I love this location. I was clued into it a handful of years ago as a small more unknown location…read morethat would have faster service. I am always in and out here in no time with actual friendly service, which isnt common at most BMVs. I currently live near a bigger location, which I tried once and it was horrible, so this license renewal I came right back here. I tried to "get in line" ahead from the website, but that really didnt save me any time, because they still require you to check in upon arrival behind others who are already there. No big deal, because they were still very prompt. The lady taking my new photo was even nice enough to try and help me get a good pic (again, totally uncommon). While I dont want to give away my secret, so this becomes busy, I figured they deserved some praise!

Got here at noon on a Friday to renew my drivers license. Waited 2.5 hours…read moreBring a big book.

As a new resident, this location was not a good impression of Ohio. When we arrived here, the line…read morewas out the door and it moved very slowly to just register and get a number. After getting a number, we had a long wait time to get a simple vehicle inspection - which was also a joke. The employee literally walked around the vehicle, wrote down the VIN number and the mileage. For this we waited about 1.5 hours. The communication of the employees wasn't clear and I left there just as confused as when I walked in. Overall a total waste of time! The next morning we went to the location in Lebanon and it was a totally different experience!

Time it took to get the form Friendly people Great service Easy to access the locationread more

For a place you don't typically want to be at, this is the place to be!…read more I'm going out on a limb here and throwing out that Fifth Star that I hold so dearly and use sparingly. Let me tell you why... Having been a driver for decades, in multiple states, I have had to visit numerous DMV and/or BMV locations in the Midwest. It's never a fun process. This location has consistently been different and the best of them all. It's not the biggest location but this location has a system and a knowledgeable, and friendly, staff that knows how to keep things moving. If you have a problem with this location, believe it or not, you are probably the problem. When you walk in, there are two kiosk tablets for you to check-in at. Once you check in, you're given a number and then, depending on how full the lobby is, you will be instructed to wait outside/in your car until you receive a text or you're asked to wait in the lobby. It also gives you an approximate wait time. Once your turn gets closer and the lobby thins out a bit, you receive a text message instructing you to make your way into the lobby and wait for your number to be called. Also notice that there is a screen with the numbers that have been called out, so don't forget to keep an eye on the screens. When they call your number, you're instructed to go up to the numerically assigned counter where someone is waiting to assist you. From that point on, you're on your way. Sounds pretty simple, right? It is. So if you have any issues with these steps, it is probably you. Here are some tips to keep in mind: - Go to the Ohio BMV website and make sure you have the correct documentation necessary to complete the tasks you are looking to get done at the BMV. If you cannot find what you're looking for or you are not certain, call the location that you plan on going to and ask your question. What is a 2 minute phone call to save you from multiple trips and aggravation? - If you're asked to wait outside of the building for the text message to let you know when to come in, pay attention. Don't wander off to McDonalds, don't sit on your phone and miss the text message, and don't sit in the car blasting your music and hot boxing Marlboro's to the point of not hearing your text message notification. If you miss your turn, that is on you. - When you're in the lobby, pay attention and listen for your number. People watching at the BMV is almost always a delight. You are guaranteed to walk out with at least 3 observational stories to share with your family and friends for days to come. But while you're sitting in the lobby, a similar rule from before applies. Pay attention! Don't be sitting there with your earbuds in and zoning out only to miss your number being called. It will call multiple times but it still doesn't account for absent mindedness. - Stay off your phone while in the lobby. The rest of the people don't want to be there any more than you do. They also are trying to listen for their number. The absolute last thing they want to do is hear your garbage phone call to your friends about absolutely nothing. Take it outside. - Have your proper documentation! If you don't bring your proof of insurance, proof of address, or whatever else you'll need to get your task done, that is 100% on you, my friend. Check before you visit. - Be nice. Be nice to those around you and be nice to the staff. They are their to help and helpful they are. Would I go back? This is my number one choice location of a BMV. I'm not saying that others are worse, but I've been to at least 3 or 4 in the area. This is my go-to location. It has always been consistent for me, for the last several years. I'm hoping my Fifth Star will help boost their rating a bit and my review will encourage others to leave a positive rating and review. The BMV Team deserves it. They put up with a lot. If you want proof, look at some of the negative reviews and the tone of those reviews. These are the people that the BMV Team has to manage, every single day. So have your stuff ready to rock, pay attention and for goodness sake.....Be Nice!

This place sucks…read more 17 people sitting in the lobby. 2 of the windows are servicing customers. Sometimes 3 windows #1 is picking up more. Window #2 has been playing on her phone for at least 15 minutes. When she isn't on her phone she is listening and looking at the different customers at window #1. Idiot! Window #6 has helped three customers (ie: completed transactions and left) Window #3 has helped one person and they left at least 10 minutes ago. She is playing and talking with another employee. Who manages this place?

The service was very speedy and every staff member was extremely nice. This was one of the best BMV…read moreexperiences I've ever had!

Never did I think I would write any review of a BMV, let alone a 5 star one, yet here I am…read more Here's something I didn't know- BMV locations are independently owned and operated. This location is exceptionally friendly and helpful. I was getting my federal compliant ID and had heard stories of people having to make multiple trips. I checked online ahead of time and was pretty sure I had what I needed. I was greeted at the door by a friendly gentleman who confirmed I had checked in online properly and my space in line was reserved. I filled out a form and waited just a couple minutes for my number to be called. The person at the counter was friendly and helped me with my ID and two license plate renewals, with some nice conversation while she completed the registrations. All in, less than 15 minutes later, everything was done in a quick, professional way and I was on my way! Hard to believe you can enjoy an experience at the BMV but it's true! Next time you need the BMV, I recommend this location.

I had my driver's test here two days ago after moving back to the US from abroad, and my examiner…read more(#7108) was fantastic--but the experience was smooth and pleasant even before that. The woman at the front window was warm, pleasant and resourceful with the people in front of me in line, as well as with myself, kindly sharing options and official information in the nicest way possible. I was seen quickly and my examiner (7108) was friendly, thorough and clear in all directions without being overly official or intimidating. She was kind and I felt put at ease during what could have been a fraught experience. She was also patient as I continually thought out loud to keep myself focused throughout the test . While my score wasn't perfect, I still passed, and I know it was in part due to the calm, relaxed, and professional demeanor of fhe staff at this station. You all enabled me to do my best despite great anxiety. Thank you for making the transition home smoother, Seven Hills staff! I will forever be grateful.

The people were incredibly rude, insensitive, and rushed. Don't go here, go anywhere else. The…read moreinstructor was awful.

Everything!! Heaven sent and blessed! Top tier for service,…read moreand customer experience, and wait times .This BMV location is the cats' meow of excellence ‼ Thank you to the staff for their excellent hospitality!

The people are friendly and knowledgeable. A pretty busy location . Makes the experience less…read morestressful!