Great customer service with a vast knowledge on non other than, you guessed it paints. I've been…read moremissing out on shopping here for all my painting needs. Competitive pricing to big box and you get some one on one service with the ability to pick some brains. I do think next time I go I'll be splashing paint on my clothes to fit in with all the customers in there. And the hours are great. 6 am and I'm grabbing paint.

To whom this concerns,…read more Do "NOT" waste your time here. I have experienced two nasty incidents dealing with two very unprofessional employees working from this Goodyear, AZ. Dunn Edwards paint store. DO NOT, I repeat DO NOT! bother wasting your time or money here. I cannot stress enough how horribly unprofessional the customer service is at this location. On Wed, Nov. 13th 2023 I called to get information from the color advisor but was told she is too busy and can't receive calls. So I explained I was looking to get a color scheme rendering computer generated for our home. This female employee told me we don't do that. I kindly told her yes you do because I've had it done here before. I explained we give the color advisor a picture of our house and they place a color scheme on it so we can see how it looks before we purchase the paint. She told me; No! we don't have a way to do that. I tried to explain to her yes your color advisor has a method for this as I've had it done here before. But all this person wanted to do was repeatedly argue with me over the phone. I did nothing to deserve her rudeness as she continued to want to argue with me. I asked her if she could please leave a message and she acted like it was a big problem. I can't believe she doesn't even understand the basics of her own job & how they operate. She was rude, nasty and unprofessional to say the least. Look, if they hate their job that much why not just find a new one. ‍ Is it that difficult? At first I was willing to blow it off until I encountered another employee with a similar attitude "Aubree Smith, also unprofessional, rude, nasty customer service employee for Dunn Edwards. I set a 30 minute color advisory appointment on Thursday Nov. 14th 2023 but called ahead to see if I could save us both some time by just sending in the house photo which we both agreed was quick & simple. Soon after I received email results and was asked about further assistance for color scheme in case I needed it. I accepted the offer and sent additional color schemes. Short time later another email stated there would be a $25 charge but she could only offer one FREE. "I was like WHAT!!" Why offer customers additional selections if you intend to charge them extra fees at $25 each photo. Keep in mind these are watermarked photos NOT prints. Who would want that? Did she suppose I want to hang them on my wall. How STUPID!! First off, Aubree never stated anything about charges. It wasn't until she realized she would have to work 5 extra minutes to help satisfy a customer's decision that it suddenly became a issue for her. Hey "Dumb Edwards," are you guys purposely trying to chase customers AWAY? It's a big painting job on a two story home why wouldn't I be concerned about making the right choice. I am convinced Aubree either doesn't like her job or she wants extra FREE TIME to avoid working. How hard can it be to add color schemes on a computer. Aubree clearly is NOT about working or helping customers make decisions. She only wants to pretend until she's taken up on the offer to actually do something. I scheduled a 30 minute consultation with her too but told her I could save us time by emailing the house photo. She agreed which obviously, saved her the 30 minute consultation time. However I received a nasty email from her complaining that additional color schemes are $25 each. Aubree Smith, from the looks of it, it's not the first time you were rude & unprofessional to Dunn Edwards customers. It's pathetic and sad this employer even allows you this kind of behavior. Something seriously must be wrong with your attitude. I recommend you find a new job. Also, I strongly advise customers to steer clear from this Dunn Edwards location due to the lack of courtesy & professional help.

This is an awesome store. Employees are all extremely knowledgeable. They helped me pick out…read morewhich paint would be best. They were hesitant to get me the paint I asked for before I was sure about it. Thanks

Unfortunately I cannot remember the name of the manger associate that assisted me here (I think it…read moremay be Austin or something like that?) Well anyways I'm telling you I love this store and the service I received while shopping here. I love the quality of their paint here too. I had to paint the outside of my entire home (per HOA) but still least I now have a beautifully painted home with quality paint from Sherwin Williams! THANK YOU!!!

The team here is awesome. They went above a beyond to help me match a color on a vintage vehicle. I…read morehighly recommend this store.

From the owner: Dunn-Edwards Paints is one of the nation's largest manufacturers and distributors of architectural,…read moreindustrial, and high-performance paints and paint supplies. They dedicate themselves to providing professionals and consumers throughout the Southwest with a complete line of the highest-quality and best-value paints, painting supplies, and equipment - as well as superior service. The company is devoted to preserving and protecting the environment and produces its coatings in the world's first and only LEED Gold-certified manufacturing plant.

