This place was great up to a couple of years ago when Jim was there, but since he hasn't been around and unfortunately lost their top mechanic you have young guys who don't know much about automotive service. I had them do my oil change on my Cadillac and was cringing the whole time (I was in the business for 16 years) and they never reset the maintenance light. I now go further south to a better shop in Rock Hill. Hope Jim comes back! read more

Great service. Highly recommended. I have been going there for years now. Prices are also very fair.

I used to love this place it was quality and run by jimmy a nice man The last year he is no longer around the staff upsales the life out of you quick quick quick and the price is high after many times leaving and the service light wasn't reset I'm not going back. I can look on the internet and do it but no more Have you ever heard the juice isn't worth the squeeze read more

I'd rather bring my vehicles here over a dealer any day! They don't waste your time with ridiculous up sales or services you don't need. The time to explain a problem and what's needed to fix it is never rushed and you know what to expect before the repairs begin. I can trust that whatever my vehicle service needs are they'll be met and exceeded. I can give the business 5 Stars because I've always gotten 5 Star service from them. read more

Great service and friendly ppl. Love that they support the community and I feel like I get honest service here.

A damn good shop! It's so hard to find a good & honest mechanic & these folks have went above and beyond and I can't thank them enough or be more appreciative! I don't feel like I'm being taken advantage of, they are very transparent with repairs & costs if you really need it or if it can hold off. I've been here a few times and it's under new owners but you wouldn't even notice by the service. This is my GO TO shop and I suggest you make it yours as well! They have a prayer box inside and I thought it was pretty neat, it's hard times out here and car issues are stressful enough it was a nice reminder that no matter what God's got us. read more

Great quick service and fantastic owners. Would definitely recommend for an oil change.

This is a great business. Honest, fast, and the woman running the business from the office is great. She had a packed house of customers and handled everyone perfectly. Thank you read more

The owners are great people and make it a mission to serve the community. The quality of work is outstanding. I would recommend them for oil changes and automotive repairs. read more

I highly recommend this shop. I'm new here to the south and didn't know where to go to get my brakes done. They took me right in and had both brakes and rotators done in a little over an hour. They don't mess around here. Very honest and everyone is very friendly. My family and myself will now only go to them to have everything done on our vehicles. read more

I guess they saw a chump when Amy came in. Too bad, as this is a really great place that does efficient service. I did not experience any selling...not a bit. I asked for an oil change and to check the tire pressures. They did just that plus vacuumed the car and did check the other fluids, topping off my washer fluid. Filters need to be changed when they are dirty. Depending on use the filters can last a year, more of less. it is reasonable that her filter did need to be changed at 3 months. She should have asked to see the dirty filter. That is good advice in any case. Poor Amy. Will go back and ask if they remember her to hear the "rest of the story." Today was my first experience there and I will go back. A very nice bunch of local guys. The owner worked there for 9 years and then did some roaming around, finally returning home and buying the operation. He knows how the operation can run, saw the potential and bought it. Even his oil guys are clean and in uniforms. I'm coming back. read more

Always super quick, thorough, and friendly! We never take our cars anywhere else. Oil changes, alignments, tire rotations, brakes....and much more! read more

I went to make a diagnosis of the air conditioning system and freon level of my car. It took 40 minutes and they charged me $240.00 dollars $50.00 dollars more than the dealer. I seemed pretty expensive for what they did. read more

It's not always easy to find a service center that you can trust- but we did in Shell! Knowledgeable, honest, kind people... :)

Went for a last minute oil change and air filter swap, and was in-and-out in less than 15 minutes. They even vacuumed out the interior for me, great service! read more

Was upset at first because we usually go to USA Tire but they closed so we had to find a new place. We heard from a neighbor about this place and decided to give them a try. They were so nice and helpful. It was so easy to schedule something with them. They were so accommodating with helping us with our car trouble. We needed a special tire for our car and they found them with no problem. Well definitely use them as our go to place from now on. Thank you. read more

