This was the absolute best service! Evelio was amazing! He showed us the best service. I would come here over and over again just to see Evelio. He goes above and beyond. read more

I thought I'd help a local restaurant and this is what I got! I ordered through Postmates and I called the restaurant to get the issue resolved. It's supposed to be their pizza with pepperoni, salami, sausage, mushrooms, olives then I added bell pepper and onions. The manager, with the name of Ella said that there's nothing she can do about it and told me to contact Postmates. Someone misread the order Postmates sent and it's sad that this place doesn't want to take responsibility for it. This pizza with 2 toppings cost me $26.60. Unbelievable! read more

Shakey's Pizza Parlor - Shakey's Special Pizza with bell pepper and onion add-on for $26.60 - Pizza Near Me - Downey, California

This is the second time I have frequented this Shakey's. The 1st time time the pizza was dry. The 2nd time, my family including my 3yr old Grandson now have a bad case of diarrhea!!!!! Your food quality is HORRIBLE!!!! Don't eat at this location unless you want to go to the hospital!! read more

The food quality was good. The pizza was crispy the pan one that is. And fluffy. Just as I remember. The prices are not that bad. The service was great. I felt they served me well. The Manager was very attending. I'll definitely come again. read more

Shakeys is an old time classic of pizza, chicken and mojos. I placed an order online and it was fast and convenient. Payment is made at the restaurant. I had to get in line to pay for my order. Once I paid they gave me my order. Food is okay. It's more about the nostalgia then then the food. read more

Haven't been here in years! The mojos are a must. The cashier with blue hair was sweet and helpful to my son. :) Our service was great. My kids loved the games and prizes. Def coming back read more

We celebrated my daughters birthday here today with a party of 50 and Raul was so amazing and attentive with us no matter what we needed he gladly served us , we had an amazing time read more

I am so impressed with this Shakey's! We came here to celebrate my sons 1st birthday; Since the moment we got there till the moment that we left the staff here was super attentive! My guests and I were so impressed with the cleanness and service from this restaurant. Cesar our server was outstanding and hustling to keep our tables clean. The manager Ebelardo (I believe that was his name) was great in helping the kids with their prizes and tickets. This is seriously the cleanest Shakeys that I've ever been to! All of the staff was outstanding! I am sincerely impressed!! Thank you all!! We will definitely be visiting again!! read more

So i went and got the medium family deal for $26.59,i told the cashier i wanted sausage plus i wanted to add all the veggies,he told me it was $2.50 more so i ordered it. I went to sit down & was looking at my receipt & not only did he charge me for the sausage($1.50) which was included with the pizza but it was $4.00 for the veggies so i just let it go. Here comes my pizza and as i got a slice all the veggies fell out,they literally just threw them in there after the pizza was done. I went & made a complaint & they told me they couldn't do anything about it that's the way they make it & that they couldn't give me a refund for wrong charging me & very bad service on the food read more

Shakey's Pizza Parlor - Pizza Near Me - Downey, California

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Shakeys pizza lover since the 70s ..This location has the recipe down packed ..Ebelio the manager is very respect ful and tentative to all his customers. read more

This has been my go to pizza for decades. But now with poor management and hiring of lazy unqualified employees all stores are terrible. Service is horrific. Quality of food is so inconsistent I would rather buy a Red Baron pizza and cook at home. At least I know what I am getting. read more

Shakeys in Downey is a favorite for my kids. Pizza, Dessert and Fun games. I recommend this spot. Its clean and the Manager Evelio is very polite and welcoming. Evelio greeted us and welcomed us and made sure to come around to check if everything was good. Also, The Cleaning crew was on point with our dirty plates. We always enjoy Shakeys with our kids. We will continue to support this spot. read more

Every time We come here with the children, We're always greeted with warmth. The employees are very inviting and helpful. Ebelio is definitely a Fans favorite. Always ask for him for the Best service. Also, don't forget to pass by the arcades for the best Fun and Games in town. There are so many options for family fun and enjoyment. Lastly, THE SALAD BAR IS Fresher than a summers Day. You won't be disappointed at all. Come visit, come eat, come Plays. But most of all Be Kind to one another and WEAR YOUR MASK! Blessing! read more

So I came here to order a pcm for my little sister, so I asked for a small size and the cashier Valerie R kept insisting in other sizes and laughing with her co worker next to her doing nothing.. that was rude and also unprofessional.. but anyways they were acting as they were handing out food for free.. after I explained it was for my sister only they kept looking at each other like idiots. If you don't like your job or working Fridays please quit your job, worst customer service here. Rushed me to charge me, didn't even let me order a drink for the little one. SMH I'll stick going to other Shakey's locations after this. read more

Shakey's Pizza Parlor - receipt for shakey's - Pizza Near Me - Downey, California

Usually love this location haven't been to the buffet since before covid. My son and I went right before 1 service was fine but the pizzas coming out took forever was empty most of the time myself and others stood waiting for the pizza to come out was empty for most of the time I was there and it wasn't even that busy read more

Shakey's Pizza Parlor - Empty - Pizza Near Me - Downey, California

Love me some pizza, mojos & fried chicken. I always love coming here. Staff is friendly & helpful.

