Just called on Monday, 1030, phone message says they are closed. Page on Yelp says they're open. read more

Shooters Pro Shop - Yelp page showing open but really closed - Guns & Ammo Near Me - Roseville, California

I bought three guns from this shop in December at a gun show. They really helped me make a good selection and started the transactions. The first one went well, and then the second one was good. Each time it was a chore for them to find the guns and sort out all the paperwork. They were very disorganized. 5 months later and several visits with lost paperwork on their side, I finally have the third one. I am glad to say that they have improved their operation and cleaned up a lot of the issues. I know the owner was unwell, so I reserved any review until now. I will go back, they are friendly and helpful people. read more

Writing for my husband- Purchased a firearm at a gun show through all the proper channels, seemed decently priced and the owner was a decent guy. The PROBLEM is that the DOJ placed his status as "pending" after delaying it - my husband has been a conceal and carry owner of many firearms and we were never given a reason as to why he was not immediately approved. We called the DOJ and we're told it is at the company's discretion as the weather to release the firearm or not. This company WILL NOT release firearms if it is not a "pass" from the DOJ. This company submits DROs paperwork without signatures and that may be why so many people are having this same problem (see other recent reviews). We drove to the store to cancel our order and we're told that because the owner was not there that they would not be refunding us. We asked the guy at the counter if he could call him and get approval because we drove all this way and have been going through all this trouble for the better part of two months. The gentleman said "no, I'll call him after hours" and refused to work with us. We were told to expect a check in the mail without him ever even trying to confirm that with his superior. He was rude, and treated us poorly just for wanting to get our money back and try to purchase somewhere else since they refused to release the firearm. PRETTY SHADY TO REFUSE TO REFUND SOMEONE THEIR MONEY WHEN YOU ALSO AREN'T ALLOWING THEM TO HAVE THE PRODUCT THEY PAID FOR. read more

For those who may be unaware, the owner of the store passed away earlier this year. The firearms are being held at a location unknown to the owners who had firearms stored at the store. An automated email response states that it will take some time for people to work out the details. Yes, the website and phone still say the store is open: it isn't. read more

This is a great group of people who are consummate professionals. I ran into several pickles with DOJ clearance and they hung with me and supported me throughout the process. Jeff has authentic firearm knowledge and consistent customer courtesy. These are people you would want to hang out with even if you weren't purchasing a firearm. read more

On July 20, 2020, I consigned my WWII, M1 Carbine for sale at Shooter's Pro Shop. On Friday, September 18, 2020 I went to Shooter's Pro Shop on a very busy Friday to check on their success on selling the rifle. The manager, Jeff informed me that the rifle had been sold and that he would get back to me regarding payment. Since it was a very busy day I took him at his word, and left. Since that time, I have moved out of the area, to the Central Coast of California, and have not heard a peep on him sending me my money. I have called several times - all to no avail. The calls are routed to an answering machine that informs me that the subscribers mail box is full. So I sent a registered letter to Jeff on October 19, 2020, asking for my money from the sale. The letter arrived but has been ignore. Prior to this event I had thought highly of Shooter's Pro Shop. I would NEVER recommend them for selling anyone else's weapons, after this. I had to give them a 1 star rating as the system does not allow for -0- stars. I have also registered a complaint with the Better Business Bureau on this matter. read more

Always closed even though it's during open hours. Phone even said open. What a waste of my time and gas.

I've done Private party transfers here, and just recently purchased a Henry rife from them. Friendly people and a great store. Nice variety of firearms. I'll be back, that's for sure! read more

