Westin and his father Shane run a small used car dealership together. You can expect what you've…read morelearned to expect with dealerships, no better and no worst. I purchased a 2022 Gray Mustang GT with 27k miles in July of 2026.
When I arrived with pre-approved financing from my credit union, Westin started pressuring me to finance through their preferred lender instead before I even had a chance to look the car over. He told me I wouldn't be able to drive the car home that day if I went with my own financing because of DMV hoops. Understandable, as I am aware this is a tactic dealers use to push a sale. However, it made me feel an elevated level of pressure. I was in love with the car and willing to refinance after the purchase, but I will deduct half a star for this.
I will deduct another half for this: I brought a friend who is a professional mechanic with Toyota to check the car out. Before the test drive, he alerted me to a leaking rear differential and low motor oil levels. During the drive, we noticed the rear-view camera wasn't working and a tire pressure monitor warning was lit. When asked about these issues, Shane told us the camera had an active recall and that the car had just been serviced (including a rebuilt transmission) with Puente Hills Ford, but they didn't have the parts to fix the camera and there was nothing to worry about with regards to the rear differential and low motor oil. My friend knows what he knows, and I found it odd that a vehicle would have low, dirty motor oil right after a major dealership service.
The test drive itself sold me. A 5.0 Mustang has long been my dream car, and the after-market Borla exhaust (never mentioned online or during calls) was a sound I could never get tired of. My friend strongly advised me to take the car to a dealer to check the issues while it was still under warranty. Because it was, I went ahead with the purchase.
The financing with their lender was quick and easy, done in about 45 minutes. Shane even threw in 300 bucks in cash to get the tire pressure monitors replaced (which I discovered later at Ford would cost about $700). I used his cash towards the down payment. There was an active recall for the rear view camera, which settled me on that issue, and overall the experience at Kutsch was smooth.
I understand they are trying to sell cars, but I would appreciate more transparency. If you are not lucky enough to have a pro mechanic with you, or purchase a car that is out of warranty, you might get fleeced. This is true for any used car dealership.
After purchasing the car I took it to my local Ford dealer, Ford of Montebello, for a diagnostic check. When the tech opened the hood he right away told me the car smelled like it was burning oil, explaining the low levels.
The car spent 2 weeks at the dealer. The rear differential was indeed leaking fluid and had to be serviced, the engine had a bad front crankshaft seal that was leaking oil, and the transmission was actually fine and working like new. The recalls were taken care of, and I decided to ignore the tire pressure monitor warning since it is nothing major.
All of this work would have cost about 7K if the car was out of warranty. I didn't pay a dime, but I did lose the car for 2 weeks. I also refinanced their 8.1% rate, no extended warranty or GAP, for my 5.3% rate w/GAP and extended warranty, and lowered my overall interest by about 4k.
At the end of it all, I am really happy with my purchase and the overall ease with the process. There were no hidden fees or markups, which I did expect because of the Borla exhaust, but nope, none of that. The price advertised was the price I payed. No negative feelings towards Kutsch, Shane, or Westin, and I thank them both for their business, but you have to be careful.
These dudes are overall friendly, and they do have a great selection of performance and luxury vehicles on their lot if you want something with lots of horsepower. I am enjoying the car, getting about a million smiles per gallon!
