This is my second vehicle with Jeffrey, my salesperson Gloria is outstanding but this service…read moredepartment and finance man are the reason for 2 stars. I have purchased the Sentinel oil change program from them for both my cars. When I was brought my first car in for an oil change the service tech told me that unfortunately I did not purchase the program and would have to pay the full charge. He looked it up again and said that I had not. 2 years later I'm sitting in the finance office for my second lease with Jeffrey and the finance guy says that I did purchase the Sentinel program and it was my fault for not pursuing the issue further. I was guaranteed this would not be an issue on next lease. I generally do not buy add ons from the dealer but the oil change made sense to me if I wanted the dealer to service the car. Well low and behold I go for the first oil change and they try and charge me, I have to explain that I have the Sentinel program and you need to check with the sales manager because I'm not paying for this. Every time I bring the car in Jeffrey tries to charge me for the oil change, why sell the program if you make it difficult to use it? I cannot recommend a dealer who will sell you a program and try not to honor it, and to make it worse blame you for the failure. I would love to continue my relationship with Gloria but after my dealings with the finance department and service I'm forced to look elsewhere. Edit: Again Gloria exceeded expectations handling this situation. I received a phone call from the GM Mike shortly after my visit to service and after my email to her explaining my dissatisfaction with the dealership. Mike took ownership of the failure and offered a solution to possibly continue our relationship. This is how management handles dissatisfaction, let's see if things change. Changed to 3 stars to be transparent.

Called 3 days ago to get an appraisal on 2 vehicles to trade in for a new CRV. Message was taken…read moreno one ever called me back. Went to another dealer who wanted my business.

Dropped off our GMC Terrain after it was rear ended recently. Had the vehicle back within a week…read moreand a half (including a holiday weekend.) The communication with the auto body shop and insurance was amazing. Loved that they kept us up often. The vehicle looks brand new. The inside was also vacuumed and cleaned up nicely, which was a nice touch. I hope not to be here again anytime soon but would definitely recommend to all family and friends going forward!

Big big thank you to Pole Position Auto Body for getting my baby back beautiful My usual shop…read moreclosed with the owner retiring and selling, so this is the first time I've used a new body shop in years. I found them on Google simply going off other reviews and I don't regret it one bit. Hugo and his team made the process absolutely flawless. Rayvon at the front desk was always so professional and friendly. No sooner after I dropped my car off they started working with my insurance directly. They got all of the supplemental repairs approved with no issues and they even offered to help get me into a rental. The communication was great with them giving me updates along the way. And the cherry on top... I picked up a car that was detailed, washed, shined, and they even cleaned the brake dust from my wheels 100% recommend them and will for sure use them for all future auto body needs.

This long term (30yrs) Roseville used car dealership sold my son-in-law a wonderful low mileage…read morelate model Chevrolet Impala. I couldn't be happier that he is in a safe reliable car. Thank You all @ Dan's Auto Sales

We bought a 2015 Honda CRV for $13,000. from this dealer on July29, 2026 and July 30, 2026 it had a…read moretransmission leak. Driving back to dealer that day, car overheated and dealer said to take to repair shop he recommended. Repair was done there for head gasket which took 2 1/2 wks. Our mechanic repaired the trans leak. repairs now $1850.total. Fast forward mid/end Aug. car is loud now and runs rough. We got pics from mechanic that repaired gasket which showed cam shaft lobes badly worn and oil sludge in engine. Car now needs another engine. Total repairs now $7,000. Dealer would not take car back or offer another vehicle in it's place. Shame on him! We are senior citizens who were scammed terribly. Stay away from uncertified car lots.

Went to this dealership a few years ago they absolutely sucked test drove a few cars all had major…read moreproblems staff was rude

Mike Riehl's Roseville Chrysler Dodge Jeep Ram service department SUCKS!!!…read moreI WILL NEVER BRING MY CAR THERE EVER AGAIN. Picking my car up AGAIN. Because they never fixed it the first time. Now they lost my keys. 2 new key fobs later, I break down because it was never fixed right the 1st time. So much for that Premium warranty. Over $800 later I wonder if my car is even fixed. Then, they gave me my car back, after a 4 point inspection, with my check engine light on because my tire was low. So thanks for giving my car back finally with the check tire light on. I guess I'll go to a gas station to fill my tire now. Unreal!!!

I pull into the service drive ask them if they can pop back in exterior piece on my rear bumper…read more They say we can't do anything about that. That's a body shop thing. I drive to the body shop I walk in. There's someone at the desk. And. He says what do you need insane I said I have a piece of trim that I need pop back in and he says well. Can you schedule an appointment? And I said it's just a minor piece of my exterior trim. He comes out and looks at my car and says yeah that whole entire piece of the. Plastic rear exhaust trim needs to come off and it will cost about $100. What the fuck If I was you stay away from this dealership, poor customer service

What's wrong with Tim? Tim told us 6 days ago that it would be 24-48 hours to find out why the…read morecheck engine light was on briefly then went off. Here we are bringing our car home because it wasn't even touched in those six days and nobody ever called us. Went up there to find out what was happening and was told they needed to tear the engine apart, it was at a different location, and they had other priorities. Worst customer service and openly rude. Never going there again. And someone being angry rude Tim a cookie.

