SEAL OF EXCELLENCE GOES TO ... Nicole, Jay & Team exemplify…read morestandard of Excellence, Professionalism, Knowledge & Expertise From the first contact to drop off to pickup - my experience was stellar. Jay greeted me warmly to review body repair needs and Nicole followed up to keep me in the loop through the process. I got to thank my repair professionals in person; and that is a win for me as a PEOPLE CONTACT person. If, ever an occasion rises where my Chariot has a bump or wrinkle to repair - Southside Complete Auto Custom is and will always be my preferred (chosen) partners. Gratitude for Superb Work

Dope service and great quality! Highly recommended. The professionalism and price is top notch.read more

Extremely friendly and attentive. Gave details on all repairs and parts needed. This is a family…read morerun business and I highly recommend you give them an opportunity to serve you.

Got great feedback and response for a quote. With a good pricing and estimate, did good job with…read morecommunication and customer service. Ended up picking another shop that was closer in location, but this was my first choice if I was closer. Thanks!

I was very pleased with the work they performed on my 2006 Chrysler PT Cruiser convertible. It's…read morebeen 5 years since they repainted it and did bodywork. They told me it would look like new when finished. It still looks like a new paint job today 5 years later! I'm taking my truck there soon for the same great job.

Left front corner of my car was crumpled and they returned it to me like new. Superb workmanship,…read morereally appreciated the level of service.

Level up Kustoms is the truth ! I have a 2012 Nissan Titan and the paint was worn in some spots ,…read moresome minor collision damage and rust . I dropped the truck off on a Saturday and got it back on the next Friday completely repaired and repainted . It looks brand new . Maurice was wonderful to work with . He sent pictures and videos throughout the process which was awesome . The price was very affordable . I highly recommend you check them out !

Excellent customer service and I got my car back in a timely manner to get me driving back to work!…read moreMy trunk could not close after have the back end of my car crushed in. Not only did he fix that but he put a new bumper on it RIGHT. (I chose not to get paint, since i'm wanting to do a new color all over)

I would not recommend this shop due to extremely poor communication and lack of accountability…read more I called on Monday about a broken car mirror and was told the repair could be completed by Wednesday, which is why I chose to bring my car to them. When I followed up on Wednesday and asked if the part had arrived, the manager said dismissively "I don't know." (Which is not an acceptable answer.) I then had to ASK him to find out. I was told I would get a call after they checked with the shipment company about the part. They never called back. Two hours later, I called back myself and was told the part wouldn't be available until the following week. He had already found out in that time but did not call me. I asked to bring it in for a temporary fix because I really needed the car. I picked up the mirror myself in McDonough and brought it to them. When I left, the mirror fell off immediately after, and the shop was closed. Obviously, I needed the housing, and the manager again said he would call me to confirm that the part had arrived, given that I had a temporary fix in place. He AGAIN never called, and then, inexplicably, they claimed they SENT THE PART BACK. On Friday, I called to find out when I could bring my car back to finish the job, and was told Monday. When I brought the car at 8 AM on Monday, I was told it would be done Tuesday. No mention that he had sent the part back. He waited until 5:00 PM at the end of Monday to tell me that they still didn't have the part because they had sent it back -- despite the fact that I had called him Friday and told him the mirror kept falling off. When I asked why they sent the part back, the manager replied, "these things happen." No accountability. I understand that delays can happen with availability of parts, but any extra delay or discrepancy should be communicated to the customer. The customer shouldn't have to reach out repeatedly to get updates -- especially when explicitly told they would call. In addition to that, my brake light was supposed to be fixed and I ended up getting pulled over two days later. They claimed it was something wrong with the car, but the car is brand new. They gave my car back Tuesday because the part had not come. On Wednesday of the following week, I finally got my car fixed. After again having to reach out multiple times for updates, the part finally arrived around 4:00pm. I went into the shop just for the manager to tell me, "you don't have to be so hard. It's just a car mirror," in a condescending tone. This was despite the fact that I had already explained my urgency and was still waiting only because they had sent the part back without telling me. Overall, this experience was extremely frustrating due to repeated delays, lack of updates, poor customer service, and a complete lack of accountability. I will not be returning and would caution others to consider other options.

I just picked up my car from v's customs. They were very professional. Had my car back to me…read morequickly. And the job they did is fantastic. I recommend highly

As usual they did a great job repairing the rear hatch on my 2019 Bmw 430i ... the car looks great!read more

I can't speak for the quality of repairs, but I would like to give them five stars based on the…read moreintegrity they've shown in recommending that I not pursue a repair and helping me find a company that will give me a good price for my car. Service is really top-notch, and should I need body repair in the future, I will trust this shop. They could have charged me $5000 to repair my car, and instead they were honest with me.

I had my 2012 Maxima repaired at Gerber Collision & Glass at the Austell GA location after an…read moreaccident in 2025. It required replacement of the headlight on the passenger side. The headlight on the driver's side now appeared somewhat dull in comparison. I contacted Gerber Collision to have them give me an estimate regarding replacing that headlight. Mr. Jimmy and his team were able to buff out the dullness and restore the clear visibility of the headlight, all at "no charge". I would absolutely recommend this business for any vehicle repairs. Thanks, G. Allen

They were very helpful with coordinating repair with my insurance company. My auto technician/…read morerepair was done by Zach in September 2025 and he did an excellent job repairing to specifications. My car looked liked it had not been damaged. Very thankful.