I've held onto this review for a couple of years now after using this service. I had two precious glass light covers from the 1950's I inherited from my grandmother and was moving and wanted them professionally handled and shipped. I took them here and it was during COVID so only one person was allowed in the store at a time. I wanted to wait to watch them pack it, but someone else wanted to come in and so I had to leave. When the package arrived at my sister's house as soon as she picked up the box, she knew the contents were broken. She took pictures and it was reported to Dani right away and her and another woman that was working in the back got very defensive about it and claimed to have been so careful and she looked at the pictures and with a small crumpled in corner, it was the shipper's fault, not theirs. She managed to get my money refunded and it wasn't until I finally saw the box myself that I realized how badly it was packed. There was no bubble wrap, no "peanuts" and the two pieces were not separated and were laying on top of each other. Nothing between the glass pieces! Nothing even around them except these air-filled plastic small balloon-like pieces in the corners and half of them had popped by the time the package arrived. I regret SO often that my priceless irreplaceable family heirlooms were totally ruined and I should have stayed there and watched them pack the box! That's the reason for this review at this late date, please don't bring anything that is valuable to you to them and if you do, please stay and watch them pack it so you feel comfortable that the items are secure! They seemed irritated at me coming in in tears and them having to try to get my money back. read more

We stopped by trying to drop off a package for UPS, however the front door was wide opened and when we walked in the door buzzer went off. The owner I'm assuming she was rudely yells "Seriously, so closed!!". I think there was a more polite way to say she was closed versus being a complete jerk about it. We only live up the street, but we will definitely never be back here & we'll be sure to tell others not to support this business. read more

I have used She's the Shipper and Dani's mailing service for many years. I actually moved several months ago and even though there are more convenient establishments closer to home I continue to go to Dani's. She provides great customer service and I never have to worry about my packages. One of the advantages of being a business owner is you get to do what you want, dress how you want and act in any manner that suits you. Dani is an upfront, honest, in your face kind of person and she handles her sh*t. Unconventional doesn't mean unprofessional. She owns multiple businesses and volunteers quite a bit. Perhaps we should all start wearing bikini's to work! read more

I hate going to the post office with a burning passion, especially when I have a toddler in tow. She's The Shipper is the best and I'll never go back to a regular post office. I discovered this spot when I was at Golden Spoon and decided to give it a try. I've been there at least 5 times now and I'm always impressed with the speed and service and most importantly the quality. As someone who prefers to support small, local businesses, this spot is the best. The owner is always happy and friendly and she works with you to make sure you get the best deal and don't overpay for shipping. She also is super detail oriented and triple checks everything to make sure it gets to the right place, so I always feel confident when I leave my packages there. Highly recommend. read more

I am so glad I came to she's the shipper. I I came to her to help me get some stuff mailed out after another mail service attempted to ship something for me. Luckily I came to her because little did I know the other shipping service didn't put postage on my package even though they charged me for it. I highly recommend using this local la Mesa business this for all your shipping needs. Danny was honest, she didn't overcharge and she knows what she's doing. read more

Love that this can be a one-stop shop for me when I need to ship anything! As an avid online shopper, I inevitably have a lot of returns. It's so great to have this place right down the street from me! I was able to ship a DHL and a USPS package at the same time and the person who helped me (from the reviews, I'm assuming it was Dani) was very helpful and I was in and out very quickly. I'll definitely be back! read more

Nicest woman ever. Super enthusiastic with the best pricing ever. Never going to the post office again.

Such a great neighborhood resource! Customer service always on point. The owner is upbeat, helpful, honest and definitely knows what she's talking about. I support small business and local shops whenever I can and "She's the Shipper" is definitely worth it! read more

Dani is the very BEST!!! Every time I've been in there, she's been professional yet super personable. She even stayed open late one day to help me get a couple of international packages out. Another time, I'd accidentally left my credit card behind. When I realized it and went back, she handed the card to me the second I walked in. Such integrity is sadly rare these days. Thank you, Dani, for being such an incredible person. If I could give you 10 stars, I would, most gladly! Dani's fun, friendly, and really knows her stuff inside out when it comes to shipping. I go I I her every I need something shipped, and she's taken excellent care of my shipping demands each time. read more