I can't believe it's been 3 years since Shooters Pro Shop (formerly known as Discount Shooters Supply) moved from their Melody Lane location to the new spot on Sunrise Ave. I used to come here all the time as it was the closest gun store to my area but then they moved locations and then I moved and then the world change. Anyway, I was looking for a place to do a Private Party Transfer and the other places that I normally do them weren't taking them or weren't picking up their phone so I looked up gun stores in the area and Shooters Pro Shop came up. I did some research and found out that this was the old Discount Shooters Supply so I called them up and yes, they were taking PPTs. What a reunion it was! As soon as I walked in to their new location, I recognized the interior design and it really looks like the old shop on Melody Lane! They had a bunch of accessories and supply, lots of ammo too! I saw a few ARs, some shotguns, and guns on consignment. I didn't recognize any of the stuff but they were just as awesome as I remember. I was able to do my PPT and I could tell they knew what they were very experienced in doing them it was a breeze. I looked around and found some 00 buck, too! For those in the know, these shells are like gold these days! The reason I used to come here all the time was because their customer service was top notch. I'm glad I found them in their new location because although the staff may have changed, the customer service remains the same - very welcoming, very efficient, and they know how to treat their customers. When the staff is happy about doing their jobs it's because the owner treats the management staff right and in turn, management treats staff happy. When the staff is happy, they provide excellent customer service. This is very true here at Shooters Pro Shop. I'm bringing my business here from here on out! read more

Shooters Pro Shop is one of the top gun shops in Placer County. They are actively involved in the local community supporting youth shooting programs. They also support the fight against the anti 2A legislation. I have purchased multiple firearms through Shooters Pro Shop. I will continue to support Shooters Pro Shop as a local business that supports the local community. If they don't have what you want in stock ask and see if they can find it for you. The employees are very knowledgeable and friendly. read more

What a dump! The guy is just sitting around, goofing off, while there are empty boxes piled everywhere. I had to climb through all this debris just to have a look around. He is out of stock on 9mm ammo and overpriced on .22. Thank goodness for the Coronavirus as an excuse for lazy slovenliness. Otherwise he would have to admit the real reason his shop is such a pit. I definitely will not be going there again. read more

I've been here a few times, each time just as pleasant as the last. Bought ammo here and there, also had my private party transfer completed here-very excited about my 'new' gun! The staff is easy going, and knowledgeable. No one acts like they know more than you like most gun stores; that's so refreshing, you have no idea... or maybe you do and thats why you're reading reviews here. This is my new gun store home. read more

I've been to Shooters Pro Shop several times over the past 6 months. The staff are friendly and knowledgable. They handled every transaction quickly and professionally. The store is stocked well with new and consignment guns. Highly recommended! read more

Very helpful, respectable, and pretty good selection for the location. Would recommend workers are really cool.

I saw that this was now open and was excited to see a new gun shop open in the area. I normally frequent "Norcal Gun Vault" but wanted to see what this shop can offer. Given that they are new, they do not have many long guns or hand guns. The person working did say "Hi" but we walked around and nothing after that. We left as we never got any service. I support most gun shops, but if a customer comes in and you are a new shop, you should be all over it to gain a good reputation or people will just go to the other shops that are near by. Hopefully he changes his customer service. Side note- if you are a reloader as I am, they might have good deals here, but he was to busy doing something to ask if I needed any help. O'well, I'll just go to other places that are helpful and will answer questions I may have. Good luck! read more

Shooters Pro Shop - Knives - Guns & Ammo Near Me - Roseville, California

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This place is terrible, they are never open when they are supposed to be. They tell customers to pick up their guns only to find out that when you show up they are closed. I'm in the parking lot and they were supposed to be open at 10 but surprise!! Once again they are not! UPS tried to deliver a package but then drove to the back and the driver must have been a magician because he got in to deliver the packages. I thought I'd drive around back to see if I could speak to anyone but nobody was there so I drove back up to the front and a guy that looked like Yosemite Sam walked right out the front then they locked the gates back up..... wtf?? I paid for my guns in full and was given this date and time to pickup but now you're playing peek a boo. Last one I do business with them. read more

One of the best places for Guns! Staff is amazing & friendly! My new go to place for guns! A lot of FFLs have poor service but not this place! read more

Great shop with old-school customer service! I bought my first reloader through them and Bob helped me through the process. His help and passion for reloading led me to pick the right press with confidence that I wasn't wasting money. Shoot, I didn't have brass when the press was delivered and no one in the area did, so Bob brought some from his personal stash to the store so I could get going. Who does that?! These guys know what they are doing and are way more than willing to share their knowledge, it's super helpful. I love to shop local, and support small business. This place makes it easy to pass up on the larger stores with long lines and disconnected employees. read more

