushrooms but come to find out it a a complete mushroom burger with no meat at all. When I explained this to the manager he offered to let me switch to something else. For that I will give them three stars for trying recover. Otherwise, I wouldn't waste your time here. I'm pretty certain the only reason they have a line is because there aren't many options at that specific terminal. read more

Shake Shack - American Near Me - East Elmhurst, New York

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This was amazing. It was 7:30 am and I wanted a burger before leaving NY. So, we came here and I ordered the double cheeseburger with cheese fries. That cheese is so good! I was happy they served burgers even that early. I did not want a breakfast sandwich. There were even people getting milk shakes that early. But why not?! I can see why this is a popular burger. It was so greasy and cheese and meaty. read more

Shake Shack - Burger - American Near Me - East Elmhurst, New York

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This was the closest restaurant near my gate and with an injured toe I wasn't looking to venture out too far. The line appeared to be really long with little movement however once I got in line I found myself at the front counter within 5 minutes. My order was ready faster than the people ahead of me (woohoo for me). It's your typical greasy satisfying burger. Pleasant experience overall. read more

I pride myself on not spending money at airports. Having been on roughly 60 flights in the past 5 years, you can imagine how much money I'd be saving by not eating at the airport, even if you can write part of it off as a business expense. The one exception is Shake Shack at La Guardia. When this opened up not too long ago as part of LGA redesign, this was a game changer. It's kind of sad that it took so long for this to happen. SS has been open at LAX for many years now. I remember being at an international airport in another country where there were 2 SS in the same area. I went to a SS in Istanbul before a SS opened in LGA! I try to stick to just the double meat sandwich, but when I'm not in the best mood and want to splurge, I get the Shack Stack. If I really want to splurge, I add fries. This will run you ~$15. Yes I know, In-n-out is way less expensive, but it is a different experience. The Shack Stack cheese explodes in your mouth, and they use pretty good quality mushrooms. Most people have tried SS before so I'll spare the description of the other ingredients like the potato bun. People who go to NYC for the first time nowadays may not know hoe dreadful it was like to go through their airports (although Newark hasn't changed all that much, whereas JFK and LGA have). Now, you look forward to going to LGA. SS might be my biggest reason why. FYI here is my yelp rating system 5=worth a trip, something you'll crave 4=worth getting but only if you're already in the area 3=only worth it if it's free/discounted, not worth paying full price 2=would not even eat it if free, waste of stomach space 1=the place should shut down read more

It's lovely to see the strides LGA is making to modernize but this Shake Shack needs to work on its operations. It was a slow Monday morning when I ordered and 3 people in front of me received incorrect orders. Same great taste but staff needs to be whipped into shape! read more

Shake Shack - Shack burger - American Near Me - East Elmhurst, New York