3rd time I've received an incorrect order! I called to speak to the manager; she had me on hold for 15 minutes looking for my transaction. I only wanted to make an exchange for the correct order. I finally could not wait any longer. I told the manager that I would just not use that Shipley's any longer for my campus' morning Do-Nuts. She was fine with that! Growing up in Houston, Shipley's has always been a favorite; this Shipley's definitely does not have the customer service of others. read more

I was looking for some sweets late one night and found this gem. The donuts are fresh and hot. I ordered the beignets, which were made to order. The drive is worth it for good sweets. Prices are reasonable. Plus they are open 24 hours. read more

We went to this Shipley's just to try to beignets. And we weren't disappointed! As a native of New Orleans, I know beignets and I've tried various ones here in Houston. These are not Cafe du Monde but excellent in their own right. These are large, symmetric, square-cut, cooked to order New Orleans-style beignets with the proper texture, lightness, and taste. Oil was fresh and the beignets were not a bit greasy There are 4 beignets per order and one order is enough for 2 people to share easily. There is extra powdered sugar available if you need it but what they came with was enough. This location is open 24 hours a day, which puts it on par with Cafe du Monde. However. Westheimer isn't the French Quarter, but this will be my go to place for a beignet fix. Thanks Shipley! read more

Every time me and boyfriend come it's always late at night but the food is delicious and fresh each time. The guys who work here over night are freakin awesome! Keep up the good work ! read more

What can I say? It's Shipley's! I usually walk in vs using the drive thru because I'm picking up for the whole office. The plain glazed donuts are the best and the kolaches tasty. I do think the kolaches are bit too bready though. Decent coffee too. Always friendly service. read more

I was excited about their special deal on beignets, so I headed over to see what Shipley's had to offer. Deeee-lish. Huge, fluffy, warm beignets covered in powdered sugar! Their blended coffee drinks were also quite tasty and a good complement to the beignets. I love Shipley's in general, but this location is pretty awesome -- open 24hrs/day so you can fulfill your donut craving anytime! I'll definitely be back for more. read more

You wouldn't know it by the line out the door on a Sunday morning, but this place sells the same donuts as every other Shipley in Houston. It's obviously a very popular store in the chain, but it was just as good as any other Shipley. I only like their devil food donut, so that's all I got. I find their regular ones just too big and spongy honestly. read more

Shipley's Beignet is the best by far!!!!!!!!! My co workers & I always get this for breakfast. Thin , light & delicious!!!!!!! read more

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I would actually give it an 3.5 Service: 3.5 It wasn't good or bad, but we were the only one there and the pace was slow. I pre-ordered my donuts about 10 minutes ahead of time and it seems like it took them a while to find my order...and that place is pretty small. Beignet: 3.5 I don't think it was super good, or my expectations were too high. It's fluffy, it's airy, but it's not the right dough? When I eat it, the dough kind of sinks in and tastes heavy. My stepmom liked it, she admit it wasn't a beignet, but more like a doughnut/bread. Something seems off, even though it tasted okay, it may depend on the person. Doughnuts: It was hot, I preferred the dried glazed, but since this was hot the glaze melted which gave the doughnut another taste. It wasn't a bad taste, just unfamiliar. Price: $5 for 4 Beignets Overall the workers were polite, they answered all my questions and were patient. (Unlike the one on Bellaire that hanged up on me) The beignets were not at fault, it's just it wasn't a real beignet. Or my tastes are a bit weird. I upped the rating instead of down because it truly wasn't bad. I would come again, but I won't go out of my way to get here again. read more

Best Shipleys in my area, no need to elaborate. Best LongJohns around!!! And they stay open 24 hrs, how can you lose? read more

The 5 star rating is no joke people. This is one of the nicest places I've ever visited. The drive-thru window is awesome. It's 24 hours. Everyone inside is really nice. They always have Sausage, Cheese & Jalapeno kolaches. It's nice inside with free WiFi. I mean, I don't know what else to say. Their coffee drinks & beignets are a must. Please go visit and return the super niceness by buying some beignets! read more

My family goes to this Shipleys really often and we love having so many choices and everything tastes great. The only issue I have had is that the website for this location has not emailed me the coupon it says it will send. I have tried 3 times. I have done it before and it worked but for some reason it won't work now. read more

Shipley's is so yummy! The beignets were hot, soft, & fluffy. I also had a cake donut that was good. Plus it was 50% off! Can't beat that. I wish there was a Shipley's in L.A. read more

