Have a 12+ year old hot tub, and recently tried out Pool World to help with water testing. They…read moredidn't sell this brand but were very helpful, answered lots of questions, and have a very extensive lab set up on site. Very knowledgeable about Hot Tub chemistry. I'm now getting my supplies there based on excellent customer service.

My family has been going to Pool World for years for all their swimming pool and spa supplies. The…read morestaff is always friendly (usually greet me by name) and very knowledgeable. They offer free water testing to all their customers and it's usually a quick process. We even purchased a billiard table a few years back from them. I will always recommend them to my neighbors and I'm happy to support a local business.

We were greeted by Cameron Provost, who patiently helped us find a single person sauna. We had…read morepreviously purchased a double traditional sauna there. Cameron is very kind, professional and knowledgeable. We're thrilled with this carbon sauna, and the special chocolates that Cameron sent us in thanks.

DON'T BUY FROM ALLEN POOLS! They do not stand behind their work. We bought a hot tub about 6 months…read moreago. We placed it about 20 feet off the ground on a deck. One day it stopped working. Due to their poor installation workmanship, they failed to seal any openings so mice got in and ate wires. They refused to take responsibility for this and blamed the manufacturer. We googled this matter of installation and across the board every article said sealing holes is one of the most important parts of installation. Allen Pools said they NEVER seal holes. They have totally blown us off, not even returning phone calls. All we want is to have them fix the wiring (and seal holes). They have treated us poorly. Think twice about this company.

The ladies of Paradise are the best, no fleecing or ridiculous suggestions. Straight…read moreforward....this is what you need. More importantly their knowledge of pool maintenance and repair is outstanding. Had three different pools, at three different residences and they are the best. Far superior, and more importantly honest on how to care for your pool economically.

What a great find! Helpful and knowledgeable! We have an 18'x4' Intex Metal Frame Pool, and for the…read morelife of us couldn't stop it from turning green! So we brought a sample into Paradise Pool & Spa and not only did they test our water for free, they talked to us, asked us what we have been doing, told us what we should be doing, recommended the correct products (which were NOT the most expensive), Wrote instructions on sticky notes and on the packages we bought so we would remember to do exactly what they told us to do. Our water had turned green due to a lot of metal in our pool and within 1 week our water was clear as glass! We brought samples in 3 times within a week to make sure we were doing everything correctly and they didn't mind testing over and over again! The best part is the explained everything to us and took the time to make sure we understood why everything was happening and why what they told us would work! HIGHLY RECOMMEND!

Our hot tub in Orford, NH stopped heating after doing some attempted self-repair. We were worried…read morewith it being mid October and the nights starting to get down to freezing temperatures. We called All Seasons Pool & Spa and they were able to squeeze us in quickly a couple of days later since they were up in the area anyways. They solved the issue immediately and our hot tub was up and running again in no time. Great communication, friendly and understanding people and amazing service!

I have always been treated very well with the shop in Lebanon and the office in Sunapee. Good…read moreadvice and will help in any way. Just bought a new hot tub from them in the spring because I had bad customer service from an outfit in Burlington. Wouldn't go any where else for my chemicals and friendly atmosphere, thanks guys for your help.

Many years ago I purchased a washer/dryer from Brook Valley....a few days ago I needed to replace…read moremy dryer but decided to get a new matching washer to go with it.. Scott at Brook Valley was excellent!! He answered all my questions, pointed out a great sale going on. I took advantage of the sale and knew my order for delivery would be in a few days...would not go anywhere else. The company is located in Manchester, VT and most people might be hesitant to shop is such a beautiful town (prices might be high.) absolutely untrue!!!! This company is great and prices are reasonable/customer service is A plus!!!! Delivery and set up was a breeze and no hanging around the house, waiting for truck to arrive. Please do yourself a favor and shop with Brook Valley appliance - you won't be disappointed!

Quick turnaround when our refrigerator broke. Came when they said and fixed the issue pronto. Very…read moremuch appreciated!

I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and…read morethey were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!

Avalon Pools is family owned and operated and is very much vested in great customer service and…read morequality products. They are very knowledgeable and know their way around pools and spas. Our pool was setup and installed as promised with quality workmanship and in a short time frame. I generally stop by to pick up various parts and supplies as well as to learn a few things when I have some questions. They do pool water samples to determine why chemicals you would need. Great people.

The install of our product went smoothly. Everyone was easy to talk to and work with. I would…read morepurchase from Allen Pools&Spas again!

Shout out to Allen Pools. Our home came with a Sundance Spa. It is not a brand that Allen Pools…read moresells, but they have been immensely helpful in guiding us and helping us to maintain it. I have used their service for repair (pump replacement) and routine drain & cleaning. Very good on that score. The folks in the showroom in Lebanon could not be nicer. I stop in to have the water tested. Their print-out instructions are easy to follow and have kept our spa in top shape. I also purchase all the chemicals through them. If our Spa ever needs replacement, I will go directly to them.