Sent my clippers here for some work, clippers were away for a moment but it was well worth the wait. Prices were reasonable.

fast watch battery replace. Great service. There are many types of clocks available. Reasonable prices.

I am a professional barber & I just had another horrible experience with Shaver Time World again. The customer service is definitely unprofessional. I have put up with the rudeness & disrespect for many years. I am actively seeking another place to service my clippers & shears. read more

The owner was a nice old man however His son is a pompous a$$hole with zero respect for his customers , never explained the full process of how they conduct their business .... I Dropped of an expensive watch for repair, they gave me a ticket then told me they'd call me and tell me what they find out. I called the next day for a follow up the Owner John's Som answered spoke rude and condescending to me when I have know knowledge how his process was because no one explained it to me. I then asked for him to explain how the process works he then said come pick up your watch I don't want to deal with people like you. I don't recommend these people for watch repairs. Place has been opened for 50 years , His son will kill the business with the rude attitude and poor customer service. read more

I've used John for overhauling my Norelco shavers for almost 50 years. I haven't run into his son, but from some of the reviews, I think I'll stick to working with John. read more

Kevin was informative & patient explaining care with our Vintage Mantel Clock. Clock repair shops are far and few to locate. Some places are so Overpriced. Shavers was fair and pleasant. read more

This place is amazing!!!! Hands down a Godsend !! I stumbled upon it by accident, I was getting fuel and looked up at the sign above the building and decided to check them out . I asked them specific questions about my Andis T outliners and I was told to bring them in . They took a look at them repaired them and they've been running great every since . I'm one happy camper . Keep up the great work guys . read more

He always does a nice job replacing my watch batteries. It's a small place. Interesting clocks, some watches, and of course stuff for shaving. I would really miss this place if it ever closes. Been going to it for thirty years. read more

The most rudest man I've ever dealt with. He over looked myself and my friend to wait on 2 other men. When I brought it to his attention he told me to leave if I had anything to say. Needless to say. I would never spend my last penny in this store. read more

I am a hairdresser of over 40 years, I have brought my scissors & clipper blades to this place forever. Anyone who is a hairdresser knows you have to have someone really good to sharpen your scissors. I paid $20 for last time I went and as usual they did a great job. They do more than that there it's a tiny little shop but they have old world craftsman there. They can do jewelry repair lamp repair sharpen your knives etc. If you're getting your scissors sharpened from some guy who has a truck try this place. read more

This place has been the only one to touch any of my equipment in many years. I haven't spent a lot of time actually in there so as far as their customer service and personality I can't comment, but would trust them with any of my equipment. They even have replace a cord I've pulled completely out the back of my osters. read more

Staff is very rude and unprofessional. They do not value and respect all customers (who actually provide them with an income by supporting their business). I will never support their business in the future (and neither will my friends and family after I share my distasteful experience with them). I totally understand why they have a 2-star overall rating. read more

I've been a customer for over 10 years, bringing goods here for repair even though I've long since moved out of state. Despite the high prices, I'm a big supporter of small businesses and this place is convenient when in town visiting family. Unfortunately, customer service has taken a turn for the worse. I brought my issue to the owner, who simply said "I've got enough customers." Good for him--now he has two fewer. Bottom line: This place doesn't value its customers, no matter how long they've given their business. read more

Very professional and knowledgeable. Fixed and sharped my Sissors quickly And efficiently. I always appreciate the customer service and quality work I will be returning in the future. Also I have recommended this place to several of my coworkers in my salon read more

I paid them 250.00 to repair my cuckoo clock. Six weeks later I got it back and it worked for 55 minutes. Returned it to the store and six weeks later I got it back. Then the chime mechanism malfunctioned, twice. I have had the clock for about two months and it quit running. Clock has spent more time there than here. They are the most expensive repair shop around. read more

I will never go back to this place! Beware! They do not tell you of 'basic service fee' before they begin work on your item! The clerk snatched my watch from my hand, refused to give it to me until I paid him $10. I told him he could remove the $1.00 part, he told me he would have to charge me to do that! Outrageous! Rude! read more

I was blatantly disrespected and cursed at earlier today. Was told to get the hell out and find somewhere else to get a watch battery. Don't know how this business is still operating with this type of service. Will NEVER go there again and will tell everyone I know not to go there. read more

