I was charged $119.00 to send bubble envelope. For a 2 day delivery I found out it would only cost…read more$24 USD. Why the mark up? The place has gone down hill, dark and the only two people are the old South Asian Indian. So it was slow, the place is crowded with things, dusty and dirty.

He's ripping people off ! 1.99 for a single print !…read more Not even colored ! I went to another location and they chargers me .39 cents for a single and he's charging 1.99

Chris and Angelina were so helpful and efficient! I was in and out so quickly. They we helpful in…read morepackaging my Amazon return. Great UPS Store thanks to them:)

Fairly new UPS store. I never knew they were here until I drove by recently. So happy to have one…read morein this location with multiple businesses nearby. Plenty of parking at this location. Super clean UPS store. Excellent customer service. Definitely will visit again in the future.

Service: Consistently provides accurate, helpful &…read morerespectful service with added patience to people with disabilities. Despite being extra busy with over nine+ customers, my transaction returning large Amazon Package was deftly handled. Quality: -Remains beyond reproach- use of limited space is organized, never appears crowded. Value: Although their services are invaluable feeling accomplished & relieved is priceless. Highly recommend this UPS Store & Staff

So I pay an annual fee to have most of my packages rerouted for pick up and chose this location, it…read moreis not the closest to me, there are several locations I pass to get here, but the service here is always a 10/10. It is a busy location. But they always deliver customer service to customers. I over hear their conversations while in line and it's always about good service. I have been coming here for about 4-5 years, and although they recognize me when I come in, they still ask for my ID to verify and I appreciate that. I travel often so if I need to extend my package pick up by a couple days they always help me out. And because of that when I have to pay for any delivery services I make sure to come to this location. They are patient and efficient. Steven, Trent, and Jason are wonderful, I hope their value is recognized.

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

I have come here a couple of times to get documents notarized. The service was quick and the people…read morethat helped me were friendly.

I live a block away! Awesome place for mailing stuff!…read morePeople are great! Service, value for your money.

Friendly and efficient people. Always helpful in getting answers to our questions. Making sure we…read moreget the best service possible.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I want to use their services but I cannot get an address. I went looking for them believing they…read morewere open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies.

Great customer service great memory and she knows all her clients name and email addressread more

I love this Postal Annex. Great service. Always super friendly, great hours and so helpful. I…read morehave to drop off packages and get receipts and there's no problem. I had trouble with a scan code for a return, and one employee offered to drop it off at another location for me on her way home! Amazing. way beyond the call of duty, but so much appreciated. My Go To place for mailing services and beyond.