When I first purchased my 2017 Kia Sportage from A&B Motors, I was genuinely impressed with the…read morecustomer service. Albert was responsive, replaced a failed battery shortly after purchase, and the dealership worked with me to address several concerns. Because of that experience, I intentionally held off on leaving a review while the repair process was underway, hoping I would ultimately be able to leave a positive one. Unfortunately, my experience changed over the following weeks. Within four days of purchasing the vehicle, I reported an intermittent rough idle and other drivability concerns in writing. The vehicle was returned for inspection and repairs through Paul's Auto Service. Later inspection records documented excessive oil leakage and oil intrusion into an electrical connector. After those repairs, the vehicle developed additional engine issues, including ignition-related misfire codes. Throughout the process, I continued communicating with the dealership professionally and documented each step. I asked for written explanations regarding the inspection findings and whether the later engine issues had been evaluated in light of the documented oil intrusion. Instead, I was ultimately advised that the remaining issues were considered routine maintenance, and on June 26, 2026, I was told, "I cannot help." What disappointed me most was not that the vehicle required repairs. Used vehicles can develop problems. My disappointment was that concerns I documented within days of purchase were ultimately characterized as routine maintenance, and I was left responsible for additional repair costs without receiving the written technical explanation I had requested. I believe in giving businesses an opportunity to make things right, and I did exactly that over several weeks before deciding to leave this review. I hope A&B Motors will reconsider how it handles situations where customers promptly report significant vehicle concerns immediately after purchase.

Feels like I was set up with this beater they sold me.. for $32,000.. 112,000 Miles.. nothing but…read moreproblems for a year now.. stay away from these crooked f^%#s.

I've used the service department only. I like coming to the dealership for oil changes and tire…read morerotation because the process is so easy. I made a timed appointment online, and bought a discountrd package for 3 oil changed and tire rotations. The appointment went faster than expected, and the service technician was kind. I don't typically use the dealer for oil change only because the other services become much more expensive quickly. The oil change and tire rotation is more reasonable and worth the convenience.

I had the pleasure of doing business with a man named Sam here at Jeffrey Nissan. He had great…read morecommunication throughout the process with quick responses and follow ups. Everything was straight forward and there were no hidden fees or anything of the sort. The car was sold as is and he encouraged me to get a pre purchase inspection from an independent mechanic so I can be completely comfortable with my purchase. Once I got the car inspected and was ready to purchase it, everything was smooth sailing. They got me in and out quick and didn't waste my time at all. Overall, if you're in the market for a solid used car, just walk in and as for Sam and he'll take care of you from there.

dont buy with signature auto sales they are all scam, they sold me a $5000 dollars van with…read moretransmission problems, please avoid this place!!!!!