Great service, everyone was friendly. Food was delicious and ready very quickly. Went above and beyond to keep us happy.

I specifically asked for leg and thigh and they gave me wings. They delayed on my order and ignored me when I told them about my missing items. read more

The service was great, food even better. Great place for parties. Manager very nice and friendly

I came here for my younger cousin's birthday party and I could not have been more pleased with the service that my family received. Evelio would regularly go out of his way to check in on everyone and make sure that we were well taken care of. This was my first experience at a Shakey's location and I was very impressed with the service! read more

I love shakeys no matter what...you order by phone snd pick up hot food ready to devour...staff is young and inexperience and I forgive that they missed condiments I asked for. Will be back soon read more

Let me start off by saying I Love Shakeys Pizza and have always loved them since a kid...despite the decline in quality over the years... But this review is specific to the Downey Shakeys on Paramount. I came in today to enjoy my favorite pizza while watching game one of the NLDS Dodgers game...I arrive horrified to find the game only being shown on the smallest TVs there. I had to request to put the game on the one big screen they had. Then I had to request them to turn the sound on because for some reason they think playoff baseball sounds good with wonky music playing as a backdrop. After the 4th attempt sometime during the fifth inning the volume of the game was finally raised. Anyways the food...my pizza came out with little-to no cheese and about three pepperoni. I asked the lady that brought it out if they forgot the cheese and sauce and she laughed and said "that's what I said". I told her to take it back and make me one with cheese. After about 20 mins of waiting for the replacement pizza...I glanced over to see it sitting, waiting to be served. After about ten minutes of watching the workers pass by it with no regard I finally went up and asked if I could have my pizza. The workers scrambled, looked confused and tried to figure out if the pizza was mine. After about five minutes they determined that it was indeed a replacement pizza for me and handed it to me. Of course by then the pizza was cold and the cheese that was once not there, was now solid instead of guey. Man how do you f'up a good thing like Shakeys pizza and a Dodger playoff game? The entire crew there should be fired including the manager. Ole man 'Shakey' must be turning in his grave.... read more

Only reason I'm giving a star is A.) because I have to And B) because the food is great. But the hospitality is terrible I walked in and my husband and I were looking at the menu and then we went to order and I had to say, I HAD TO SAY HI!!!!!! She stayed quiet and looking down and I absolutely wasn't going to start my order yet until I got welcomed. Which I waited and she started laughing and saying hi, and I told her "well I said hi and you didn't answer or welcome me so idk if I should order with you yet.... If you don't want to work here just leave and give the position to someone else that wants to work. read more

I can't believe that being a paying patron they decide to tow my car. They have "top flight " security watching the parking lot but they are too busy looking at their phone to know who is a paying patron and who is just trying to park their for free. Now I am dealing with the tow yard who is looking to make a dollar out of nothing. Thanks Shakey's for ruining my evening. I guess spending $69.70 isn't enough to warrant free parking. read more

Shakey's Pizza Parlor - Pizza Near Me - Downey, California

Thank you to the manager, he gave our giant party great service and everyrhing was awesome. Thank you again.

Shakeys is a fairly decent place. Not the best place for food but has definitely been a great hang out place for family get-togethers. Although I'm not very fond of the food there is one specialty pizza that I love at shakeys. It's a BBQ pizza with sausage; simply delicious. I leave you yelpers on that note. read more

Shakey's Pizza Parlor - Pineapple bacon - Pizza Near Me - Downey, California

Love love the food and environment great staff

This place is definitely known for its chicken and mojo fries!! Pizza NO!! Salad Noooo!!! If you want a good pizza and salad I would suggest keep searching. I don't know why I even bothered to spend $6.99 on a salad bar that had wilted lettuce, very limited topping and the cherry tomatoes tasted as if they had been soaked in vinegar! I will definitely need to be on a desperate mode to return. This was my second chance for this salad bar and I know they say third times a charm but not going to find out! I have it two stars one for the awesome mojo fries and one for the awesome chicken. If the service would have been better I might have given them three. MIGHT! read more

