For the most part the staff is helpful. I've never had a bad experience at this home depot. They no…read morelonger give military discounts the way they used to. They don't even price match with some of the major hardware stores. The return policy is pretty decent. Shopping at this store since 2009. This review specifically for Home Depot at Pickett Street in Alexandria, VA 22304.

Decided to give Home Depot a second chance. Boy was I wrong. I was looking to replace 4 interior…read moredoors in my condo. Came in on a Sunday & I could not find anyone to help me. I saw the doors I wanted. But almost of the were damaged or missing parts. Looked around to find help. The help was MIA!! I will be doing my shopping at Lowe's from now on. Home Depot is about 1 mile from my house. Lowe's is about 5 plus. I do not know how this location is still in business. I'm done with Home Depot! R.I.P.

Absolutely outstanding customer service. They took great care of my honda. I would highly…read morerecommend them to anyone needing service to their vehicle

I read the reviews of this place thinking it had great service and competitive pricing. Sure, they…read moredo what they say they're gonna do, but the price? They quoted me a $125 oil change. You can go to Midas for 40-50 bucks. After telling them that price seemed a little high, they tried to influence me to bring it in anyway, which I knew would put me in a situation where I had to uncomfortably negotiate or walk out and start over. I got service done here a while back as well and they were by far the most expensive choice. I unfortunately did not want to call another tow service to remove it from the location so I got the work done there.They tried charging me a $200 diagnostic fee. They said it's an hourly rate, but the mechanic who looked at my car slipped up and said he only "diagnosed" it within 15 minutes. They refunded me the fee after I explained to them my perspective which was nice, but the overall price of the service was much higher than other mechanics I got quotes from. Perks on the customer service quality, but genuinely if you're looking for the same level of service at a lower price, I'd recommend going elsewhere.

I stopped here to fill my propane tanks for my grill. The staff was friendly and the price was very…read morereasonable at $22. They were OK filling tanks that are not their brand, which I was wondering if that was the case. Just make sure you allocate enough time as they will actually fill your empty tank outside at the station instead of swapping tanks as most gas stations or grocery stores do. I'm glad I found out about Airgas. This may end up being my go to spot for propane refills.

Service was fine. We were the only customers in the store at the time. The problem was this: I had…read morechecked prices on the website for the Alexandria location the product that I wanted was listed at $42.60. I even printed out the page from the website. When I got there the counterman told me "I don't know where they got these prices from they're all wrong." He quoted a price for the very same item $70.62! Too bad they are the only game in town selling gases! Next time I will call to confirm the website price and get the name of the person that I speak with so I get that price. The store should have honored the published price.

I'm skeptical of companies for which I'm locked into service - in this case because they own my…read moretank. Yes, I can buy a tank, but there's a large frictional cost that ends with my, in effect, being locked in. Needed a tank refill in anticipation of a coming storm. I called and was told I was on the schedule for regular refill two days after the storm. Storm comes with feet of snow. Suburban shows up says they won't deliver because of snow. Ok, that's understandable. Of course, it's why I called in the first place before the storm hit. I get the place plowed and then Suburban wants documentation that the bridge to my property is safe for their truck. This would be the same truck that has been crossing that bridge for the PAST FORTY YEARS! When a truck does show up, it's a driver who has delivered here many times before. He zips right in. When asked about the bridge, he says it's no problem.

Who knew propane tank refills were this close and easy to do. Highly recommended, better than tank…read moreswapping.

I placed an order for 7 propane tanks. After waiting a week they sent me an appointment for…read moredelivery at between 9-9:30 am on Friday. After waiting for over an hour, I tried to contact them, but kept getting put in a phone loop that never got answered. So I had to email them. After two hours they finally emailed me back and said I didn't have an appointment. When I emailed them the appointment sent to me, they said they couldn't get to it and cancelled my order. I would strongly suggest looking into any possible other means of getting propane before relying on these guys.

I placed an order for a propane tank exchange on Sunday night. I left my old tank on my front…read moreporch, and by Monday afternoon, I had a refilled tank sitting where I left my old one! I live north of Baltimore so I was fully expecting a couple of days for delivery, so I was pleasantly surprised that my new tank was delivered in less than a day! They also refill the tank to 20 lb instead of 15 lb like at most stores. Pricing is great, and shipping is free. Highly recommended!

Very convenient having this store in the neighborhood. Picked up salt/ice-melt before the storm. I…read morecalled ahead and they told me they only had 50lb bags left. Turns out a 50lb bag of ice melt isn't that big (I was thinking equivalent size of dog food). Helpful service, wide variety of products. Shop local!

The location is one of the smaller Ace Hardwares. They have about 4 or 5 spots right out front and…read morethen more parking across the street. Backing out of their main parking spots goes right into the street, so it's a bit difficult. You just have to be extra careful of oncoming vehicles. I picked up some items from an order I placed on their app. There was no line, the employee assisted me right away, and he saw I was in a camwalker boot, so he offered to assist me with loading really heavy soil into my vehicle. Great service, great experience, and would recommend!

I had my first inspection yesterday. They took me after only waiting 10 minutes. The mechanic…read morewas very thorough and told me I had headlight beams that were too low. She fixed both in no time and I was out of there in no time. I highly recommend taking your car to ExxonMobil for your annual inspection. My only thing I didn't like is they do not have a restroom for public use.

Great service fixing my tire! They were fast and thorough. Highly recommend Qumber who helped me!read more

No complaints in 2 1/2 years. Doug and Bobby have always come through for us. We're not on an…read moreautomatic fill, so I call and give them a two week heads up notification with the propane gas gauge reading. I do it again with a 1 week heads up. I use a remote gauge and it's pretty accurate, and I have no issue doing it this way. This gives them an idea how much fuel we're burning and allows them to get me on the delivery schedule. With any snow or ice storm, I clear the driveway, our sidewalk and I remember to clear a path to the tank. This last storm (1/25/2026) was brutal, a lot of sleet and freezing rain. The driver showed up as scheduled on Feb 3rd and was thrilled to see a clean spot on the street for him to park the truck, with a clear path to the tank. And hats off to the delivery guys, they're awesome!

This is the worst propane company you could rely on in an emergency. We scheduled to have delivery…read moreone week out. They failed to show even though they delivered to a neighbor 300' away on the same street. They rescheduled for 5 days later. Economy Propane called our neighbor 2 days later said they were not coming because there was snow on the street. There is snow on every street in the city. The Federal authorities have issued an emergency order allowing fuel to be delivered on snowy or icy roads. Economy Propane said they didn't care even though our street is pool table flat. DO NOT USE THIS COMPANY IF YOU DEPEND ON PROPANE.