I highly recommend Shell Rapid Lube in Fort Mill! Jim and his team are some of the most honest and capable "car guys" I have ever met. It is awesome to find someone who cares so much about quality, the community, and is willing to share an amazing Faith story! God Bless you and your business Jim! read more

I have used shell for all of my auto services and repairs since I moved here 3 years ago. I have found them to be honest with fair prices. I have lived in other cities and usually ended up doing my own repairs because I could find someone I could trust to do good work. I am happy that I found this place and will keep coming back. read more

Replaced the starter in my Daughters old Honda, took a few hours, and I didn't have to have to do it. Thanks Guys

The Boss, Jim is always there, so everyones at the of their game. Awesome experience and everyone there were old customers who had been with them for a very long time and I can see why. No wait to speak of either. Thanks Jim read more

Very nice experience for a first-time customer. Shop is extremely clean, employees and owner were very friendly. Received $5 off from the owner on the oil change, then got a free deluxe car wash after it was done. Of course they try to upsell filters, but all shops do. It was very low-pressure, just something to think about down the road. All in all, great expeience. Would definitely recommend this shop. read more

I took 2 cars in on Saturday, and these guys got me in and out. 20 minutes each car with a reminder sticker and reset digital oil change reminder. Good prices. read more

Jim and team always provide an honest estimate of repairs and do excellent work. I can trust Jim to treat my car like his own and not recommend repairs that can wait. It is always a pleasure to see how his team loves to take care of customers! read more

Shell Rapid Lube under James Cartrette treats senior citizens with the greatest of service. We got an extremely generous treatment with the car battery replacement. They offer exceptional care and service. We are so thankful for Shell Rapid Lube on Tom Hall Street. James cares about his customers lives. read more

I want to tell you how awesome Jim is at Shell Lube in Ft Mill. My parents have moved there recently. My dad is going thru chemo treatments and with the virus scare, it has been a challenge to get routine things done for my mom. Jim has been so great with her with their oil change and a recent tire issue. The work has been done well and his sensitivity to their needs during this crazy time have been such a relief to my mom and dad. I highly recommend using this shop for your vehicle needs. read more

So last Tuesday 4/16 I went by to explain my dilemma to the owner. I am 72 and moved back to fort mill to take care of my 92 year old mother. The car got stuck in park so it wouldn't move. The owner said he could come look at it by Thursday I'm about 1 mile away. So Thursday came. I called him about noon to say I would be out cutting grass. He said he would be over later. It's now 4/20. I'm still waiting. How inconsiderate is this creep. What a liar. And he professes to be a Christian. Ha. What a hypocrite. I could have found someone else. But no, he lead me along. Never meaning to help. He will never get my business again. And I'll be sure to tell others to not use him. No stars. read more

We have been servicing all of our cars at this location for many years. Highly recommend Shell Rapid Lube. Jim and his employees are always wonderful, always honest. The have also done repairs on the cars, not just maintaining our cars with oil changes. read more

Went in to get an oil change long past due on my vehicle. The moment I pulled up I was greeted, gave my information and was able to pull right into the garage. The folks here definitely provide quick and friendly service and the manager gave me a free car wash since my car had been dirtied up after a storm. Cost was several dollars more than going to a wal-mart or other 'big-name' car maintenance facility, but the in and out service coupled with their friendly and knowledgeable staff definitely are worth the extra 4-5 dollars. read more

I've been visiting this place for years for oil changes and tire rotations. They always do a great job. Fair prices, courteous folks, quick and thorough work. Infinitely better than the service at the dealership, in my opinion! They also recently helped me out with a rodent nest in my air vent -- so grateful to have that resolved! They're my go-to for car issues. read more

Average oil change place. They boast of an 18 point inspection, but skip anything that doesn't make money like vacuuming. Some staff is nice and friendly, but the owner is not. He will whine about credit card transaction fees and appears to be in a constant state of anger. I feel sorry for his staff. read more

We took our crv in to see what was wrong with it. They fixed it fast! Great customer service!