Hands down one of bests experiences I have ever had at a mail store - Dani was amazing got it done in minutes -

I go for locally owned places over corporate every time, but sometimes, consequentially, meet higher expenses. Not here. The women that work here are fabulous. They flip the computer around and show me the list of available services, showing me my options to pay. They have shipping boxes, mailboxes, packing material, an outgoing mailbox, fax machine, stamps, envelopes, cards, and anything else you'd need to snail mail something. Reasonable prices with courteous, friendly employees. I'm a regular here and it's been a pleasure every time. Even their UPS guy is great. I was shipping something, and he was there making a pickup...he waited to see what service I was shipping it through, in case he could take my package right then! Who does that?! I'm indebted to this place for keeping me from having to deal with the post office. read more

Good fast and friendly service with a smile.

Dani is awesome! Every time I go there I remind myself how lucky I am to live very close to this great shop where I can mail, fax, print, and do so much more shipping related stuff in just few minutes if not seconds( No joke here)!! Few weeks ago, I had to fax 24 pages Dani looked at me and was like "you are dressed formally and look busy leave them here go o your stuff and come back any time to pay No rush at all" how nice of her! I really was in rush so I left. I called her 30 minutes later and yes she had my confirmation number. Isn't that amazing?! Packaging is free. & she's really the shipper; she knows exactly what she's doing and she does it accurately and quickly. I've been lazy to write reviews on Yelp lately, but Dani deserve every word and even more. Thank you :) read more

I love the ease of using this place! Super efficient and WOW customer service! She remembers who you are and always offers the best pricing options, either us post, ups or fed ex. USE HER SHES AWESOME! read more

I can't tell you how much I love doing business here. Dani provides amazing customer service and goes above and beyond to make sure her customers are happy. She is getting all of my personal/work related business from now on! read more

I won't bother going anyplace else for my shipping needs. The owner is friendly, funny, and honest. She has the best rates you can find and I trust her advice she gives when I ship items. I recently had her help me ship my stepfathers cremated remains. She helped me feel confident and comfortable with doing so. She provided me with a great rate, insurance, tracking, and her word that his remains would arrive safely. She was right... I won't trust anyone else to ship for me except for her. read more

Fantastic service! Friendly and helpful, as well as knowledgeable. This is exactly the kind of business UPS should be supporting as they make them look good! Good customer service is rare, so if you need anything shipped, or a mailbox, this is the place to take your business! read more

I guess the service you get here depends on the day and whether or not you pay for a post office box here. The owner is crazy! I live within walking distance of this business and I love supporting local, woman owned shops. Unfortunately, all 3 visits have been met with crazy behavior, inappropriate comments and just all around poor customer service. The last straw was when I dropped off a box with a pre-paid return label on it and she LITERALLY took the box from me and threw it behind her in the air where it landed about 10 feet behind her. Totally unacceptable behavior on top of being incredibly unprofessional. I will never go to this location again! Fortunately, Copy-It isn't too far away and I get AMAZING customer service there on top of being able to ship anything, either UPS, Fed Ex or USPS. Based on some of the other complaints, I guess I'm not alone. read more

Been a customer of Dani's for many years. I'm never unhappy. I recently moved back to CO, and had to ship SEVERAL boxes. She was so helpful in making sure everything got there and helped with a few packaging items. She's always upbeat, friendly, and so helpful. (And if you get her on a good day she might share some apple/maple bacon with you). Thank you, my friend, for all your help. read more

Dani is the best!!! Needed something shipped super quickly and she helped me out with a smile and a few laughs at a great price!!! Looks like this will be my main shopping place from now on because I've never had such a great time while taking care of business!! Haha!! Great prices, all of the supplies you need to mail anything and a great atmosphere!! Probably won't be spending my time at the post office anymore!! Yay!!! read more

