We had an outstanding experience at Dunn-Edwards in Rancho Santa Margarita while selecting paint…read morefor a complete exterior repaint of our home, including the roof and exterior surfaces. The entire team was incredibly helpful, but I especially want to recognize their in-store designer. She was creative, knowledgeable, and patient throughout the process. She helped us narrow down the perfect color palette and educated us on the different paint products, finishes, and performance levels for the various areas of our home. She took the time to explain which paints were best suited for specific surfaces and why, which gave us a great deal of confidence in our decisions. The level of expertise at this store was remarkable. In fact, when we later met with several painting contractors for quotes, many of them were surprised by how much I knew about paint products, applications, and the differences between the Dunn-Edwards paint lines. Everything I learned came directly from the guidance I received at this location. The quality of the paint has been incredible, and the colors turned out exactly as we hoped. We were able to get our color selections approved by our HOA without issue, and the final result looks fantastic. Thank you to the entire Dunn-Edwards Rancho Santa Margarita team for your professionalism and support. A special thank you to the designer who helped us, your expertise and creativity made a huge difference, and we truly appreciate all your help. Highly recommended!

Overall, I did not find this store's personnel to be friendly or helpful. My wife and I had an…read moreappointment with the color coordinator- Walqui (the focus of this negative review) to discuss the exterior color selections of home owner's association. Walqui did not welcome our questions, and just began telling us all of the things that she could not do for us. She was cold and curt. She had ZERO customer service skills. She seemed to be put off the moment we met with her. When we asked if we could get a little closer to view her screen that she was referencing, we just got a harsh "No!" In my opinion (after 35 years of customer service management), I found her to be the type that tries to make herself look like she is doing you a favor by talking with you. Even though that is her job. We felt very put off, and found her and this location to be a total waste of our time. Do yourself a favor and go to the Irvine location for color advice. It is night and day in comparison and will save you a lot of grief.

The best paint experience! I went in with my husband trying to figure out the best colors for our…read morebathroom remodel. Curtis couldn't be more helpful! We were running late so I went back a couple days later with my wall tile, floor & cabinet sample. Curtis helped me again and spent a solid hour helping me pick the right colors! Thank you for your outstanding customer service! BTW all the guys were super helpful! No need to go anywhere else!

Just wanted to give a shout-out to Tony and Christopher for their very friendly service. Each time…read moreI've been here, I've been met with one of these two patient and knowledgeable gentlemen. Always help me figure out exactly what I need, thanks guys!

Thank you Kelly for updating my home with these beautiful pieces that I've had a very long timeread more

I was in search of a specific paint, we tried the usual hobby stores and had no luck. So I googled…read moreJolie paint to find a retailer and found this wonderful new shop. The owner Kelly is creative and knowledgeable, extremely helpful! I'm really excited for her upcoming workshops and classes! If you are planning on refinishing furniture or starting a new project go see Kelly!

Needed to go pick out paint because I was painting one of my rentals. My Painter needed me to pick…read moreout colors. The staff at Sherwin-Williams was incredibly helpful and showed me some really great options. The quality of the paint for the price point is an excellent value.

Luke was great help and made my experience at Sherwood Willam's paint better. He was soooooooo…read moreawesome

Our Lowe's order of appliances, refrigerator microwave,range, and dishwasher were due to be…read moredelivered on Saturday We got a call that the dishwasher was no longer available. We went to Lowe's bought another one which changed our delivery date to Sunday but the appliance dept wanted to charge me for the delivery of the dishwasher with the same order. JJ at the pro desk in the store took care of this issue, charge was removed our appliances were delivered on time Sunday. Installation will be next week Thanks JJ

NEVER GO TO LOWE'S FOR FLOOR INSTALLATIONS…read more We went through Lowe's to replace our carpet with laminate flooring, and the entire experience has been a nightmare from start to finish. We initially worked with Bradley on the sales side and received several quotes. Everything seemed fine at first. Lowe's sent someone out to do measurements, and the process appeared standard. A contract was written, and we paid in full at the end of March 2026. After that, we waited to hear back about an installation date. Then Lowe's informed us there were issues with labor costs for our stairs that had not been included in the contract. After several weeks, Frank at the Rancho Santa Margarita Lowe's was finally able to resolve that issue. Next, we were told the project was delayed because stair nosing pieces were out of stock and the project could not be released to Keller Interiors. That delay lasted about a month. Once the product finally arrived, we personally went to the store to pick it up ourselves in hopes of speeding things along. When the contractors from Kellers Interiors finally showed up to assess the job, they immediately advised us that the contract did not look correct. They sat for nearly two hours waiting for Keller and Lowe's to sort things out before ultimately telling us they could not begin the installation until the contract was corrected and additional labor costs were paid. At this point, I still have not heard back from anyone. I have now escalated the issue by emailing both the CEOs of Lowe's and Keller Interiors. As I'm writing this, our project still has not started, and all of the flooring materials are sitting in our garage. Now we wait to see how long it takes for anyone to respond -- or whether they even care.

