My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

These guys are the GOATs. No BS and they know their stuff. Have taken care of me multiple times…read morewith short notice. First time diagnosed and fixed a leak I had due to an overtightened part at no charge. Second time got me in and out while I was in a huge bind with a dead car. Lots of peace of mind having an honest, fair mechanic in town. THANK YOU.

My brakes we grinding and I pulled in at 8am. They squeezed me in, price was fair, and even…read morecoordinated a ride to enterprise rent a car for me so I didn't have to walk. Work was done by the end of the day and they gave me some tips and tricks for my next service on my car with the dealer. I will be going to them next time for my service because the experience was amazing! Fair prices and top notch services! I highly recommend!

Clear communication and good availability. Quick efficient service and what I love is honesty…read more The dealer wanted $1700 to replace brakes. Pat looked at them and told me I needed front brake pads and everything else looked fine. $270 later, life is good.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Honest guys and very reasonable. Brought my mother in laws car for an oil change and fix a loose…read morebumper. They were able to fix the bumper with cable ties and saved us thousands. Highly recommend!

HIGHLY RECOMEND…read more Could not be more satisfied with my experience wish I could give more than 5 stars, came in with a check engine light thinking it would cost upwards of $1500-$2500 walked out spending barley a quarter of that. Sam is the friendliest and most helpful person. Made sure I didn't stress myself out and not only gave me honest service, but even free add ons to ensure my car is 100% good to drive. Service 10/10, time 10/10 always gave updates and super friendly. Will forever be coming here, earned a new customer!!

This place is outstanding and I HIGHLY recommend it for all of your automotive needs - and smog…read moretesting. The lead mechanic (Sam) is super knowledgeable and very, very honest and helpful. He's done a lot of work for all of our cars and they've never all ran better. And Matthew that runs the front counter is so professional and personable that it's refreshing. I only utilize this place in. Encourage anyone to take a look at them and obtain a quote. You'll eventually write a positive review like we are. Thanks, Sam & Matthew, Cliff.

Alex answered my call; he came on time; gave me his honest feedback on recommendations for what to…read moretake care of next on my truck; Thank you so much for the brake service; will definitely call him again for any future maintenance needs!

Responsive, honest mobile mechanic -- made fixing my son's truck from out of town incredibly easy…read more I live in Ventura, but my college-aged son lives in Newhall while attending school. Recently he noticed the battery light stayed on and several electrical things weren't working correctly. Thankfully he drove the truck straight back to his apartment. Since I don't know any repair shops in the area and didn't want to deal with towing the truck somewhere, I searched for a mobile mechanic and found On The Go Mechanic. I reached out around 7 PM on a Friday, and he responded by 9 PM that same night. By 10 AM Saturday morning, he was already at my son's apartment. The diagnostic was $75, and he quickly confirmed the problem was the alternator. He explained that it might take until Tuesday or Wednesday to locate the correct OEM alternator and mentioned he prefers OEM because many aftermarket ones don't last as long. I appreciated the honesty. He didn't require a deposit and said he'd call when he located the part. To my surprise, first thing Monday morning he called to say he had tracked one down, but there were two possible versions and he needed to remove the old one to confirm which was correct. He came out, removed the alternator, sourced the right replacement, and returned shortly after. After a deposit for the part, he finished the job in about two hours, including reinstalling everything. He even sent me a video of the truck running with the correct voltage reading, which was great since I wasn't there in person. Because I was coordinating everything remotely from Ventura, this could have been stressful -- but he made the whole process very easy, transparent, and professional. Communication was excellent and payment through Zelle was simple. If you' need a reliable mobile mechanic, I would absolutely recommend On The Go Mechanic.

I can't recommend this shop enough! They were honest, professional, reasonably priced, and…read moregenuinely understanding of my schedule as a single mom. They worked with my timing so I could make sure I was still able to get home for school pickups, which meant so much to me. Their pricing was also significantly lower than two other shops I checked, but what impressed me most was their honesty. They never tried to upsell me or convince me to do repairs that weren't immediately necessary. We discussed what was most important, took care of the primary repairs first, and then I was able to come back twice to handle the lower-priority items when my schedule and budget allowed. It's rare to find a repair shop that truly puts the customer first. I felt respected, never pressured, and confident that I was getting exactly what my car needed at a fair price. I will absolutely be coming back and recommending them to anyone looking for an honest, trustworthy mechanic!

I can't say enough nice things about this auto shop. Harry and Abel are absolutely wonderful! They…read morehave been taking care of my family and I and our vehicles for years. They are so honest in every job they need to do for us. I cannot recommend anyone enough!

Had BMW water leak. They found and fixed it same day. So far, no further leaks. Feels like a good…read morejob. Polite, courteous, and quick conversations and repair. Across street from BMW dealer.

I've spent thousands of dollars at German High-Tech Mechanic Shop over the years on multiple…read morerepairs, so I'm not a first-time customer leaving a snap judgment review. Unfortunately, my recent experience really changed my perspective. Today I called because my brake light came on and I needed a quote for brake work. I was told it would cost $40 just to give me a quote. After the amount of money I've already spent there, that felt unreasonable and disappointing. In the past, I've also experienced small pricing inconsistencies -- being quoted one price, then when someone else picked up my car, the total was slightly higher. I'm not the type of person to complain over a few dollars, but it does add up and it doesn't feel good as a loyal customer. Today was the tipping point for me. Charging a fee just to provide a brake quote, especially for a repeat customer, feels like nickel-and-diming. I wanted to support a local shop, but based on my experiences, I'd recommend looking elsewhere for a business that values transparency and long-term customer relationships.

Was able to service my front suspension and drivetrain support with OEM parts that I provided. Work…read morewas completed in a timely fashion after setting an appointment and a reasonable labor fee. Was recommended on possible additional work to be done by my next visit and recommendation of new tires once ready. Not pressured and have nothing but high remarks from my visit. Thank you.

I was completely cheated at this place. I was quoted $285 to change my rear brake pads which was…read morehigh enough but upon checkout the price increased to $340! When I realized this and returned to the shop, Edgar refunded only $27 when he overcharged me by $40. I was cheated twice. I'm not sure why he looked at me and decided to take advantage of the situation. I will never return!