Why forth are half-stars not available on thou, Yelp? This place is definitely a 4.5 star. Let me just profess how much I adore this place for a morning donut shop. The Shipley's on Westheimer just inside the loop can't even come closer to comparing to the awesomeness that is this location. My boyfriend and I live right down the street from this place. It is open 24 Hours and has fantastic service (for most of the morning and weekend crews anyway) and very tasty selections. Not ONLY do they have donuts that you won't see at other locations (like the Bullseyes, fritters, etc) but they also have a full coffeeshop menu that has anything you were fixing to pick up at Starbucks on your way home to complete that breakfast, except cheaper and just as tasty, if not more. They also have delicious kolaches, Shipley's mugs and merchandise, etc. This is not your average Shipley's Donuts store. Since their menu was more expansive than one would expect of a franchise store, they have a simple, informative three-fold of their menu offerings that was just begging for a permanent post on our fridge. We didn't even know about their coffee options until we arrived last Saturday to feed the donut cravings. Coming here that morning made our whole day. The food was warm and delicious and were just the right thing to wake us up. Their frappes and lattes were tasty and very well-made. The staff was so friendly and polite - like being there was more than just a job and the genuinely enjoyed themselves and each other's company and the company of the customers. They provided us with punch cards (which, clearly, are going to be filled soon) to redeem a free beverage after 10 punches. They also pointed out specials that they were having. Overall, I think this place just did a great job putting everything together and making it a one-stop shop. The only reason I did not give them 5 stars is because we have been here during non-peak times since they are open 24 hours. While the donuts were still ace in quality, the service and preparation of our coffees were not on par with the morning crew we've encountered several times. However, you can't really hold it against them to have their A Team on morning shifts! read more

Seriously best Shipley location ever. So clean so friendly always has the best variety of donuts. LOVEEE

What can I say without being too harsh....not impressed...the team is extremely rude being that it was my first time there..the white powder donut didnt even taste like a donut...it was dry and not fluffy at all...the pumpkin spice was ok...not impressed.. read more

Been coming here for over a decade. The pastries and kolachies are always on point. They always have fast and friendly service. Even today when they had to void the ticket and rerun the items. As a service industry employee i know voiding tickets are big no no's. The Shipley's CSR was cool calm and friendly. She even thanked me on my way out. read more

Shipley Do-Nuts - #donuts - Donuts Near Me - Houston, Texas

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Simply asked the guy at the window if there were any "HOT" donuts he stated "yes ma'am". Went ahead and paid to receive cold ones! After I asked him why did he give me cold ones... he says "that's the closest to hot we have"..... after you swipe my card and take my money...asked for a refund he stated he couldn't because there was no manager.... what exactly is going on in this place read more

The BEST Shipley Donuts location in Houston that has awesome HOT donuts on request, an amazing coffee bar, AND the best service in town! Oh, yeah, they are open 24 hours!!! Great place for delicious food! read more

The bullseye is the best donut ever! Love their kolaches. They are always open and always a hit.

Love this place. It's my favorite place to go to get a cafe au lait and chill (or work on the free wifi, or have a great snack). Seriously, I have spent a lot of time here -- at all hours of the day and night. Mike is a great guy, and all of his employees are positive and eager to please. I do not frequent donut shops, but this Shipley is as good as it gets! read more

Who doesn't love glazed donuts especially when they're hot and fresh? Previously located next to Cane's, but now their individual store (so a little closer towards Dairy Ashford). Make sure you check Groupon for a deal prior to coming here. Groupon deals are usually $4 for a dozen of glazed donuts. Even though you are using a Groupon, they never hesitate to deliver the best donuts. The guy who often takes our order is very sweet and even tells you to have a delicious night. What's even better is that their drive thru is open 24 hours! read more

The drive thru line takes forever on nights, even if it's a pickup order. They wait to package the order until you're at the window.

The most fresh donuts I have ever had at 10PM! This was my first time ever having Shipley Do-Nuts and I am so glad I came here. Ordered a dozen donuts, half were glazed and the other a random assortment. Each and every one looked right out of the oven(the glazed were especially warm and so moist). And on top of the deliciousness, the customer service at this specific location is incredible. The man at the window was so helpful and sweet! Highly recommend this location! read more

The beignets are fantastic. I don't think they are quite as good as Cafe Du Monde; however, they are an excellent substitute for when you don't want to drive 7 hours to NOLA. They are made fresh to order and come generously topped with powdered sugar. Currently, if you check in on Yelp, you get a free order of beignets with the purchase of a drink. I ordered the cafe au lait; however, next time I think I will just get a plain coffee. It didn't taste like the cafe au lait is made with chicory coffee (they don't advertise this) and there was just a little too much milk for my liking. One thing is for sure, next time I get a craving for beignets, I will definitely come here! read more

Fast and Quick Service. The donuts were fresh and even though it was busy, the line moved fast. I bought a Dozen donuts for $7, which I think was quite reasonable. I will be coming here again. read more

The greatest donuts and beignets plus the best customer service I could expect from a donut shop. This Shipley location does it right!