Everyone at the store on Cabot is great. We received excellent customer service. We just bought all…read moreour paint for the interior of home from them. Paint is excellent I will go back in the future

My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

STAY AWAY! Do not come to this Vista Paint location unless you want to get upcharged!! We bought…read moretwo cans of paint from the Costa Mesa location for $35 a can two days ago. We ran out and needed to buy one more can. Since we were close to this location today we decided to swing by. They rang up the same paint same color for $55. When we told them we just bought the exact paint two days ago from the Costa Mesa location for $35 they tried to tell us we were mistaken. After some more pushback the salesperson says "let me try again" and rings us up for the lower price. If you don't know better you will get ripped off here!!

I drive 23 minutes to go to this store, even though there are many paint places, including another…read moreVista location, within 5 minutes of my place. They go out of their way to help me, and I'm not even a big customer. Every time I go in there, the answer is usually, "Yes," when I ask for a paint match or some other special favor, or just plain advice, since I'm not a pro painter. Thank you, everyone who works there, for all the help. Definitely worth the slight drive.

We are very pleased with the work done by World Class Painting. Matthew was prompt with responding…read moreand he has excellent communication skills. Matthew painted the exterior of our home and the outcome is exactly what we wanted. He arrived on time each day, was respectful of our property, and cleaned up before leaving. Whenever he was unsure of what we wanted, he asked. The cost of the job was very fair. Our experience with Matthew and World Class Painting was positive and we would definitely recommend him.

I highly recommend World Class Painting! They were great to…read moredo business with and I couldn't have asked for a better finished project. Matthew was easy to contact and very responsive. His crew was on time every day, and ended each day with everything clean and livable. Communication was was easy all around and a small change order to my project was completed seamlessly. I wouldn't have any reservations about using them again

Went with Neilson on my indoor painting project. Walt was the only guy who went into detail about…read morehis business and services and insurance he carries, compared to any other painter i had come in. Prior to starting he showed up on time as agreed and him and his lead painter walked through everything so we were all on the same page. Work was carried out on the timeline as expected and was left with results that he promised. Price was good and great service. Would recommend and or use again.

We are very satisfied with the painting service that Neilson's provided. He was able to meet with…read moreus immediately, execute the service the next day, and have it all wrapped up quickly. Our home looks great, thank you!

I visited this store for the first time on 6/27/2026 and unfortunately had a very disappointing…read moreexperience. When I walked in, two employees were standing at the registers talking with each other. Neither acknowledged me, paused their conversation, or even looked up as I entered. I brushed it off at first, assuming they were simply caught up in what they were discussing. I couldn't find the door handle I needed, so I approached one of the employees at the register. He said he would call someone to meet me in the aisle. I returned to the aisle and an older employee walked right past me, made eye contact, and said nothing. When he came back, he looked at me and said only, "Yeah?" in a dismissive tone. I showed him the handle and asked whether it was available or could be ordered. He replied, "It's a special handle, we don't have it," and immediately walked away. The lack of basic courtesy, acknowledgment, or willingness to help was surprising and disheartening. I left feeling unwelcome and judged. I don't like assuming the worst, but the way I was treated -- while wearing a bright pink polo and presenting as an openly gay man -- felt pointed. Whether intentional or not, it was hurtful. Customers deserve respect, professionalism, and at minimum, simple acknowledgment. This experience fell far short of that. Shame on them for allowing this kind of treatment.

We love this spot, nice local feel. Everyone is always so sweet when we come here. The guy working…read morethe locksmith area in the back is a true gem, please keep hiring people like this. What a seriously nice and helpful worker. The woman working the cashier today was amazing too, so glad we have this shop in town.