The hostess/waitress is always very welcoming and friendly. I really enjoy going there. The food is the best I have found in the area!!! The restaurant area is very small, but they don't have music blasting so you can't hear what the other person is saying, there is no music at all, very quiet. Each time I have gone there to eat, we were the only table, I loved it. Quiet, friendly waitress, good food.. all I could ask for. read more

Only ones decent that deliver to us,but wish they'd update their Menu. Prices are crazy now.

Wow Overpriced greasy fried shrimp Odd tasting crab rangoons and Very watered down duck sauce. read more

The restaurant itself was clean and very nice the bar was a good size the service was excellent and the food was very delicious as well nice place for good Chinese food read more

Great food and service! They also deliver which is a bonus for sure ! We only do take out read more

Food is sub par. Typical Chinese food where every dish is loaded with soy sauce and sugar. It's time we get some authentic Chinese restaurants in this neighborhood. read more

We have been coming here for many years and we have never had a bad experience. The lady behind the counter always has a smile every time we come by to pick up our food. Their lunch special is one of the best deals around and is always so delicious. We will occasionally order the "Beef Ho Fan" and the "Singapore Rice Noodles" and they are one of the more authentic style around the area and always delicious. We will definitely be coming back every time we think about getting chinese take out. read more

Take out hot and sour was lukewarm and flavorless, even with multiple dashes of soy sauce. Chicken chow mein came not with chow mein noodles but tortilla shaped fried wonton. More liquid than substance. Zero condiments, utensils or napkins came with it. To return would be a waste of my money. Shame on them for, hours later and after reading this review, tracking down my phone number, calling me and trying to bribe me into removing the review with free food. This is how they manage their star rating. read more

Ordered Chinese food New Year's Eve. It was beyond awful. We threw most of it away. I wrote a review and the owner reached out to me and asked me to take it down. She was very upset by the review. She said we could try it again. Never did . Well, I wish I never deleted it...we never went back for another take out order but it was only right to make other folks aware. read more

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Food was too pricey and the chicken dish I got was just breading. Will never return as it happened twice.

I have been coming here since 2021 and so far for the most part it has been pretty good. A very good variety of Chinese food in Japanese food. I absolutely loved their eggrolls and their other various platters. However, upon recently going there, there have been some ongoing issues that have been occurring since fall of last year that have not changed. My biggest complaint is honestly the dining room area. They do not have proper heating in this building and any time that we have gone there. They have one small space heater that they will turn on only if a customer comes in and it takes forever for it to turn on. You basically don't warm up until you're finished with your meal because the place is kept like an ice box. Another thing is they do not serve soda and glasses and they put their soup in Styrofoam bowls. They used to use actual ceramic bowls and now they have gone back to plastic utensils and Styrofoam. To me there is no excuse for that and that looks very schlocky. If this is primarily a takeout place and they don't wanna put in the extra effort to make it a decent sit down restaurant then they should just close off the dining area and make it strictly takeout. Lastly, pricing is pretty reasonable, but the quality of the food has certainly gone down since last fall. I feel that my food has just been saturated in grease and they are not using fresh ingredients anymore. I could get myself a microwavable Chinese food dinner at my grocery store and it would cost less than what they are charging here. I do want this place to succeed and go back to what they used to be. Hopefully by me putting up this review, this will give them the initiative to do so. I don't wanna see this place disappear, but they have to do better. read more

We recently ordered take out and it was good! All the food was still warm which was wonderful and the prices here are reasonable! We paid around $50 for two people and delivery. We have been looking for a good Chinese place since moving to the area and I think we found it! We will definitely order from here again, the crab rangoons and orange chicken hit the spot! read more

It is so delicious. It is a very authentic Chinese fried rice. It reminds me of the good old days in China! read more

shangri-la - Pork fired rice - Chinese Near Me - Northborough, Massachusetts

I've been ordering food from here for years and have always been happy with their food, intil recently. it made me wonder if they changed hands. I called in an order fir two different dinners plus a side and had it repeated to me to confirm. After taking my orde home (no way to check the food at the restaurant due to its packaging) we found both the dinners were exactly the same so one of us didn't get what they could eat. And even then the dinners we received weren't made they way they've been made every time in the past. the chicken wasn't coated or fried the same and the sauce was totally different making both meals only fit to eat as we were hungry. So either they are under new ownership or they have a new cook, either way I give them one more try before giving up one them. If this was just a fluke I'll change my rating to the higher score I held them to in the past. read more

The food is great! We go there and buy take out almost every week. Tokyo chicken is my son's favorite. Mu husband loves the beef Hofun! The food is always fresh snd tasty! Highly recommend!!! read more

Terrible, cabbage smelled bad, too much batter on uncle chows chicken, dumplings pasty undercooked, eggrolls too much grease, never again

Northboro is lucky to have this place. Quality, fresh ingredients prepared perfectly!

Excellent salt and pepper shrimp (rivaled some I've got in Boston's Chinatown). Hidden gem!

Great service and great food! We order take out from here often. It's not heavy like some Chinese food places can be.