I came to this place to buy a 5 in 1 clipper and the older gentleman who is the owner was telling me information that I was 99.9% sure was wrong. But he was adamant about it. So I did my due diligence and cause Wahl Corporation to confirm what I was being told. Well you guessed it I was 100% correct and he was 100% wrong. Not wanting to be a complainer I called their shop back today and started to explain to the woman who is the wife of the gentleman, what I was told and what I found out. I did it in a constructive manner because he shouldn't be travail misinformation to people that come in there. It makes it a better business in a more successful business. I was treated like trash by the wife. She actually hung up on me. And I was being polite! This place needs to close down I don't recommend it to anyone I have no idea what kind of sharpening they do but I would hesitate to do any business with them. Sign me as never ever again. read more

You better hope he fixed your tools correctly because if not and you take it back to have him look at it he will tell you to eff off and get out. Learned this the hard way unfortunately and had to buy myself some new $200 clippers after paying $70 so have him fix it incorrectly. This grumpy old guy needs a retirement home. read more

I don't recommend this place, and will never come back, I brought my trimmer and asked for a blade replace, the employee without giving any explanation took the trimmer to a room in the back and I noticed that they were going to replace it and charge $16, more than a brand new one! When I told the employee that I didn't ask them to replace it he gave it back to me with a bad attitude. read more

Terrible place! Brought a clock in for repairs in mid September. I was told it would be done in two weeks. I finally got it back, only because I went in there to check on it. They could not even find it and were looking all over for it. I mentioned I was disappointed in the wait time and employee was cocky and never apologized, offered any explanation or discount. The clock had been done in the back and nobody bothered to call me to tell me. I am taking my future pieces elsewhere read more

It's a one of a kind place with a one of a kind service, the personal relationship is key and i won't buy a timepiece for a loved one anywhere else. Picking up one for myself tomorrow! read more

Decent watch service. Took 3 days for repair but that was fair. Associates did what they said they would. Small store with common watch brands. read more

I have a nice watch but I come here for the shaving supplies. They have the whole selection of Pinaud after shaves. Friendly service and good prices. Nice little gem. read more

Wow, I can not believe that people in customer service can be so rude and disrespectful until today . Frist time I called this service department was poor, but everyone has one of these days. We need to understand that , or should that be a red flag ! Thirty days latter I called abut the same issue (watch was received, but no one knows where is the watch ) service was bad but I believed in the message received " someone will call you in 1-2 weeks by name Stacy ". Today 11/4/15 four weeks latter I called the same # again and people that I talked to by name " Jo " and " Jim " if that is their right name should never be on the phone - WORTS customer service EVER. They yield at me , yes YIELD not listen and to be honest I am still not sure if they have found my watch. I wish I read customers comments before .Mrs. Cortney share her experience , and how she brought her issue to the owner of the store and got respond " I've got enough customers "so question I have WHY THEY ARE IN CUSTOMER SERVICE BUSINESS and why we provide them with business if they don't NEED THAT ! Un happy customer from Florida ! read more

Complete Rip Off Place I asked for a replacement foil for a Braun Series 7 Razor. It was in a plain white box with a Braun sticker on it.. I questioned If it was a "true"Braun foil, the counter clerk assured me it was "That's the way they are sending them now" he replied When i got home I looked at the original one that came with the razor and it clearly said "Braun Series 7" the one they sold me said "Prosonic". I went back the next day to return it, I never took it out of the box. They told be store credit only. I told them that I was told the it was a true Braun product.. his answer was "well you still bought it anyway". I have a problem dealing with people that can LIE,and it doesn't even bother them... never again I don't like buying counterfeit products and that's what they sold me read more

I dropped off a 144 year old pocket watch that needed a crystal. They hunted 1 down and installed it. Expert service and very friendly. Thanks Brian! This place came highly recommended from a friend in the business and they are TOP NOTCH! read more

They have had my watch since 8/7/14. That's almost 6 weeks. I sent it in for a repair, per the recommendations of the place of purchase, Macy's. It's a Anne Klein mechanical watch. I have called twice, pre-authorized payment, been told they are waiting for parts and it would only be one more week. That was 2 weeks & 2 calls ago. No one has contacted me AT ALL! I say, go elsewhere for repairs. I will be contacting them again to get my watch returned. I will also be contacting Macy's and places that sell Anne Klein watches to tell them of the terrible service I've experienced and suggest they find some other place to do repairs and service on the watches they sell. read more

