I have been test-driving used cars recently. Last week I checked out this place, Grand Auto Sales,…read moreand two others in Newton. This place was such a disappointment. What would you think of a used car dealer who doesn't bother to check under the hood of the car they're selling? Or maybe they do check, but then they ignore the crusted filth around the oil cap and can't be bothered to clean it up? And they also ignore the two rodent nests in the engine! Luckily, the rodents had already moved on. I am not used to dealing with people who have such scant respect for cars and customers.

Excellent service and very fair prices. These guys know what they're doing and can be trusted! I…read moreneeded a new clutch, but not all parts needed to be replaced which was great news to my bank account! Great guys that can be trusted to do a good job! I highly recommend them!

I can't recommend this place enough! Called and spoke to the owner Jacob and made an appt for a…read morestate inspection. As able to get in same day, super fast. Immaculately clean small waiting area. I just wish I had found this spot sooner! Thank you!

The family that owns the dealership was really helpful in getting us into our car and answering our…read morequestions. Would recommend this place to family and friends.

Two star rating as one stars usually get ignored. I bid on an eBay listing for a 1984 Mercedes…read more Serge insisted I go through him for the sale and not eBay. He told a story of a customer being charged an additional $4,000.00 at the end of the sale through eBay. I went through him. He canceled the sale and refuses to return my $250.00 deposit. Said it was my fault I did not complete the transaction. I related a conversation from the previous week where he said no problem next week is fine. Well it wasn't. Serge please spend my $250.00 on business classes. DO NOT SHOP HIS EBAY STORE.

Yes, where do I start. Well never buy a car site unseen know I should have known better, but…read morethought I would give a shot. Serge the owner assured me easy and seamless trans action. I live in Oregon he's in Massachusetts . the deal for my car for his on an even swap, it was okay deal. accordingly to Serge is car was in perfect working condition. well apparently not...... there was damage to the front end. I couldn't get the engine hood open. spent 600.00 to get it fixed. second moon roof didn't work properly, I'm still investigating it. there where other thing wrong but I can live with those things. Please please please do not do business with them especially Serge. check out the vehicle throughly before signing paperwork. my recommendation to you is wait you'll find your car some where else . less headaches Lance A

This review is actually past due but in June my girlfriend and I purchased a used Jeep Wrangler…read morefrom Route 146 Auto Sales and we couldn't be happier. Ron was a fantastic salesman - incredibly helpful during the process and the whole staff was truly awesome. We had some logistical complications between traveling from out of state (and organizing ferry reservations living on an island) and the team was always willing to work with us. In addition, because my girlfriend is newer to driving and it's a 2018 vehicle, the auto shop was able to put a backup camera and display into the vehicle for us - which made the purchase both possible and greatly put at ease any concern I had for her safety. Plus, as one of us is a permanent resident - the loan application process required an exorbitant amount of paper work and hoops to jump through. While other dealerships might have bailed on the process- Tara and Ron remained communicative and committed to making sure we could complete every documentation to the satisfactory of the bank. After I purchased the car I took it to my local mechanic, who confirmed the work put into the vehicle prior to sale was great and the Jeep was in wonderful shape. We have since driven it round trip to Virginia over the course of several short days - and the ride was incredibly smooth and the car performed perfectly. I couldn't be happier with our experience, I would absolutely come back to Ron and the group at Route 146 and if we ever plan to lift or modify the Jeep I absolutely would do it here. Thanks so much!

Hello anyone reading this. This is my first time leaving a review. I'm quite the calm person. This…read moredealership is shady. I saw a vehicle I liked, and when discussing price, the finance guy told me to "get lost", and that I was "not a genuine person" after asking for a lower price to repair the damage on the vehicle that was not clearly advertised in the pictures. I have not been treated like less than human at a business before. I asked why he would say something like this, when we're just talking numbers at a business, and that emotions shouldn't be involved. They have a price they need, I have a price I need, there's nothing more than that. He told me "because I said so. Get lost". I mentioned this to the owner. The owner told me that he apologized on behalf of the finance guy. He told me that if I still wanted the vehicle, he would give it to me for what I asked and he wanted to make it right. This was Saturday before close. He told me he will "put a fork in it" as in the deal is good, and we shook hands. I called Monday with cash ready, and he told me the vehicle had sold. I'd be wary of doing business with a place like this. A vehicle is a large financial investment, and it's best not to have doubts of what you're getting into. Whatever vehicle you're looking for, I'm confident you'd be happier buying it at a different location. They don't have anything worth this type of business. People need to be treated with respect both ways. Emotions have no role in business. This is not professional. Be warned.