Used to be a lot better. The Shangi-La restaurant was our "go-to" restaurant until recently. I am sorry to report that our last meal was not good. The Teriyaki beef was inedible as it was undercooked, had a bad flavor, and was discarded. The Kung Pao chicken was almost tasteless with a wilted, rubbery, consistency. Even the Pork Fried Rice lacked flavor. Please note that we were not ordering at a busy time. Our order was at an off-hour where they should have had plenty of time to do it right. The food actually tasted as if it had been cooked before, allowed to sit, and then reheated. This is not acceptable, especially for the price that we paid. Seriously consider going to another Chinese restaurant, or be prepared to be disappointed. read more

Great food at affordable pricing in my one horse town. Food freshness, taste and quality consistently served always; I've only done takeout. Friendly host(ess) and is always caring to ensure satisfaction. I am vegetarian (hopefully no cross contamination) and never tasted remnants of meat sources in taste of food. They are quick to have your order ready before pick up, but traffic always will have an effect on readiness. Nonetheless, I have not experienced timing issues on orders placed online! read more

I got some mushu pork, and my dad got beef and green beans. Both were ok, a bit on the salty side and a little bland, but also not too greasy and plenty of food. Average Chinese food when you have a craving and don't wanna go far! Service was very kind and quick, and there was a whole dining area, though it seemed like they mostly did delivery. read more

Long time local resident. Food was greasy and of subpar quality. The plexiglass barrier going from the counter top to the ceiling was a bit sketchy. read more

Always amazing, and the nicest people. We love Shangri-la. Try the Tokyo chicken, it is one of our favorites!

One of the best standard Americanized Chinese restaurants I've been to in Metrowest. The chicken fingers weren't too greasy and tasted outstanding. MSG is simply not bad for you and I imagine that is what made them taste so good. The wings were hot and crispy and the combination plates were great, with moist fried rice, crisp vegetables and flavorful meats. read more

Had New Year's dinner here and it was so busy with people waiting for take out. My family and I had walked in and sat down at a table. The staff was clearly busy but was still able to seat us and take our order quickly. The wait for the food was also quick. I had chicken with mushroom and pea pods. It was in a delicious light sauce and the portion was huge, but I ate it all. My husband got a combination plate and was in heaven. Our friend got the chicken with mixed vegetables and he was very happy at how fresh and light it was but filling. There is a reason why this place is top 100 on yelp and it's clearly because their food is impeccable! read more

This is my go to for takeout lately! They usually say 45 minutes to an hour but are at my door within a half hour with hot tasty food. Stand outs for me are the shrimp fried rice and crab Rangoon. The shrimp is full sized shrimp not like other places that use the tiny ones for their rice. And the crab Rangoon are big and crispy on the outside and overstuffed with filling. So good! read more

Shangri-La is easily the best Chinese restaurant in the area. The food is great, the prices are appropriate, and ordering online is a breeze. read more

Food is great!! Customer service for Dine in and take out is always a good experience. Extrenely nice people. Delivery is quick and my foods still warm. I definitely recommend trying it out. read more

I'm from out of state, and love to try Chinese from places I visit. I must say this is by far one of my favorites. The sweet and sour shrimp so delicious. The size of the shrimp makes me feel like I'm eating mini lobsters. Can't judge a book by the cover, same goes here. If ever passing through will definitely stop again. read more

We were passing through this area and stopped at a plaza to get a bit to eat. It was about noon on a Saturday. We had the place to ourselves. We ordered the beef hoo fun and the Mongolian Beef lunch special. The hoo fun had the smoky flavor we enjoy. The hot and sour soup was flavorful. The Mongolian Beef was delightful. Food was served promptly. We enjoyed our stop and were quickly back our way to our final destination. read more

shangri-la - Chinese Near Me - Northborough, Massachusetts

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My husband and I were looking for delivery Chinese food close to us on a notoriously busy Chinese food day. The wait times for delivery said 75-90 minutes but the food came hot and fresh at 60 minutes. Delicious food! We got the scallion pancake, beef teriyaki, shrimp dumplings, sweet and sour chicken, and shangri la chicken. Everything was delicious!! We will definitely be ordering from here again. Made great leftovers as well. read more

Very friendly service and clean restaurant on a strip mall. The food is good quality and very flavorful. The owners are very nice and all smiles. read more

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Food is really good! Took only 20 mins to pick up! Food was hot, chicken is great! Lo Mein is amazing. read more

shangri-la - Chinese Near Me - Northborough, Massachusetts

Huge portions and very tasty, the General Tsos was so crispy. Crab Rangoons were delicious and delivery woman very pleasant!

Fresh Food, great taste, I have tried other takeout places but continue to return because the food is always guaranteed to be fresh and great tasting. read more

I had a very fine meal here. I had Chicken Lomein,Beef Fried Rice, and Egg Rolls. The food was prepared exellent. The food was boxed to go as is the current rule. I recommend this place. read more

The best Chinese restaurant in town. The rice noodle is very delicious, also the house dumpling. The price is quite reasonable, and the service is always friendly. read more

Good to see a new place open up in this spot. We were long term customers of The Great Wall, which, according to the Northboro board of Health, was not so Great :-( These new folks have started off well. Restaurant was cleaned up and refreshed. Food is a big improvement. We got a big sack of food to feed folks before game 4 of the World Series. All of it was hot, fresh, carefully packed and tasty. Welcome to the neighborhood! read more

Been going here for years, it's good every time. They have yet to mess up an order. It's the main go to for Chinese food in our area.