Again, I'd give zero stars if I could. I made the mistake of looking back at some of my older reviews and just saw the owner's delusional response from a few years ago. I feel compelled to respond. A portion of her response..."It is very unfortunate that we fell victim to this situation however insurance claims are a part of the shipping industry...We are disappointed that this happened to us however we are thankful this is our first time and we will apply this experience in the future when we are being asked to ship questionably over insured items." That is total and complete BS! The facts... * 10/13 - I shipped a 2-piece vintage 1976 Cadillac dashboard with She's the Shipper. Shipping and packaging costs were $394.60, including insurance. This was my one and only time using her service and the $394.60 was paid immediately via Visa. * Dashboards were in very good shape (no cracks) when I dropped them off to her (I have pics to prove). * Dashboards arrive to the destination destroyed (cracks all over...I have pics to prove). Thankfully the receiver made the driver open the box and check the condition of the dashboards while the driver was still there. The dashboards were refused. * Danni denied responsibility and claimed the dashboards were not the same and must have been switched at some point (despite me providing before and after pics showing they were the same dashboards) * The shipping company she contracted with stepped up and did pay the insurance claim. At this point, this should have been my last contact with She's the Shipper as I would obviously never use them again. * 1/17/14 - An UNAUTHORIZED charge for $935...yes, $935, from She's the Shipper shows up on my Visa bill, three full months after I used her services. I did not ship anything else with her, she did not have my credit card, and she had no authorization to charge it. * 2/14 - I catch the FRAUDULENT charge on my Visa statement and report it to Visa. They immediately removed the charge. Not only was she unable to admit any fault, or correctly address the facts in her response to my original review...her behavior borders on criminal, having charged my credit card a bogus amount with no authorization 3 full months after the first and only time I used her services. She didn't even address that in her response. The actual charge to ship the dashboards originally was $394.60 and that amount had long ago been paid, so again, how could she charge my credit card $935 three months later when my credit card was in my pocket? So glad I checked my statement! And I take my integrity very seriously. For her to say she was the victim is an absolute outrage. If any of you would like to see the pictures of what the dashboard looked like when she took possession of it (no cracks) and how thrashed it was when it arrived and was refused (cracks all over), send me a message and I would be happy to show you the before and after pics. read more

Let me just say that the only reason I downloaded this app is because of how amazing the service is here! The lady who works here is amazing at customer service, quick to get you what you need, and always has a smile. If you ever have something you need shipped this is the place to do it!! read more

This blonde leather skin lady is so rude and disgusting I can't believe she is still in business, she's way over priced and has 0 customer service, and is very discriminatory! I was trying to send a flash drive for the first time a couple of weeks ago and I had a bad experience with her she rudely yells what do You want! And when I tried to get her advice on how I should send it and what did I need she looks at me like I'm stupid, another customer walks in and she tells me very loudly.."well why don't you figure it out and I'll help him" and she goes to help the other customer.. after standings there for a few seconds I left and went to fed ex.. I let that experience go until I came in to the store today and ask to buy a box she had the same rude attitude as last time and she tried to charge me 8.00$ for a box! I live right up street but I will not be returning read more

I am so happy I found this place. I recently became a seller on eBay and am finding I need some expertise on shipping. Danny, the woman who works there, is amazing!!! Not only does she have a GREAT tan, she also is so friendly and helpful. So upbeat and encouraging I love going in there. Too bad more businesses aren't like this. She truly cares about her customers. Don't change Danny because you truly are the best!!! read more

I went into mail a package 2 years ago and Dani the owner helped me with a smile. Her attitude toward customers was amazing. She treats each customer with respect and knowledge of her job. I never had this anywhere else. I ship a lot and every time a great experience. read more

I run a small business and I ship a lot of packages. I also needed a PO box with a street address so She's the Shipper is perfect. I LOVE coming here. Going to the post office is a nightmare and the one down the street has the worst customer service. I could be having a bad day and come in here and the owner lights up my day. She has such a positive attitude and you can tell she really takes customer service seriously. I don't think I've ever enjoyed going to take my packages to the post office, but coming here is like going to see a friend. Hands down best customer service anywhere. The negative reviews on here are laughable they almost seem fake? A guy who was complaining about trying to fault she's the shipper for damaged goods in the mail. Omg if I have to deal with one more idiot trying to fault a small business for the fault of the shipping service.... everyone knows USPS sucks and trying to get your money back is a hassle but that's on you. You have to file a claim and follow the steps. Why would you blame the establishment that shipped it for you? If UPS kicks your box around like a soccer ball how is it anyone's else's fault but UPS? The gall of some people!! Thank you Shes's the Shipper for keeping my business ruining smoothly and with a smile! Oh and keep rocking that bikini that's so bad ass! read more

