Do not go here. My wife got into a car accident and got sent here since she went by herself due to…read moreme being working out of town she had to do process by herself i felt that they tried to take advantage of her because when they returned the truck a month later they brought it back with paint drips every where, self tappers as screws and gaps every where. My side mirror didn't have power cause they never connected it back. None of the side that got worked on had power. So after a month he still had to pick it back up and work on it all over again which took another full month on it. Even then when he brought the truck back paint job was still shit paint drops everywhere over the original paint. So this guy took a total of 2 months to supposedly make my truck look "out of the dealership" and it looks like I took it to a hole in a wall place and they painted it with spray paint bottles. If you get sent here please research and look at reviews cause I promise you you will regret sending your vehicle here. Especially if youre a female and don't have help with guidance on what to look For in a good body shop. Not only did he take way longer than he was supposed to take because we didn't rush him with the truck because I wanted a good job but the quality on this truck that we only had 2 weeks with after buying it we expected something way better than what we got. And if you already have your vehicle here look over every detail and I guarantee you will find stuff half ass done.

Jesse is my first call when it comes to accidents. He has helped me and my family in the past with…read morebody work & his work is phenomenal. He goes above & beyond to assist you through the whole process. From helping you create your claim with the insurance to delivery of your vehicle. I was in a accident in my Jeep Wrangler. My passenger side fender, bumper, headlight were damaged & he brought her back to life. He did everything he promised & in great timing. I will always recommend him & his company for an outstanding job. Thanks Jesse!

I got into a wreck and the tow truck driver towed my car here. I was unfamiliar with this place…read morebut from the day when my car entered the lot till the day I picked it up, Moy's always answered his phone and updated me on the progress of my car. I never visited the site before picking up my car either. He followed the instructions from my adjuster and took time to explain each process and made sure my car was returned to me clean and in great condition, like new. He ordered the parts per my insurance. Repairs and paint job were complete within 3 weeks. The repairs are under warranty as long as the car was under my ownership. I had absolutely no issues with this place.

I was looking for a place to paint match my exterior door handles on my truck and I was amazed at…read morehow well they got it matched. Considering my handles are plastic, there is no difference. The quality of the work is better than I imagined. They exceeded my expectations and I couldn't be happier.

I really love going to team Gillman Acura Everyone are so…read morenice there.... My service advisor Miquel Montes is the best... I use him every time i come to team Gillman Acura Mozetta Williams May 21, 2026

I would only give this dealership 1 star but thankfully for Natanael from Gillman SUBARU being such…read morea good salesperson, my family and I already bought 5 vehicles from him as our salesman in the span of a year. In June I leased a 2026 Acura Integra, I traded in my 2020 Acura MDX for it. I decided that I actually hate this vehicle. If I wanted a Honda Civic I would've went to Honda to lease it for probably $200 cheaper. When one thinks of an Acura they want to think of precision, luxury, and performance. The Integra is honestly just a Honda Civic Touring with a different facia. But i'm not writing this review off a vehicle I don't like, I'm writing this because the service I received trying to trade this vehicle for a 2026 Acura MDX was terrible. I understand trading a vehicle I got literally 2 months ago for a completely different vehicle might be difficult but it's not impossible. They explained all the issues with negative equity and all of that how it could affect the price but I honestly do not care what the payment would be. Muson or Guman or Mansoon I don't even know what his name is so stuck up when trying to finalize. I understand it's his job to upsell but put some effort in it. Just sitting there looking like he couldn't care less. Not to mention the money hungry salesmen outside, looking like they haven't sold a car in months. I live in the Galleria Area down in Houston, going all the way North is not fun nor cheap. So i've had to go up there probably 3 days after work to come home with the same Integra. Mind you this is after work so after 5 and I understand everyone wants to go home but the dealership closes at 8 why am I not being helped till 7? Then "Come back tomorrow we'll get you set!" So I drove up there for nothing? I'm 18 years old, I change my mind a lot but the Acura MDX is what best suits me, was I stupid to trade a MDX for an Integra? Yes. Can I afford to make payments even with a load of negative equity? Yes, thank you Jesus I have an amazing job to do so. I don't understand what a dealership wouldn't love about a dumb 18 year old just giving his money out. I'd rather take my business to Acura Sugar Land or Sterling McCall Acura, not here unless you want terrible service and people who don't care and just want your money.

Sales team was genuinely great--friendly, attentive, and easy to work with. The only downside was…read morethe wait to get into finance, which took hours and really slowed the process down. That said, they were the only dealership that had the exact SUV I was looking for, so it worked out. I also brought the vehicle back later to have it blacked out, and they did a solid job--turnaround was quick and pricing was fair. Overall, a good experience with a few delays along the way.

