The store is now under new ownership the new manager John Dooley is the most pleasant person to…read moredeal with while choosing your paint. I called him he had all my paint ready, rollers and everything I needed. He called me to tell me it was ready so I could just come grab it at the curb. He is practicing excellence social distancing at the store. If you're looking to do some paint work while you're home due to coronavirus I strongly suggest calling John he can have all your stuff ready for you and you don't even have to go in.

I'm a contractor, so I know a thing or two about good paint companies -…read more The selection of paint and wallpaper is excellent. I've never not found anything I was looking for. The people that work there are also extremely pleasant and helpful, which is really refreshing. I would recommend this place to anyone renovating their home or office. These guys are great - keep up the good work!

Had a very disappointing experience with this Ace Hardware. Ordered a grill on May 26 with a…read moredelivery date of May 29. Got an email confirmation at 3:46pm on May 29 saying "Your delivery is on track!" and "Your delivery scheduled!" for that same day. No one ever showed up or contacted me. Didn't have time to call on Thursday so I called on Friday morning at 9:38am. The person I spoke to said deliveries are only made on Wednesdays and Saturdays and that someone would call me Saturday May 31 to let me know when the delivery would be ready. It's now 7pm and Ace closes at 5pm. No one has called, no delivery has been brought to the house. I REALLY wanted to give my business to someplace local, but this is ridiculous. I have cancelled my order and unfortunately won't be using this Ace Hardware in Woburn ever again. If an order is placed with a delivery day that you don't deliver on, you should contact the person placing the order and inform them of such. Extremely disappointing.

Wish this place and Robert were cloned. I needed some set screws for some bathroom faucets. Lowes,…read moreHome Depot and Fergusens and Webb didn't have them. I called this Ace and Robert said to come on down with my knob. He dropped everything to help me and meticulously tried every screw and Allen wrench until I had just what I needed. Great guy and friendly, patient and helpful. Thanks again!

These guys do a fine job of doing what they're supposed to. Becky the color consultant is helpful…read moreand has a good eye and memory of available colors to pull up matches and she was able to pull a "brown" color to go with my exterior paint that ended up matching better than I expected! The other guys that work there are your typical guys - service is adequate and a few of the criticisms that other reviewers left I can see a potential basis for. Meaning I get their point. They don't seem to be charmers by any means and if you're not assertive, I can visualize them getting lost in a conversation about a supermodel while a line backs up at the register (not that paint stores get many backups). Overall Benjamin Moore paint is excellent and my painters applied it beautifully to our house. People that walk by really like the colors and a recent unsolicited offer for my house based on the curb appeal (they didn't see the inside) is another testament to the look of a well done Benjamin Moore paint job. So I'd give Becky 4-5 stars for her eye and skill with the color palette - and the rest of the experience a 2.5

Well stocked, very knowledgeable and helpful staff. As your average DIYer I tend to ask a lot of…read morequestions, of which I am sure the staff has heard hundreds of time. Could I be more annoying? Sure, but all I get from this store is helpful information and reasonably priced products.

Very helpful staff, great prices and selection. Just finished a complete kitchen and bath remodel…read moreand everything looks fantastic. Headed back today to shop for my next project.

You know, this place is hit or miss, but Im giving it 4 stars because when you score--you REALLY…read morescore. We found the most beautiful travertine tile for the shower and bathroom floor at this place for a killer price. It looks beautiful and knowing that I paid 40% less than the tile stores/home depot makes me grin each and every time I step foot in there! Does Grossman have everything you need like a homedepot or lowes? Probably not, but it is certainly worth a drive. Are they the most knowledgeable team? No, not at all. But check it out--you, too, might score big and instantly become a fan!

Terrible experience. Was told by sales rep Linda Roth, a shelf needed to come out in order for the…read moretub to fit. No problem. The day of install comes and the shelf doesn't fit. Kyle who did a good job says a temp fix is duct tape and the shelf which is fine but assures me that bath fitter will make it right. Linda contacts her manager Madi who never responds and I'm then given Madi's number who also doesn't respond to me. Amazing customer service if I say so myself. Linda then comes back two weeks later after rudely telling me to "be patient" when I ask for updates.. fine, I play along. Two weeks, yes two weeks later, she comes back and says it's my fault? And that they will not fix the issue. That's what this company came up with lol. Please, safe yourself a massive headache and don't use this joke of a company.

Jon the plumber did an amazing job , went above and beyond expectation! Completely fixed/ sealed…read moreall leaks and installed a new drain in our bathtub!

I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.

My many attempts at redecorating my tiny apartment, have been well served by this amazing…read moreneighborhood gem. I've been a customer for over 2 decades now, and still highly recommend them.

I made the trip over to Kirshon this past week from Charlestown because I was sick of Home Depot's…read morepaint choices. I wanted some Benjamin Moore paint and I didn't want to go to the local TrueValue because they tend to be overpriced and I like supporting local businesses. I was really impressed with how knowledgeable, honest and attentive the staff was. One of the guys helped me pick out some samples and steered me towards a more affordable sample option since I was getting so many colors! He certainly didn't have to do that, but I was so thrilled that he was so honest about saving a few bucks. I will absolutely be back to Kirshon for more paint and painting advice. If you can get there, I would recommend it over one of the major chains.

I ordered a small vanity here for a powder room. We wanted something very narrow but had room width…read morewise. I liked that we were able to customize the piece. The woman who assisted us was very friendly and helpful. The owner let us borrow the paint sample for a few hours to match paint for our trim which was appreciated. The piece took longer than we originally thought, but because of COVID, I do not blame the store. I would absolutely use them again for my next project.