Very kind, knowledgeable people work here and willing to assist with anything we needed as all gun stores should be when customers are unsure about the current laws. Thank you Shooters Pro Shop! read more

Great shop with all kinds of inventory, accessories and clothing, good customer service

DO NOT bother wasting your time at this place. This place is a complete joke. They have absolutely no customer service at all. The people that work there just sit and do nothing. I wasn't totally sure if anybody even worked in this store. Haha, Like seriously?? The very small selection they have sucks anyway. There are far better gun stores in the Roseville/Rocklin area. That have way better customer service. If you want great service go elsewhere. read more

This shop charged me $45 for a private party to private party in shop transfer of 1 gun. Salesman George and the owner Jeff both lied to me and told me they are allowed to charge an additional $10 for storage of one private party transfer pistol, claiming it as a transfer storage fee. In which transfer storage and handling fees are only allowed when the gun is shipped to the FFL for private party transfer and both parties are not present. California DOJ specifically states in their frequently asked questions #13, "The total state fee is $25. The DROS fee is $19.00 which covers the costs of the background checks and transfer registry. There is also a $1.00 Firearms Safety Act Fee and a $5.00 Safety and Enforcement Fee. In the event of a private party transfer (PPT), the firearms dealer may charge an additional fee of up to $10 per firearm" (Pen. Code, §§ 23690, 28055, 28225, 28230, 28300). For a total of $35 for 1 transferred gun or $45 for 2 guns in which I did not buy 2 guns from the private party. https://oag.ca.gov/firearms/pubfaqs#13 Calguns.net forums have also went over this time and time again; http://www.calguns.net/calgunforum/archive/index.php/t-214886.html read more

seems like this place is never open. google and yelp show that they're open and you show up and it's closed. we've tried coming at different times as well and still nothing. read more

We stumbled upon this gun store after having left a big box store in the area totally unimpressed. We worked with Bob to facilitate our purchase and ended up buying a Savage in .308, but beforehand we had asked to view a few other firearms. Bob took the time to talk guns with us and made the experience pleasant. He even set us up with a scope for the rifle and made sure that we had all the necessary equipment. They are also providing the gunsmithing service. This shop was different from any other place we've gone to in the past few weeks. They had plenty of inventory on the wall, took the time to talk guns, and appreciate Veterans because they are Veterans. So aside from supporting a small business you're supporting a great group of guys. Their prices are also reasonable, because they aren't price gouging like other places. Thanks to Bob and Jeff for making today such a great experience. We have found our new favorite local gun shop. read more

Shooters Pro Shop - Thanks guys for my challenge coin. #vetssupportingvets - Guns & Ammo Near Me - Roseville, California

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My boyfriend bought a gun here a little over a month ago, has yet to receive it, went in to find out what's going on, found out they put a 30 day hold on it, okay that's fine, but then they put another 30 day hold on it. We decided to ask for a refund, noticed the check we received back was about $300 short. After we went back in to ask the manager why that was, he explains that in the very very fine print, the papers mention a $2-300 restocking fee. So if you don't get what you purchase, they get all the interest from holding your money in the bank, then charge you $300 to tell you you can't have it. That's kinda rediculous. read more

Meh .... not sure what to think. The shelves were empty and no one asked if I needed help. I asked one guy a few questions and although he was nice, he never took his eyes off of the computer while answering. Bland vibe. Not engaged customer service. Maybe they were having a bad day. read more

I don't understand how this place stays in business. Only a couple of the workers want to help but everyone one else is rude and miserable. Especially the old fat man behind the counter. Wow what a businessman! Do you not want people to shop here ? Not to mention the place is a mess. Don't waste your time and go somewhere else. There are better gun shops in placer county to spend your money. Will never go back. read more

Love this place. I only been here a handful of time but they are great. I believe the guy who helped me. His name is Travis. Great guy. There was an older gentleman who helped me out. White hair and beard. Didn't get his name. Very knowledgeable, Very patient customers. Highly recommend this place. read more

