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    Shell - Palm Desert

    3.2 (55 reviews)
    Open 6:00 am - 10:00 pm

    Services - Shell - Palm Desert

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Coupon
    Emma S.

    My low rating is for their customer service, as I did not have any work done. Stopped here because of the coupon . I stood at the counter for quite a while. A mechanic comes over abs asked if I need help. I show him the coupon and ask how long the wait is. He replies, we are booked up, nothing until at least next Wednesday. I then said, great can I make an appointments , he then replies...... we don't yss as IE appointments. Seems a bit odd they you know how busy you will be next week, does it not?

    Shyama S.

    My 87 year old dad and I got stranded when our battery died. The tow truck driver told us the battery was very old so after he jump started us, we went straight to Shell. They were already closing but Rudy said he would take care of us. We were in and out in 10 minutes with a new battery and Dad is safely at home without having to worry about the old battery dying again soon. I love the sense of community they give us. We've come here for years and have had nothing but positive experiences. Rudy was so kind and helpful, even though he was late to get to a family obligation, he made sure we were all set before he left. THANK YOU RUDY AND TEAM!

    15% tint on this car at the Gas Station
    David R.

    Typical gas station, outrageous pricing because of the world we live in but the fuel works and makes my car get so I have no complaints. The girl that works there was really nice. I got something cold to drink and filled up my gas tank, no complaints again it's a gas station.

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    9 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    JACOB Y.

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    8 years ago

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    JACOB Y.

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    10 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    13 years ago

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    12 years ago

    Amazing service. They fixed my car quick and with no hassle. I really felt like I could trust the mechanic. I won't go anywhere else now.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Shell - Palm Desert

    Review Highlights - Shell - Palm Desert

    Thank you Wayne for being a great person and for having a business people can count on!!

    Mentioned in 12 reviews

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    La Quinta Shell Station

    La Quinta Shell Station

    2.3
    (15 reviews)

    After having dinner and dessert with my dear friend and her family in La Quinta, I was on my way…read moreout of the area. I took a peek at my car gas gauge and it was low like flashing low LOL. I needed to get to a gas station ASAP especially when I had a long drive home. I drove a few blocks before seeing this Shell gas station. Lucky I found you. It was very well lit. The food mart was in a white building which I found fascinating because it looked like a cathedral-like building. Anyway, I drove on in, parked at a pump, and walked into the food mart to use the restroom (it had an out of service sign on it, but the gentleman at the counter said go ahead and use it... thank you sir!). I ended up buying a cup with ice and some scratchers. The lady at the cashier was super friendly and nice. Afterwards, I pumped gas and paid at the pump. I was then on my merry way. Thank you Shell for the great service and facilities! Btw, they also have a car wash.

    Do not use the POS Car Wash service. It does not clean exterior off of a SUV Tahoe. 2nd time over 6…read moremonth period. Manager is a HOTHEAD, does not understand Golden Rule of CS: never argue with a customer. He did, repeatedly. I said this is a "promoted shell service car wash, right?" His clerk sold me Plus Car Wash ticket to wash my car. I mentioned to the clerk last time, the car wash did not wash my car adequately and I complained at that time, too. An older aged Manager argued on, rose his voice, talked over me repeatedly, badgered me out to my car, filming my vehicle, which was also very strange. I took my car's picture showing I could write my name on it on the front hood. He couldn't care less and said he would not issue another wash to rectify. Worst CS I've seen in ages.

    Mobil

    Mobil

    1.5
    (8 reviews)

    I used to live the street so when I was in town, I thought I'd stop by this gas station and get…read morelottery tickets and gas. The horrid women inside (Natalie) obnoxious rude and defensive when I asked her if I could buy gas in a lottery ticket, she saw my card and said we only take cash for the lottery tickets and said that it was some kind of law in the state I said that that can't be true because the place where I live I buy them all the time. She was so rude after that her whole demeanor and attitude. It's so rare to get somebody so blatantly awful I said, you don't need to be so rude Like what's your problem she accused me of being rude first by saying that I got lottery tickets at other places with my card in California ? Like what? No one was trying to be rude to her. I didn't understand what the whole attitude wasI just mentioned that it couldn't be the law for all of California I mean, I just bought a lottery ticket this morning This was all so crazy and then when I asked her her name, she told me her name and started taunting me, repeating family owned business, family owned business like ha ha ha. I would never go here again, and I wish that I hadn't bought gas. My family member owns a restaurant and when I help her out, I would NEVER treat customers like garbage just because I'm related.

    I been coming here for 6 years and have gotten to know the…read morestaff in store and all are friendly and helpful. They have more selection of things we might need than used to. I come daily and consider them friends.

    Shell - Palm Desert - autorepair - Updated June 2026

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