This place is a joke I went there to buy a shaver and the guy said I was taking to long so I told him never mind and he told me to get the fuck out stay away from this place read more

Very unappreciative of customers. I attempted to return a Christmas gift (a duplicate I didn't need two of), but the store has an "absolutely no refund" policy. The owner was terse and indifferent. When I complained that I would no longer be shopping at this business, I was told "there's a crowd", implying that my business wasn't needed because he had so much other business besides mine. I will not return. read more

I Do NOT recommend this service, I sent a watch to repair in the original box including the manuals, I got back the watch in a ziplock (yes a zip lock bag) and the watch was in worse condition than it was send originally. I was expecting the customer support was able to solve my issues, but they just said, they don't care!!!!! Worse service ever, I lose 49.95 trying to fix my watch. read more

This firm is the authorized service center for Armitron Watches, but when I sent in for a free repair per the limited warranty, they 1) did nothing until I called, 2) told me they could only fix or replace it for $18.95, and 3) claim the like-new watch had bad LCD cells due to "wear and tear" (which isn't covered by warranty). I saw this as a Bait and Switch, where they'd rather sell you a cheap watch for $20 than do the work for Armitron. I filed a complaint against them with the Better Business Bureau, and am working directly with the Armitron company to get my watch fixed. Armitron GOOD, Shaver & Time World BAD. read more

i was a thirty year customer at this business, over the past five years, there have been changes in attitude at this store. brought in a three month old high quality item for repair. the owner provided a cursory look, flicked a few switches and proclaimed "buy a new one, can't get parts." took the item to McNichols Electric on McNichols in Detroit, man said "call me tomorrow". repair bill $12.95 ready the following day. the problem with the device was a blade inserted upside down....and shaver & time told me to buy a new one....right. forget shaver & time, they aren't what they used to be. as a courtesy i later phoned shaver & time, explained the entire story to the owner, his response was "ok". clearly, this business does not care about or need customers, especially thirty year customers. see you around shaver & time. read more

Mailed in my two watches for battery change. Despite the long wait and higher price, I got both watches back with my favorite one band broken. Called back, and I was told to go though the same process again at my own cost! NO WAY, I'M NOT GOING BACK! read more

As a patron of this establishment for over twenty-five years, I am saddened by the deterioration of service and attitude within the last 3-5 years. Yesteryears attitude of "I'm happy to serve you," has been replaced by "be happy I'm serving you." Excuses given for not having a repair done as promised, and on time, range from: "it's hard to get the part," to "I don't have enough help," to "call me in a couple of days," have become the operating norm rather than the exception. When you call to make an inquiry, they hang up on you! I refuse to spend my hard earned dollars at a place that lacks customer appreciation and service! They have lost a loyal, long time customer for good! Their response: "Have a nice life!" read more

Old man was rude and unfriendly. I would not advise anyone to go here for repairs or inquiries.

On May 10, 2017, I went to Shaver World & Time, in Redford, Michigan to have my shaver adjusted. I explained to an OLDER man who worked there, that i had been there two weeks ago with my hair clippers to have them serviced because they were dull. I told him i needed them serviced again because the blades I LATER REPLACED them with were pinching me when i shaved. The older man took my clippers to look at them. I waited for him to return to let me know what the problem with clippers were and what the cost would be to resolve the problem. After waiting about 5 minutes, a YOUNGER man returned with a BAD ATTITUDE!!! He was screaming at me!!! He told me I WAS FULL OF S&!£ ....and to GET OUT OF HIS SHOP AND NEVER COME BACK THERE AGAIN!!!!! He accused me of lying about bringing the clippers to their shop for repair. I told him i just wanted the clippers adjusted and that i didn't appreciate his yelling at me and using profanity and that he was being very disrespectful!!! He continued screaming at me again to GET OUT NOW AND NEVER COME BACK AND HE DOESN'T WANT MY MONEY!!!! He said he was GOING TO CALL THE POLICE!!! I told him to go right ahead and call the police because i had done nothing wrong!!! He then told me I was DUMB AND STUPID!!!! I left his shop feeling TRAUMATIZED, EMBARRASSED, HUMILITATED and FRUSTRATED. NO MERCHANT has the right to disrespect ANY customer in such a manner regardless of the circumstances!!!!! I wouldn't recommend or give the time of day to Shaver World & Time if it was the last repair shaving shop on this earth!!! read more