I purchased my AR from here june 2020 and it was a pleasant experience. The gentleman who helped me with my paperwork gave good info on my rifle and was a chill guy. During all this covid shit I did wait 14 days for my dros to clear but I got a call that am it cleared. Very professional people. Thanks read more

The service was great , bought a couple things from them and had no problems. The staff was helpful and knowledgeable about the merchandise that they sell , I hope to see you guys at the upcoming gun show in December too see what you have new . I recommend shooters pro shop shout out Geoff for the 2 boxes of ammo . read more

Here is a full service store that is full of great and knowledgeable staff. If you are interested in anything related to firearms, this is your first stop. read more

I was and am quite impressed with the service of Shooters Pro Shop. Immediately after walking in I was asked if I needed help finding anything with a zero pressure tone, and was directed to the area of the store that might have held what I was searching for. Although I hadn't intended on making a firearm purchase that day, simply wanted a part for another build, I ended up picking up a long arm I'd been searching for for over two years. The selection here is excellent, they cover all facets of the hobby and defense circles, and there is zero pressure over brand, type and whatever it is you like best. This is not to say they won't recommend based on the details you provide. It's great having experienced folks behind the gun counter, and most importantly without the huge egos you experience at most FFL establishments. This was the biggest thing for me, they cut out the machismo and are there to help you make educated and safe decisions. Can't beat their pricing either. Very impressed, I can see myself making another large purchase here very soon. read more

The Shop was easy to find and the staff was over-the-top with their service. They answered our questions thoroughly and explained the process for purchasing firearms completely. My husband and I were very pleased with the service we received, and now consider this our "go to" gun shop. Please stop in, even if you're not quite ready to make a purchase, as the staff is more than capable of answering all your questions. read more

I purchased a firearm and a couple of extra magazines. My purchase was delayed by the Department of Justice. My status was pending. 2 months later, the status was still pending. The letter I received from the DOJ stated that after 30 days of pending, the business can allow the purchase. Shooters will not give you your firearm unless they get a "yes" from the DOJ. I was unaware of this. A friend of mine who had purchased a firearm from another store, was in the same boat. Pending. 2 months later, they gave him the firearm. I decided to get my money back. I already have firearms. I really didn't need another one. If you don't purchase the weapon, there is a $100+ restocking fee. Restocking fee for a firearm I never touched. I paid over $700 for everything and only got a little over $500 back. They also said the check would be in the mail the next day. 1 week later I called. They said it should be there soon. 3 days later the check arrived. Hard to believe it takes 10 days to get from Roseville to Antelope. I'm born and raised in Roseville. I like to keep my business in Roseville and Placer County. But, I will not recommend this store. read more

People there are AWESOME. Great customer service and nice collection of guns. I love going there.

I will only be going here from now on. All the guys that work here are great and have excellent customer service. I live in Auburn and have a couple of gun stores near me but will be making the drive down to Roseville from now on if I need anything in the future! read more

Came in here for the first time a few weeks ago and instantly liked the place. All of the guys behind the counter were nice and informative and it wasn't a pressured atmosphere. They showed me anything I wanted to see and answered all of my questions. The entire purchase process was simple and uncomplicated. Would recommend anyone to this shop. read more

Bought a Beretta 9mm a week or so ago. Great experience. The old fella helping me messed up the paperwork but he corrected it immediately. The place could be organized a little more but I understand because of how busy they are. I definitely will be back for some ammo. Thanks! read more

The staff is so friendly and helpful, they answer your questions without making you feel dumb which some shops make you feel that way when asking about guns, especially being a female. Highly recommend seeing this shop and just their staff alone makes you feel so comfortable being inside the shop. read more

I was in the market for a entry level pistol and decided to go with Shooters Pro Shop. They gave me a deal on my purchase, better than any other "deals" I was quoted. The owner was doing something by the cash register while I was working with another gentlemen. The guy who was helping me gave me the price out the door and it was similar to everybody else until the owner gave me a better price. You really don't see that much anymore. I really do appreciate these folks and will continue to use them in the future. read more