Shakey's Pizza Parlor - You think for a 6.99 salad bar they would at least have good looking salad!! - Pizza Near Me - Downey, California

Celebrated my birthday with my kids. Some Monday night football for me and games for the kids. The cowboys game was on and plenty of TVs to watch on.The food was great. Super friendly staff and attentive. Chicken was crispy, hot, and tasty. The boys enjoyed every bite! A memorable 38th birthday. read more

I got the special pizza chicken and mojo potatoes the pizza was good the chicken not too good and the potatoes were very very salty I haven't been there in a while but food needs improvement read more

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I had not been to a Shakeys Pizza in years and it sure brought back memories, the atmosphere is still great and the food is good, the service was great I was helped right away and very attentive to see if I needed anything else. I definitely will be going back soon read more

I like shakeys food. But the service here sucked. There was one family already eating after we ordered. People were getting take out but it wasn't really busy. My son and I waited for over half an hour for individual PCM and mini pizza. Then she forgot our drinks, we waited for so long for her to bring us the BOTTLED drinks that I eventually went inside to get them before I choked on my food. It was a pain. I had leftovers and just took them in the same plates that they gave me the food. I didn't even want to bother going in asking for a damn box. read more

Reservation system - 0 Stars Not too familiar with this location so me and my family came to inquire about a birthday reservation for a Saturday. The employee said it's all based on availability (a first come/first served) kinda deal. We weren't not too keen on that so we changed our minds. Customer Service - Zero Stars Anyhow since we were there we decided to have some pizza. Again, we're not too familiar with Shakeys, particularly their menu, so we ordered an 8 slice thinking that'd be enough for us (family of 3). The cashier didn't even warn us of how small it actually was until she brought it to our table. What a joke. We would've appreciated a recommendation of a larger size knowing we are a family, but she didn't say anything and just took our order. Nearly $16 for a child soda and one adult soda!! A rip off. It's not about upsizing the customer, it's about customer satisfaction, and this location doesn't seem to care about customer satisfaction. Overall, I won't return to this location for a party or to eat. read more

Tbh best Shakey's I've ever been to, food was hot and came out soo quickly and customer service was amazing

Had the pizza, chicken and mojo's combo. Food was really good. The chicken was not greasy, mojo's were nice and crispy on the outside and soft on the inside. Pizza was good too. It's a loud place. Lots of kids. Very crowded. But overall very good. read more

I live in Downey and go to this Shakeys location often. I usually call in my order for a personal for my daughter. Well, this time I called in the medium special for $15.99 and it wasn't ready when I arrived and paid. As I was waiting I did notice they were short handed. The manager lady was there, a male and female cooking, 1 register male, and 1 male taking orders to customers at the tables. I witnessed my order sitting on the counter for almost 20 minutes and finally calmly asked the register employee if I'm allowed to grab my own order that's been sitting right there. He was super rude, I had never seen this employee before since I go kind of often for my kid's order. I waited for him to help 3 new families in line that came way after me to even respond to my question. I waited patiently since I know they'll probably see my face later that week picking up another order. When he finally stopped to get my order after it was sitting there for 40 minutes now, he just handed me my medium pizza and mojos carton without a bag or condiments. Like I said I go often and have never seen this employee before also, my to go orders are always in a bag complete with condiments. Fast forward 4 days and my kid wants a personal pizza. I had to explain that the customer service was not what it used to be despite the good food and we won't be using the Downey location any more. If management or whomever it may concern is going to send me a generic yelp response that they will contact me for more information, don't bother unless it comes with a coupon for a free meal to get me back in the door to your location. read more

Shakey's Pizza Parlor - My order sitting there - Pizza Near Me - Downey, California

Bad customer service! They don't answer their phone and if they do they click! Told us waiting was an hour and after and hour and 30 mins the pizza was still not ready. Also, cashier over charged and I had to bring it up to her attention. Something they need to be careful with. Under staffed if you know it's going to be a busy night please have enough workers. Also they aren't following covid rules. There's tons of people inside waiting not 6 feet apart. They are also allowing people sit inside and wait Update ** our pizza was not well cooked! This really made us sad. Waited forever for this to happen. I love Shakey's just not this location. read more

Delicious pizza, The mojos are my kids favorite. The chicken has good flavor. I highly recommend the lunch special

On 10/20/2019 around 4:45pm, I picked up my phone order. The manager was really polite. He offered me paper plates and condiments without me asking. The service was good. I'll definitely go back read more

I've always loved Shakey's pizza. Their chicken and mojos are delicious! The only problem lately is that they're being stingy with the cheese on the pizzas. The add very little cheese and sometimes it's just bread on some parts of the pizza. I wish they would add a bit more cheese and sauce. read more