Came here to get fingerprints and was helped by Cassandra. Efficient and professional. Fingerprints…read moreare a boring party but somehow she managed to make it entertaining. It's the small things. Thanks friend!

All I have to say is that everyone at this location is very friendly! I've done finger printing,…read morereturns after returns and I'm always treated so kindly and they have the cutest knickknacks.

8:20 26 I went into this business to have a form faxed so as I called the company where I was…read moresending the fax to they said they received the fax but it was crumbled on their end so I call Postal Annex in Lemon Grove spoke with the older gentleman and I was explaining to him what had happened and he wouldn't hear anything I was saying all I asked for was a refund and I would show him the form that was crumbled very rude their prices is off the Richter I would never go back there again the person that received the facts forward me a copy in the form there's no way you're able to sign it at the dotted line so on and so forth so I'm good bad customer service

The people working there do not want to be in business, these reviews do not lie. They are rude and…read morenot helpful in the slightest. A 1.9 star rating is truly crazy, but they earned it!

Chris and Angelina were so helpful and efficient! I was in and out so quickly. They we helpful in…read morepackaging my Amazon return. Great UPS Store thanks to them:)

I've been to this store twice now in the last month and it's awesome! Very friendly knowledgeable…read morepeople working there and a clean atmosphere. I will definitely make this my home UPS store.

Had a large, defective Amazon item that AMAZON wanted returned (an industrial cart with stripped…read morewheels after just 90 days of light use around home). Had the QR code, took it in, UPS worker said it needed to be broken down and boxed up (Amazon said it didn't because the pieces lock in place). UPS worker (a guy) said it could be wrapped up in a bag. My caregiver went and purchased furniture wrap and duct tape to return it. Took it back, they refused it "due to dimensions." "We don't take something that large wrapped up in a bag." This from the same individual who had said "Put it in a bag" just 40 minutes before. Called Amazon, they said the individual at this UPS Store should have accepted the return. Now Amazon has arranged to have the same item picked up at my home. I'm on a very limited budget and spent $23.88 to wrap it up as requested. Now get to wait for UPS to come get it from my home and I'm out almost $25. Never previously had a problem with this store. Always used them. But if the UPS Store person is not going to accept a package though Amazon explained how to return it and the very same person re-explained how to return it, and then would not accept the package as wrapped for return--as explained because they "don't accept anything those dimensions unless it's in a box" they should have called Amazon about it! They should have said from the very beginning, we won't accept this wrapped up in a plastic furniture bag. My caregiver said she'll never use this store again.

Service: Consistently provides accurate, helpful &…read morerespectful service with added patience to people with disabilities. Despite being extra busy with over nine+ customers, my transaction returning large Amazon Package was deftly handled. Quality: -Remains beyond reproach- use of limited space is organized, never appears crowded. Value: Although their services are invaluable feeling accomplished & relieved is priceless. Highly recommend this UPS Store & Staff

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

I needed to sign for a package that was being delivered by FedEx. FedEx specifically says that…read morethrough FedEx Delivery Manager, you can redirect a package that is already in transit to participating pickup locations--including FedEx Office, Walgreens, Dollar General, and other authorized locations--free of charge. The lady who works at this PostalAnnex insisted that I pay a $10 service charge to get my package. She told me that FedEx was charging me but the receipt says I paid a mailbox service charge. I prefer to support small local businesses, but this one just lost me as a customer. Beware of the scam.

I live a block away! Awesome place for mailing stuff!…read morePeople are great! Service, value for your money.

Nice spot with friendly and helpful staff. I stop in for all my mailing and packaging needs.read more

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

Great customer service great memory and she knows all her clients name and email addressread more

Two clerks available but the person who took my passport photo didn't seem to know the process…read more 2nd clerk didn't intervein. Tried using the $18. photo and it was rejected. 2nd visit photo taken by other clerk was successful. Didn't appreciate it having taking 2 trips when it could have been avoided.

Had to get a document notarized. Super easy process. Friendly staff. Great price for what was…read moreneeded!

Great staff, wonderful service, held on to my credit card when I forgot it at the store!…read more These guys are great, I needed a notary and the UPS Store down the street, after I called confirming that they had a notary available, had no notary on-site at the time. So I ran over to College Postal Plus who were affordable. I had great service, and later that day when I realized that I left my credit card at the store, they had it in their bin. The bonus, is that after two months since my card was forgotten, I haven't had any unknown charges on it, so I'd also say that their staff are honest.