I stopped into Dunn-Edwards in Surprise today to pick up paint for a project and brought my samples…read morewith me. The staff got everything matched and mixed quickly and I was in and out without any hassle. Jeremiah was awesome. The pricing was very reasonable, they have a huge selection of colors, and the quality of Dunn-Edwards paint has never let me down. I've been using their paint for close to 30 years and it's always been dependable. Great service and a smooth experience

Absolutely Outstanding Customer Service - Ask for Alisa!…read more I went into Dunn-Edwards in Surprise, AZ, trying to match a paint color used only in one bathroom in my house--painted sometime between 2016 and 2022. I brought tiny chips of paint, hoping they could scan them, but they were too small to read. That's when I was lucky enough to be helped by Alisa Hickman, and let me tell you--she is incredible. Alisa went above and beyond to help me solve this mystery color situation. She looked up my old painter by name and phone number, dug through years of archived orders, asked if I had other paint cans from that era, and then used the codes from those to narrow it down. She even scanned the small chips I had and manually compared them to several possible matches from custom orders--determined to figure it out. All while juggling other customers and still checking in with me constantly to make sure I was taken care of. She spent nearly an hour with me, and never once acted frustrated or rushed. Her level of service, patience, and commitment is something I haven't seen in retail in decades. If you go to this location, ask for Alisa. She's a rockstar and made me a Dunn-Edwards customer for life.

These guys were extremely helpful. Jaime was very patient and helped me as a first time Painter…read more Went with a candy apple paint, which isn't the easiest to start with but they set me up for success and it turned out great!!! Thank you Jamie

Always great service and great prices. 2 location in Phx. They make the paint why you wait…read more Friendly staff

Excellent customer service ! Professional staff ! Always going the extra mile for customers…read morerequests. This business started small and has grown considerably over the years.

Great people to work with & very knowledgeable!!! Don't understand the bad review the gentleman…read moregave. He had issues the all of his reviews lol

Very good quality paint. Helpful staff!…read more Super handy having a location in Queen Creek!

Super nice employees. I had Will Morris today and he went out of his way to explain what I needed…read more Totally sold me with their excellent service. Nice to find a store that treats their customers like they appreciate them.

I'm glad to have one close to where I live. I love the Sherwin-Williams Emerald paint line and find…read moreit to be of great quality. The value is good when you can buy it during one of their paint sales. This location's customer service is lacking. It's fine if you're the only one there but as soon as other customers show up, you are placed on the back burner and have to remind them you're still waiting. The most knowledgeable person I've encountered here so far (Mo), seems to be very scatterbrained. I was ready to check out and she said she had to use the restroom first and was gone for at least 20 minutes. She could have rang me up and let me be on my way. I had to wait until the other gal was done assisting someone to finally be checked out. Please work on your customer service!

From the owner: Your local Sherwin-Williams Paint Store in Litchfield Park, AZ, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I buy all my Benjamin Moore paint from this store. The customer sevice is terrific- they even…read moreoffered to drop the paint off at my house! Great pricing for paint as well.

Beware of Saturday staff! The counter person was in such a rush that he did not take any time to…read moreask about what kind of paint I wanted; he just grabbed my sample chip and ran off to mix. Then he complained once I told him that I did not want the $60+ (!) paint option that he mixed without asking.

I have shopped Pure Patio many times and have always had a good experience. We had purchased a…read morepatio set set from them when we moved into our home. The set looked very nice, but didn't hold up well to the Arizona elements. It was powder coated aluminum. The furniture was exposed to the afternoon sun which Killed the paint and turned it white. The time around, we decided to give the polywood a go. We have had it before and it held up very well. It also doesn't scratch as easily as paint. The polywood is not quite as elegant as some other options, but it really did look nice on our patio. The Pure Patio staff were very helpful and patient with our indecisive nature. They also have many yard and patio figurines and art to spice up the yard. We are enjoying our new furniture very much!

I purchased furniture that is warranty for 20 years however now that I had to file a claim on the…read moreproduct which broke the product was shipped to me. I called the store and they say that we the customer is responsible if assembling the item or they could charge me a $140 service fee for response and $20 for assembly. I strongly don't recommend since we chose this furniture because of the warranty and trying to support local business. The price point was high and now the service doesn't match needless to say the product broken within 2 1/2 years.