I do not live in Fort Mill anymore but I was in town and my daughter who goes to USC was also there visiting and needed work on her Toyota Scion. The owner told me to come right in and was able to fix the problem that day. I would highly recommend this place for all your car needs. read more

My wife complained that her brakes were making noise when braking so I called my regular mechanic. They told me he could squeeze me in tomorrow morning. I called Shell Rapid Lube based on their yelp reviews and got an estimate which sounded reasonable. I was suprised when they told me I did not need to make an appointment and I drove right over. Sure enough they helped me immediately and Richard took my car for a test drive. He came back and put the car on the lift and inspected the brakes. I fully expected to have the brake pads changed and possibly the rotors too. I was pleasantly suprised when he told me there is still 40% left on the brake pads and he did not recommend replacing the pads yet, and they do not advise their customers to make unnecessary repairs. He also told me that I should keep an eye on the tires as the tread is getting low. I do not take the time to write reviews unless I am extremely dissatisfied with a merchant. After this experience with Richard, I felt compelled to share my experience with others. Passing by Shell Rapid Lube many times, I was unaware they also provided automotive repair services. I will definately be coming back to them for future service needs! Thank you Richard! read more

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil change. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn't fantastic, it was mid to high range. My synthetic changes are usually around $80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That's how much I love it and CARE about who touches it. While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers...they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn't say enough nice things. The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can't tell you how different it was from some of the others where I literally stand and watch to make sure they're putting in synthetic and not just charging me for it while dumping in regular oil. Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn't need it, but these places always seem to push anyway). They got me in and out quickly, charged me $80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious. read more

Love these guys!!! I can usually get right in. I stopped going to the Goodyear up on 521 because they were always trying to sell me stuff I didn't need. These guys are so nice and down to earth, Love to do business with and talk to. read more

Jim and his team are great. They're honest and trustworthy and don't try to sell you things you don't need. I brought in my Civic with a broken door lock cylinder and they installed a replacement in less time than they quoted initially. They also had two different locksmiths come out to try and rekey my new lock to my existing key and didn't charge me when the locksmiths couldn't rekey the new cylinder. So I have an extra key on my key ring now but it's a non-issue as far as I'm concerned. Jim and the guys went above and beyond for me and I'll be back because of it. read more

They changed the oil...nothing special. The price was almost double the dealership though.

Exceptional service! I went in for a full synthetic oil change on my Audi. The staff were very knowledgeable and friendly. They did not try to sell me things that I didn't need and they were fairly priced. The oil change itself was very fast, which is usually not the case for the type of car I have. I would definitely recommend them! read more

Very friendly place to wait. I have been going there for years. They can do more than change oil. Have always been pleased with their service. read more

As a mother of two small children, the thought of taking them to get the oil changed in my car makes me cringe. I decided to do a search to look for "quick" oil change locations. I found this place based on the awesome reviews. (The funny thing is that I've driven by here a million times without ever giving it a second thought.) I knew I had no choice but to get my car serviced today, so I took a deep breath, crossed my fingers and drove right in. They were already so busy, but took us right in. The waiting area was small, but people were moving in & out quickly thanks to their "rapid" service. Luckily, they had a cute fish pond outside that my daughter could watch through the window. She loved it and couldn't leave without saying bye to the fishies. They took the time to explain to me what needed done. And the funny thing is, I never felt as though they were "selling" me; only informing me so I understood completely. They apologized for taking so much time on my car. (But I will say I was probably in and out within 20 minutes, tops. MUCH less time than I would have spent at a dealership.) Everyone there was so nice, including the patrons coming in and out. You could tell that most were repeat customers. Needless to say, I'm so glad I searched for a new place to go where I won't dread returning with my two littles. I'll be back in 5,000 miles! read more