Bought my wife's Cadillac xt4 about a month ago. She picked it out and I went to check it out. Met…read morewith the saleswoman who was personable and friendly. We sat down to talk about purchasing the car and I asked about the "172 point CPO" paperwork because what was in their website was blank. She insisted it was on the website so I asked her to go the site and look for herself and it was blank. I asked her for the keys so I could go look at the car while she looked for the actual completed CPO paperwork. Car was in decent shape, needed to be detailed since it was used as a loaner vehicle. I popped the hood to check fluid levels, caps etc. and noticed that the wiper fluid reservoir cap was missing, pointed it out to her and mentioned this must not have been part of the 172 point inspection. She assured me they would get it replaced and re detailed. We sat down to discuss pricing and I was surprised that the actual price was $8000 more than what it was listed for on their site. The mandatory CPO ($3k)and other fees (replacing tires, battery etc) another $1800) were all "billed" at their service shop rates. Almost $600 to replace the battery (which I knew about because we also have a Cadillac sRX that another Cadillac dealer wanted the same price to replace the battery in that one. I replaced it myself for the cost of the battery and 15 minutes labor) we finally agreed on a price. I asked for the CPO warranty paperwork and saleswoman said I needed to get it from finance dept, I asked him for it and he thought she gave it to me and said he would get it to me. Fast forward a month later and I finally got some of the paperwork. (After leaving multiple unreturned messages for Steve Hainline, still haven't heard from him) If you buy a CPO car from this dealership make sure you request the actual CPO paperwork and go through the car back to front: pop the hood and look at everything. Do not leave until they give you the extended warranty information (that you are paying for). If something is missing or doesn't match the CPO and other service fees ask about it. They have to do those things to sell the car, they should NOT be added to the cost of the car at their normal service shop rates. (It doesn't cost the dealership $600 to replace the battery) Also, if you want to make an appointment to check out a car, don't use their AI "assistant", call and talk to a person, they don't track the AI appointments that get set, my wife made an appointment through it and when she got there, they couldn't find the car for about 20 minutes. It's only been a month so I can only speak to our experience so far. The people were nice during the sales process but once you leave the dealership with the car, it's very hard to get someone to respond to you. Hopefully it gets better. UPDATE: Steve's response asking me to contact him, when I have already left multiple messages with him and their front desk to call me, is a big indicator of what I explained in my original review. I should not have to call again when I have already left multiple messages with him to call me. This is a disappointing sign regarding what kind of customer service that can be expected from this dealership. UPDATE #2- Steve, again, you have my contact information as I have left multiple messages for you asking you to call me. I have yet to receive a call or email. If you are serious about resolving this issue, I'll be expecting a call from you tomorrow. The onus to correct this is not on me, the customer.

That was a pleasant car buying experience with everyone I met. Shanaz was nice and accommodating…read morewith every question/issue I had. Everyone else was very nice and not pushy and I had some good conversations that day. I was comfortable in the customer space while waiting for my car. The financing was clear and quick. I would recommend others to buy here.

Team Gillman Subaru North handled my car in a timely professional manner. They were upfront with…read morethe issue of my car's tire having an earring stuck in a sensitive part of the tire causing it to leak explaining the necessity of replacing the tire now because the threads on an AWD Subaru have to wear evenly. Had I not replaced it now, later down the road I would have had to replace all four

Communication - AVOID ANDRES at all costs. He does not answer his phone, doesn't call you back…read moreafter he says he will, always out to lunch, and overall just MIA. I'm not talking hourly updates, I'm talking any update (even the automated texts). . He Didn't call to inform me of a delay of a day and a half so I had returned a rental.. left me vehicle-less foe 36 hours due to me paying out of pocket when his tracker wasn't even updated If you are forced to go there due to insurance ASK FOR CHUCK. He is the man. He was able to fill in all of Andre's shortfalls and even took the initiative to communicate a delay and also that my truck was ready. Overall - solid work on the truck

We brought my mom's car to CSI Collision Center to repair damage to the front bumper a few months…read moreago. However, after some time, we experienced a serious issue: the fog light caught on fire, resulting in the melting of the front bumper. It turns out that the fog light housing and wiring weren't fitted properly, causing the fire. When my mom brought this concern to CSI, they insisted that they had only repaired the front bumper and that they did not touch or work on the fog light at all. Despite the fact that the fog light wiring and housing directly caused the fire and melted the bumper, they would not take responsibility for the issue. It seems strange to me that they could install a new front bumper but claim no involvement with the fog light that is installed into the bumper, which was the root cause of the problem. While the bumper repair was done, I'm extremely disappointed with the lack of accountability and transparency regarding the fog light issue. It feels like the cause of the fire, which was directly related to the improper wiring and installation of the fog light, was completely ignored. I expected better communication and responsibility from a professional repair shop.

Wow!!!! What an amazing team and group of people that work at Robles. Everything that they did was…read moreamazing. The communication, the location of parts, the quality of work, the value for the service performed. Everything was amazing and exceeded expectations. I will be bringing all of my work to them in the future. Highly recommend and very trustworthy group of people to work with. They went above and beyond fixing my car from the body work on the exterior, but also all of the small internal mechanical issues that they found. Much more than just a body shop.

Service was Excellent! Amazing 10/10!!! The price I was…read moregiven was very reasonable as well, much better than another quote I had received prior. They left my Hyundai looking brand new after another vehicle rammed into my car on the highway leaving my bumper and tail light messed up. I will definitely be recommending them to all the fam.

the staff was very friendly, knowledgeable, patient and informative. not only did they fix my car…read morethe detailed her thanks a thousand times to lauren and the crew. if i ever need repairs i'll certainly be back 10/10

I have used this shop twice. They always finish my car days earlier and even clean the car and…read moredetail it and add washer fluid too They go ABOVE AND BEYOND