These folks were awesome in every way! My Subaru looks as good as new, and at a very reasonable…read moreprice. They even detailed the inside of the car! Highly recommend Lake St. Auto.

Where to begin…read more... Lake Street Auto Is a hidden gem. If customer service & quality work is what you're going for then this is the place to go. I can't say enough about Karen & Scott and staff for the professionalism and finished result on fixing my front bumper and side fender damage. Honesty and quality work in this line of work is hard to come by today and I feel very lucky to have landed on them to take care of my 2014 vehicle and make it look brand new in a timely manner. Thank you ! I can't say enough!

I was in a jam with my jeep. It's a 2000 and it wasn' showing the codes for inspection. After…read morehaving taken it to another good garage, they said just drive it until the computer kicks back on no help whatsoever. Matthew and Joel figured out right away. What was wrong and I was on my way. I love my old jeep and these guys really helped me out in figuring out what to do to get a safe inspection.

I have been using these guys for a few years now. Not only do they have good service at a…read morereasonable price but they are honest. I'm a single woman, who knows nothing about cars, many times they could have taken advantage of that, but they never have. I've asked them to check over my older car before going on a trip with my granddaughter. I've asked do I need this or that. They have never once taken advantage of that and they have come in lower than the estimate I was given. I highly recommend them.

As upsetting as an accident can be, when my car was towed ,I found comfort and outstanding service…read moreat Blackstone Auto Body. From Chris at the front desk who offered support, to Paul who gave fact-based insurance advice, to Enterprise who dropped off a great rental vehicle, the potential for a very unpleasant time turned into a seamless and very pleasant experience. Highly recommended! Professional and experienced - my car looks like new. Could not be more satisfiEd.

Blackstone handled the nearly $10k repairs to my side swiped 2016 Silverado, titanium color. They…read moredid an incredible job paint matching and repairing the heavy body damage. Customer service was great and I received updates promptly. The truck was returned to me cleaned inside and out and looks great. Great business and skilled professionals Greg

Purchased a new Buick this week. Had a good experience. I stopped by on Saturday (one day before…read morethe blizzard of 2026). I was assisted by Randy Williams who was professional and patient while understanding my hopes for a good value and successful transaction. After a little back and forth on trade in value and overall cost we agreed on a deal. I signed the paperwork and met with the finance manager where I was presented with extended warranty options which I declined. This whole transaction from inquiry, test drive, a little banter and bartering took about 4 hours. Though they offered to let me take delivery I elected to wait until after the blizzard since my new SUV was safe inside the showroom. I returned yesterday (Wednesday) and exchanged vehicles. Randy walked me through the features of the new SUV, set up OnStar, Sirius XM, remote features, mobile app etc. Overall a good experience and would happily return here for future automobile purchases as needed.

I called two months about a recall on my Sierra they said they would order the part and call me…read morewhen it was ready. I even called a a few days later to just double check that they sure to order the part and they said they did. Well guess what they still have not called me and it's been two months.

Just picked up my daughter's NEW car last week, thank you Nikolas for making the transaction…read moreseamless and so perfect for her (and us). These are honest, organized and really nice people to deal with. Thank you for the 5 star service!

I leased several cars from here. Like most car dealerships, you have to do the haggle situation and…read morepretend that you're not going to buy the car or go somewhere else in order to get a good deal, which is kind of ridiculous. I find it annoying and unprofessional. They really just need to give you a good deal. The haggle situation really turns me off a lot and it's almost making me consider going to a different dealership. The dealership itself is good as far as being clean and well maintained. Other than the current construction situation that hasn't finished and over a year, the dealership is relatively easy to get to. Staff is professional and courteous. As far as the service goes, they seem to do a decent job with the service itself and the prices seem to be competitive. The only draw back that I really have noticed with the service is they take an extreme amount of time to get the job done. For instance an oil change and tire rotation is 2 hours even with an appointment. A 15k mile service is 3 and a half hours, or 4 hours if you get a wash. I would strongly recommend getting a loaner car rather than waiting in the waiting room. The service has gotten more and more lengthy time wise in the last 2 years.

I love zippy's Auto repair they're honest reliable mechanics wouldn't go anywhere else I'm a woman…read moreso sometimes it's hard to go to the garage for your car without the mechanic taking advantage but not zippy zippy is honest and he's not going to rip you off I highly recommend this business

Their great! Would recommend to anyone. Nice guy up front, great work, fair prices, have helped me…read moreout more than once when I was in a time crunch. Love this shop.