1. Sherwin-Williams Paint Store

    1. Sherwin-Williams Paint Store

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    Rcho Sta Marg, CA

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    Sherwin-Williams Paint Store

    3.9 (18 reviews)
    PriceyPaint Stores
    Closed 10:00 am - 4:00 pm
    Updated 1 month ago

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    Photo of Mary T.
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    4 months ago

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    1 year ago

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    7 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    First time parents, first time painters. Great customer service, excellent experience. The mustached man was very kind and helpful.

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    4 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    4 years ago

    I visited the store for recycling paint. Great customer service!

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    4 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Sherwin-Williams Paint Store

    Review Highlights - Sherwin-Williams Paint Store

    The guys here are always super helpful, which is very handy for when you don't know what paints to use for different applications.

    Mentioned in 4 reviews

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    We had an outstanding experience at Dunn-Edwards in Rancho Santa Margarita while selecting paint…read morefor a complete exterior repaint of our home, including the roof and exterior surfaces. The entire team was incredibly helpful, but I especially want to recognize their in-store designer. She was creative, knowledgeable, and patient throughout the process. She helped us narrow down the perfect color palette and educated us on the different paint products, finishes, and performance levels for the various areas of our home. She took the time to explain which paints were best suited for specific surfaces and why, which gave us a great deal of confidence in our decisions. The level of expertise at this store was remarkable. In fact, when we later met with several painting contractors for quotes, many of them were surprised by how much I knew about paint products, applications, and the differences between the Dunn-Edwards paint lines. Everything I learned came directly from the guidance I received at this location. The quality of the paint has been incredible, and the colors turned out exactly as we hoped. We were able to get our color selections approved by our HOA without issue, and the final result looks fantastic. Thank you to the entire Dunn-Edwards Rancho Santa Margarita team for your professionalism and support. A special thank you to the designer who helped us, your expertise and creativity made a huge difference, and we truly appreciate all your help. Highly recommended!

    Overall, I did not find this store's personnel to be friendly or helpful. My wife and I had an…read moreappointment with the color coordinator- Walqui (the focus of this negative review) to discuss the exterior color selections of home owner's association. Walqui did not welcome our questions, and just began telling us all of the things that she could not do for us. She was cold and curt. She had ZERO customer service skills. She seemed to be put off the moment we met with her. When we asked if we could get a little closer to view her screen that she was referencing, we just got a harsh "No!" In my opinion (after 35 years of customer service management), I found her to be the type that tries to make herself look like she is doing you a favor by talking with you. Even though that is her job. We felt very put off, and found her and this location to be a total waste of our time. Do yourself a favor and go to the Irvine location for color advice. It is night and day in comparison and will save you a lot of grief.

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    Went to Lowe's 2 times,, Grace helped me both times. For…read moresliding screen door info. Grace is so nice, so helpful and so patient. Thank you so much!!

    NEVER GO TO LOWE'S FOR FLOOR INSTALLATIONS…read more We went through Lowe's to replace our carpet with laminate flooring, and the entire experience has been a nightmare from start to finish. We initially worked with Bradley on the sales side and received several quotes. Everything seemed fine at first. Lowe's sent someone out to do measurements, and the process appeared standard. A contract was written, and we paid in full at the end of March 2026. After that, we waited to hear back about an installation date. Then Lowe's informed us there were issues with labor costs for our stairs that had not been included in the contract. After several weeks, Frank at the Rancho Santa Margarita Lowe's was finally able to resolve that issue. Next, we were told the project was delayed because stair nosing pieces were out of stock and the project could not be released to Keller Interiors. That delay lasted about a month. Once the product finally arrived, we personally went to the store to pick it up ourselves in hopes of speeding things along. When the contractors from Kellers Interiors finally showed up to assess the job, they immediately advised us that the contract did not look correct. They sat for nearly two hours waiting for Keller and Lowe's to sort things out before ultimately telling us they could not begin the installation until the contract was corrected and additional labor costs were paid. At this point, I still have not heard back from anyone. I have now escalated the issue by emailing both the CEOs of Lowe's and Keller Interiors. As I'm writing this, our project still has not started, and all of the flooring materials are sitting in our garage. Now we wait to see how long it takes for anyone to respond -- or whether they even care.

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    Sherwin-Williams Paint Store - paintstores - Updated July 2026

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