I truly believe Your asking for trouble if you buy your car here. I bought, what looked like a…read morenice Jeep Liberty. 4k plus 1k trade in, over 5 k total . ( Traded in a running driving stopping S10 truck worth more then I got.) Everything is wrong with this thing , I MEAN EVERYTHING IMPORTANT. On my way home the Brake light went on, (brakes still working) I called them immediately in the car BEFORE I even got home and told them, They asked me If I had tried the Emergency brake I said no, but I will and It didn't work. Then they said come back next week they would look at it, Sherry assured me they would take care of it. So I call the next week, they couldn't look at it yet, and I discovered the brake system had foreign substance in it. While waiting I found out the knock sensors were bad and the speedo was off, it's running faster then actual speed also the Emergency brake system didn't work. I called two repair places they both told me the whole system would have to be replaced, of course they hadn't looked at it. Soon found out much more was wrong with the Jeep. I brought it in to signature and they told me to wait another week. So I bought some parts for it and brought it in to them the next week. I Bought the Jeep on the 7th. called them that night then went in about the 10th then brought the Jeep in on the 16th, was told to wait, then brought it back on the 21st and they took it until I got it back on the 29th of Nov. It took them 8 days to get to it, they flushed the system and replaced both rear calipers, (the bleeders had broken off when they drained the system) They also replaced the knock sensors I had bought, that the code reader said needed to be fixed. I had ran the reader trying to find the problem with the brake light, no Engine light had come on. Later found out the Engine light doesn't work at all. Again the speedo was way off reading faster then actual speed. (37 read, actual was 25 used a gps app to find that out) At this point I had asked them twice to take it back and refund my money or trade it for another Jeep, they refused and sent me to another shop to find out about the speedometer. The other shop (also used a speed app) said the cluster was bad and had been replaced before. And needed to be replaced again. So I Immediately brought it right back to Signature and asked AGAIN for a refund or exchange they flat out refused, even after I told them the brake light was back on already. He didn't care and told me he wasn't going to fix the Emergency brake or anything else because he had to replace the rear calipers and didn't charge me for them. So after all that I bring the Jeep home and wanted to move the better tires from the back to the front, when I did this I looked to see if I could find were the E-brake was broke at or maybe what I could do to fix it. Found the entire system was missing. Nothing to Fix there is NOTHING THERE, all gone but the cables. NO backing plates, no nothing, cant even buy the internal parts to fix it without the backing plates, they come riveted to the rear end and the rear end has to come apart to install new ones.. I called them again told them about the Emergency brake system is missing and that the check Engine light is non functional. They are no longer returning my calls. I had put less then 125 miles on the Jeep. Next I had to put it in a trans shop, wasn't shifting into first without hitting the gas then it drops in. They had it a day. Now 350 bucks later they tell me what I already knew was wrong and put it in writing. They did fix the trans issue, was low on fluid and needed a new filter, then they told me the filler tube was broken and tied on to look like it worked. WOW. (Still needs to be fixed) So I made a complaint to the Secretary of State, they basically told me to get a lawyer. I'm a Disabled Vet in poor health and had saved my money to buy a nice Jeep, and got taken, BAD, and have the proof, but SOS informs me this is a buyer beware state and suggested I file a Civil suit. BUYER BEWARE OF SIGNATURE AUTO is my advice. When you by A car (especially from a Dealer) you expect it to drive and stop safely, at least for a while. The Owner should be ASHAMED of the way his business is run. My wife and I Would and Will discourage anyone from going there to buy a car.

Bought a car for 10k. Within a year I had to take it to the mechanic a few times because it had…read moresome serious issues. After that year the car broke down on the highway and I sold it for scrap.

This business does not only offer a wide variety of great vehicles, they also have a wonderful…read morestaff. I highly recommend Motor City for all your vehicle purchases. I have bought multiple work vehicles over the years and recommend them to everyone. I also purchased my Ford Focus RS from them and I couldn't of asked for a cleaner vehicle.

I stopped in for wheel locks. This was the first time my vehicle didn't come with them. My brother…read morenoticed, so I called for parts. They were $125 before taxes. I had an appointment and it took 50 minutes to install wheel locks. Why don't they come standard anymore? This was more money out of pocket and time. I don't understand why less is being offered. I'm a teacher that isn't paid year round. This was super unexpected and inconvenient.

If I could give this service department 0 stars, I would…read more I brought my car in for an oil change and a road force tire balance. When I got my car back, it was shaking much worse than before. At anything over 50 mph, the car was practically undrivable. What makes this even more frustrating is that the technician's own paperwork acknowledged there was still an issue. The printout noted they could still feel a shake, and my service advisor, Tyler, told me the same. The paperwork even stated that if the shaking continued, the suspension and steering might need to be checked. Instead of discussing these findings or working toward a resolution, I was sent home with a car that drove significantly worse than when I brought it in. I took my car to Discount Tire for a second opinion. They told me all four tires were out of balance and said they were surprised I was even able to drive the car to their shop. After they properly rebalanced the tires, my car drove exactly like it did before Moran serviced it. After spending $129.99 on a road force balance that made my vehicle worse, I contacted Moran Chevrolet and spoke with Laura Marklin, the Service Manager. I provided documentation from Discount Tire along with videos showing how badly the steering wheel was shaking. Rather than discussing a reasonable resolution, Laura insisted their computer showed everything was balanced correctly and that nothing was wrong with their work, essentially suggesting Discount Tire was wrong. However, once Discount rebalanced the tires, my car immediately drove normally again. The only solution Moran offered was to refund the balancing charge and put towards brakes. if I returned to have my brakes serviced there. That was completely unacceptable. If they couldn't properly balance my tires, why would I trust them to perform brake work? To make matters worse, there were pen marks all over my windshield visor tint that I had to clean off myself. Then, when an employee brought my car around, he attempted to drive it through the automatic car wash until another employee stopped him, explaining that Camaros and Corvettes should not go through it. From start to finish, this was an awful experience. The workmanship was poor, the customer service was even worse, and at no point did I feel like anyone genuinely cared about making the situation right. My car was originally purchased from this dealership in 2010, and I expected them to stand behind their work. Instead, I had to pay another shop to correct their mistake and was offered no meaningful resolution. Their website says, "If anything about your visit wasn't perfect, please reach out to me so I can make it right." Unfortunately, that was not my experience. I will not be returning for service or purchasing another vehicle from Moran Chevrolet. I'd rather support a local independent shop that takes pride in its work, treats customers with respect, and stands behind the services it provides.