I am not sure if these a bad day but nothing went right for this shipment. After paying a really padded amount to ship a package to Italy. I received a label wit a completely different address and no tracking number. My postman dropped off a tracking number and thought this was unusual. He later came back and asked for $3.20 more for the shipment. Total from usps $91. From she's the shipper $147.58. Over $50 for nothing. Go directly to the post office and avoid the fuss read more

She's the best! Dani treats every single customer like family and every package like her own. When you walk in you are greeted with a big smile and usually a funny one liner. She then explains all the options and prices for what you are trying to do and gives you her recommendation. I think you pay a little bit more here than when you go to the post office, but I am happy to do it every time. I love seeing people who love their job. read more

Dani is the best! She will make sure your package get out ASAP, and seeing her makes my day!

Helpful, honest and just a wonderful person to deal with. I knew when I walked in, I felt comfortable and she made a strong professional appearance and I felt respected as a customer. I hope we have a long lasting business relationship. Thank You. (Support small business in La Mesa, this is one reason why.) read more

Amazing service!!! I shipped 5 paper boxes and two suitcases (moving back home) in less than 15 minutes!!! And for way less than I thought it was going to cost me! Danni knows her stuff (she zip tied my suitcases so I didn't have to purchase locks), is incredibly fast, and clearly loves helping people!!! read more

I'm 63, with osteo-arthritis in my right knee and a broken back from service in the USMC, 40+ years ago. I dragged in an 80 pound package for pre-paid return to the manufacturer. I placed it next to the counter. The counter girl then wanted me to move it around behind the counter for her to scan and then to the back so it would be easier for UPS to pick it up. I walked into her back room and brought back a hand cart for 'her' to move it. She got bitchy. If you can't do the job, don't open the store. And don't expect me to do your job for you. You are not a little girl any more. I am your customer not your employee. read more

You will find the best customer service here! Dani will go out of her way to accommodate the costumer. Not just good service but funny and friendly as well. It's so nice to have such great service in this neighborhood. read more

Best place to ship anything. If you have some weird shaped crate, or some weird huge pallet you need shipped somewhere (seriously no matter how big) she ships it. Danni who owns the place is very friendly and does a good job at making sure she meets the needs of her customers. She's always looking out for you, doesn't matter if you need Fedex, DHL, USPS, UPS, she can do it all and CHEAP! read more

Very nice lady. Always kind and helpful. Gives great service. Helps with our shipping needs.

Friendly, very good attitude, easy to work with. Just know that when you ship a USPS flat rate box She's The Shipper will charge double the price of what the USPS charges for that flat rate box. But if convenience and no waiting in lines is what you want, then She's The Shipper is the place to go. read more

this small local business really helps me send stuffs away. i mean, it is obviously more expensive than usps, but hey, the owner (used to be an old guy, but now a really nice lady) are not robots like usps. they always offer some discounts in any way, the previous owner always give me an "enterprise" discount if the item that i send is a return or a warranty claim or something that is not for personal pleasure. when i talked about this to the new owner, she has no idea at all about the enterprise discount but she gave me free packaging and stuffs instead of the discount. very fair! try to compare this with usps that doesn't provides duck tape (you gotta bring your own or buy it at the spot), who doesn't print shipping package, who treat you cruelly, i think 1-2 dollars difference really paid off. i love this place. being greeted by the owner cheers me up already read more

Horrible customer service today!! Went it to mail (2) certified, return receipt envelopes and was told that I had filled the slips out incorrectly. When I asked how the lady said I had torn off the #'s on the white slip. I politely said no, that I had gotten the slips from our office and this is the way they were. She then very rudely said "So, you are calling me a liar to my face!" Whoa!! What happen to customer service?? Maybe the slips have been updated since our office last got them, very possible but hey to get in my face like that and be so rude....I calmly pick up my envelopes and walked out. I am a big advocate for supporting local small businesses; however, I will NEVER step foot in this place again!!!! read more

Absolutely the best place to ship anything. I wouldnt dream of going anywhere else. Best costumer service you can get hands down. Everyone is extremely friendly, especially the owner. Doesnt get any better than this! read more

I don't typically write reviews, but just had the best shipping experience ever and felt I had to. The customer service here is incredible! I will so be back! read more