Service was SUPER, SUPER, SUPER slow on Sunday after church. I mean this was completely and totally ridiculously slow. It probably took 20 minutes to go through the drive thru. The guy was literally taking one order at a time. I saw several cars drive off and I should have followed them but unfortunately I had already bought the yelp offer. Their donuts seemed way to doughy, not light and fluffy like I would prefer. I used to like Shipley's but this was a HUGE disappointment. read more

All I can say is thank you Shipley's! I promised my children at work Do-Nuts for getting the honor roll. So I stop here and looked at the price per dozen 8.49 that's before tax! I have been to this location before and remembered they had Groupon offers. To my luck I found a half off a dozen offer and purchased it on my phone while in line. This location is so good about honoring their specials and promotions with no hesitation. I had no issues using the Oder and I even got fresh donuts at 1:45 pm thank you Shipley's you just saved me so much money! I feel like I won something on a game show. read more

I give it 3.5 stars for the hot, sometimes SCORCHING HOT donuts! However a 1 star for the Extra Long drive-Thru line! Every time I come here, I just order 2 glaze donuts and maybe a strawberry lemonade (which surprisingly is very good) I end up waiting over 10mins! The line end up getting so long and I never understand how and why these people can't speed up a drive thru! I watch people walk in and out in 2mins and yet I'm stuck in a drive thru for 10.. Other than the unnecessary long wait in the drive thru, the donuts it's fine but not worth that wait! read more

Shipley Do-Nuts - This is my over ten min wait! - Donuts Near Me - Houston, Texas

Good, quick service. Great beignets! The tables and seats are clean and not sticky. I think the majority of their business is from the drive-thru. My only complaint is that you can sometimes taste the oil on the glazed donut. Otherwise, everything else is great. read more

This is the worst Shipley ever , I took my sons to get donuts and got two chocolate donuts for myself. Thank God my Son checked em before we left they were cool , old and hard as a damn rock. I pull back to the drive and the guy tells me well we don't have any fresh donuts ! NEVER AGAIN! read more

Food is always hot and fresh. The employees are nice and professional. Very quick service every time. This is my favorite Shipleys location. I recommend the beignets. read more

The beignets, omgoodness. My gf who is from Nola said these are the closes to cafe du monde. Eat them fresh because that's the best tasting time to eat. Do-Nuts were good too but I always come for the beignets. Definitely gotta try! read more

This location is relatively large and has a lot of options, including fresh beignets!

This Shipley's has nice staff/atmosphere but their "check-in" offer is shady. It doesn't mention upfront that you have to make a specific purchase for it to be valid. It seems like a sketchy marketing ploy to get customers in the door. Also, the Kolaches at this location are close to $3 each. I just spent $5 at a Shipley's for a Kolache and a doughnut - never thought the Houston staple would try to charge similar to one of the gourmet places. Also, the owner has left some comments below but there are other Shipley's locations that make fresh and quality items (without charging a higher rate or sketchy schemes). I just think honestly would go a long way with their customers. There are other chains/restaurants that offer their products for free on check-ins or via coupons because they value their products and want to pass that sense of price to their customers, including ones that have a price over $5/$6. read more

This is absolutely my favorite Shipley's! It's is open all day, and the donuts are ALWAYS fresh! I used to live close to it, which is why I discovered it, but I've since moved about 45 minutes away. It is so good, that I STILL drive all the way here to get my donuts. Great location. Fast. Always fresh. The best donuts in Houston! read more

There´s no place like this particular Shipley´s. Heres why: It´s the only place around where you can get fresh hot glazed 24/ 7. They have exteded their drinks menu (frappes and smothies!), the amazing beignets are worth waiting for (not long at all), AND to top it all off, their great customer service at night. I mean Im getting donuts at 2 AM and yet they still smile and serve in the best way. Emphasis on the night because I went in one morning expecting the great customer service.. boy was I wrong, fair warning. I still highly recomend this place. read more

So yesterday night I went and got two glazed donuts and, the guy gave me a extra one free. YAAAAY! He always gives great service and, is super nice. Unfortunately when I got home and took a bite I was disappointed. The after taste of the glaze tasted like I drank a bottle of Robitussin YUCK!!!! I was so hurt I love Shipley's so much. Change in recipe or bad night?? or BOTH read more

So people talk about this place a lot and I see the boxes all around the building so I had to try this place, being from Atlanta (Krispy Kreme is KING). Moving alone now, I purchased a kochie (the spelling maybe off, Hey I'm new to this) and a chocolate glazed donut. It was ok, just ok. Maybe I'll try again. read more